SUZUKI Complaints
View complaints related to SUZUKI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 SUZUKI GRAND VITARA- BAKERSFIELD, CA
MY SUZUKI GRAND VITARA IS A 2007. BOUGHT NEW. I DIDN'T HAVE TROUBLE WITH THE LIGHTING UNTIL AFTER THE WARRANTY HAD RUN OUT.THEN I HAD PROBLEMS WITH THE BULBS BURNING OUT, BUT ONLY ONE AT A TIME SEVERAL MONTHS APART. THIS HAS BEEN GOING ON FOR SEVERAL YEARS. NOW I CARRY SPARE BULBS FOR HIGH AND LOW BEAMS, THAT IS A VERY EXPENSIVE WHEN IT HAS 2 BE DINE 2 OR THREE TIMES A YEAR. THEN ABOUT 2 YEARS AGO I STARTED HAVING PROBLEMS WITH LEVER AND KNOB THAT CHANGES THE LIGHT FUNCTION SETTING SETTINGS EVEN TO THE POINT OF BEING STOP BY HIGHWAY PATROL OFFICERS STOPPING ME BECAUSE I HAD NO TAIL LIGHTS BUT MANAGED TO PLAY WITH THE SETTINGS KNOB TO GET THEM WORKING. I'VE HAD NO OTHER PROBLEMS WITH THIS CAR AND IT HAS OVER 142,00 MILES ON IT. THE LAST BULB I CHANGED WAS ON A CROSS COUNTRY TRIP TO OHIO FROM CALIFORNIA IN MAY OF 2018.
Source: NHTSA WEB SITE -
2007 SUZUKI XL7- PUEBLO, CO
FUMES COMING INSIDE TRUCK FROM THE GAS CAUSING INHALATION AND DIZZINESS AND HEADACHE. NO LEAKAGE. EVEN WHEN TRUCK IS TURNED OFF, THE SMELL OF GAS IS STILL STRONG. FEAR OF EXPLOSION.
Source: NHTSA WEB SITE -
2005 SUZUKI GSX-R600- KALISPELL, MT
I HAVE OWNED A 2005 SUZUKI GSX-R 600 FOR THE PAST 5 YEARS. I GOT A MANUFACTURER SAFETY RECALL NOTICE ON MY FRONT BRAKE MASTER CYLINDER SO I CONTACTED MY LOCAL SUZUKI DEALERSHIP TO HAVE THE "FREE" SERVICE DONE ON MY MOTORCYCLE. I DROPPED MY MOTORCYCLE OFF AT THE DEALERSHIP ON 8/2/18. I WAS TOLD THE DEALERSHIP WAS STILL WAITING ON THE PARTS FROM THE MANUFACTURER AND IT WOULD BE A FEW DAYS OR MAYBE EVEN A WEEK BEFORE THE DEALERSHIP COULD WORK ON IT. BECAUSE MY MOTORCYCLE WAS NOT MY PRIMARY TRANSPORTATION AND THE DEALERSHIP WAS WAITING ON THE PARTS FROM THE MANUFACTURER TO PREFORM THE RECALL, I TOLD THE DEALERSHIP TO TAKE THERE TIME AND PLEASE CONTACT ME WHEN THE RECALL WAS FINISHED. ON 8/15/18 I WAS CALLED AND INFORMED THE RECALL WAS PREFORMED AND MY MOTORCYCLE WAS READY TO BE PICKED UP. I TOLD THE DEALERSHIP I WOULD BE INTO GET MY MOTORCYCLE WHEN I COULD FIND SOMEONE TO GIVE ME A RIDE TO THE DEALERSHIP AND THEY SAID NO PROBLEM. ON 8/25/18 I WENT TO THE DEALERSHIP TO PICK UP MY MOTORCYCLE AND THE DEALERSHIP INFORMED ME IT WAS STOLEN AND I NEED TO COME BACK ON 8/27/18 TO SPEAK WITH OWNER OF DEALERSHIP. WENT IN ON 8/27/18 TO SPEAK WITH OWNER AND THE OWNER INFORMED ME THAT IF THE POLICE DID NOT RECOVER MY MOTORCYCLE AND IF I DIDN'T HAVE INSURANCE ON MY MOTORCYCLE THEN I WOULD "MOST LIKELY" NOT BE GETTING MY MOTORCYCLE REPLACED. MY BIKE WAS STATIONARY AT THE DEALERSHIP THE ENTIRE TIME FROM 8/2/18 UNTIL WHEN THE MOTORCYCLE WAS STOLEN
Source: NHTSA WEB SITE -
2018 SUZUKI M109R- PHILADELPHIA, PA
2018 SUZUKI M109R. CONSUMER WRITES IN REGARDS TO DEFECTIVE PARTS. *LD THE DEALER INFORMED THE CONSUMER THAT THE CLUTCH NEEDED TO BE CHECKED EVERY COUPLE DAYS DUE TO THE YEAR AND MODEL OF THE VEHICLE. *JS
Source: CONSUMER LETTER -
2010 SUZUKI SX4- HILL CITY, SD
AFTER COMING TO A COMPLETE STOP AT A STOP SIGN, I SLOWLY TURNED THE CORNER TO PULL INTO A PARKING LOT WHEN THE VEHICLE SUDDENLY ACCELERATED TO A HIGH SPEED ON THE CITY STREET. I WAS UNABLE TO STOP THE VEHICLE BEFORE HITTING A PARKED CAR. THE AIR BAGS DEPLOYED - MINOR INJURIES WERE SUSTAINED AND THE CAR WAS EXTENSIVELY DAMAGED. IN RESEARCHING THE CAUSE, I SEE SIMILAR COMPLAINTS ABOUT THE SUZUKI SX4 AND ITS "SUDDEN UNINTENDED ACCELERATION" PROBLEM ON THE NHTSA WEBSITE, REPAIRPAL, AND CNN. AT THIS POINT, THE DAMAGE HAS NOT BEEN REPAIRED THOUGH IT IS LIKELY TO BE $4,000-$5,000.
Source: NHTSA WEB SITE -
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2010 SUZUKI KIZASHI- BELLE PLAINE, KS
AT HI WAY SPEED THE CVT ENTERS LIMP MODE. YOU CAN NOT ACCELERATE. THE VEHICLE DROPS IN SPEED AND YOU MUST PULL OVER AND SHUT THE CAR OFF. THIS HAS HAPPENED THREE TIMES. WE DO DRIVE MOSTLY HI WAY AND FEEL LIKE THIS IS DANGEROUS. WE ALSO OWN A 2013 SAME MAKE AND MODEL. WE DID RECEIVE A RECALL ON IT. THE 2010 VEHICLE WAS MANUFACTURED ON 10/23/2010. PLEASE INVESTIGATE FOR US AS WE ARE IN FEAR OF BEING A HELPLESS SITUATION. THE DATE THAT I ENTERED WAS THE LAST EPISODE THAT WE HAD WITH VEHICLE.THE TWO PREVIOUS EPISODES ALSO HAPPENS AT THAT SAME SPEED.
Source: NHTSA WEB SITE -
2007 SUZUKI XL7- BROOKLYN, NY
TRACTION CONTROL SYSTEM COMES ON VEHICLE SLOWS DOWN AND WHEELS STOP SPINNING, BRAKING SYSTEM BECOMES STIFF, THERE SEEMS TO BE A CHANGE IN MOTOR SOUNDS WHEN THIS HAPPENS. THIS HAS TO BE A MANUFACTURER DEFECT IN THIS VEHICLE.
Source: NHTSA WEB SITE -
2008 SUZUKI FORENZA- COLORADO SPRINGS, CO
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. WHILE DRIVING 25 MPH, THE CONTACT NOTICED SMOKE AND FLAMES COMING OUT THE DASHBOARD ON THE DRIVER'S SIDE OF THE VEHICLE WHILE THE DAYTIME RUNNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THERE WERE NO INJURIES. AN UNKNOWN DEALER STATED THAT THE DAYTIME RUNNING LIGHT MODULE CAUGHT ON FIRE AND NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VEHICLE WAS REPAIRED, BUT THE CONTACT THOUGHT OTHERWISE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,121. THE VINE WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SUZUKI VZR1800- PEPPER PIKE, OH
TL* THE CONTACT OWNS A 2007 SUZUKI VZR1800. WHILE DRIVING VARIOUS SPEEDS, THE SECOND GEAR SLIPPED INTO THE NEUTRAL POSITION. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MORE THAN ONE OCCASION. THE VEHICLE WAS TAKEN TO ALL OHIO MOTORSPORTS (23361 AURORA RD, CLEVELAND, OH 44146, (440) 786- 2230) WHERE IT WAS DIAGNOSED THAT THE SECOND GEAR NEEDED TO BE REPLACED WITHIN THE TRANSMISSION. THE CONTACT STATED THAT THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED BY THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SUZUKI XL7- BELLEVUE, WA
PASSENGER SIDE SEAT DOES NOT PROPERLY RECOGNIZE PRESENCE OF PASSENGER. SERVICE AIRBAG MESSAGE ON HUD ALERTS FAILURE OF PROPER RECOGNITION. SUSPECT THERE IS MALFUNCTIONING ELECTRICAL/PRESSURE SENSOR. AS ~100LB PASSENGER SHIFTS WEIGHT, PASSENGER AIRBAG INDICATOR WILL TURN OFF/ON. PROBLEM FIRST NOTICED AT ROUGHLY 85K MILES IN 2016. UNABLE TO REPAIR DUE TO LACK OF PARTS. CONCERN IS AIRBAG WILL NOT DEPLOY APPROPRIATELY.
Source: NHTSA WEB SITE