SUZUKI Complaints

TL*THE CONTACT OWNS A 2007 SUZUKI GSX-R750. WHILE DRIVING BETWEEN 80-100 MPH AND ATTEMPTING TO MAKE A TURN, THE CONTACT APPLIED THE BRAKES AND THE MOTORCYCLE WHIPPED HIM OVER THE HANDLE BARS. THE FRAME SEPARATED AND THE BODY OF THE MOTORCYCLE SPLIT IN HALF. HE LANDED APPROXIMATELY 100 FEET FROM THE MOTORCYCLE AND SUSTAINED A FEW BROKEN FINGERS ON HIS LEFT HAND AND MAJOR BRUISES. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL AND RELEASED SHORTLY AFTER. HE TOOK THE VEHICLE TO THE DEALER AND THEY KEPT IT FOR A WEEK. AT THE END OF THE WEEK, THE DEALER INFORMED THE CONTACT THAT THEY WOULD SEND OUT A QUESTIONNAIRE REGARDING THE INCIDENT. THE CONTACT HAS NOT RECEIVED ANYTHING NOR HAS HE HEARD FROM THEM SINCE. THE DEALER STILL HAS POSSESSION OF THE MOTORCYCLE, BUT NO REPAIRS HAVE BEEN PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE 14,900.

TL*THE CONTACT OWNS A 2002 SUZUKI VITARA. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR THE SUSPENSION AND TOOK THE VEHICLE TO THE DEALER FOR REPAIR. THE TECHNICIAN STATED THAT THE RECALL REMEDY COULD NOT BE PERFORMED UNLESS ANOTHER COMPONENT WAS REPLACED. THE REPAIR COST WAS ESTIMATED AT $900. THE RECALL DEFECT HAS NOT BEEN REPAIRED DUE TO THE ADDITIONAL REPAIR THAT WAS REQUIRED. THE VEHICLE IS CURRENTLY NOT BEING DRIVEN. THE VIN WAS NOT ACCEPTED BY THE SYSTEM. THE NHTSA CAMPAIGN ID NUMBER AND MILEAGES WERE UNKNOWN.

I WAS ABOUT TO MAKE A LEFT HAND TURN, MY LIGHT WAS GREEN, I PROCEEDED INTO THE INTERSECTION, THEN A CAR RAN THEIR RED LIGHT, STRIKING MY LEFT FENDER/FRONT, BUCKLED UP MY CAR, BUMPERS LOCKED, HAD TO BE PULLED APART! IN THIS MVA, NONE OF THE FRONTAL/AIRBAGS DEPLOYED! THERE WERE 'FOUR' PEOPLE IN MY CAR, INCLUDING ME. ALL INJURED, ALL WENT TO THE HOSPITAL. AND ALL SEEKING MEDICAL ATTENTION. I WAS SHOCKED!! AS WELL AS THE PERSON IN THE OTHER FRONT SEAT. I HIT THE STEERING WHEEL, WITH MY HEAD...POLICE ON THE SCENE, SAID TO SUE FOR AIR BAGS NOT DEPLOYING! *TR

MOTORCYCLE COMPLETELY QUIT RUNNING. FOUND A RECALL NOTICE ON THIS WEBSITE, #05V566000 SUZUKI AND LOCAL DEALER MAINTAINS THAT NO RECALLS OR SAFETY NOTICES ARE ACTIVE. THIS NOTICE COMPLETELY DESCRIBES MY ISSUE. *TR

I BOUGHT A 2005 SUZUKI FORENZA IN THE WINTER OF 2006. THE CAR WAS SOLD TO ME WITH NO REAR DEFROSTER SYSTEM SO THAT WINTER I HAD TO GO THROUGH THE SNOW WITH A COMPLETELY BLIND REAR VIEW AND WAS INCONVENIENCED INTO RETURNING IT FOR REPAIR. THE BEGINNING OF 2008 IS WHEN THE CHECK ENGINE LIGHT CAME ON A WEEK BEFORE MY STATE INSPECTION AND I HAD TO GET AN OXYGEN SENSOR REPLACED. TWO WEEKS LATER, THE TREAD CAME OFF MY FRONT TIRES (2 YEARS OLD MIND YOU) AND I HAD TO REPLACE THOSE. IN MAY OF 2008, THE BATTERY IN THE CAR DIED AND THAT HAD TO BE REPLACED. IN AUGUST OF 2008, THE HEADLIGHTS IN THE SUZUKI DIED AND HAD TO BE REPLACED. I HAVE ALL THE RECEIPTS AND DOCUMENTS TO BACK THIS UP AS WELL. ON APRIL 30, 2009, MY CAR STARTED TO BUCK BACK AND FORTH WILDLY THREATENING TO STALL. TWO WEEKS LATER ON MAY 13, THEY TELL ME THAT THE CAR IS COVERED UNDER THE POWER WARRANTY AND THEY WILL REPLACE THE HEAD GASKET. ON FRIDAY MAY 15, THEY SAY ITS NOT JUST THE HEAD GASKET BUT AN EMISSION HOSE NEEDS TO BE REPLACED. THEY DO NOT HAVE THE PART IN STOCK AND HAVE ORDERED IT FOR MONDAY, MAY 18 IN WHICH THE CAR SHOULD BE READY. I RETURN MY RENTAL CAR READY TO PICK UP MY CAR WHEN I GET A CALL THAT MONDAY MORNING STATING THAT WHEN THE CAR'S ENGINE WAS PUT BACK TOGETHER, THE CHECK ENGINE LIGHT STILL CAME ON AND THEY DISASSEMBLED THE ENGINE AGAIN AND DISCOVERED A HOLE IN THE CYLINDER HEAD WHICH HAD COMPROMISED THE COOLANT SYSTEM. NOW, THIS IS NOT UNDER WARRANTY AND I WOULD HAVE TO PROVIDE PROOF THAT I HAD CHANGED THE COOLANT IN THE SYSTEM. OF COURSE, I CAN NOT LOCATE THAT RECEIPT, BUT ITS AMAZING TO ME THAT ITS TAKEN NEARLY A MONTH TO COME UP WITH THIS DIAGNOSIS AND NOW I'M BEING ASKED TO PAY FOR THIS LEMON WITH ONLY 3 YEARS ON IT AND 35,000 MILES. I TOOK A 4 YEAR FINANCE LOAN DEAL ON THIS AND I STILL HAVE TO PAY $5000 ON A CAR THAT HAS NEEDED WORK ON MULTIPLE LOCATION. WHATEVER HAPPENED TO STANDING BY YOUR WORK? THOMAS SUZUKI OF PORT JEFFERSON NY IS A DISGRACE. *TR

AIRBAG MALFUNCTION. LIGHT DOES NOT ALWAYS INITIATE WHEN THERE IS A PASSENGER IN THE CAR. MY CONCERN IS THAT IF THERE IS AN ACCIDENT THAT THE AIRBAG WILL NOT OPERATE PROPERLY OR AT ALL. *TR

MY 2006 SUZUKI GRAND VITARA HAS A BROKEN POWER STEERING TENSIONER PULLEY. THE REASON IS THAT THE MANY 2006 MODELS OF THE GRAND VITARA USED A METAL PULLEY WRAPPED WITH A PIECE OF PLASTIC AROUND IT. THE PLASTIC HAS CRACKED, AND ACCORDING TO SUZUKI, IT IS NOT FREE TO REPLACE IT. SINCE 2007, SUZUKI HAS STARTED USING A ALL-SOLID METAL TENSIONER PULLEY AFTER REALIZING THAT PLASTIC TENDS TO BREAK MORE OFTEN. ACCORDING TO SUZUKI, A BROKEN TENSIONER PULLEY WILL LEAD TO IMMEDIATE AND SUDDEN LOSS OF POWER STEERING. THIS COULD CAUSE MAJOR ACCIDENTS WHEN POWER STEERING STOPS WORKING WITHOUT PRIOR NOTICE. HAVING REALIZED THIS DESIGN FLAW, SUZUKI IS STILL NOT WILLING TO REPLACE THE PLASTIC-COVERED TENSIONER PULLEY FOR FREE, ASKING ME FOR $200 FOR THE REPLACEMENT. THIS ISSUE SEEMS TO BE A SAFETY CONCERN WHERE I AM NOT AT FAULT. I SPECIFICALLY ASKED THE TECHNICIAN IF THERE WAS ANYTHING I COULD'VE DONE TO PREVENT IT, AND HE SAID NO. THIS PROBLEM COULD HAVE DIRE CONSEQUENCES IF LEFT IN IT'S CURRENT STATE. I FEEL LIKE THIS TYPE OF DESIGN FLAW SHOULD BE THE RESPONSIBILITY OF SUZUKI TO CORRECT, AND NOT THE CONSUMER. *TR

TL*THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE BEGAN WOBBLING EXCESSIVELY. THE VEHICLE WOULD GRADUALLY CHANGE DIRECTION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND THE REAR STRUTS WERE DETERMINED TO BE THE CAUSE OF THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE REPAIR COST WAS ESTIMATED AT $580. IN ADDITION, THE TRANSMISSION FAILED TO SHIFT GEARS AND THE GEAR SENSOR WAS REPLACED. THE INTERIOR DOOR HANDLES ON THE FRONT AND REAR PASSENGER SIDE WERE ALSO REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 56,569.

MY 2003 SUZUKI XL-7 STARTED MAKING NOISES AND SUDDENLY THE ENGINE DIED WHILE I WAS DRIVING ON A MAJOR ROAD AT AN INTERSECTION DURING HEAVY TRAFFIC. MY CAR WOULD NOT CRANK BACK UP AND I HAD TO HAVE A POLICE OFFICER HELP ME PUSH MY CAR THROUGH THE INTERSECTION AND CALL A TOW TRUCK. THE TOW TRUCK TOOK MY CAR TO THE LOCAL SUZUKI DEALERSHIP AND SERVICE DEPT. THE HEAD MECHANIC INFORMED ME AFTER INSPECTING THE VEHICLE THAT MY INTERNAL FUEL PUMP BURNT ALL MY WIRING HARNESSES UP IN THE ENTIRE CAR. I WAS LOW ON FUEL THAT DAY AND IT WAS A MIRACLE THAT THE FUEL TANK DID NOT BLOW UP AND OR THE VEHICLE DIDN'T CATCH FIRE. THE MECHANIC HAS RECORDED WHAT HE FOUND AND WE HAVE ALL THE BURNT AND DEFECTIVE ORIGINAL PARTS. I HAVE PAID A LOT AND AM STILL WAITING FOR OVER TWO MONTHS WITHOUT A CAR FOR THE PARTS TO GET IT FIXED. A RECALL NEEDS TO BE MADE AND AN INVESTIGATION ON THE FUEL PUMP THAT WAS INSTALLED IN MY CAR BY THE MANUFACTURER SUZUKI. *TR

TL*THE CONTACT OWNS A 2007 SUZUKI GSX-R600. WHEN THE VEHICLE CAME TO A COMPLETE STOP, THE CONTACT SMELLED AN ODOR AS IF THE ELECTRICAL WIRES WERE ON FIRE. SHORTLY AFTER, THE VEHICLE STALLED. HE NOTICED THAT THE MAIN FUSE HAD BURNED AND WAS LATER REPLACED. THE FAILURE RECURRED INTERMITTENTLY. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE CHARGING SYSTEM RECTIFIER. THE MANUFACTURER DID NOT ASSIST. THE FAILURE MILEAGE WAS 95,000 AND CURRENT MILEAGE WAS 95,971.