SUZUKI Complaints
View complaints related to SUZUKI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 SUZUKI SX4- CANTON, MI
TL* THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT STATED THAT THE DRIVER SIDE MIRROR WAS PARTIALLY FRACTURED FROM THE VEHICLE. THE CONTACT BELIEVED THE FAILURE TO BE A SAFETY HAZARD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SUZUKI GRAND VITARA- SAINT JUST, PR
OWN A SUZUKI GRAND VITARA 2007, IN NOVEMBER 2008 THE AIRBAG PASSENGER SEAT SENSOR FAIL, SUZUKI REPLACED IT, ON 2009 DECEMBER IT FAIL AGAIN THEY REPLACED IT, ON 2010 IT FAIL AGAIN THIS TIME THEY TOLD ME THE WARRANTY HAS EXPIRE, THEY ASK ME FOR $1000.00 FOR IT. I BEEN SEARCHING THE INTERNET AND THIS IS A COMMON PROBLEM THAT IS HAPPENING TO 2006, 2007, 2008, 2009 AND THINK 2010 SUV. I THINK THIS IS A MALFUNCTION OF THE PART OR OTHER ELECTRICAL ISSUE. THIS COULD LEAD TO AIRBAG MALFUNCTION IN A CRASH OR UNEXPECTED AIRBAG DEPLOYMENT, RESULTING IN INJURY TO THE PASSENGER. THEY HAVE TO FIX THIS AT NO COST. *TR
Source: NHTSA WEB SITE -
2006 SUZUKI RENO- NASHVILLE, TN
THE CAR WHILE DRIVING FEELS LIKE IT JERKS OUT OF GEAR FOR A FEW SECONDS INTO NEUTRAL. WHEN IT JERKS, THE GAS PEDAL DOESN'T WORK. I LOSE ACCELERATION. THIS IS DANGEROUS BECAUSE I COULD GET REAR-ENDED WHEN LOSING SPEED SO FAST. WHEN IT DOES THIS AT LEAST 5 OR SIX TIMES DURING A TRIP. WE TOOK THE CAR FOR DIAGNOSTIC AT GOSS SUZUKI BUT THEY COULDN'T GET AN ERROR CODE TO FIND THE CAUSE. THEY SAID IT MIGHT BE THE TRANSMISSION RANGE SWITCH. THEY SAID THEY COULDN'T FIX ANYTHING UNTIL THEY KNEW EXACTLY THE CAUSE. NOW THE ENGINE LIGHT CAME ON AND THE CAR IS WORSE. I WAS AT ATM TODAY (11/4/2010) WHEN I WAS ABOUT TO DRIVE OFF, THE CAR WAS IN DRIVE, BUT THE CAR WOULDN'T MOVE WHEN I PRESSED THE GAS. IT WAS LIKE THE CAR WAS STILL IN PARK. I HAD TO PUT THE CAR BACK IN PARK, TURN THE CAR OFF/ON THEN PUT IT BACK IN DRIVE FOR IT TO START MOVING. I TOOK IT TO AUTOZONE TO CHECK THE CODES AND IT WAS P0700/P0705. THOSE ARE PROBLEM CODES FOR TRANSMISSION RANGE SENSOR. THE CAR ONLY HAS ABOUT 53,700 MILES ON IT. THIS IS TOO SOON FOR A CAR TO BE HAVING PROBLEMS. THIS IS A BIG SAFETY ISSUE BECAUSE THIS CAN CAUSE CAR ACCIDENTS FROM THE CAR MALFUNCTIONING WHILE DRIVING. *TR
Source: NHTSA WEB SITE -
2006 SUZUKI FORENZA- RALEIGH, NC
TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING AND TRYING TO TURN THE LOW AND HIGH BEAMS ON AND THEN NOTICED THAT THEY FAILED TO TURN ON. THE DEALER WAS INFORMED ABOUT THE FAILURE AND STATED THAT THERE WAS NO RECALL AND WOULD CHARGE HER FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20000 AND THE CURRENT MILEAGE WAS 30000. UPDATED 1/21/11 *CN THE CONSUMER STATED ALL OF THE LIGHTS FAILED EXCEPT THE RUNNING LIGHTS. THE FAILURE WAS DUE TO A BROKEN WIRE. UPDATED 02/14/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SUZUKI FORENZA- OCALA, FL
2006 SUZUKI FORENZA AIRBAG LIGHT CAME ON 6/2010. COST $700 TO REPAIR DRIVER'S SIDE AIRBAG. 11/2010 LIGHT CAME BACK ON, NOW DEALER WANTS $1000 TO REPAIR PASSENGER SIDE AIRBAG. IF YOU GO ONLINE, THERE ARE HUNDREDS OF COMPLAINTS FOR THE SAME PROBLEM. THIS CAR SHOULD BE RECALLED AND AIRBAGS REPAIRED FREE OF CHARGE. *TR
Source: NHTSA WEB SITE -
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2009 SUZUKI XL7- CONWAY, PA
I HAVE A 2009 SUZUKI XL7 WITH 33,000 MILES ON IT. THE FIRST COLD DAY OF THE YEAR MY CHECK TIRE PRESSURE LITE CAM ON. I WENT TO A LOCAL TIME PUMP AND SET THE TIRE PRESSURE ON ONE TWO OF THE TIRES, WHEN I INFLATED THE THIRD TIRE THE STEM BROKE OFF AND MY TIRE DEFLATED. I THEN COMPLETED A VISUAL INSPECTION OF THE FOURTH TIRE AND FOUND THAT IS WAS CRACKED AND LOSE . THE CAP WAS SPINNING AND WOULD NOT COME OFF. I TOOK THE CAR BACK TO WHERE I PURCHASED IT AND THEY TOLD ME I FORCED THEM AND BROKE THEM OFF AND MADE ME PAY FOR THE REPAIR EVEN THOUGH THE CAR IS UNDER A BUMPER TO BUMPER WARRANTY. I HAVE ASKED FOR THE PARTS BACK AND I AM NOT DONE WITH THIS. *TR
Source: NHTSA WEB SITE -
2007 SUZUKI FORENZA- PORT ARTHUR, TX
TL*THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 65 MPH WHEN SHE HEARD A DRIPPING NOISE COMING FROM THE ENGINE AND THE AIR BAG LIGHT WAS CONSTANTLY ON. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO LOCATE A FAILURE. THE FAILURE CONTINUED TO OCCUR. SHE ALSO STATED THAT THE PASSENGER FRONT DOOR HANDLE CAME OFF. THE VEHICLE WAS PURCHASED IN APRIL 2007 BY JUNE 2007 AND ALL FOUR DOOR HANDLES CAME OFF OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES FOR THE FAILURE. SHE CONTACTED GMC WHO REFERRED HER TO ANOTHER DEALER WHO REPLACED THE BOTTOM PORTION OF THE ENGINE. THE CONTACT STATED THAT THERE WAS ALSO A PROBLEM WITH THE TRANSMISSION AND THE VEHICLE SLIPPED OUT OF GEAR. SHE STATED THAT THE DEALER PERFORMED A DIAGNOSTIC TEST AND NO CODES INDICATED THAT THERE WAS A FAILURE. SHE STATED THAT THE ENGINE LIGHT WAS ON. THE MANUFACTURER SUGGESTED THAT SHE TAKE THE VEHICLE BACK TO AN AUTHORIZED DEALER TO HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS NOT REPAIRED FOR ANY OTHER THE FAILURES. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 73,507.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SUZUKI XL7- DENVER, CO
WHEN I BOUGHT MY 2007 SUZUKI XL 7 LUXURY, I WAS NOT AWARE OF ANY PROBLEMS. I DID NOTICE I WAS ALWAYS RUNNING LOW OF POWER STEERING FLUID. MY PARKING SPACE WAS STARTING TO SHOW SIGNS OF A LEAK. I THOUGHT IT WAS OIL OR SOMETHING, BUT ONLY TO FIND OUT IT'S POWER STEERING. BY THE TIME I FOUND THIS OUT MY 36K MILES WERE OVER. I'VE BEEN RESEARCHING, AND THERE'S OTHER PEOPLE WITH THE POWER STEERING PROBLEM. IT IS GETTING WORSE AND I HATE TO HAVE IT AFFECT EVERYTHING ELSE. I HAVE TO FILL UP EVERY MONTH, AND THE SQUEALING IS TERRIBLE. THE POWER STEERING WAS DEFECTIVE IN THE FIRST PLACE. *TR
Source: NHTSA WEB SITE -
2005 SUZUKI FORENZA- SPRINGFIELD, VT
TL*THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT STATED THAT THE HEADLIGHTS WERE REPAIRED UNDER RECALL 07V452000 (EXTERIOR LIGHTING). HOWEVER, THE VEHICLE HAD NO DAYTIME RUNNING LIGHTS OR HEADLIGHTS AT TIMES; ONCE THE WIRING HARNESS COOLED OFF, THE LIGHTS WOULD TURN BACK ON. IF THE VEHICLE WAS WARM, THEY WOULD TURN OFF AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REFUSED TO REPAIR IT AGAIN UNDER THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 93,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SUZUKI GSX1300R- EL PASO, TX
ON 10/25/2010 A 2006 SUZUKI GSX1300 MOTORCYCLE WAS TOWED TO OUR SHOP. THE CUSTOMER'S COMPLAINT WAS THAT THE MOTORCYCLE'S ENGINE STOPPED RUNNING WHILE HE WAS RIDDING DOWN THE FREEWAY WHICH HE FELT ENDANGERED HIS LIFE. AFTER DIAGNOSING THE PROBLEM, WE FOUND OUT THAT THE BRACKET HOLDING THE BANK ANGLE SENSOR WAS BROKEN. THE BANK ANGLE SENSOR IS DESIGNED TO STOP THE ENGINE IF THE MOTORCYCLE TIPS OVER. IF THIS BRACKET BREAKS ALLOWING THE BANK ANGLE SENSOR TO FALL, THE MOTOR WILL SHUT OFF POSSIBLY CAUSING THE VEHICLE TO CRASH WHICH COULD RESULT IN INJURY OR DEATH. THIS IS THE THIRD TIME THAT OUR DEALERSHIP HAS REPAIRED THIS SAME MODEL OF SUZUKI MOTORCYCLE FOR THIS SAME BROKEN BRACKET. AFTER FIXING THREE DIFFERENT MOTORCYCLES FOR THE SAME REPAIR WE FELT IT NECESSARY TO CONTACT YOUR AGENCY. ADDITIONALLY SUZUKI IS NOT COVERING THIS AS A WARRANTY ITEM. AND SUZUKI IS REPLACING THE DEFECTIVE PART WITH THE SAME PART WHICH COULD BREAK IN THE FUTURE. WE FEEL THAT IF OTHER OWNERS OF THIS MODEL ARE EXPERIENCING SIMILAR PROBLEMS PERHAPS SUZUKI SHOULD RECALL THESE MOTORCYCLES AND FIX THIS PROBLEM CORRECTLY. THE OLD BROKEN BRACKET IS AVAILABLE FOR YOUR INSPECTION. THESE BRACKETS ALL BREAK IN THE SAME PLACE NEXT TO A WELD. *TR
Source: NHTSA WEB SITE