SUZUKI Complaints
View complaints related to SUZUKI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 SUZUKI FORENZA- OCALA, FL
TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. WHENEVER THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT MOVE; HOWEVER, THE ENGINE WOULD REV LOUDLY. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE THROTTLE ASSEMBLY WAS NOT ALLOWING ANY GAS TO ENTER THE ENGINE, WHICH CAUSED THE VEHICLE NOT TO RUN AT TIMES. THE DEALER STATED THAT THIS WAS A VERY COMMON ISSUE AND NO RECALLS WERE ISSUED. THE CONTACT BELIEVES THAT SHE SHOULD NOT BE RESPONSIBLE FOR THE REPAIR AND A RECALL SHOULD BE ISSUED. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 55,000. UPDATED 05/15/09 *BF THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED. UPDATED 05/18/09.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SUZUKI XL7- MUNFORD, AL
POSSIBLE BAD SOFTWARE ISSUE. FAULTY (GONE BAD) 'VOLTAGE REGULATOR CHIP" THAT CONTROLS VOLTAGE AND ALTERNATOR. WHEN IT MALFUNCTIONS IT CAUSES ENTIRE SYSTEM AND MOTOR TO SHUT DOWN. IF YOU ARE DRIVING IT LOCKS UP TRANSMISSION AND YOU CAN NOT CONTROL CAR. BEEN GOING ON FOR MONTHS. DEALERSHIP JUST JERKING ME AROUND FOR MONTHS. *TR
Source: NHTSA WEB SITE -
1989 SUZUKI SIDEKICK- MARIATTA, GA
TL*THE CONTACT OWNS A 1989 SUZUKI SIDEKICK. THE CONTACT NOTICED THAT THE CHECK ENGINE LIGHT WAS CONSTANTLY ILLUMINATED ON THE INSTRUMENT PANEL. ON TWO OCCASIONS, HE TOOK THE VEHICLE TO THE DEALER AND PAID $100 TO HAVE THE LIGHT TURNED OFF. THERE IS A SWITCH IN THE CIRCUIT THAT HE CANNOT LOCATE, BUT NEEDS TO REMOVE IT IN ORDER TO PREVENT THE CHECK ENGINE LIGHT FROM ILLUMINATING AGAIN. THE SUZUKI DEALER WILL NOT REMOVE THE SWITCH BECAUSE IT IS A FEDERALLY MANDATED MALFUNCTION, ACCORDING TO THE PAPERWORK THE CONTACT WAS PROVIDED. IF THE SWITCH IS NOT REMOVED, THE WARNING INDICATOR WILL ILLUMINATE AND PREVENT THE CONTACT FROM RECEIVING AN EMISSIONS STICKER. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 81,000. UPDATED 5/5/09 *CN THE DEALER RECOMMENDED REPLACING THE OXYGEN SENSOR. UPDATED 05/06/09.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SUZUKI FORENZA- ORLANDO, FL
FIRST WAS THE SEATS BELT THIS WAS FIX , AFTER THAT WAS THE TRANS RANGE SWITCH I HAVE TO PAY BECAUSE THEY REFUSE TO PAY FOR THAT AND NOW IS THE AIR BAG LIGHT IS ON AND I CALL THE MANUFACTURER AND THEY SEND ME TO THE SHOP BUT THE SHOP REFUSE TO CHECK THE CAR BECAUSE THE WARRANTY IS EXPIRE BUT THIS CAR IS FROM 2007. *TR
Source: NHTSA WEB SITE -
2006 SUZUKI XL-7- SALKUM, WA
TL*THE CONTACT OWNS A 2006 SUZUKI XL-7. THE CONTACT PASSED OUT WHILE DRIVING, BUT WOKE UP RIGHT BEFORE CRASHING INTO A TREE. THE VEHICLE WAS DESTROYED AND THE AIR BAGS FAILED TO DEPLOY. THE POLICE ARRIVED AND FILED A REPORT. THE CONTACT WAS THE ONLY OCCUPANT IN THE VEHICLE, BUT WAS NOT INJURED. HE WAS WEARING HIS SEAT BELT AT THE TIME OF THE CRASH. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 42,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2008 SUZUKI SX4- AVERILL PARK, NY
THE CAR DOESN'T START WHEN I TURN THE KEY, IF ITS TOO HOT OUT OR COLD OUT. IT TAKES 30 MINUTES OF TURNING THE KEY OVER BEFORE THE CAR WILL START. I HAVE BROUGHT IT INTO THE DEALERSHIP 4 OR 5 TIMES NOW, AND THEY PUT A DOWNWARD TAIL PIPE ON IT, BUT STILL HASN'T FIXED THE PROBLEM. *TR
Source: NHTSA WEB SITE -
2004 SUZUKI VL1500- NORWOOD, PA
TL*THE CONTACT OWNS A 2004 SUZUKI VL1500 INTRUDER MOTORCYCLE. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE FUEL SYSTEM AND TOOK THE VEHICLE TO THE DEALER; HOWEVER, THEY DID NOT HAVE THE PARTS TO REPAIR THE VEHICLE. THE MANUFACTURER SENT THE CONTACT A REPLACEMENT PART THAT WAS GOOD FOR 30 DAYS. THE DEALER STATED THAT THE REPLACEMENT PART WAS UNSAFE TO USE. SHE HAS NOT HAD THE VEHICLE REPAIRED ACCORDING TO THE RECALL AND THE MANUFACTURER DOES NOT KNOW WHEN THE PART WILL BE AVAILABLE. THE MILEAGES AND NHTSA CAMPAIGN ID NUMBER WERE UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SUZUKI GSX-R600- BLOOMINGDALE, NJ
THE PROBLEM HAS BEEN LABELED THE "HERKY JERKIES". WHILE RIDING AT ANY RPM WHEN THE REAR WHEEL SPEED MATCHES ENGINE SPEED THE THROTTLE SHUTS OFF ABRUPTLY WITH NO WARNING, THROWING YOU FORWARD OVERLOADING THE FRONT WHEEL. WHEN THE WHEEL SLOWS ENOUGH THAT THE ECU CALLS FOR FUEL IT DELIVERS A LARGE AMOUNT OF FUEL AND THE BIKE JERKS FORWARD UNLOADING THE FRONT WHEEL CAUSING AN UNRECOVERABLE FRONT WHEEL SLIDE (WHILE LEANED OVER IN A TURN). THERE IS A LARGE AMOUNT OF PEOPLE INCLUDING MYSELF WORKING ON THE PROBLEM, WE HAVE DISCOVERED WAYS TO MASK THE PROBLEM BUT NO RESOLUTION TO DATE. SUZUKI HAS RECEIVED MANY COMPLAINTS AND IS NOT DOING ANYTHING ABOUT IT. I HAVE CALLED IN NUMEROUS TIMES STARTING SOME TIME AROUND MARCH. I HAVE BEEN WORKING WITH PEOPLE ON GIXXER.COM IT'S A FORUM FOR GSX R OWNERS AND THERE ARE MANY THREADS CONCERNING THIS ISSUE. I / WE ARE HOPING THAT YOUR ORGANIZATION WILL BE ABLE TO SOLICIT A RESPONSE FROM SUZUKI, SEEING AS THOUGH THEY ARE IGNORING US. *TR
Source: NHTSA WEB SITE -
2006 SUZUKI FORENZA- HOUSTON, TX
FUNNY HOW AFTER THE SERVICE WARRANTY WENT OUT ON THE CAR SO DID THE TRANSMISSION..TOOK IT TO THE DEALERSHIP AND IT COST ME TO HAVE A SWITCH REPLACED ON THE TRANSMISSION REPAIRED AS SUZUKI STATED THAT IT WAS NOT UNDER THE WARRANTY....EXACTLY 6 WEEKS LATER THE POWER STEERING PUMP WENT OUT ON THE CAR I TOOK IT TO THE DEALERSHIP AND WAS ADVISED THAT THE SHAFT WALKED OUT OF THE PUMP...IMAGINE THAT...MY THINKING WAS DOES IT HAVE A MIND OF ITS OWN TO JUST WALK OUT. I STARTED DOING RESEARCH ON THE FORENZA AND TO MY SURPRISE I FOUND OUT THAT THE FORENZA IS NOT ACTUALLY A SUZUKI, IT IS DAEWOO WITH THE SUZUKI NAME...FUNNY HOW THAT WAS NEVER MENTIONED WHEN I PURCHASED THE VEHICLE, HAD I KNOWN BEFOREHAND THAT I WAS PURCHASING A DAEWOO I WOULD HAVE NEVER PURCHASED THE CAR. TO HAVE THE POWER STEERING PUMP REPLACED IT IS COSTING ME $1000. AS I DID FURTHER RESEARCH ON THE CAR IT SEEMS THAT THE CEO OF SUZUKI IS AWARE THAT THE GM DAEWOO WAS SUCH A HORRIBLE BUY HOWEVER THEY ARE NOT DOING ANYTHING TO COMPENSATE ANY CONSUMERS WHO PURCHASED THE FORENZA, THEY HAVE JUST DECIDED IN 2009 THEY WILL NO LONGER MAKE THE FORENZA. I CHECKED THE BLUE BOOK VALUE FOR THE CAR THAT I PURCHASED IN 2006 AND IT IS WORTH 2300, MEANWHILE I STILL OWE 11000 ON THE CAR. IN ADDITION THE POWERSTEERING PUMP IS ON BACK ORDER, THE DEALERSHIP WAS NOT ABLE TO OFFER ME A LOANER BECAUSE I AM OUTSIDE OF WARRANTY AND I HAVE NO MEANS OF GETTING BACK AND FORTH TO WORK. AS I LOOK THROUGH ALL OF THE COMPLAINTS FILED ON THIS WEBSITE I SEE THAT THERE ARE MANY PEOPLE WHO WAS/DID HAVE THE SAME PROBLEMS THAT I DID WITH THE TRANSMISSION, DOOR HANDLES (WHICH I ALSO REPLACED MYSELF) AND THE POWERTRAIN. I WILL BE FILING A CLASS ACTION LAWSUIT AGAINST SUZUKI FOR THEIR FAILURE TO ADVISE ME BEFOREHAND THAT I WAS PURCHASING A DAEWOO (ANOTHER PIECE OF '!@#$% CAR). *TR
Source: NHTSA WEB SITE -
2005 SUZUKI FORENZA- BURLINGTON, NC
FRONT STRUTS WEARING OUT, CAUSING TIRE WEAR AND POSSIBLE BLOW OUTS CAUSING ACCIDENTS. *TR
Source: NHTSA WEB SITE