SUZUKI Complaints

TRANSMISSION HAS HAD TO BE REPLACED 3 TIMES IN 2005 SUZUKI VERONA. INITIAL PROBLEM STARTED 1 MONTH AFTER PURCHASE (NEW), BUT DEALERSHIP MANAGED TO REPLACE SEVERAL OTHER PARTS FIRST AND FINALLY CONSENTED TO REPLACE TRANSMISSION 3 MONTHS AFTER PURCHASE DATE. 2ND REPLACEMENT WAS EXACTLY 4 YEARS LATER AT 68,000 MILES. AFTER TRANSMISSION REPLACED, COULD HEAR STRANGE SOUND FROM UNDER HOOD AND TOOK IT BACK TO DEALERSHIP. DEALER SAID IT WAS "TIRE NOISE". ONE WEEK LATER WE ARE NOW GETTING A THIRD TRANSMISSION. CAR STARTS TO "HICCUP" AND ONCE JARRED HARD ENOUGH TO LOCK SEAT BELTS. DEALERSHIP HAS REPLACED PARTS UNDER WARRANTY, BUT HAS NOT ADDRESSED CONTINUING PROBLEMS SUCH AS SHUDDERING BREAKS, AIR BAG LIGHT THAT STAYS ON CONTINUOUSLY (TOLD THIS WOULD NOT AFFECT AIR BAG PERFORMANCE), PEELING PAINT OR HUB CAPS THAT KEEP POPPING OFF. *TR

THE DESIGN AND MANUFACTURE OF THE PART # 92161-10G00-Y06, LID, MAINT, GRAY, IS SUCH THAT THE PART IS OF IN ADEQUATE THICKNESS AND HAS INADEQUATE FASTENER TENSION. IF THE THIN TAB AT THE RIGHT EDGE IS BROKEN THEN THE LID FOR THE FUSE AREA WILL FLY OFF THE BIKE AT 50-55 MILES PER HOUR. IT DID AND STRUCK ME IN THE SHOULDER AS IT PASSED BY. THERE IS THE DEFINITE POSSIBILITY OF IT STRIKING THE PASSENGER OR DRIVER IN THE FACE IF WIND CONDITIONS ARE RIGHT. THIS IS UNSATISFACTORY ON A NUMBER OF LEVELS AND SHOULD BE EXAMINED BY THE DESIGN TEAM. THEY RELIED ON A SMALL THIN PLASTIC TAB TO TRAP THE COVER BEHIND THE DOOR TO THE GLOVE BOX. THERE IS NO PLASTIC AIR DAM / COVER ON THE BACK OF THE FUSE BOX AREA AND THE AIR PRESSURE DEVELOPED BEHIND THIS LID IS TOO HIGH FOR THE LID TO WITHSTAND IF THIS TAB BREAKS OFF. THE DEALER PARTS COUNTER EMPLOYEE WAS AWARE OF THE LOSS OF THIS COVER BY OTHER OWNERS. *TR

THERE IS A VERY DANGEROUS PROBLEM WITH THE 2006, 2007 SUZUKI GRAND VITARA. THE POWER STEERING TENSIONER, DUE TO ITS DEFECTIVE DESIGN, CAN FALL APART AT ANYTIME. THAT PARTICULAR PART HAS SINCE BEEN REDESIGNED, DUE TO MANY FAILURES, AND THE NEW PART SUBSEQUENTLY UTILIZED IN THE LATER MODELS OF THAT VEHICLE. HOWEVER, NO ATTEMPT HAS BEEN MADE BY SUZUKI TO RECALL THE VEHICLE OR INFORM IT'S OWNERS ABOUT THE PROBLEM. WHEN THE POWER STEERING TENSIONER BREAKS APART, THE POWER STEERING IS IMMEDIATELY DISABLED AND THE DRIVER IS FACED WITH A VERY SUDDEN, SEVERE INCREASE IN EFFORT, REQUIRED TO STEER THE VEHICLE. MANY PEOPLE WOULD PANIC IN THAT SITUATION AND COULD VERY LIKELY HAVE A COLLISION. AS SOON AS I DESCRIBED THE PROBLEM TO THE SERVICE MANAGER, HE IMMEDIATELY KNEW WHAT THE PROBLEM WAS AND HAD ME BRING IN THE VEHICLE FOR REPAIRS. THE REPAIR MANAGER MENTIONED TO ME THAT HE HAD AT LEAST 20 FAILURES OF THAT COMPONENT OCCUR WITHIN THE PAST TWO YEARS. I CALLED SUZUKI, BUT THEY WOULD NOT COVER THE REPAIR COST NOR EVEN GIVE THE SLIGHTEST HINT OF WANTING TO RECALL THAT MODEL & YEAR VEHICLE. FYI, THE ORIGINAL TENSIONER CONSISTED OF A METAL PULLEY WHEEL WHICH HAD A PLASTIC ?U? SHAPED RIM MOLDED ONTO THE OUTSIDE OF THE PULLEY. THE FUNCTION OF THE PLASTIC RIM IS TO HOLD THE POWER STEERING BELT IN PLACE. THE FAILURES THAT HAVE OCCURRED ARE DUE TO THE PLASTIC RIM FALLING OFF OF THE PULLEY (DUE TO DETERIORATION OR FATIGUE), LOOSENING THE BELT AND THUS NO LONGER TURNING THE POWER STEERING PUMP. THE NEW COMPONENT IS NOW DESIGNED AS ONE PIECE AND IS ALL METAL. *TR

I HAD A SUZUKI RENO FOR ABOUT A YEAR WHEN THE INCIDENT HAPPENED THE FIRST TIME AND A FEW WEEKS LATER FOR THE SECOND TIME. THE CONDITIONS HAD TO BE JUST RIGHT FOR IT TO HAPPEN. I AM REFERRING TO THE HOOD BECOMING UNLATCHED WHILE DRIVING AROUND 70MPH WITH HARD WIND GUSTS TO THE LEFT SIDE OF THE CAR. IT FELT LIKE THE CAR WOULD SLIGHTLY TWIST AND THEN THE HOOD WOULD AUTOMATICALLY RELEASE AND CATCH ON THE SECONDARY LATCH. IF THE SECONDARY LATCH WAS TO SLIP BEFORE STOPPING THE CAR THEN THE HOOD WOULD SLAM INTO THE WINDSHIELD. I HAVE THREE SMALL CHILDREN AND THIS CAR POSED A THREAT TO MY LIFE AND TO THEIRS IF THEY WERE WITH ME. I ATTEMPTED TO GET SUZUKI TO TRY TO FIX IT BUT THEY COULD NOT REPRODUCE THE PROBLEM. I FELT THAT THIS CAR WAS A DEATH TRAP AND REFUSED TO DRIVE IT ANYMORE SO I VOLUNTARILY GAVE IT UP AS A REPO SINCE THE DEALER I HAD PURCHASED IT FROM WOULD NOT DO A "BUY-BACK". NOW, BECAUSE OF THIS CAR, MY CREDIT IS RUINED AND I STILL OWE OVER $6500 FOR WHAT THE BANK LOST AT AUCTION. IF TOYOTA IS BEING SLAMMED FOR THEIR PROBLEMS THEN SUZUKI SHOULD TOO. I ALSO HAD A MASTER MECHANIC LOOK AT IT AND HE STATED THAT THE LATCH WAS PROPERLY ADJUSTED BUT THE QUALITY AND STRENGTH OF THE METALS USED IN THE BODY WERE INSUFFICIENT (FLIMSY). *TR

I HAVE A SUZUKI/FORENZA 2007 AND ON MONDAY 02/01/2010 WHILE ON MY WAY TO WORK I WAS INVOLVED IN A CAR ACCIDENT WHILE IN THE TURNPIKE NORTH. I WAS GOING AT ABOUT 60 TO 65 MILES/HOUR AND ANOTHER DRIVER LOST CONTROL OF HIS CAR BECAUSE OF THE RAIN AND I HIT HIM AT THAT SPEED. IT WAS A HEAD COLLISION/ T BONE LIKE AND EVEN THOUGH THE FRONT END OF THE CAR WAS ALL CRASHED INCLUDING THE HARD BUMPER THE AIR BAGS ON MY CAR DID DEPLOY. I DO BELIEVE THAT THERE IS SOMETHING WRONG WITH THIS SYSTEM IN THIS CAR. UPDATED 02/26/10 *BF *TR THE CONSUMER STATED THE VEHICLE WAS DECLARED A TOTAL LOSS. THE ENGINE WAS CRACKED. THE MAIN SUPPORT FRAME THAT HELD THE VEHICLE AT THE BOTTOM WAS BENT AND THE AIR BAGS DID NOT DEPLOY. UPDATED 04/29/10. *JB

TRANSMISSION SHIFTER DOES NOT ENGAGE IN PARK COMPLETELY CAUSING DRIVER NOT TO BE SURE IF CAR IN PARK AND UNABLE TO REMOVE KEY FROM VEHICLE.*JB

I HAVE BEEN READING ALL THE COMMENTS ON THIS CAR AND I'VE HAD EVERY ONE OF THEM...I HAVE A 2007 SUZUKI FORZENA AND MY CAR PROBLEMS STARTED AT ABOUT 25,000 MILES. I HAVE TAKEN IT IN SOOO MANY TIMES WITH NO RESOLVE. THE CHECK ENGINE LIGHT AND TIRE PRESSURE LIGHT STILL COMES ON EVERY OTHER DAY. I'VE HAD ISSUES WHEN I'M DRIVING ON THE HIGHWAY AT 60 MPH AND THE CAR WOULD JUST DECELERATE DOWN TO 35 MPH WITHIN A MATTER OF SECONDS AND NO MATTER HOW MUCH I PUSHED THE PEDAL TO ACCELERATE TO THE FLOOR IT WOULD NOT BUDGE...THIS IS VERY DANGEROUS AND I DON'T KNOW WHY THIS COMPANY IS STILL ALLOWED TO MAKE CARS. THE "LOANER" CAR THAT THEY SAY THEY GIVE YOU IN THE WARRANTY IS A JOKE. WE'VE HAD TO RENT OUR OWN CARS AND "WAIT" TO BE REIMBURSED. THE DEALERSHIPS THEY SEND YOU TO CANT FIND ANYTHING WRONG WITH IT. NO MATTER WHAT THE PROBLEM WITH THE CAR YOU STILL HAVE TO MAKE YOUR PAYMENTS....THIS CAR HAS TOO MANY PROBLEMS!!!! *TR

SUZUKI AERIO 2006. STEERING WHEEL HAS BECOME LOOSE AND CAN CAUSE LOSS OF CONTROL OF VEHICLE. DEALER WHAT ME TO PAY FOR REPAIR. I WAS TOLD THAT SOME VITARA'S HAD THE SAME PROBLEM. *TR

TL*THE CONTACT OWNS A 2005 SUZUKI FORENZA. WHILE DRIVING 5 MPH BEFORE STOPPING AT A TRAFFIC LIGHT WITH HER FOOT ON THE BRAKE PEDAL, THE VEHICLE ACCELERATED ON ITS OWN. THE CONTACTS FOOT REMAINED ON THE BRAKE PEDAL WHEN THE VEHICLE CHANGED GEARS AND SLOWED DOWN. THE FAILURE HAS OCCURRED SEVEN TIMES. THE DEALER WAS CONTACTED AND STATED THAT THEY HAVE NEVER HAD ANY COMPLAINTS ON HER YEAR, MAKE, AND MODEL VEHICLE. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 6000. THE CURRENT MILEAGE WAS 16125. UPDATED 3/4/2010 *CN UPDATED 06/18/10.*JB

I WAS DRIVING MY 2006 SUZUKI GRAND VITARA 2.7L SUV ON A HIGHWAY WHEN THE POWER STEERING BELT TENSIONER PULLEY LOST IT'S OUTER RING WITHOUT WARNING. THE LOSS OF THIS RING CAUSED THE BELT TO SLIP, RESULTING IN A COMPLETE LOSS OF STEERING, NOT JUST POWER STEERING, BUT OF STEERING ALTOGETHER BECAUSE THE BELT SLIPPAGE WAS CAUSING INTERMITTENT PUMPING OF THE POWER STEERING PUMP, CAUSING FLUID CAVITATION AND MAKING THE WHEEL IMPOSSIBLE TO TURN. BY SHEER LUCK I MANAGED TO GET THE CAR OFF OF THE HIGHWAY WITHOUT CRASHING. SUZUKI KNOWS ABOUT THE ISSUE WITH THE 2006 AND 2007 GRAND VITARA POWER STEERING PUMP TENSIONER PULLEYS AND HAS EVEN RELEASED A REVISED PART THAT USES A METAL OUTER RING ON THE PULLEY INSTEAD OF THE ORIGINAL PLASTIC ONE. THE PART WAS $180 AFTER TAX, AND TOOK AN HOUR OF LABOR TO INSTALL. THERE NEEDS TO BE A RECALL ON THIS DEFECT BEFORE SOMEBODY GETS KILLED. *TR