SUZUKI Complaints

View complaints related to SUZUKI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 SUZUKI FORENZA
    - KENNESAW, GA

    TRANSMISSION WOULD SOMETIMES SLIP WHAT FEELS LIKE NEUTRAL (NO POWER) WHILE IN DRIVE. OTHER TIMES TRANSMISSION WOULD STAY IN DRIVE AND WOULD NOT DOWN SHIFT AUTO OR MANUAL. FREQUENCY IS INCREASING. COST AT DEALER IS FINANCIALLY PROHIBITIVE AT THIS TIME. RESEARCH INDICATES PROBLEM IS COMMON TO THIS AND PRIOR YEAR MANUFACTURE. *TR

    Source: NHTSA WEB SITE
  • 2008 SUZUKI FORENZA
    - TAMPA, FL

    TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD EXHIBIT AN UNUSUAL JERKING SENSATION AND A MISFIRE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED AND THEY INFORMED HER THAT SHE WOULD NEED TO HAVE THE CATALYTIC CONVERTER REPLACED. THE DEALER WAS UNABLE TO REPAIR THE FAILURE BECAUSE PART IN STOCK. THIS FAILURE RECURRED ON AN INTERMITTENT BASIS. THE CATALYTIC CONVERTER WAS REPLACED PRIOR TO THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,400.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SUZUKI GRAND VITARA
    - PITTSBURGH, PA

    TL*THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT STATED THAT WHENEVER A PERSON WAS SITTING IN THE PASSENGER SEAT, THE AIR BAG LIGHT ILLUMINATED. THE PASSENGER SEAT MODULE WAS DEFECTIVE. THE CONTACT HAD TO TURN THE VEHICLE OFF AND RESTART IT TO RESET IT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THEY WOULD COVER 50% OF THE REPAIR COSTS TO REPLACE THE ENTIRE SEAT CUSHION. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 35,700 AND THE CURRENT MILEAGE WAS 36,600. UPDATED 02/1/11*LJ UPDATED 04/14/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SUZUKI GRAND VITARA
    - CENTERVILLE, OH

    TL*THE CONTACT OWNS A 2007 SUZUKI GRANDVITARA. THE CONTACT STATED THAT WHILE ENTERING A CAR WASH SLOWLY WITH HIS FOOT ON THE BRAKE, THE VEHICLE PROCEEDED TO ACCELERATE FORWARD ON ITS OWN. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER BUT THEY DID ADVISE HIM TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. UPDATED 01/31/11 *BF UPDATED 03/11/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SUZUKI FORENZA
    - NEWFIELD, NJ

    MY CHECK ENGINE LIGHT CAME ON AND WAS PUT ON MACHINE AND GOT A PO700 AND PO705 WHICH REQUIRED A SENSOR WHICH SHOULD NOT HAVE BEEN ON A BRAND NEW CAR. FROM MY UNDERSTANDING THERE HAVE BEEN A LOT OF PROBLEMS WITH THIS AND I DON'T UNDERSTAND WHY A RECALL HAS NOT BEEN DONE ON THIS BECAUSE MY WARRANTY DID NOT COVER THIS DO TO NOT BEING INSIDE THE TRANSMISSION DUE TO SUZUKI'S RULES.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2004 SUZUKI XL-7
    - CONCORD, CA

    AIRBAG LIGHT CAME ON IN JULY 2010 FOR MY SUZUKI XL-7. CAR WAS TAKEN TO SUZUKI DEALER WHO DIAGNOSED PROBLEM (FOR $150) AS A DEFECTIVE AIRBAG SENSING AND DIAGNOSTIC MODULE ($1,232). HOWEVER, DEALER DID NOT GUARANTEE THIS FIX WOULD SOLVE PROBLEM. MANY INTERNET COMMENTS DESCRIBE MANY OTHER SUZUKI VEHICLES EXPERIENCING THIS EXACT PROBLEM THAT HAS BEEN MANIFESTING ITSELF OVER MANY YEARS. IN FACT, FOUR WHEELER MAGAZINE WROTE WHEN IT TESTED THE VEHICLE THAT IT EXPERIENCED THE SAME PROBLEM. LETTER WAS SUBSEQUENTLY SENT TO SUZUKI MOTORS IN BREA CA IN JULY 2010 DESCRIBING PROBLEM AND ASKING FOR IT TO BE REPAIRED SINCE IT IS A KNOWN AND PUBLISHED SAFETY DEFECT. THEY RESPONDED VERBALLY AND STATED THAT THE DEALER HAD NOT PROPERLY DIAGNOSED AND REPAIRED THE CAR AND ASKED ME TO RETURN THE VEHICLE TO THE DEALER AND THE SUZUKI FACTORY TECH WOULD HELP THEM FIX IT. I ARRIVED TO THE DEALER AND SUZUKI DEMANDED THAT I REPAY THE DIAGNOSIS FEE OF $150 EVEN THOUGH THE PROBLEM HAD ALREADY BEEN DIAGNOSED. THIS IS A COMMON PROBLEM THAT AFFECTS THE SAFETY OF THE VEHICLE AND SUZUKI SHOULD RECALL THE VEHICLES AND REPAIR THE PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2004 SUZUKI XL-7
    - CHANDLER, AZ

    AIR BAG LIGHT CAME ON AND CLOCK KEEPS FLASHING. SUZUKI SAYS IT IS A FAILED SENSOR UNDER THE PASSENGER SEAT WHICH WOULD COST $1,000+ TO FIX. FAILURE TO FIX CAN CAUSE THE AIRBAG TO POSSIBLY NOT DEPLOY CORRECTLY. THIS SEEMS LIKE A HIGH-COST SAFETY FIX CONSIDERING NO CAR DAMAGE AND IT IS A FAILED COMPONENT. *TR

    Source: NHTSA WEB SITE
  • 2008 SUZUKI GRAND VITARA
    - NEWBERRY, MI

    TL*THE CONTACT OWNS A 2008 SUZUKI GRAND VITARA. WHILE DRIVING APPROXIMATELY 55 MPH AT NIGHT HE COULD NOT SEE BEYOND APPROXIMATELY 50 FEET WITH THE LOW BEAM HEADLIGHTS ON. THE FAILURE RECURRED WHENEVER HE DROVE AT NIGHT WITH THE LOW BEAMS ON. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO OCCASIONS WHERE HE WAS TOLD THAT THE HEADLIGHTS MET FEDERAL STANDARDS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 31,000. UPDATED 02/08/11*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SUZUKI BOULEVARD M109R
    - HAMPTON, VA

    TL* THE CONTACT OWNS A 2007 SUZUKI BOULEVARD M109 R. THE CONTACT STATED THAT WHEN DRIVING 25 MPH, THE VEHICLE WOULD SHIFT ABNORMALLY HARD FROM FIRST TO SECOND WITH A SIMILAR FEELING TO THE TRANSMISSION SLIPPING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED TO HAVE THE TRANSMISSION REPLACED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THEY WOULD NOT ASSIST. THE CONTACT WAS CONCERNED WITH THE POSSIBILITY OF THE FAILURE POTENTIALLY CAUSING A CRASH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1998 SUZUKI ESTEEM
    - BROOKFIELD, IL

    FRONT SUSPENSION CROSS MEMBER IN 1998 SUZUKI ESTEEM CRACKED OPEN WHILE DRIVING AT 25MPH. CAR SUDDENLY PULLED TO THE RIGHT, SINCE IT HAPPEN AT LOW SPEED I WAS ABLE TO QUICKLY STOP. UPON INSPECTION OF THE FRONT SUSPENSION CROSS MEMBER I FOUND OUT THAT RUSTING WAS SO EXTENSIVE THAT YOU COULD POKE A HOLE IN THE CROSS MEMBER BY SIMPLY PUSHING A SCREW DRIVER ON TO THE SURFACE OF THE CROSS MEMBER. *TR

    Source: NHTSA WEB SITE