SUZUKI Complaints

TL*THE CONTACT OWNS A 2006 SUZUKI XL-7. THE FRONT CONTROL ARM BOLTS ON THE SUSPENSION WERE VERY LOOSE. THE FAILURE OCCURS FREQUENTLY. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY 4 OR 5 TIMES AND EACH TIME THEY STATED THAT THE BOLTS WERE LOOSE. THE BOLTS HAVE ONLY BEEN RETIGHTENED INSTEAD OF REPLACED. THE BOLTS LOOSEN EVERY FIVE MONTHS. THE FAILURE MILEAGE WAS 4,875 AND CURRENT MILEAGE WAS 31,000. THE VEHICLE HAD BEEN IN THE SHOP ON SEVERAL OCCASIONS, FOR THE CONTROL ARM BOLTS BEING LOOSE. THE CONSUMER HAD AN ACCIDENT AS A RESULT OF THE FAILED CONTROL ARM BOLTS. UPDATED

THE DRIVERS SEAT HAS COLLAPSED TO THE FLOOR BOARD OF THE CAR. WHEN IT INITIALLY HAPPENED IT ALMOST CAUSED THE DRIVER TO PULL THE STEERING WHEEL WHICH WOULD'VE CAUSED AN ACCIDENT. FORTUNATELY THERE WASN'T ANOTHER CAR COMING THE OPPOSITE DIRECTION AT THE TIME. WE TOLD THE MANUFACTURER ABOUT THE PROBLEM THROUGH THE DEALER AND THEY REFUSED TO CORRECT THE PROBLEM. *TR

ALL THE SEAT IN THE BACKSEAT EXCEPT THE MIDDLE BELT HAVE STOPPED WORKING. THE MIDDLE SEATBELT IS STARTED TO SHOW SIGN OF MALFUNCTION. *TR

2005 SUZUKI VERONA, THIS VEHICLE HAD TOTAL FRONT END DAMAGE ALL THE WAY TO THE WINDSHIELD, THE AIR BAG DID NOT GO OFF, I WAS INJURED WITH NECK AND BACK PAIN. PHOTOS ARE AVAILABLE OF THIS. THIS DEFECTIVE AIR BAG COULD HAVE ALLOWED ME TO RECEIVE TREMENDOUS MORE INJURIES. *TR

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

I HAVE A BRAND NEW (SUZUKI M109) I TAKE CARE OF THIS BIKE LIKE A BABY ON TIME SERVICES, NO SPEEDING TRYING TO TAKE GOOD CARE OF IT BECAUSE ME AND MY LADY FELT IN LOVE WITH IT, AFTER 4 MONTHS OF USE AND SEVERAL TRIPS TO THE SHOP THE TRANSMISSION GOES, TAKE IT TO THE DEALER A WEEK LATER THEY TELL ME THAT THE 2ND GEAR FORK IS BENT AND THERE'S GOING TO BE A CHARGE OF $2,500 ON THE OWNER AND I SAID HOW CAN IT BE POSSIBLE WHEN IS A BRAND NEW BIKE THEY SAID THERE'S NO DEFECT ON THE PARTS THAT IT WAS THE OWNER MISHANDLING IT, I SAID NO WAY , NOT EVEN THE CORP IS GOING TO TAKE CARE OF THIS PROBLEM? SO I CALL SOME PEOPLE AND GOT TO FILL OUT A CONSUMER PROTECTION FORM AND WE GOT A HEARING COMING SOON. LAST TIME I TALK TO THE DEALER THEY SAID COME AND GET IT IN A BOX AND I SAID I DINT PAY $13,000 FOR A BIKE IN A BOX THE BIKE IS IN THE DEALER SINCE 10/2007 SO I HOPE THIS INFO COULD HELP ME AND OTHER PEOPLE THAT ARE HAVING THE SAME PROBLEMS WITH THE SAME BIKES....GO TO WWW.M109RIDERS.COM, AND CLICK ON SHOP TALK THANK YOU FOR ALL YOUR HELP. *TR

2007 SUZUKI FORENZA. VEHICLE BEGAN PULLING TO THE LEFT WHILE DRIVING ON THE FREEWAY. CONSUMER STATES THAT THE DEALER TOLD HER THAT THE TIRES NEEDED AIR. THEN THEY SAID THE CAR NEEDED AN ALIGNMENT WHEN PUTTING AIR IN THE TIRES DID NOT CORRECT THE PROBLEM. *KB THE CONSUMER WENT TO ANOTHER MECHANIC, HOWEVER THEY WERE UNABLE TO PERFORM THE ALIGNMENT AND SUGGESTED THAT SHE TAKE THE VEHICLE BACK TO DEALER TO HAVE THE SPECIFICATIONS CHECKED. *JB

TL*THE CONTACT OWNS A 2003 SUZUKI SV1000S. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE LOST POWER AND BEGAN TO DECELERATE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND HE DISCOVERED THAT THE GREEN POWER CONNECTOR FUSED TOGETHER, CAUSING AN ELECTRICAL SHORT. THE GREEN POWER CONNECTOR WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE HAS NOT BEEN TAKEN TO A DEALER FOR DIAGNOSIS. THE CURRENT MILEAGE WAS 9,500 AND FAILURE MILEAGE WAS 9,000.

2006 SUZUKI GRAND VITARA WITH SEVERAL PROBLEMS. CONSUMER STATES THAT THE PROBLEMS ARE: STEERING SHAFT, ENGINE MAKING A KNOCKING NOISE, ENGINE LIGHT ILLUMINATION, GASOLINE ODOR FROM ENGINE AND SEAT WARMER NOT WORKING. *KB THE ENGINE NOISE WAS DUE TO THE CAMSHAFT TIMING BELT WHICH NEEDED TO BE RE-TORQUED. THE PURGE VALVE WAS REPLACED DUE TO THE ENGINE LIGHT BEING ON. *JB

TL*THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE DRIVING 30 MPH AND ABOVE IN THE RAIN, THE VEHICLE COULD NOT BE CONTROLLED. THE CONTACT STATED THAT IT FEELS AS IF HE WAS DRIVING ON ICE. WHEN THE WEATHER IS WINDY, THE WIND PUSHES THE VEHICLE AROUND LIKE A KITE AND THE CONTACT LOSES CONTROL. HE HAS ALMOST SIDE SWIPED ANOTHER VEHICLE DUE TO THE WIND. THE DEALER COULD NOT DUPLICATE THE FAILURE THE FIRST TIME. WHEN THE VEHICLE WAS TAKEN TO THE DEALER A SECOND TIME, THEY REPLACED BOTH FRONT TIRES ON FEBRUARY 9, 2008. THE VEHICLE WAS DROPPED OF TO THE DEALER A THIRD TIME AND THE DEALER COULD NOT DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 2,169 AND FAILURE MILEAGE WAS 293. UPDATED 03/25/08. *LJ THE DEALER REPLACED THE FRONT TIRES AND PERFORMED A 4-WHEEL ALIGNMENT. THE VEHCICLE CONTINED TO PERFORM THE SAME. UPDATED