SUZUKI Complaints
View complaints related to SUZUKI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 SUZUKI FORENZA- WOODRUFF, SC
SUZUKI FORENZA 2007, 42,000 MILES. 1) TRANSMISSION RANGE SENSOR: TRANSMISSION SLIPS WHEN IN DRIVE -- PANEL SHOWS A "D" WITH A SLASH THROUGH IT. AFTER RESEARCHING, HAVE FOUND THIS TO BE EXTREMELY COMMON AMONG THE MOST WELL-MAINTAINED FORENZAS. UNACCEPTABLE. ENGINE LIGHT CAME ON AND AS SOON AS I TRIED TO GO FORWARD ,THE CAR WOULD JUST DECELERATE DOWN LIKE 10 OR 20 MPH "SCARY" WITHIN A MATTER OF SECONDS AND NO MATTER HOW MUCH I PUSHED THE PEDAL TO ACCELERATE TO THE FLOOR BUT IT WAS AS IF I DIDN'T HAVE POWER. 2)TIRE PRESSURE LIGHT COMES ON EVERY OTHER DAY. 3)THE FRONT PASSENGER AIR BAG LIGHT COMES ON TO SHOW THE AIR BAG IS NOT WORKING EVEN IF I HAVE A PASSENGER SEATED PROPERLY IN THE FRONT SEAT. *TR
Source: NHTSA WEB SITE -
2008 SUZUKI FORENZA- PANAMA CITY, FM
SMOKE AND FUMES COMING THRU VENTS. CHECK ENGINE LIGHT KEEPS COMING ON. PURCHASED CAR NEW 05/06/2008, I HAVE HAD PROBLEM SINCE A FEW MONTHS AFTER PURCHASE. TRANSMISSION REPLACED TWICE AND CAR STILL SLIPS AND HESITATES AND HAS CUT OFF TWICE WHILE IN TRAFFIC SINCE THE TRANSMISSION WAS REPLACED. REPLACE SERPENTINE BELT WHICH WARRANTY DID NOT COVER. CAR HAS 29,500 MI. LOUD SQUEALING NOISE (THIS WAS WHY I PAID TO HAVE THE BELT REPLACED BECAUSE THE DEALERSHIP SERVICE CENTER SAID THIS IS WHAT THE ORIGINAL SQUEALING WAS FROM) NOW THEY ARE SAYING THE NOISE IS COMING FROM THE TIRES BUT STATED THEY DID NOT HAVE TIME TO CHECK IT. MY CAR WAS RECENTLY IN THE SERVICE CENTER FOR 3 WEEKS BECAUSE THE TRANSMISSION WAS BAD AND THE FIRST NEW REPLACEMENT WENT BAD DURING THE TEST DRIVE AND THEY HAD TO PUT A 3RD TRANSMISSION INTHE CAR AND IT STILL DOES NOT DRIVE RIGHT. THIS CAR IS UNSAFE. I AM CLOSE TO WARRANTY ENDING AND I FEEL THIS IS WHY IM GETTING THE RUN AROUND BY THE DEALERSHIP. CAR LOCKS AND UNLOCKS ON ITS OWN. CAR WILL RANDOMLY MISS WHILE IN DRIVE (ENGINE WILL REV UP WHEN I PUSH THE GAS PEDAL WITH CAR IN DRIVE BUT WILL NOT MOVE) I HAVE TO PUT IT IN PARK THEN PUT IT IN DRIVE AGAIN TO GET IT TO WORK. *TR
Source: NHTSA WEB SITE -
2000 SUZUKI ESTEEM- POLLAND, CT
TL* THE CONTACT OWNS A 2000 SUZUKI ESTEEM. WHILE DRIVING AT APPROXIMATELY 15 MPH, THE CONTACT OBSERVED A LOUD GRINDING NOISE. WHILE MOVING OFF THE ROADWAY AND ONTO THE SHOULDER, THE GRINDING NOISE BECAME MORE SEVERE. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THE FRONT K FRAME WAS SEVERELY ROTTED AND THE LEFT LOWER CONTROL ARM HAD RIPPED THROUGH THE MAIN FRAME. THE VEHICLE WAS NOT SERVICED. THE FAILURE AND CURRENT MILEAGES WERE 96,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SUZUKI FORENZA- CORNELUIS, NC
I PURCHASED MY 2006 FORENZA ON JUNE 15, 2006. I HAD A NO START PROBLEM AT FIRST BUT THE WAS CORRECTED. IN MARCH OF THIS YEAR, MY HEADLIGHT AND HIGH BEAMS COMPLETELY FAILED. I TOOK IT TO A SUZUKI DEALER AND HAD THE WIRING HARNESS REPLACED, COSTING ME $118.00 BECAUSE MY WARRANTY HAD EXPIRED AND THERE WAS NO RECALL ISSUED FOR THAT PARTICULAR FAILURE. ALTHOUGH THE SERVICE MANAGER STATED THAT IT WAS A KNOWN PROBLEM. NOW MY CAR, LIKE MANY OTHER 2006 FORENZAS, HAS A FAILURE WITH A TRANSMISSION SENSOR. I CALLED THE DEALERSHIP, AND WAS TOLD AGAIN THAT IT HAS A COMMON AND WELL KNOWN PROBLEM, AND I DO STILL HAVE A POWERTRAIN WARRANTY, BUT AS THE SENSOR IS ON THE TRANSMISSION AND NOT IN THE TRANSMISSION IT IS NOT COVERED UNDER WARRANTY AND I WILL HAVE TO PAY $235.00 TO HAVE IT REPLACED. I AM LIVID RIGHT NOW! I WAS ON THE HIGHWAY WHEN THE SENSOR TOLD MY TRANSMISSION THAT IT WAS IN NEUTRAL AND WENT FROM 65 TO 70 MILES PER HOUR TO 40 MPH. WHY DOESN'T IT SURPRISE ME THAT SUZUKI REFUSES TO ISSUE A RECALL ON THIS? OH, THAT'S RIGHT, BECAUSE IT ONLY HAS TO DO WITH THE SAFETY OF IT'S CONSUMERS. CAN SOMEONE, PLEASE EDUCATE SUZUKI ON WHAT THE WORD "SAFETY" MEANS? *TR
Source: NHTSA WEB SITE -
1999 SUZUKI GRAND VITARA- POLLOCK PINES, CA
CONSUMER EXPRESSES DISCONTENT REGARDING RECALL FROM SUZUKI CORPORATION *TGW THE CONSUMER STATED HE RECEIVED A RECALL LETTER STATING IT WAS THE SECOND NOTICE, BUT HE NEVER RECEIVED THE FIRST NOTICE. THE CONSUMER WAS TOLD THE REPAIRS WOULD NEED TO BE PERFORMED BY TRAINED MECHANIC WHICH WAS 80 MILES AWAY.
Source: CONSUMER LETTER -
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2008 SUZUKI VLR1800- AZLE, TX
[XXX] 6/04/2010 DEAR: NHTSA MY BROTHER, NEPHEW AND MYSELF ALL BOUGHT NEW 2008 SUZUKI BOULEVARD C109RT MOTORCYCLES RECENTLY. WE HAVE ALL EXPERIENCED A PROBLEM WITH GAS COMING OUT FROM UNDER THE GAS CAP. WHEN IT FIRST HAPPENED TO ME I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN I GOT SOME LIQUID IN MY FACE AND EYES. THIS TEMPORALLY BLINDED ME FOR A FRACTION OF A SECOND. WENT I WAS LOOKING AROUND TO SEE WHAT IT WAS I SAW GAS COMING FROM UNDER THE GAS CAP. THIS IS A VERY DANGEROUS PROBLEM THAT COULD CAUSE A WRECK. WE CONTACTED THE SUZUKI DEALER WE GOT THE MOTORCYCLES FROM AND THEY CALLED SUZUKI THEN CALLED ME BACK. THEY SAID SUZUKI SAID JUST DON'T PUT SO MUCH GAS IN THE TANK. THAT IS NOT A VERY GOOD ANSWER FOR SUCH A SAFETY HAZARD. WILL THE GAS LEAK OUT FROM UNDER THE GAS CAP IF THE BIKE IS DROPPED? IF SO WHAT WOULD HAPPEN IF YOU ARE PINNED UNDER THE BIKE OR YOU ARE UNCONSCIOUS? GAS COULD SPILL ALL OVER YOU AND CATCH ON FIRE AND BURN YOU TO DEATH OR GIVE YOU SERIOUS BURNS ON YOUR BODY. I DON'T KNOW IF ANYONE ELSE HAS REPORTED THIS ISSUE OR NOT BUT CAN YOU CHECK INTO IT TO SEE IF THERE NEEDS TO BE A RECALL ON THIS ISSUE OR TELL ME WHO TO CONTACT IF NOT NHTSA. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2007 SUZUKI SX4- IDAHO SPRINGS, CO
FAILURE OF AIRBAG SYSTEM DUE TO FAILURE OF THE OCCUPANCY CONTROL MODULE. THIS SHUTS DOWN THE ENTIRE PASSENGER RESTRAIN SYSTEM FOR ALL AIRBAGS. A QUICK REVIEW OF THE INTERNET REVEALS THIS TO BE A COMMON PROBLEM. WWW.SX4CLUB.COM/FORUMS. PLEASE SEARCH SX4 AIRBAG LIGHT. *TR
Source: NHTSA WEB SITE -
2007 SUZUKI XL7- COLORADO SPRINGS, CO
ON APRIL 18TH, 2010, MY HUSBAND WAS DRIVING ON A STRETCH OF FLAT CITY STREET GOING APPROXIMATELY 25 MPH. A LOUD BANG WENT OFF IN THE CAR AND WHITE POWDER DISPERSED THROUGHOUT THE CAR. HE PULLED OVER AND NOTED THAT ALL THE CURTAIN AIRBAGS HAD DEPLOYED. UPON INSPECTING THE CAR, NO DAMAGE WAS NOTED. HE DID NOT REMEMBER HITTING A POT HOLE OR CURB. HE DROVE THE CAR TO WHERE WE WERE STAYING (WE WERE VISITING FAMILY IN ANOTHER STATE) AND CALLED OUR INSURANCE COMPANY. GEICO CAME OUT TWO DAYS LATER, TOOK PICS AND DENIED THE CLAIM DUE TO NO IMPACT. HAD NO MONEY TO GET VEHICLE TOWED RIGHT AWAY SO IT SAT FOR A MONTH WHILE WE FILED A COMPLAINT THROUGH THE DEPARTMENT OF INSURANCE. WHEN WE RECEIVED A LETTER FROM INSURANCE STATING THEY WOULD REOPEN THE CLAIM, WE HAD IT TOWED TO A SUZUKI DEALER. DEALER CLAIMS THEY CANNOT PINPOINT AN IMPACT AND INSURANCE JUST DENIED THE CLAIM A SECOND TIME. WE ARE NOW WAITING FOR THE MANUFACTURER TO COME OUT AND TAKE A LOOK. UPON DOING SOME RESEARCH ONLINE, AT LEAST 4 OTHER COMPLAINTS WITH THIS SAME THING ON THE SAME MODEL WERE REPORTED. I HAVE ONLY BEEN ONLINE ABOUT 35 MINUTES AND AM APPALLED AT THE NUMBER OF COMPLAINTS. AND WITH ALL OF THE COMPLAINTS, SUZUKI HAS REFUSED TO PAY AS WELL AS INSURANCE. THE TOTAL FOR REPAIR WILL BE AROUND $7000 AND WE ARE INCREDIBLY LUCKY OUR ONE YEAR OLD WAS NOT IN THE CAR WHEN THE AIRBAGS WENT OFF. THIS COULD'VE RESULTED IN A HUGE ACCIDENT OR INJURY. THERE IS NO DOUBT A RECALL NEEDS TO BE ISSUED FOR THE SAFETY OF CONSUMERS!! *TR
Source: NHTSA WEB SITE -
2005 SUZUKI FORENZA- CHULA, GA
2005 SUZUKI FORENZA- TRANSMISSION SEEMS TO GET STUCK IN A HIGH GEAR- I DISCONNECT THE BATTERY AND THE SYSTEMS SEEMS TO RE-SET. THIS HAS HAPPENED 3 OR 4 TIMES. *TR
Source: NHTSA WEB SITE -
2005 SUZUKI RENO- MADISON, AL
I WANT TO LODGE A COMPLAINT/INVESTIGATION INTO THE 2005 SUZUKI RENO AIRBAG SYSTEM. I BELIEVE MY CASE TO BE IMPORTANT SAFETY ISSUE. THE DRIVER HAD BEEN AT A 4-WAY STOP IN A RESIDENTIAL AREA, STARTED IN FIRST GEAR THE RIGHT FRONT TIRE BLEW AND THE CAR WAS THROWN INTO A CURB. IT APPEARS THAT THE CURB GOT BETWEEN THE RIM AND THE BLOWN TIRE AND ALTHOUGH THE DRIVER WAS TRYING TO USE THE BRAKES TO STOP HE COULD NOT GET TRACTION...LIKE BEING ON A RAILROAD TIE. THE CAR HIT A MAILBOX AND THEN WAS PROPELLED INTO A TELEPHONE POLE. THE CAR HIT SLIGHTLY OFF THE MID CENTER TO THE RIGHT BREAKING THE BUMPER GUARD (TIE) AND ACCORDING TO THE INSURANCE COMPANY THE CAR WAS A TOTAL LOSS. THE DRIVER RECEIVED SIGNIFICANT MEDICAL DAMAGE TO HIS CHIN AND LOSS 3 LOWER FRONT TEETH. ONE TOOTH AT THE CRASH SITE AND 2 SURGICALLY REMOVED AT THE GRADY HOSPITAL, ATLANTA TRAUMA CENTER. I DO NOT UNDERSTAND WHY THE AIRBAGS DID NOT DEPLOY TO HELP PROTECT THE DRIVER WITH AN IMPACT AS SIGNIFICANT AS THIS ONE. THE DRIVER WILL PROBABLY NEED AT THE LEAST A CHIN SCAR REVISION OR POSSIBLY A CHIN RESTORATION AND 3 DENTAL AIRBAGS. MY CAR INSURANCE HAS ATTEMPTED TO CONTACT SUZUKI TO REVIEW AND INVESTIGATE WHY THE AIRBAGS DID NOT DEPLOY AND MY AGENT DID FINALLY TALK WITH SOMEONE AT SUZUKI THAT AGREED TO REVIEW AND INVESTIGATE THIS ISSUE BY LOOKING AT THE CAR WITHOUT MY INSURANCE FILING A SUBROGATION CLAIM. THAT WAS 2 WEEKS AGO AND HAVEN'T RECEIVED A REPORT YET. MY DAUGHTER/FAMILY ALSO DRIVES A 2005 RENO AND I AM CONCERNED THAT IF THEY ARE IN AN ACCIDENT THAT THE AIRBAGS MAY NOT DEPLOY AND SOMETHING WORSE COULD HAPPEN. I NEED TO KNOW THAT THERE IS NOT SOMETHING FAULTY WITH THE AIRBAG SYSTEM OF THE MAKE AND MODEL BEFORE SOMEONE ELSE IS HURT OR KILLED, MY FAMILY OR SOMEONE ELSE'S LOVE ONE. PLEASE HELP ME...I NEED PEACE OF MIND AND BEING THIS IS A SAFETY ISSUE I AM IN HOPES THAT YOU WILL INVESTIGATE. I CAN PROVIDE DETAILS...THERE SHOULD NOT BE A GENERAL ASSUMPTION THAT THE CAR IS SAFE IF IT IS NOT. *TR
Source: NHTSA WEB SITE