SUZUKI Complaints
View complaints related to SUZUKI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 SUZUKI VZR1800- SEGUIN, TX
I OWN A SUZUKI M109R THE FIRST 1,000MILES EVERYTHING SEAM GOOD BUT ALL OF A SUDDEN, ABOUT 1 TO 2 TIMES A DAY I WOULD GET A CLUTCH CHATTER AND WOULD MAKE THE MOTORCYCLE COME TO A HALT AND STOP THE ENGINE AND THE BIKE WOULD COME TO A SCREECHING HOLT ON THE STREET.. HAVE TAKEN IT IN 3TIMES FOR THIS AND I WAS TOLD THAT THE MOTORCYCLE WAS OK AND CANT DUPLICATE THE PROBLEM.. NOW AFTER 10,000MILES AND THIS CLUTCH CHATTER IS WORST THAN EVER, NOW THE BIKE WILL DO A CHATTER AT EVER OTHER LIGHT NOW, STOPPING DEAD COLD IN THE MIDDLE OF INTERSECTION. AT THIS POINT AT ALL INTERSECTIONS I WAS HAVING TO RIDE ON THE SIDEWALK JUST SO I WILL NOT BE RUN OVER WHEN THE THE LIGHT TURNS GREEN.. NOW I TOOK THE BIKE IN BECAUSE OF SAFETY AND LOW AND BEHOLD THE MECHANIC CAME BACK WITH EYES BIG AND ROUND, THIS SCARED HIM BAD. THE MANUFACTURER (SUZUKI)SAID IT IS THE CLUTCH, SO DEALER TOOK IT APART AND SAID THAT THE CLUTCH IS NOT BURNED AND THE ACTUAL PADS WERE NOT ABUSED. ALL LOOKS GOOD IT LOOKS SO GOOD THAT THE DEALER IS PUTTING BACK THE OLD CLUTCH AND JUST SEE IF IT MIGHT WORK RIGHT WITH A DIFFERENT OIL THAN THE SUZUKI BRAND. BUT THE ONLY BAD THING ABOUT THE WHOLE THING IS THE CLUTCH IS NOT BURNED AND THE ACTUALLY CLUTCH PLATES LOOK THE SAME AS THE NEW ONES THAT ARE GOING TO BE INSTALLED THIS TUESDAY IF THE OLD ONE WITH DIFFERENT OIL IN THE CRANK CASE DON?T STOP THE CHATTER. BEFORE I LEFT FRIDAY I WAS TOLD THE SUZUKI WILL NOT WARRANTY THE CLUTCH EVEN THOUGH THE CLUTCH WAS NOT ABUSED AND/OR BURNED.. THIS CLUTCH SYSTEM IS VERY UNSAFE AND IS A ACCIDENT JUST READY TO HAPPEN. *TR
Source: NHTSA WEB SITE -
2005 SUZUKI FORENZA- CLARKSVILLE, TN
I NOTICED A SMALL CRACK IN MY FRONT WINDSHIELD ORIGINATING BENEATH THE COWLING. WITHIN 48 HOURS IT HAS SPREAD ABOUT 6 INCHES UP AND 3-4 FEET VERTICALLY. THERE WAS NO IMPACT FROM ROAD DEBRIS AND NO IMPACT SITE ONLY A CRACK THAT CONTINUES TO SPREAD EVEN WHEN THE CAR IS STATIONARY. *TR
Source: NHTSA WEB SITE -
2005 SUZUKI VL800- CLINTON, TN
I HAVE 2 2005 SUZUKI C50 BOULEVARDS MOTORCYCLES. I ADDED A LIGHT BAR MADE BY SUZUKI. IT ATTACHES ELECTRICALLY TO A PLUG PROVIDED BY SUZUKI INSIDE THE HEADLIGHT CAN. WHEN USED, IT OVERLOADS THE IGNITION SWITCH, CAUSING HEAT, MELTING PLASTIC INSIDE. THIS IS NOT A PROBLEM ON THE 2004'S (VL800 VULSIA) WHICH RUN OFF A CARBURETOR. THE 2005'S ARE FUEL INJECTED, AND REQUIRE A FUEL PUMP. I BELIEVE THE IGNITION SWITCH IS THE SAME ON BOTH. THOSE THAT HAVE THE LIGHT BAR ON THE 2004'S AND EARLIER DO NOT REPORT THIS PROBLEM. THOSE WITH 2005 AND UP, DO REPORT THIS PROBLEM. REFERENCE VOLUSIARIDERS.COM, AND SEARCH ON IGNITION SWITCH. IT DOES NOT APPEAR THAT THE 2005'S ARE DESIGNED TO HANDLE THE ADDITIONAL LOAD OF THE FUEL PUMP AND THE LIGHT BAR. THE SWITCH CAN FAIL WHILE IN OPERATION, AND LOSS OF POWER CAN CAUSE AN ACCIDENT. I CAN RESEARCH THE FAILURE DATE, BELOW IS A GUESS. THE REPAIR REQUIRES THE INSTALLATION OF A RELAY, USING THE HEADLIGHT WIRE TO TRIGGER THE RELAY. THE POWER IS FED FROM THE BATTERY, NOT THE PLUG IN THE HEADLIGHT CAN FURNISHED BY SUZUKI. *TR
Source: NHTSA WEB SITE -
2007 SUZUKI AN400- PORTLAND, OR
2007 SUZUKI BURGMAN 400, SQUEAK FROM CLUTCH! WHILE DRIVING STARTING OUT FROM 5 TO 7 MILES PER HOUR THE SQUEAK IS SOMETHING THAT IS ANNOYING THE SQUEAK COMES AND GOES, SOMETIMES LOUDER THAN OTHERS. IT HAS BEEN "GRABBY" SUDDENLY PULLING THE BIKE DOWN AND MAKING A LURCHING EFFECT WHICH IS UNSAFE CONSIDERING THE MOTORCYCLE GOES OVER 75MPH. I HAVE HAD ONE CLUTCH REPLACED WITH A NEW ONE, AND THE REPLACEMENT THEY PUT ON DOES THE SAME THING. SQUEAK! I KNOW THE 2008 BURGMAN 400 HAD A FIVE PLATE CLUTCH, THE BURGMAN 400 2007 ONLY HAS THREE CLUTCH PLATES... I THINK THEY CORRECTED A KNOWN SAFETY ISSUE WITH THE 2008'S BUT ARE NEGLECTING THE SAFETY ON PRIOR MODELS LIKE MINE. I WORRY THAT I WILL BE RIDING AND IT WILL CATCH AND GRAB THROWING ME FROM MY BIKE TO MY DEATH. *TR
Source: NHTSA WEB SITE -
2007 SUZUKI AN400K7- PORTLAND, OR
THIS IS RELATED TO THE 2007 SUZUKI BURGMAN 400 SCOOTER. SEVERAL TIMES MY SCOOTER HAS LOUDLY SQUEALED UPON START, AND OCCASIONALLY THE CLUTCH HAS 'GRABBED'. MANY USERS OF THIS MODEL ON WWW.BURGMANUSA.COM FORUMS REPORT THAT THE GRABBING BECOMES STRONGER AND IS POTENTIALLY DANGEROUS (COULD THROW THE RIDER FROM THE BIKE). THIS IS A 400CC SCOOTER CAPABLE OF HIGHWAY (70+MPH) SPEEDS, SO IT IS A SERIOUS SAFETY SITUATION. MANY OWNERS REPORT CLUTCH FAILURE, BUT SUZUKI (CORPORATE) DENIES ANY PROBLEMS (ALTHOUGH THERE ARE HUNDREDS OF COMPLAINTS ON THE FORUMS). A FEW DEALERS HAVE BEEN REPORTED TO ADMIT A PROBLEM AND OFFER REPLACEMENT PARTS. SUZUKI HAS REPLACED THE CLUTCH FOR THE 2008 MODEL, AND ALSO INTRODUCED DIFFERENT CLUTCH REPLACEMENT PART NUMBERS FOR THE 2007 MODEL, CLEARLY INDICATING A REDESIGN OF THE CLUTCH. SUZUKI IS CLEARLY AWARE THAT THERE IS A PROBLEM, BUT REFUSES TO ADMIT IT, OR TO ISSUE A RECALL FOR WHAT COULD BE A LIFE-THREATENING DESIGN FLAW. I HAVE NOT HAD A FIRE, DAMAGE, CRASH YET...BUT WORRY ABOUT IT EVERY TIME I RIDE. A RECALL IS ABSOLUTELY NECESSARY TO PREVENT RIDER INJURY OR DEATH. THIS FORM REQUIRES A DATE OF INCIDENT, BUT I HAVE NO SPECIFIC DATES, SO I AM ENTERING MARCH 1, 2008 IN ORDER TO PROCEED. I REITERATE THAT THE NOISE AND VIBRATION HAS HAPPENED SEVERAL TIMES. IT IS NOT REPRODUCIBLE AND IS INTERMITTENT AT THIS POINT IN TIME. *TR
Source: NHTSA WEB SITE -
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2006 SUZUKI FORENZA- LITHONIA, GA
2006 SUZUKI FORENZA WITH ENGINE LIGHT PROBLEMS. ORDERED AND REPLACED GAS CAP FROM MFR. ENGINE LIGHT HAS BEEN AN ISSUE SINCE AUGUST 2007, IT GOES ON AND OFF. THE DEALER HAS SERVICED THE O2 SENSOR, TRANSMISSION SENSOR, AND NOW SAYS THE CATALYTIC CONVERTER NEEDS REPLACEMENT. THE PROBLEM WASN'T FIXED THE 3 TO 4 TIMES PRIOR TO WARRANTY EXPIRATION, BUT TODAY IT IS NOT COVERED. THE VEHICLE HAS STALLED TWICE ON THE HIGHWAY. *TR
Source: NHTSA WEB SITE -
2006 SUZUKI FORENZA- LITHONIA, GA
2006 SUZUKI FORENZA...THE TRANSMISSION SELECTOR LEVER STICKS AND APPEARS TO BE IN PARK ALL THE TIME. IT ALSO CAN BE SHIFTED OUT OF GEAR AT ANY TIME. THIS HAS ALMOST CAUSED AN ACCIDENT BECAUSE I CANNOT DETERMINE SAFELY WHICH GEAR THE VEHICLE IS IN. *TR
Source: NHTSA WEB SITE -
2006 SUZUKI BOULEVARD M109R- MORIAH, NY
AFTER PAYING 12,000$ FOR A SUZ. M109R IT HAS A VIBE PROBLEM THAT EVERY 109 THAT HAS BEEN SOLD HAS SUZ. WILL NOT MAKE IT GOOD .THIS PROBLEM I BELIEVE COULD CAUSE INJURY. *TR
Source: NHTSA WEB SITE -
2004 SUZUKI FORENZA- SHELBY, NC
TL*THE CONTACT OWNS A 2004 SUZUKI FORENZA. THE LIGHT SWITCH ON THE FRONT DRIVER SIDE BEGAN SMOKING WHEN IT WAS TURNED ON. THE STEERING SUSTAINED BURNS. ON NOVEMBER 20, 2007, THE VEHICLE REMAINED AT THE DEALER FOR THREE WEEKS. SHE RETRIEVED THE VEHICLE ON DECEMBER 15, 2007 AND RETURNED TO THE DEALER THE FOLLOWING DAY. CURRENTLY, WHEN THE LIGHT SWITCH IS TURNED OFF, IT WOULD COME BACK ON. THE DEALER HAD THE VEHICLE UNTIL JANUARY 16, 2008. THE VEHICLE WENT BACK TO THE DEALER ON JANUARY 27, OR 28, 2007 BECAUSE THE SWITCH WAS NOT WORKING. NONE OF THE LIGHTS ON THE INSTRUMENT PANEL OR EXTERIOR LIGHTS WERE WORKING. SHE RECEIVED THE VEHICLE BACK ON FEBRUARY 10, 2008 AND WAS INFORMED THAT THE FAILURE WAS THE HARNESS IN THE SWITCH AND THE WIRES. THEY DID THE WIRING. THE VEHICLE IS CURRENTLY WITH THE DEALER AND HAS BEEN THERE SINCE FEBRUARY 10, 2008. THE DEALER STATED THAT THEY ARE STILL TRYING TO DIAGNOSE THE FAILURE. NHTSA CAMPAIGN ID NUMBER 07V452000 (EXTERIOR LIGHTING) WAS REFERENCED. THE CURRENT MILEAGE WAS 89,791 AND FAILURE MILEAGE WAS 81,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SUZUKI AERIO- FORT MILL, SC
I BOUGHT THIS CAR BACK IN FEB. 2006 WITH ONLY 1000 MILES ON IT. BY DECEMBER OF 2006, I BEGAN HEARING SQUEAKY NOISES AND THIS LOUD ANNOYING SOUND, WHEN I TOOK IT TO THE DEALERSHIP I WAS TOLD THAT IT NEEDED BRAKE PADS ALREADY, ONLY ADDING ANOTHER 1000 MILES WITHIN THOSE FEW MONTHS. THE BRAKES ARE SPECIAL ORDER AND COST ME 120.00. I HAD THEM PUT ON BECAUSE THE DEALERSHIP INFORMED ME EVEN WITH MY 10 YEAR 100,000 MILE WARRANTY, BRAKES ARE NOT COVERED UNDER IT! WELL IN JULY 2007, THE SAME NOISE AGAIN, I SAID NO WY IT COULDN'T BE THE BRAKES, SURE ENOUGH AGAIN THE BRAKES. IN LEAST THAN 1.5 YEARS I HAVE CHANGED THE BRAKES ON THIS CAR TWO TIMES, NOW MY CAR ACTS AS IF THE TRANSMISSION IS SLIPPING AND I WAS INFORMED BY TWO MECHANICS THAT I NEED TO HAVE A TRANSMISSION FLUSH BECAUSE OF HOW BLACK IT LOOKS AND THAT IS THE REASON MY CAR IS FEELING AS THOUGH IT IS SLIPPING! I CAN'T UNDERSTAND SUCH A NICE CAR WITH SUCH A GOOD WARRANTY YET SO MANY PROBLEMS! *TR
Source: NHTSA WEB SITE