SUZUKI Complaints

THE MOTORCYCLE SLIPS OUT OF FOURTH GEAR AND INTO NEUTRAL AT HIGHWAY SPEEDS. THE PROBLEM IS WORSE WHEN THERE IS A PASSENGER OR IN HILLY OR MOUNTAIN TERRAIN. FOURTH GEAR IS ALMOST UNUSABLE IN THOSE CONDITIONS. THE SAFETY CONCERN IS TWO FOLD. IF ATTEMPTING TO PASS ON A HIGHWAY IN FOURTH GEAR IT WILL SLIP OUT AND LEAVE YOU WITH NO ACCELERATION WITH ONCOMING TRAFFIC APPROACHING. FOURTH GEAR IS PRACTIALLY USELESS ON HILLS WITH A PAGGENGER THEREFORE LOOSING THE ABILITY TO CLIMB STEEP GRADES SAFELY. THIS PROBLEM HAS OCCURED WITH THIS VEHICLE ON TOO MANY OCCASIONS TO COUNT. ONE SITUATION WAS UNDER THE "PASSING CIRCUMSTANCE" AND MANY IN THE STEEP GRADE SITUATIONS.

NOTHING BUT PROBLEMS AND A NIGHTMARE TO OWN.. DEALER NOT SYPATHETIC. NO SAFETY DEFECT MENTIONED. *AK

WHILE DRIVING HEADLIGHT HOUSING SLIPPED OFF MOTORCYCLE AND BROKE, WHICH LEFT LIGHT HANGING. PLEASE PROVIDE ANY FURTHER INFORMATION.

WHILE TRAVELING 30 MPH, CONSUMER REAR ENDED ANOTHER VEHICLE THAT HAD COME TO A STOP. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED. DRIVER WAS INJURED. *AK *JB

THIS IS THE SAME PROBLEM OTHER SUZUKI 2000 GSXR 750 OWNERS HAVE COMPLAINED ABOUT. WHEN I SPOKE TO A SUZUKI REPRESENTATIVE ABOUT THE PROBLEM, THEY DENIED THE PROBLEM SAYING THAT IT HAPPENS TO ALL MOTORCYCLES. THE FACT IS, SUZUKI CHANGED THE FAILING 2ND GEAR IN THEIR 2001 MODEL GSXR 750. THE 2ND GEAR ON THE 2000 MODEL IS A CAST ALUMINUM PART, WHILE THE 2001 AND ABOVE IS A MACHINED ALUMINUM PART. THIS MAKES IT STRONGER. THIS SHOULD BE RECALLED. ON MY BIKE, IT FELT AS IF I HIT A BUMP IN THE ROAD OR THAT I HIT THE REV LIMITER, EVEN THOUGH I WAS AT AROUND 8K RPMS. SUZUKI SHOULD BE MADE ACCOUNTABLE FOR THEIR DEFECT IN CRAFTSMANSHIP. I HAVE READ CASES WHERE THEY REFUSED TO FIX THE PROBLEM EVEN UNDER WARRANTY. THIS IS A POOR EXAMPLE OF CUSTOMER SERVICE. SUZUKI KNOWS THERE IS A PROBLEM, BUT REFUSES TO DO ANYTHING ABOUT IT. IF THERE WAS NOT A PROBLEM AND IT HAPPENS TO ALL MOTORCYLES, THEN WHY WOULD THEY REPLACE THE 2ND GEAR IN THE VERY NEXT MODEL YEAR? BASED ON WHAT HAPPENS WITH MY COMPLAINT TO SUZUKI, IT WILL BE THE LAST SUZUKI I EVER BUY OR RECOMMEND. *AK

VEHICLE STARTED TO CATCH ON FIRE WHILE CONSUMER WAS DRIVING, FIRE BEGAN ON THE LEFT SIDE OF VEHICLE. CONTACTED DEALER.*AK

NHTSA RECALL 01V146000/ MANUFACTURER'S RECALL X4. GOT RECALL NOTICE, AND TOOK VEHICLE TO DEALER TO BE REPAIRED. DEALER DIDN'T HAVE PARTS. CALLED DEALER ABOUT PARTS, AND DEALER NO LONGER DID RECALLS ON SUZUKI. DEALER DID NOT WARN CONSUMER THAT THEY WERE NOT HANDLING RECALL ANYMORE AFTER 3 MONTHS. HAD TO CONTACT ANOTHER DEALER.*AK

I BOUGHT THE MOTORCYCLE WITH 1,400 MILES ON THE ODOMETOR, SECOND AND SIXTH GEAR WENT OUT WITHIN 600 MILES. I ARGUED WITH SUZUKI FOR MORE THAN 3 WEEKS, THEY NEVER CLAIMED RESPONSEBILITY BUT REPLACED IT ANYWAY! I FOUND OUT LATER THAT THIS WAS NOT THE FIRST TRANSMISSION FAILURE FOR THIS MOTORCYCLE. THE PREVIOUS OWNER HAD THE TRANSMISSION REPLACED AFTER ONLY 800 MILES. THE DAY THAT I PICKED UP THE MOTORCYCLE FROM THE DEALERSHIP AFTER THE SECOND TRANSMITION IT DEVELOPED A BAD OIL LEAK CAUSING ME TO HIGH SIDE AT 60MPH, AND SHATERING MY SHOULDER, MAJOR CONCUSION AND BADLY BRUISED RIBS. I KNOW OF AS MANY AS TWELVE OTHER SIMILAR CASES INVOLVING THIS PARTICULAR MOTORCYCLE!! I SUGEST A TOTAL RECALL, AND BELEIVE IT TO BE IN SUZUKI'S BEST INTEREST. NOTE SUZUKI USA NEVER TOOK RESPONCEABILITY AND WAS VERY RUDE DECLINING TO COMPENSATE ME IN ANY WAY!! *AK

BRAKES WENT UP ONLY AFTER PUTTING 11032 MILES ON THE VEHICLE, BRAKES PADS ON THE VEHICLE WERE NOT THE PROPER PADS FOR THE VEHICLE.

MOTORCYCLE HESITATES/ SPUTTERS, AND SHAKES VERY BADLY, IT FEELS LIKE ITS GOING TO CUT OFF. CONSUMER FEELS MAY LOSE CONTROL OF MOTORCYCLE. TOOK TO DEALER, AND THEY FELT MOTORCYCLE WAS NOT BEING WARMED UP PROPERLY. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK