SUZUKI Complaints

TL*THE CONTACT OWNS A 2009 SUZUKI SV650 GLADIUS. THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE SPEEDOMETER MALFUNCTIONED GIVING AN IMPROPER READING OF THE SPEED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THE SPEEDOMETER COULD BE 10% OFF AND EVERY MODEL WAS DESIGNED THAT WAY; THEREFORE, THERE WAS NOTHING TO FIX SINCE THE SPEEDOMETER WAS WITHIN TOLERANCE. THE CONTACT STATED THAT WAS A SAFETY ISSUE BECAUSE IT WAS IMPOSSIBLE TO TELL HOW FAST THE VEHICLE WAS TRAVELING. THE CONTACT STATED THAT THE VEHICLE WAS USELESS. THE FAILURE MILEAGE WAS 525.

TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT AS THE DOORS WERE ENGAGED TO OPEN, THE DRIVER AND PASSENGER SIDE INTERIOR DOOR HANDLES FRACTURED FROM THE VEHICLE. THE DEALER WAS INFORMED ABOUT THE FAILURE AND THEY REFUSED TO MAKE REPAIRS. IN ADDITION, THE CONTACT STATED THAT WHEN APPLYING THE BRAKES, THE BRAKE PEDAL WOULD NOT FULLY RETURN TO THE IDLE POSITION AND THE REAR BRAKE LIGHTS WOULD REMAIN ILLUMINATED WITHOUT THE CONTACT APPLYING THE BRAKES. THE DEALER ADVISED THAT REPAIRS WOULD BE AT THE CONTACTS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 22,300 AND THE CURRENT MILEAGE WAS 22,500.

LAST MONTH IN AUGUST MY HUSBAND STAYED IN THE CAR WHILE I RAN INTO STORE, OUT OF HABIT I LOCKED THE DOOR WITH THE AUTO LOCK CONTROL. I LIVE IN FLORIDA AND THE TEMPERATURE IN AUG. IS EXTREMELY HOT. AFTER A LITTLE WHILE HE WENT TO OPEN THE DOOR AND COULDN'T OPEN THE DOOR OR ROLL THE WINDOWS DOWN IT WAS ALL LOCKED UP. HE DIDN'T HAVE HIS KEYS TO MY CAR ON HIM AND TO TOP IT OFF HE HAS CLAUSTROPHOBIA. WHEN I CAME BACK TO THE CAR HE WAS BLASTING THE HORN AND SCREAMING AT ME FOR LOCKING HIM IN. HE DID NOT HAVE HIS CELL PHONE ON HIM THAT DAY EITHER. I TOLD HIM TO JUST UNDO THE LOCKS. HE TRIED. I DIDN'T BELIEVE HIM SO HE LOCKED ME IN THE SAME WAY. I COULD NOT GET OUT EITHER. HE WOULD HAVE HAD TO KICK THE WINDOW OUT TO GET OUT. HE IS SO TRAUMATIZED OVER THE EVENT THAT HE HAS NIGHTMARES OVER IT. THIS IS A REALLY BAD SAFETY FEATURE. *TR

SEAT BELT RANDOMLY UNBUCKLES WHILE DRIVING ALL INTERIOR DOOR HANDLES HAVE BROKEN OD DURING HE FIRST OF OWNERSHIP TRANSMISSION SLIPS IN AND OUT GEAR CONSTANTLY. *TR

TL*THE CONTACT OWNS A 2005 SUZUKI AERIO. WHILE THE CONTACT ATTEMPTED TO PARK THE VEHICLE, THE FRONT AXLE UNIVERSAL JOINT BROKE CAUSING EXTENSIVE DAMAGE TO THE VEHICLE FRONT END. THE VEHICLE WAS TOWED TO THE GARAGE DIAGNOSED LOCATED A DEFECTED DESIGNED THAT CAUSED THE AXLE TO FAIL. THE MANUFACTURER FILED REPORT 2-236606323 AND WASN'T SURE IF THE REPAIR WILL BE COVERED UNDER THE WARRANTY. THE VEHICLE WASN'T REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 70,235. UPDATED 12/22/10 *BF UPDATED 12/2910

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT IF THERE WAS A POWER FAILURE WHILE IN THE VEHICLE, HE NOTICED THAT ONE WOULD BE UNABLE TO EXIT THE VEHICLE. THE UNLOCK/LOCK BUTTON WAS ELECTRONICALLY CONTROLLED. HE HAD TO HAVE SOMEONE GET A SECOND KEY TO UNLOCK THE DOORS SO HE COULD GET OUT OF THE VEHICLE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 18,000.

INTERMITTENT CLUTCH SHUDDER, THIS OCCURS AT RANDOM BUT MOST PREDICTABLE ON FIRST TAKE OFF AFTER ENGINE WARM UP. IT IS A VIOLENT SHUDDER OF THE ENTIRE BIKE AND HAS THE POTENTIAL OF CAUSING THE DRIVER TO LOSE CONTROL WILL TAKING OFF AND WRECKING. THIS SEEMS TO BE A COMMON PROBLEM WITH THIS MODEL MOTORCYCLE. BY READING ONLINE FORUMS, WAY TO MANY PEOPLE ARE EXPERIENCING THIS PROBLEM FOR IT NOT TO BE A RECALL. SUZUKI DOES NOT RECOGNIZE AN ISSUE OR PROBLEM AND PROVIDES NO ASSISTANCE IN THE REPAIR. I CANNOT AFFORD TO HAVE EXPLORATORY MAINTENANCE PERFORMED SO THE PROBLEM HAS YET TO BE REPAIRED ON MY BIKE. I PERSONALLY FEEL THIS TO BE A SAFETY ISSUE, I AM AN A.S.E. MASTER CERTIFIED AUTOMOTIVE TECHNICIAN AND HAVE WORKED FOR A FLEET OF VEHICLES BOTH AS A MECHANIC AND NOW IN ADMINISTRATION FOR THE PAST 15 YEARS. *TR

TL* THE CONTACT OWNS A 2007 SUZUKI RENO. THE CONTACT STATED WAS DRIVING 65 MPH WITH THE CRUISE CONTROL ENGAGED WHEN THE VEHICLE SUDDENLY SLIPPED INTO NEUTRAL BUT THE SHIFTER INDICATED THAT THE VEHICLE WAS STILL IN DRIVE. THE VEHICLE INDEPENDENTLY DECELERATED TO 30 MPH. THE CONTACT WAS ABLE TO DRIVE TO HIS DESTINATION WHERE HER PERFORMED A DIAGNOSTIC HIMSELF AND DISCOVERED THAT THE TRANSMISSION RANGE SENSOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE DID NOT FEEL SAFE DRIVING THE VEHICLE TO THE DEALER FOR REPAIRS OR FURTHER INSPECTION.THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 36,900.

2006 SUZUKI GRAND VITARA PASSENGER SIDE AIR BAG LIGHT ON. DEALER WANTS APPROX $2000.00 TO REPLACE SEAT BOTTOM BECAUSE SENSOR IS BUILT IN. LIGHT WAS COMING AND GOING NOW IT IS ON ALL THE TIME AIRBAG SYSTEM IS NOW INOP CAR WAS APPROX 1800 MILES OUT OF WARRANTY. NOW HAS APPROX 40,000 MILES ON IT. DEALER REFUSED TO MAKE AN INVOICE FOR MY VISIT TO DOCUMENT ISSUE. *TR

TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V250000 (STEERING: HYDRAULIC POWER ASSIST: PUMP) AND CONTACTED THE DEALER TO HAVE THE TENSION PULLEY REPLACED. THE DEALER ADVISED THAT THE PART WAS NOT READILY AVAILABLE AND COULD NOT PROVIDE AN ESTIMATED TIME OF DELIVERY. THE CONTACT STATED THAT THE VEHICLE LATER BECAME INOPERABLE AS A RESULT OF THE DEFECTIVE PART. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 70,000.