SUZUKI Complaints

View complaints related to SUZUKI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 SUZUKI GRAND VITARA XL-7
    - FORESTPARK, IL

    TL*THE CONTACT OWNS A 2002 SUZUKI GRAND VITARA XL-7. THE VEHICLE HAS BRIDGESTONE DUELER H/T 687 (NA) TIRES, SIZE P235/60R17. THE CONTACT PURCHASED THE SET OF TIRES TWO YEARS AGO. CURRENTLY, THE TWO FRONT TIRES ARE DETERIORATING FROM THE INSIDE. THE REMAINING TREAD DEPTH WAS 1/8 AND 1/16. THE TIRE FAILURE MILEAGE WAS 25,000 AND THE VEHICLE CURRENT AND FAILURE MILEAGES WERE 77,130.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SUZUKI GSX-R600
    - GRAHAM, WA

    TL*THE CONTACT OWNS A 2007 SUZUKI GSX-R600 MOTORCYCLE. WHILE TRAVELING APPROXIMATELY 40 MPH OVER A SMALL BUMP IN THE ROAD, THE MOTORCYCLE FRAME FRACTURED AND CAUSED IT TO CRASH. THE VEHICLE WAS COMPLETELY DESTROYED AND THE CONTACT SUSTAINED SEVERE INJURIES. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 09V022000 (STRUCTURE: FRAME AND MEMBERS:UNDER BODY SHIELDS). SHE IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 11,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SUZUKI GSX-R1000
    - SALINAS, CA

    TL*THE CONTACT OWNS A 2007 SUZUKI GSX-R1000. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 25 MPH, THE VEHICLE COLLAPSED TO THE GROUND. THE CONTACT RESTARTED THE VEHICLE AND NOTICED THAT THE FRAME WAS FRACTURED. THE VEHICLE WAS NOT WEIGHED DOWN AT THE TIME OF THE FAILURE. HIS VEHICLE MODEL YEAR WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 09V022000 (STRUCTURE: FRAME AND MEMBERS:UNDER BODY SHIELDS). HE CALLED THE MANUFACTURER, BUT HAS NOT RECEIVED A RESPONSE. THE FAILURE AND CURRENT MILEAGES WERE 8,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 SUZUKI XL-7
    - GREENWOOD, FL

    BRAKES LOCKING UP WHEN COMING TO A STOP &. MAKING POPPING NOISES WHEN TAKING OFF. DRIVER SIDE WINDOW WILL SOME TIMES NOT GO UP. AT VERY RARE OCCASIONS BRIGHT LIGHTT WILL NOT COME ON DURING THE NIGHT,VEHICLE PULLS TO RIGHT, DOME LIGHT COMES ON AND TURNS OFF WHILE DOOR IS OPEN...DEALERSHIP STATED THEY COULD NOT FIND ANYTHING WRONG, BOTH TIMES WHEN TAKEN IN..............NOW2008. AFTER WARRANTY IS NO LONGER. TOOK VEHICLE TO FIRESTONE. THE MECHANIC STATED ROTORS, BRAKES, CALIPER, BEARINGS, SHOCKS HAVE ALL NEED TO BE REPLACED. DUE TO FAILURE OF PARTS AND THE AMOUNT OF MILES PLUS THE YEAR SOME OF THE PARTS SHOULD NOT BE IN THIS SHAPE. THE REPAIRS SHOULD HAVE BEEN DONE A LONG TIME AGO. I NEVER LET MY OIL MECHANIC LOOK AT MY VEHICLE IN FEAR OF LOSING MY WARRANTY BUT NOW THIS WOULD HAVE BEEN TAKEN CARE OF IF THE DEALERSHIP WOULD HAVE BEEN HONEST WITH ME NOW I HAVE TO FIND AWAY TO COME UP WITH $1600.00 JUST TO KEEP ME SAFE WHILE SEEING PATIENT'S IN THERE HOMES... I HAVE RAN OFF IN A DITCH DUE TO BRAKE FAILURE. TO STOP ME FROM HITTING A CAR. STOP FAST ON DIRT ROAD TO AVOID HITTING A DEER AND MY BRAKES WOULD NOT WORK UNTIL THE PEDAL HIT THE FIREWALL . THIS IS NOT RIGHT AND THE SUZUKI COMPANY SHOULD HAVE TO LOOK INTO THE PROBLEM AND MAKE REPAIRS.. AS FOR ME I DRIVE SLOWER THEN THE SPEED LIMIT AND STAY AWAY FROM OTHER CARS AS MUCH AS POSSIBLE... I DO NOT CARE IF I RECEIVE ANY HELP IN THIS MATTER...BUT SOMEONE NEEDS TO KNOW THERE IS A PROBLEM WITH THE ENTIRE BRAKE SYSTEM STARTING WITH THE SHOCKS ALL THE WAY TO THE BEARINGS. *TR

    Source: NHTSA WEB SITE
  • 2006 SUZUKI BOULEVARD M109R
    - JOHNSTOWN, OH

    TL*THE CONTACT OWNS A 2006 SUZUKI BOULEVARD M109R. WHILE DRIVING 25 MPH, THE TURN SIGNAL LIGHT LENSES FELL OFF THE VEHICLE. THE DEALER REPLACED THE LENSES IN THE PAST, BUT REFUSES TO ANY MORE. THE CONTACT FEELS THAT THE LENSES WILL CONTINUE TO FALL OFF THE VEHICLE AND PREVENT HIM FROM USING THE TURN SIGNALS. THE CURRENT MILEAGE WAS 14,500 AND FAILURE MILEAGE WAS 500. UPDATED 062909 *BF UPDATED 07/01/09.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 SUZUKI RENO
    - LEXINGTON, KY

    I WOKE UP TO FIND MY TIRE WAS COMPLETELY FLAT ABOUT A MONTH AND A HALF AGO. THE PROBLEM ACCORDING TO THE AUTO SHOP WAS A BAD VALVE STEM, WHICH I HAD TO GET REPLACED. SINCE THEN I HAVE HAD ALL OF THE OTHER TIRES ON MY CAR LEAK AIR TO THE POINT WHERE THEY HAD LESS THAN 5 POUNDS OF AIR LEFT IN THEM. I WENT BACK TO THE SAME AUTO SHOP AND HAD TO REPLACE THE LAST 3 VALVE STEMS ON MY REMAINING THREE TIRES. THE TIME FRAME INVOLVED HERE WAS 4 VALVE STEMS REPLACED, ONE FOR EACH OF MY TIRES IN A TOTAL OF A 2 MONTH PERIOD. *TR

    Source: NHTSA WEB SITE
  • 2006 SUZUKI GRAND VITARA
    - NIAGARA FALLS, NY

    TL*THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT HEARD A KNOCKING NOISE IN THE ENGINE. WHILE PERFORMING AN OIL CHANGE, THE MECHANIC NOTICED THAT THE TENSIONER PULLEY WAS CRACKED. THE MANUFACTURER RECOGNIZED THIS ISSUE AND REPLACED THE TENSIONER PULLEYS FROM PLASTIC TO METAL ON ALL MODELS AFTER 2006. THE CONTACT FEELS THAT THE MANUFACTURER SHOULD PAY FOR THE REPAIRS SINCE THEY WERE ALREADY AWARE OF THE ISSUE. THE CURRENT AND FAILURE MILEAGES WERE 54,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 SUZUKI XL-7
    - SUNNYVALE, CA

    TL*THE CONTACT OWNS A 2002 SUZUKI XL-7. WHILE DRIVING 35 MPH DOWNHILL ON PAVED ROADS, THE FRONT BRAKES FAILED AND CAUSED THE VEHICLE TO PULL TO THE RIGHT. THE CONTACT CALLED THE DEALER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 05V452000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR) AND WAS INFORMED THAT HIS VIN WAS EXCLUDED FROM THE RECALL. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 68,000 AND CURRENT MILEAGE WAS 71,000. UPDATED 6/18/09 *CN UPDATED 06/22/09*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 SUZUKI VERONA
    - FORT WORTH, TX

    I PURCHASED MY 2004 SUZUKI VERONA ON JAN. 30, 2007. FROM THE SECOND DAY I OWN IT, IT HAS MADE NOISE LIKE IT WAS A DIESEL ENGINE. I WAS TOLD THAT THE TICKING SOUND COMING FROM THE TOP END OF THE MOTOR WAS NORMAL, THAT IT WAS THE SELF ADJUSTING CAM GEARS. I COULD HEAR A ROD KNOCKING IN THE LOWER END OF THE MOTOR BUT NO ONE AT THE SERVICE DEPARTMENT COULD HEAR IT AND THEIR TRAINED TO HEAR THESE TYPE OF THINGS. SUZUKI SUPPOSEDLY REBUILT THE TOP END OF THE MOTOR BUT THE TICKING CONTINUED. THEY THEN WERE SUPPOSEDLY TO HAVE REPLACED THE SHORT BLOCK ( THE LOWER END OF THE MOTOR) BUT THE ROD CONTINUES TO KNOCK TO THIS DAY. THE CAR HAS DIED AT SPEEDS BETWEEN 35 MPH UP TO 70 MPH. IT DIED ONE DAY AS I WAS MAKING A LEFT HAND TURN AND I WAS BARELY ABLE TO AVOID BEING BROAD SIDED BY AN ON-COMING VEHICLE WHERE MY MOTHER COULD HAVE BEEN INJURED OR KILLED. THE CAR ALSO SURGES FORWARD SOMETIMES WHEN TRYING TO STOP OR SITTING STILL. IT DIES SOMETIMES AT TAKE OFF CAUSING ME TO NEARLY BE REAR ENDED QUIT A FEW TIMES. I SUED SUZUKI FOR BREECH OF WARRANTY AND EVEN THOUGH I DID NOT GET AWARDED WHAT THEY SHOULD HAVE HAD TO PAY, THEY DID PAY, ADMITTING GUILT. SUZUKI LIES ABOUT WORK PERFORMED, THEY AVOID DOING WORK THAT IS NECESSARY. AND THEN THEY DENY ALL PREVIOUS LIES THAT THEY HAVE TOLD. AND THEY CLAIM TO HAVE ONE OF THE BEST WARRANTIES IN AMERICA. *TR

    Source: NHTSA WEB SITE
  • 2004 SUZUKI SV650S
    - MURFREESBORO, TN

    I HAVE A 2004 SV650S I HAVE FOUND THAT WHEN RIDING IN THE RAIN THERE BECOMES WATER BECOMES TAPED IN THE FRONT CYLINDERS SPARK PLUG BOOT AREA AND CAUSES THE ENGINE TO RUN ON ONE CYLINDER. I SEE THE SAFETY PROBLEM BECAUSE IT CAN SURGE A LOT OF POWER WHEN THE CYLINDER IS INTERMITTENTLY FIRING. IF THE FENDER WAS EXTENDED OR A BETTER SEALING SPARK PLUG WAS INSTALLED IT WOULD BE MOST LIKELY REMEDIED. SINCE DOING SOME RESEARCH I FIND THIS IS A PROBLEM MANY OTHER SV650 MAY HAVE AS WELL. *TR

    Source: NHTSA WEB SITE