SUZUKI Complaints
View complaints related to SUZUKI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 SUZUKI XL7- HOPKINS, SC
DOES NOT WANT TO ACCELERATE OVER 25 MPG. IT JERKS AND HESITATES WHEN DRIVING. HAD IT PUT ON MACHINE, IT SAYS IT WAS THE FUEL CAP. REPLACED THE FUEL CAP, STILL HAVING PROBLEMS WITH IT. GOING TO TAKE IT TO A LOCAL DEALERSHIP FOR A DIAGNOSTIC. IT HAPPENS MOSTLY WHEN DRIVING, IT HAS APPROX 170K MILES.
Source: NHTSA WEB SITE -
2012 SUZUKI SX4- SOUTHFIELDS, NY
TL* THE CONTACT OWNS A 2012 SUZUKI SX4. THE CONTACT STATED THAT THE TACHOMETER AND SPEEDOMETER WERE STRUCTURALLY UNSOUND AND MOVED OUT OF POSITION. THE CONTACT WAS UNABLE TO DETERMINE THE CORRECT INFORMATION ON THE INSTRUMENT PANEL/CLUSTER. THE CONTACT WAS UNCERTAIN IF THERE WAS AN INTERNAL SHORT OR FRACTURE. THREE DEALERS WERE CONTACTED: ADVANTAGE SUZUKI (760 CENTRAL AVE, ALBANY, NY 12206, (518) 482-0500, (WHICH IS PERMANENTLY CLOSED AND NOW GOES BY DESTINATION KIA, (518) 478-8036)), LINCOLN OF WAYNE (1910 NJ-23, WAYNE, NJ 07470, (973) 696-9700), AND MILFORD SUZUKI (500 6TH ST, MILFORD, PA 18337, (570) 296-2636). ALL THREE DEALERS INDICATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED AND THAT THEY HAD NEVER HEARD OF THIS TYPE OF FAILURE. IN ADDITION, THE VEHICLE WAS TEST DRIVEN BY AN INDEPENDENT CERTIFIED MECHANIC (MIKES AUTO CARE, 6 WEST MAIN STREET EXTENSION, GOSHEN, NY 10924, (845) 294-8284). THE CONTACT WAS UNCERTAIN IF A FAILURE COULD OCCUR DURING INCLEMENT WEATHER AND WHILE DRIVING AT A HIGH RATE OF SPEED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,036.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SUZUKI FORENZA- SAN LUIS OBISPO, CA
VEHICLE HAS ODOR OF SMOKE OR UNKNOWN SMELL ADVISED SUZUKI WHO REFERRED ME TO SOMEONE WHO DOES NOT HANDLE REPAIRS. I ADVISED THEM I WORK FOR AN AUTO BODY WHO STATES VEHICLE IS UNSAFE TO DRIVE- PASSENGER AIR BAG LIGHT IS ALSO ON. RECALL NOTICE ADVISES OF SIGNIFICANT RISK OF FIRE. STEERING COLUMN LOOKS TO BE WARPED AND IGNITION SWITCH IS NOT WORKING.
Source: NHTSA WEB SITE -
2006 SUZUKI GRAND VITARA- EDGEWATER, FL
AIR BAG WONT GO OUT ON DRIVERS SIDE WHEN SEAT OCCUPIED PASSENGER SEAT BELT WONT GOOUT WHEN ENGAGE BEFORE IN MOTION WAS OFFAND ON NOW STAYS ON
Source: NHTSA WEB SITE -
2012 SUZUKI DL650- LOVELAND, OH
UPON PULLING AWAY FROM A STOPLIGHT AND SHIFTING INTO 2ND GEAR WITH A TOE LIFT ON THE GEAR SHIFT LEVER, THE SHIFTING LINKAGE BROKE AND FELL DOWN. THE LINKAGE ALLOWED THE SHIFTER ARM TO FALL DOWN AND INTERMITTENTLY CONTACT THE GROUND WHILE DRIVING. USING 20X MAGNIFICATION IT APPEARS TO HAVE FAILED IN BENDING FATIGUE.
Source: NHTSA WEB SITE -
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2007 SUZUKI FORENZA- EAST STROUDSBURG, PA
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT THE DOOR LOCKS MADE A CLICKING NOISE WHILE DRIVING AS IF THE LOCKS WERE GOING UP AND DOWN. THE CONTACT STATED THAT WHEN THE LOCKS WERE IN THE DOWN POSITION, THEY WOULD INDEPENDENTLY POP BACK UP BEFORE THE CONTACT COULD OPEN THE DOOR WITH THE KEY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SUZUKI FORENZA- MARYSVILLE, WA
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER NOTICED SMOKE INSIDE THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS PULLED OVER AND THE DRIVER CALLED FOR ASSISTANCE. THE CONTACT ARRIVED AT THE SCENE, OPENED THE HOOD, TURNED OFF THE RELAY SWITCH, AND ALLOWED THE VEHICLE TO COOL DOWN. THERE WAS NO FIRE REPORT FILED. THE VEHICLE WAS TAKEN TO THE DEALER (DWAYNE LANE SUZUKI, 10415 EVERGREEN WAY, EVERETT, WA, 425-267-9000) WHERE IT WAS DIAGNOSED THAT THE RELAY SWITCH (WHICH CONTROLLED THE FAN FOR THE HEATER AND THE AIR CONDITIONER) CAUGHT FIRE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. THE VIN WAS NOT PROVIDED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SUZUKI XL-7- MECHANICSBURG, PA
I HAD THE TIMING CHAIN REPLACED AT APPROXIMATELY 100,000 MILES UNDER WARRANTY. IT HAD TO BE REPLACED AT APPROXIMATELY 200,000 MILES. THE TIMING CHAIN FAILED AT APPROXIMATELY 210,000 MILES AND STOPPED RUNNING WHILE BEING DRIVEN. THE TIMING CHAIN SHOULD NOT NEED TO BE REPLACED SO OFTEN AND I HAVE HEARD OF SIMILAR COMPLAINTS ON VARIOUS WEB SITES AND FROM OTHER SOURCES.
Source: NHTSA WEB SITE -
2017 SUZUKI GSX-R1000- INDIANAPOLIS, IN
THE POSITION LIGHTS THAT ARE LED ILLUMINATED ON THE R MODEL OF THE GSXR ARE COVERED BY PLASTIC THAT BECOMES SUSCEPTIBLE TO CRACKING AND BREAKING WITH NORMAL DRIVING WHEN THE MOTORCYCLE IS LEFT IN THE SUN DUE TO COMMON ROAD DEBRIS. WAS DRIVING AT 40-45 MPH ON A CITY STREET AFTER THE MOTORCYCLE WAS SITTING IN 90+ DEGREE HEAT ALL DAY WHEN A PEBBLE HIT THE FRONT OF THE MOTORCYCLE AND PUNCTURED THE LED POSITION/RUNNING LIGHTS. IT HAS LEFT THE ENTIRE HEADLIGHT SYSTEM SUSCEPTIBLE TO A SHORT/MALFUNCTION THAT COULD RESULT IN A FIRE. THE COVERING OR SINGLE LED IS NOT REPLACEABLE BUT INSTEAD THE ENTIRE FRONT HEADLIGHT ASSEMBLY MUST BE REPLACED AT A COST OF OVER $1100. THE LED LIGHT IS ANGLED AND NOT PERPENDICULAR WITH THE ROAD TO AVOID DIRECT HIT/PUNCTURE BUT YET STILL CRACKED AND HAS AN OPEN HOLE. I HAVE OWNED MOTORCYCLES FOR OVER 5 YEARS AND HAVE NEVER HAD ANY HEADLIGHT CRACK, BREAK, OR CHIP REGARDLESS OF USE.
Source: NHTSA WEB SITE -
2008 SUZUKI FORENZA- JACKSONVILLE, FL
I WAS DRIVING HOME FROM WORK AND SMOKE STARTING TO COME INSIDE THE CAR FROM THE DRIVER SIDE VENTS. I PULLED OVER AND LET THE SMOKE AIR OUT AS I CALLED A TOW TRUCK. ON THE TOW TRUCK AT THE POOLER PARKWAY EXIT OFF OF I-16, THE CAR ALARM WAS GOING OFF, THE LIGHTS WERE FLASHING, AND THE CAR WAS COMPLETELY FILLED WITH SMOKE. THE TOW TRUCK DRIVER PULLED OVER, RAN TO THE CAR ON THE TOW TRUCK BED, OPENED THE DRIVER SIDE DOOR AND SAW FLAMES ENGULFING THE PANEL UNDER THE STEERING WHEEL. HE GRABBED THE FIRE EXTINGUISHER AND PUT OUT THE FIRE AND DISCONNECTED THE BATTERY. DURING THIS TIME, I WAS IN THE CAB OF THE TOW TRUCK. CAR WAS THEN CONSIDERED A LIABILITY, THEREFOR WAS NOT ALLOWED AT THE TOW TRUCK YARD OR MY APARTMENT COMPLEX. THE TOW TRUCK DRIVER TOWED THE CAR TO DAN VADEN CHEVROLET, WHERE I HAD BEEN CONTACTING THEM FOR TWO WEEKS REGARDING THE PART I GOT A NOTICE ON ABOUT THE RECALL.
Source: NHTSA WEB SITE