SUZUKI Complaints

2006 SUZUKI FORENZA HAS A PROBLEM WITH THE TRANSMISSION AND ENGINE LIGHT. CONSUMER WANTS REIMBURSEMENT FROM SUZUKI. *NJ THE CONSUMER STATED HE HAD HIS TRANSMISSION FLUID CHANGED AND WHEN HE STARTED THE VEHICLE THE CHECK ENGINE LIGHT ILLUMINATED AND THE GEAR WOULD NOT GO INTO DRIVE, IT WOULD ONLY GO INTO NEUTRAL. THE MECHANIC THEN MADE SOME ADJUSTMENTS. HOWEVER, 2 DAYS LATER WHILE DRIVING, THE GEAR SLIPPED FROM DRIVE TO NEUTRAL AND THE SPEED DROPPED FROM 60 MPH TO 20 MPH. THE SERVICE CENTER STATED THE TRANSMISSION RANGE SELECT SWITCH SHORTED OUT. *JB

PURCHASED THE CAR ON 2/12/2009. UPON USE, I FOUND THE VEHICLE'S PASSENGER AIRBAG SENSOR TO BE DEFECTIVE. ONLY PASSENGERS OF 140+ POUNDS OR SO CONSISTENTLY TRIGGER THE SENSOR, WHICH ACTIVATES THE AIRBAG. FOR PASSENGERS WHO WEIGH LESS THAN 140 LBS, THE AIRBAG SENSOR IS NOT TRIGGERED, THUS THE PASSENGER AIRBAG DOES NOT ACTIVATE. I HAD THREE SEPARATE PEOPLE FROM 100LB TO 120LB SIT IN THE CAR AND THE AIRBAG DID NOT ACTIVATE FOR ANY OF THE THREE PASSENGERS. THE OWNER'S MANUAL STATES THAT THE SENSOR SHOULD BE TRIGGERED BY A PASSENGER WEIGHING 54 LB OR MORE. I HAVE GONE TO THE SUZUKI DEALERSHIP 2 TIMES, MADE MULTIPLE CALLS TO SUZUKI NATIONAL, AND APPLIED FOR MEDIATION THROUGH A SUZUKI SPONSORED PROGRAM (WHICH WENT NOWHERE). SUZUKI DID NOT PROPERLY INSPECT THE VEHICLE (180LB MECHANIC SAID SINCE IT WORKS FOR HIM, ITS NOT DEFECTIVE), THEY NO IGNORE MY PHONE CALLS AND SAID IT IS NOT BROKEN AND THEY WILL NOT REPAIR OR REPLACE THE SENSOR. MY CAR IS A SIGNIFICANT SAFETY RISK TO PASSENGERS. I HAVE ALSO FOUND MULTIPLE PEOPLE ONLINE, WITH THE SAME CAR AND PROBLEM, WHO ALSO ARE RECEIVING RUDE SERVICE FROM SUZUKI AND HAVE NOT HAD THEIR PROBLEM REPAIRED EITHER. SUZUKI NEEDS TO REPAIR THIS DEFECTIVE COMPONENT OR ISSUE A RECALL. MY CAR IS UNUSABLE, AND MY NEXT STEP IS TO GO TO COURT TO ATTEMPT TO RECOVER THE MONEY I SPENT ON THIS VEHICLE. *TR

THE REASON IS THAT I BOUGHT ONE USED GOOD YEAR TIRE BUT I JUST RUN ON HIGH WAY FOR FEW MILES ONLY IT WAS SERIOUSLY FLAT ON LAST SATURDAY (MAY 9, 2009). I DID NOT KNOW WHY AN INFERIOR TIRE WOULD BE SOLD IN THE STORE, WHEN I PURCHASED IT SEEMS VERY GOOD LIKE A NEW GOOD YEAR TIRE, AND I WAS NOTICED I NEED TO PAY FOR REPLACE IT. I NOTICED THE INSIDE OF THE TIRE SOMETHING WAS MELTED---A FLIMSY PIECE OF MATERIAL. COULD YOUR OFFICE INVESTIGATE THOSE PROBLEMS, BECAUSE IF THOSE TIRES WERE EQUIPPED TO THE FRONT OF THE CARS WOULD CAUSE SERIOUS PROBLEMS ON THE HIGH WAY?. COULD YOU INVESTIGATE WHY THEY HAVE/SELL THOSE INFERIOR TIRES? THE USED TIRE STORE INFORMATION: AFFORDABLE TIRE & WHEELS; 12099 BALLAIRE BLVD, HOUSTON, TX 77072. *TR WENLUO ZHANG

TL*THE CONTACT OWNS A 2002 SUZUKI XL-7. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A KNOCKING SOUND. THE AIR CONDITIONING SHUT OFF AND SHE EXITED OFF THE INTERSTATE. IN ADDITION, THE POWER STEERING WOULD NOT ALLOW HER TO TURN PROPERLY. SHE TURNED OFF THE VEHICLE AND ATTEMPTED TO RESTART IT, BUT THE FAILURES CONTINUED. THE CONTACT MANAGED TO DRIVE TO A SERVICE STATION AND THE MECHANIC STATED THAT THE ISSUE MAY HAVE BEEN THE POWER STEERING. SHE PURCHASED FLUID, BUT ANOTHER MECHANIC STATED THAT THE BELT FAILED. THE CONTACT WENT TO AN AUTO PARTS STORE AND A MECHANIC REPLACED THE BELT. SHE THEN TOOK THE VEHICLE TO A DEALER WHO STATED THAT THE AIR CONDITIONING COMPRESSOR NEEDED TO BE REPLACED AND WOULD COST APPROXIMATELY $2,500. SHE WENT TO AN AUTO SERVICE SHOP AND THE MECHANIC DISABLED THE AIR CONDITIONING MECHANISM BECAUSE IT COULD POTENTIALLY BE A SAFETY HAZARD, IF ACTIVATED. THE COMPRESSOR HAS NOT YET BEEN REPLACED. A REPORT WAS FILED WITH THE MANUFACTURER AND THEY STATED THAT THEY COULD NOT ASSIST. THE CURRENT MILEAGE WAS APPROXIMATELY 62,000 AND FAILURE MILEAGE WAS APPROXIMATELY 59,000.

SINCE TAKING POSSESSION OF MY VEHICLE (FEB. '08)..THE DASH COVERS FOR THE RADIO, CLOCK & SHIFT HAVE ALWAYS BECOME EXTREMELY HOT TO TOUCH, INCLUDING THE METAL PART OF THE IGNITION KEY. WHENEVER THE CAR IS DRIVEN..OTHER PARTS OF THE DASH GET WARM..THESE LISTED PARTS GET HOTTER, THIS CONDITION IS FRIGHTENING!..SOMETIMES THERE IS AN ASSOCIATED ELECTRICAL TYPE ODOR! THE CD PLAYER CANNOT BE USED, THE CD'S GET TOO HOT TO HANDLE. THE DEALER HAS EXPERIENCED THIS PROBLEM & THE MANUFACTURER HAS ALSO..THEY BOTH REFUSE TO CORRECT IT. *TR

MY MOTORCYCLE REGULARLY WILL NOT MOVE FROM A STOPPED POSITION (IN TRAFFIC, E.G. LEFTHAND TURN AT AN INTERSECTION) WHEN I RELEASE THE CLUTCH TO ENGAGE FIRST GEAR. THIS PROBLEM STARTED WHEN IT WAS 2 WEEKS OLD IN 2006. THE PROBLEM CONTINUES, IT HAPPENS AT LEAST ONCE A DAY, I RIDE ONLY TO WORK 22 MILES FROM HOME. PLEASE HELP, SOMEBODY WILL GET RUN OVER WHO IS NOT FAMILIAR WITH THEIR BIKE YET, AS YOU CANNOT GET OUT OF THE WAY OF ONCOMING CARS WITHIN A REASONABLE AMOUNT OF TIME WHEN IT OCCURS. FYI - I FILED A COMPLAINT IN 2006 OR 2007, AT THE TIME I DID NOT INCLUDE THE VIN. I FEEL VERY STRONGLY ABOUT THIS SAFETY ISSUE. *TR

TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 45 MPH, ANOTHER DRIVER MADE A U-TURN AND CRASHED INTO THE FRONT PASSENGER SIDE DOOR OF THE CONTACT'S VEHICLE. HER VEHICLE TURNED OVER SEVERAL TIMES AND THE SIDE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS PREVIOUSLY TAKEN TO THE DEALER BECAUSE THE FRONTAL AIR BAG LIGHTS WERE MALFUNCTIONING. THE DEALER STATED THAT THERE WAS NO AIR BAG FAILURE AT THAT TIME. THE INSURANCE COMPANY DECLARED THAT THE VEHICLE WAS DESTROYED. GEORGIA STATE CARROLL COUNTY POLICE REPORT NUMBER 04-1122-09 WAS FILED. THE PASSENGER SUSTAINED A BROKEN NECK AND THE DRIVER SUSTAINED FRACTURES TO THE LOWER BACK. THE MANUFACTURER WILL BE NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 160,000.

STARTED MY CAR AND THERE WAS A LOUD ODD NOISE COMING FROM UNDER THE HOOD, AFTER A LITTLE INVESTIGATION, I FOUND THAT THE POWER STEERING TENSIONER (WHICH ON EARLY 06 MODELS SUCH AS MINE WAS MADE FROM PLASTIC) HAD CRACKED CAUSING A LOUD NOISE AS WELL AS AN END TO MY POWER STEERING. THE CAR IS WITHOUT POWER STEERING. I CALLED THE LOCAL DEALERSHIP AND THEY ARE NOT GOING TO FIX IT AS IT DOESN'T FALL UNDER WARRANTY, HOWEVER, UPON FURTHER INVESTIGATION THIS SAME ISSUE HAS HAPPENED TO MULTIPLE EARLY MODEL 06 SUZUKI GRAND VITARA OWNERS. SUZUKI FIXED THE PROBLEM WITH LATER 06 MODELS AND ON NEWER MODELS BY CHANGING THE TENSION PULLEY FROM PLASTIC TO STEEL. *TR

TL*THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER SIDE FRONT DOOR HANDLES WERE FRACTURED, WHICH REDUCED HIS ABILITY TO OPEN THE DOORS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 37,000 AND CURRENT MILEAGE WAS 42,145.

MY CAR THE BRAKE SYSTEM AND CALIPER IS BROKEN BECAUSE THIS RIGHT TIRES TAKE FIRE. *TR