SUZUKI Complaints

SHORTLY AFTER I PURCHASED MY CAR I TOLD THE DEALER THAT THE PASSENGER AIRBAG INDICATOR LIGHT WAS SAYING IT WAS OFF OCCASIONALLY, EVEN WHEN PEOPLE WERE SITTING IN IT. THEY TOLD ME THE PERSON MUST BE "SITTING IN THE SEAT WRONG." I ASKED THEM ABOUT IT AGAIN A WEEK AGO AND THEY SAID "THEY MUST BE SITTING IN THE SEAT WRONG." I SAID IT DIDN'T MATTER HOW THE PERSON IS SITTING, IT STILL COMES ON. THEN THEY TOLD ME IT DEPENDS ON THE WEIGHT OF THE PERSON SITTING IN THE PASSENGER SEAT. I SAID IT WAS HAPPENING WITH SOMEONE 150 POUNDS AND 250 POUNDS. THEN THEY TOLD ME IT WAS A "DESIGN FLAW WITH THE CAR" AND THEY COULDN'T DO ANYTHING ABOUT IT. *TR

VEHICLE FEELS UNSTABLE, TENDS TO WOBBLE FROM SIDE TO SIDE. SUSPECTED TIRES ISSUE. TIRE CENTER TECHNICIAN DISCOVERED THAT THE REAR DRIVER SIDE WHEEL HUB IS LOOSE AND HAS A HUGE PLAY AND RECOMMENDED TAKE THE VEHICLE TO A SUZUKI SERVICE CENTER. *TR

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) WHEN HEADLIGHTS ARE ON AFTER A WHILE YOU SMELL ELECTRICAL BURNING THEN THE LIGHTS GO OUT. WAS TAKEN FOR REPAIR AT MILFORD SUZUKI ,P O BOX M RT 6 & 209, MILFORD, PA 18337. (570) 296-2636. TECH FOUND WIRES RUBBED THROUGH ON METAL BRACKET, TECH REPAIRED WIRE AND EVERYTHING WORKS AS DESIGNED. THE REPAIR BILL WAS TOTAL OF $94.77. I DID FILE CASE WITH SUZUKI. CASE NUMBER IS [XXX] MODEL 2006 RENO. *TR

THE MOTORCYCLE (SUZUKI C 90 BOULEVARD) WOBBLES UNCONTROLLABLY ON DECELERATION, THAT CAN CAUSE LOSS OF CONTROL, THIS STARTED WHEN IT HAD ONLY 1500 MILES ON IT. DEALER WOULD DO NOTHING. IT HAS ALSO HAD ELECTRICAL SYSTEM PROBLEMS THE RECTIFIER SHORTS OUT. SUZUKI REPLACED THE RECTIFIER AND STATOR. THESE PROBLEMS ARE INHERENT IN 2005 AND 2006 SUZUKI C90 BOULEVARD. IN 2007 SUZUKI REVAMPED THE STATOR AND RECTIFIER. *TR

THE OUTSIDE PLASTIC DOOR HANDLES BREAK INSIDE THE DOOR WHEN OPENING THE DOOR. THEN TO ENTER THE CAR ANOTHER DOOR MUST BE USED. THESE HANDLES ARE VERY WEAK, AND SHOULD BE RECALLED. I HAVE REPLACED FOUR ON THE DRIVERSIDE FRONT DOOR, TWO ON THE PASSENGERS SIDE FRONT DOOR, AND ONE ON THE PASSENGERS SIDE REAR DOOR. *TR

TL*THE CONTACT OWNS A 2003 SUZUKI XL7. THE CONTACT STATED THE FRONT BRAKES HAS FAIL. AS HE STEP ON THE BRAKES IT GOES ALL THE WAY TO THE FLOOR. WHEN THE PADS GET TOO THIN THE EMERGENCY LIGHT COMES ON. THE REAR AXLE SEAL HAS TO BE REPAIR TWICE BECAUSE THEY KEEP WEARING OUT. THE VEHICLE HAS BEEN TO THE DEALER MORE THAN ONCE AND THEY CANNOT FIND THE FAILURE FOR THE BRAKES. THE FAILURE MILEAGE WAS 74,000.

TL*THE CONTACT OWNS 2007 SUZUKI FORENZA. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE SEAT BELTS HAVE MALFUNCTIONED ON SEPARATE OCCASIONS DUE TO A FAULTY BUCKLE ASSEMBLY. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER TO HAVE THE BUCKLE ASSEMBLY REPLACED. THE CONTACT NOTICED THAT THERE WAS A RECALL REGARDING THE SEAT BELTS: FRONT: BUCKLE ASSEMBLY BUT DUE TO THE VIN THE VEHICLE WAS NOT A PART OF THE RECALL. THE CONTACT STATED THAT THIS WAS A MAJOR SAFETY CONCERN SINCE THE FAILURE COULD INJURE A CHILD. THE FAILURE MILEAGE WAS 32,000.

TL*THE CONTACT OWNS A 2007 SUZUKI GRAND VITARA. AS THE VEHICLE WAS BEING STARTED THE ENGINE REVVED AS IF IT IS GETTING READY TO TAKE OFF. AFTER SHIFTING THE VEHICLE IN GEAR, IT FAILED TO MOVE FORWARD. THE VEHICLE WAS TOWED TO THE DEALER AT LEAST THREE TIMES FOR THE SAME FAILURE; HOWEVER, THEY WERE UNABLE TO DUPLICATE IT. THE SUZUKI MANUFACTURER WAS CALLED AND CLAIM#2-224423334 WAS FILED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 15,888. UPDATED 03/26/10. *LJ UPDATED 07/19/10*JB

TL* THE CONTACT OWNS A 2002 SUZUKI GRAND VITARA. THE CONTACT STATED THAT WHEN AT A STOP WITH HER FOOT ON THE BRAKE PEDAL, THE VEHICLE'S ENGINE WOULD BEGIN TO REV WITH THE RPM LEVELS VIGOROUSLY FLUCTUATING. SHE NOTICED THE PROBLEM ON THREE DIFFERENT OCCASIONS SINCE JUNE 2009. SHE TOOK THE VEHICLE TO THE DEALERSHIP AND THE DEALER STATED THAT THEY COULD NOT FIND A CAUSE FOR THE FAILURES. SHE CALLED THE MANUFACTURER AND WAS INSTRUCTED TO TAKE THE VEHICLE TO THE DEALERSHIP. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 59,330. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.

2006 SUZUKI FORENZA. VEHICLE SHIFTS OUT OF GEAR WHILE DRIVING. THE DEALER WHO WILL BE REPAIRING THIS DEFECT STATED THAT THIS IS A PROBLEM ON MOST FORENZA VEHICLES. A SWITCH ON THE OUTSIDE OF THE TRANSMISSION NEEDS REPLACING AND IT WILL COST $186 TO REPLACE. HE ALSO STATED THAT THIS HAPPENS SO OFTEN ON FORENZA VEHICLES THAT HE ADVISED EVERYONE TO KEEP THEIR RECEIPT IN THE EVENT OF A COMPANY RECALL. *TR