SUZUKI Complaints
View complaints related to SUZUKI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 SUZUKI VZR1800- PITTSBURGH, PA
TL*-THE CONTACT OWNS A 2007 SUZUKI VZR 1800 MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH THE REAR WHEEL LOCKED UP, WHICH CAUSED THE VEHICLE TO SKID. ADDITIONALLY THE CLUTCH ASSEMBLY FAILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN CONCLUDED THAT THE MALFUNCTIONS WERE DUE TO A MANUFACTURER'S DEFECT, AND TRANSMISSION SERVICE REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS 6,000. THE CURRENT MILEAGE WAS 13,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SUZUKI VZR1800- GILBERT, AZ
I OWN A 2008 SUZUKI VZR1800N OR M109R MOTORCYCLE. FOR THE LAST SEVERAL MONTHS INCLUDING TODAY THE BIKE HAS DEVELOPED A VIOLENT SHUDDER OR CHATTER WHILE DISENGAGE THE CLUTCH IN FIRST AND SECOND GEAR. IT HAPPENS MOSTLY RIGHT AFTER WARM UP AND CONTINUES UP UNTIL YOU RUN IT THROUGH THE GEARS A COUPLE OF TIMES. I HAVE SPOKEN TO THREE DIFFERENT SUZUKI DEALERS AND THEY HAVE BRUSHED OFF THE PROBLEM BY SAYING ITS A TRAIT OF THE MOTORCYCLE. I HAVE NOT HAD AN ACCIDENT YET BUT IT IS UNNERVING TO RIDE THE MOTORCYCLE. ON THE M109RIDERS FORUM YOU ARE HEARING MORE AND MORE COMPLAINTS AND A LEAST ONE CRASH AS A RESULT OF THIS ISSUE. APPARENTLY SUZUKI IS AWARE OF THIS DEFECT.(SPECULATED TO BE LACK OF PROPER OILING TO THE CLUTCH BASKET) WHICH IS CAUSING THE SHUDDER/CHATTER. ESSENTIALLY THE CLUTCH PLATES ARE TOO DRY TO PERFORM PROPERLY. SUZUKI HAS REPLACED SOME RIDERS CLUTCHES UNDER WARRANTY BUT STILL HAS YET TO REMEDY THIS PROBLEM. ANY ASSISTANCE WOULD BE GREATLY APPRECIATED. *TR
Source: NHTSA WEB SITE -
2009 SUZUKI SX4- EVERGREEN , CO
TL*THE CONTACT OWNS A 2009 SUZUKI SX4. THE CONTACT STATED THAT WHEN ANYTHING WAS PLACED IN THE DRIVERS SIDE PASSENGER SEAT, THE AIR BAG LIGHT ILLUMINATED WHICH INDICATED THAT THE AIR BAG SYSTEM HAS BEEN DEACTIVATED. THE DEALER INSPECTED THE VEHICLE AND DETERMINED THAT THE BATTERY FAILED. THE BATTERY WAS REPLACED AND THE COMPUTER SYSTEM WAS RESET. THE CONTACT HAS CONTINUOUSLY EXPERIENCED FAILURES WITH THE AIR BAG SYSTEM AND HAS HAD THE COMPUTER SYSTEM RESET MULTIPLE TIMES. THE MANUFACTURER HAS NOT OFFERED ANY RESOLUTIONS FOR THE FAILURES. THE DEALER ADVISED THE CONTACT THAT HE SHOULD NOT PLACE ANYTHING IN THE DRIVERS SIDE PASSENGER SEAT. THE CONTACT STATED THAT THE FAILURE COULD RESULT IN A CRASH AND THE AIR BAGS WILL NOT DEPLOY. THE FAILURE MILEAGE WAS 50 AND THE CURRENT MILEAGE WAS 18,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 SUZUKI GRAND VITARA- NEW BURN, NC
TL*THE CONTACT OWNS A 2004 SUZUKI GRAND VITARA. THE CONTACT NOTICED THAT HIS VEHICLE WAS MISSING A LUG NUT ON THE RIGHT REAR TIRE. THE VEHICLE WAS TAKEN TO THE DEALER AND INSPECTED WHERE IT WAS DETERMINED THAT THE LUG NUT SHEERED OFF OF BOLT AND THE VEHICLE WAS REPAIRED AT NO COST. ONE YEAR LATER THE CONTACT NOTICED THAT THE LEFT REAR TIRE LUG NUT SHEERED OFF OF THE TIRE; HOWEVER, A LOCAL MECHANIC STATED THAT THE LUG NUT HAD NOT SHEERED OFF OF THE BOLT AND BILLED THE CONTACT $60.00 TO REPAIR THE TIRE . THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 23,000 AND THE CURRENT MILEAGE WAS 29,594.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SUZUKI GRAND VITARA- FORT WORTH, TX
WITHIN 2 MONTHS OF BUYING MY NEW 2008 SUZUKI GRAND VITARA, NOTICED EXCESSIVE TIRE WIRE AND ALIGNMENT PROBLEMS. WHEN REPLACING TIRES, REAR TIRES ARE WORN TO THREADS AND CORDS WITHIN 2-3 MONTHS TIME OF BEING PUT ON, FRONT TIRES ARE WORN ON THE INSIDE, EXTREME INSTABILITY IN HANDLING THE VEHICLE ON WET AND DRY ROADS, FRONT END VIBRATION, DOCUMENTATION PROVIDING FACT THAT MY 2008 SUZUKI GRAND VITARA IS NOT ABLE TO BE PROPERLY ALIGNED AND BROUGHT INTO SPEC., FRONT CAMBER ECCENTRIC BOLTS THAT SHOULD OF BEEN INSTALLED BY THE MANUFACTURE ARE MISSING, TIRES ALWAYS SMELL LIKE THEY ARE BURNING, VEHICLE HAS BEEN ALIGNED 3 TIMES BUT IS NOT ABLE TO STAY ALIGNED. THE LAST ALIGNMENT AND NEW SET OF 4 TIRES WAS DONE ON 9/7/2009 AND IS WHEN THE MISSING FRONT ECCENTRIC BOLTS AND NUT ON THE RIGHT REAR A ARM WAS DISCOVERED. THIS IS ALSO WHEN IT WAS DISCOVERED THAT MY 2008 SUZUKI GRAND VITARA WAS NOT ABLE TO BE PROPERLY ALIGNED ARE BROUGHT INTO SPEC. THIS IS A SEVERE SAFETY HAZARD TO HAVE MY VEHICLE ON THE ROAD. WITH AN ALIGNMENT AND EXCESSIVE TIRE WEAR PROBLEM, CROSSING THE THRESHOLD INTO LOSS OF CONTROL IS A VERY HIGH RISK FOR ME. *TR
Source: NHTSA WEB SITE -
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2006 SUZUKI BOULEVARD M109R- GREENWOOD, IN
I WAS RIDING MY MOTORCYCLE, (2006 SUZUKI M109R BOULEVARD) ON I465 IN THE MIDDLE LANE AT APPROXIMATELY 12:30 PM. I HEARD A LOUD THUD AND ALL OF THE SUDDEN MY REAR WHEEL LOCKED COMPLETELY UP. MY REAR END SLID OUT TO THE RIGHT, BUT SOMEHOW I WAS ABLE TO COUNTERSTEER THE MOTORCYCLE AND KEEP IT UPRIGHT. WITH JUST PURE LUCK I WAS ABLE TO REACH THE SHOULDER OF THE INTERSTATE AFTER SLIDING FOR ABOUT 100 FEET WITH NO BODILY HARM. AFTER LOOKING AT THE MOTORCYCLE I REALIZED THAT THE SWING ARM (WHICH HOUSES THE DRIVE SHAFT), HAD BROKEN COMPLETELY AND CAUSED THE BACK TIRE TO LOCK UP. I DID SOME RESEARCH ONLINE, AND HAVE FOUND THAT I AM NOT THE ONLY PERSON THAT THIS HAS HAPPENED TO. THERE ARE MANY INSTANCES ON THE WEBSITE M109RIDERS.COM WITH PICTURES THAT ARE IDENTICAL TO THE INCIDENT THAT I EXPERIENCED. THE BREAK IN THE SWING ARM HAPPENED IN THE EXACT SPOT THAT ALL OF THE OTHERS DID. *TR
Source: NHTSA WEB SITE -
2007 SUZUKI FORENZA- MIDLOWTHIAN, TX
TL*THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS APPLYING PRESSURE TO THE ACCELERATOR PEDAL, FOLLOWED BY A LOW POWER RESPONSE, THE ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. AN INDEPENDENT MECHANIC STATED THAT THE FAILURE WAS CONTRIBUTED TO THE THROTTLE BODY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A SECOND OPINION AND THE TECHNICIAN STATED THE FAILURE WAS RELATED TO THE THROTTLE BODY AND NEEDED TO BE REPLACED. THE WIRING WITHIN THE THROTTLE BODY WAS REPLACED. THE FAILURE CONTINUED AFTER THE VEHICLE WAS REPAIRED. THE THROTTLE BODY HAS BEEN ON BACK ORDER FOR QUITE SOME TIME. THE VEHICLE WILL BE REPAIRED WHEN THE PART BECOMES AVAILABLE. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 57,800 AND THE CURRENT MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 SUZUKI GSX-R750- GUTTENBERG, NJ
I OWN A 2005 SUZUKI GSX-R 750CC SPORTBIKE MOTORCYCLE AND IM HAVING ISSUES WITH THE CHECK ENGINE LIGHT GOING ON. I TOOK IT TO THE DEALER WHO DIAGNOSED A C28 ERROR WHICH IS A FAULTY THROTTLE VALVE ACTUATOR. APPARENTLY THIS IS AN ISSUE WITH MANY 04-05 SUZUKI GSX-R OWNERS. THE ENTIRE THROTTLE BODY MUST BE REPLACED FOR WHAT MANY PEOPLE BELIEVE TO BE A DEFECT IN THE DESIGN OF THE ACTUATOR. SOMEHOW THE SOLDERING POINTS ON THE CIRCUIT BOARD BECOME LOOSE OR COME APART DUE TO VIBRATION. THIS PART IS PART OF THE EMISSIONS SYSTEM OF THE MOTORCYCLE, AND SUPPOSEDLY IS COVERED UNDER SUZUKIS 5-10 YEAR OR 18,000MILE EMISSIONS WARRANTY. HOWEVER SUZUKI DOES NOT BELIEVE THIS PART TO BE A MASS PROBLEM OR AN ISSUE WITH THEIR DESIGN. I AM COMPLAINING BECAUSE MANY RIDERS DO HAVE THIS ISSUE AND IT CAN BE DANGEROUS TO BECOME STRANDED OR WORSE FOR HAZARDOUS FUEL LEAKAGE TO OCCUR. WE NEED A RECALL ON THIS PARTICULAR ISSUE FOR THESE MOTORCYCLES. *TR
Source: NHTSA WEB SITE -
2007 SUZUKI XL7- EFFINGHAM, SC
2007 SUZUKI XL7, THIS IS THE SECOND TIME WITHIN 6 MONTHS THAT THE STEERING GEAR NEEDS TO BE REPLACED AND NOW THE PART IS ON BACKORDER (IT HAS BEEN ON BACKORDER FOR OVER A MONTH NOW), I DON'T UNDERSTAND WHY THIS PART IS ON BACKORDER AND NOW I'M DRIVING THE VEHICLE THAT NEEDS REPAIR. WHAT OTHER PROBLEMS COULD DRIVING THIS VEHICLE CAUSE. SOMEONE PLEASE LOOK INTO THIS AND FIND OUT WHY THE STEERING GEAR IS ON BACK ORDER AND WHY IS THEIR A PROBLEM SIX MONTHS AFTER A NEW PART WAS PUT IN BY THE DEALER.. *TR
Source: NHTSA WEB SITE -
2005 SUZUKI C90- AZLE, TX
I HAVE A SUZUKI MOTORCYCLE IT'S 2005 C-50 BOULEVARD NOT A C-90 AS THAT IS THE ONLY SELECTION IN THE NEXT MENU. THE SPEEDOMETER IS OFF BY 6-8 MILES AN HOUR IN THE PLUS SIDE SO WHEN I THINK I'M DOING 60 I'M DOING 53-54. I HAVE CHECKED THE SPEED WITH ANOTHER VEHICLE AND A GPS. I HAVE BEEN TOLD IT IS AN UNCORRECTABLE PROBLEM BY THE SUZUKI CORP. THEY CLAIM ALL THEIR BIKES ARE OFF 8-10% INTENTIONALLY FROM THE FACTORY. THIS I FEEL THIS IS AGAINST THE LAW AND IF NOT AT THE VARY LEAST A SAFETY HAZARD FOR THE RIDER AND TRAFFIC SINCE THE RIDER THINKS HE/SHE IS DOING THE SPEED LIMIT AND IN FACT IS NOT AND IN A STATE MI WHERE THE MINIMUM SPEED LIMIT IS 55 CAN GET FINED. *TR
Source: NHTSA WEB SITE