SUZUKI Complaints

POWER STEERING REPLACED, MANY TIRES REPLACED CONSTANTLY, TRANSMISSION REPLACED, TIMING BELT REPLACED, SEAT BELTS REPLACED, AIR BAGS ARE IN RECALL AND NEED TO BE REPLACED, HANDLES REPLACED, BAD PAINT CLIPPINGS ON OUTER HANDLES, CO2 SENSOR REPLACED, HEADLIGHT SWITCH RECALLED AND REPLACED, RANGE MOD SENSOR REPLACED TWICE, HEAD GASKET BROKEN.

BE CAUSE OF THE FACTORY LOCATION OF THE RECTIFIER BEHIND THE RADIATOR THE RECTIFIER WILL OVER HEAT AND BLOWUP CAUSING A SHORT IN THE ELECTRICAL OR CATCH ON FIRE RESEARCHING AND FINDING OUT THIS IS A COMMON ISSUE THE MANUFACTURE SHOULD REPLACE THE RECTIFIER AND STATOR TO PROVENT DEATH WHILE RIDING THE MOTORCYCLE IF YOUR IN GEAR WHILE THE RECTIFIER FAILS THE BIKE WILL STALL AND STOP CAUSE IT WAS IN GEAR ALSO RELOCATE THE RECTIFIER TO A BETTER LOCATION.

GOT A LETTER ABOUT A RECALL ON THE TRANS. SHIFTER SHAFT. IT SAID PARTS ARE NOW AVAILABLE SO I CALLED MY LOCAL SERVICE PROVIDER AT 828-485-0002 -THIS WAS 6 1/2 WEEKS AGO AND WAS TOLD THEY DIDN'T HAVE THE PARTS YET AND WOULD CALL ME WHEN THEY GOT THEM. THEY SAY THEY STILL DON'T HAVE THEM? ARE THEY STALLING OR JUST NOT WANT TO DO WARRANTY WORK BECAUSE IT PAYS LESS? THE LETTER SAID IT COULD CAUSE AN ACCIDENT. I HAVE HAD THE LETTER FOR 2 1/2 MONTHS BUT WAS IN FLORIDA FOR THE WINTER AND DROVE IT VERY LITTLE THERE- HAULED IT BACK IN A TRAILER- AND STILL AVOID DRIVING IT UNTILL WE GET IT FIXED. WHAT CAN I DO?

TL* THE CONTACT OWNS A 2013 SUZUKI V-STROM 650 ABS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V878000 (ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 SUZUKI RENO. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED STALLING AND AN ABNORMAL NOISE COULD BE HEARD COMING FROM THE ENGINE. IN ADDITION, THE VEHICLE HAD AN ABNORMAL ODOR. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

THE RECTIFIER/STATOR DOES NOT MAINTAIN A CHARGE ON THE BATTERY. THE BIKE HAS GONE DEAD WHILE RIDING IN TRAFFIC ON THE HIGHWAY. AFTER 20 MINUTES THE BIKE STARTED BY ROLLING DOWN HILL. WHILE STATIONARY, A NEW BATTERY WAS PUT IN BUT IT WOULD NOT START THE MOTORCYCLE AND PULLS THE COLD CRANKING AMPS DOWN TO 65 CC AMPS FROM 214 CC AMPS. THE MOTORCYCLE ON HAS 2744 MILES AND IS USED FOR CASUAL RIDING ONLY.

TL* THE CONTACT OWNS A 2008 SUZUKI XL7. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CAMSHAFT AND TIMING CHAIN NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND THE TIMING CHAIN BELT FRACTURED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BUT THEY COULD NOT PROVIDE A SOLUTION. THE CONTACT CALLED THE MANUFACTURER TO NOTIFY THEM OF THE FAILURE AND WAS WAITING FOR A RESPONSE TO DETERMINE THEIR SOLUTION TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY WAS FAULTY AND NEEDED TO BE REPLACED. THE THROTTLE BODY WAS REPLACED, BUT THE FAILURE CONTINUED. THE CONTACT INDICATED THAT THE THROTTLE BODY WAS REPLACED ON SEVERAL DIFFERENT OCCASIONS, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 36,000.

TL* THE CONTACT OWNED A 2010 SUZUKI KAZASHI. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT NOTICED A SMOKE ODOR FROM THE RADIO SPEAKERS NEAR THE BACK SEATS OF THE VEHICLE. THE CONTACT PULLED OVER AND STOPPED THE VEHICLE. THE RADIO SPEAKER IN THE BACKSEAT CAUGHT ON FIRE, WHICH SPREAD TO THE ENTIRE VEHICLE. THE VEHICLE WAS TOWED AND DEEMED TOTALED. A REPORT WAS FILED WITH THE FIRE DEPARTMENT. THE CONTACT DID NOT RECEIVE ANY INJURIES. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.