SUZUKI Complaints

VEHICLE HAD BEEN PURCHASED MORE THAN 30 DAYS AGO & IT ALREADY HAS STALLED A COUPLE OF TIMES. ALSO, GEAR SHIFT SHAKES REAL BADLY, AND ENGINE CHECK LIGHT COMES ON. DEALER CAN'T FIND ANYTHING WRONG. *AK

CONSUMER DIDN'T KNOW THAT THERE WAS A FLAW IN THE CASTING. THE MANUFACTURER WAS GOING TO REPLACE THE CRANKCASE WHEN AN OIL LEAK DEVELOPED FROM THIS PROBLEM. TO DO THE REPAIRS, THEY WOULD HAVE TO CRACK THE MOTOR OPEN, AND IT WOULD NEVER SEAL THE WAY IT DID FROM THE FACTORY. *AK

CONSUMER WAS TRAVELING 55MPH & THE BOLT TO THE BRAKE DRUM BROKE LOOSE. CONSUMER WENT TO STEP ON THE BRAKES & THE BRAKE CABLE SNAPPED. NO BRAKES & THE HUB ON THE BACK WHEEL SPUN AROUND WHICH WASN'T SUPPOSE TO HAPPEN. DEALER ORDERED THE PARTS, BUT WILL NOT PAY FOR REPAIRS. *AK

CONSUMER WAS DRIVING AT 5-10 MPH GOING AROUND A LEFT HAND CURVE WHEN STEERING SPINDLE FAILED ,COMPLETLY SNAPPED, CAUSING LOSS OF VEHICLE CONTROL, AND RESULTING IN AN ACCIDENT.CONSUMER CLAIMED IT WAS ALREADY 1/3 SNAPPED, DEFECTIVE FROM THE FACTORY.*AK

AT EVERY 2400 MILES REAR BRAKES WILL WEAR OUT, POSSIBLY DUE TO CALIPERS STICKING. *AK

I HAD JUST PULLED ONTO A MAJOR HIGHWAY, LUCKILY WAS ONLY GOING 40 MPH IN 4TH GEAR WHEN THE DRIVESHAFT CAME OFF THE MOTOR MOUNT, BUT STAYED ATTACHED TO THE REAR. MY TRUCK CAME UP OFF THE GROUND 3 FT. ACCORDING TO A WITNESS WHO WAS BEHIND ME AT THE TIME. I WAS ABLE TO PULL OFF THE HIGHWAY. PER THE SER VICE MANANGER AT DAVID MCDAVID, THE BOLTS WERE MISSING FROM THE MOTOR MOUNT. I AM NOT HARD ON THIS VEHICLE, AND IN MY OPINION, AND THAT OF THE SERVICE MGR. THIS IS A QUALITY ISSUE WITH SUZUKI. I DID CONTACT THE TX. REP. FOR SUZUKI, SHE WAS VERY RUDE! IT TOOK 17 DAYS FOR THE SERVICE DEPT. AT THE DEALERSHIP TO GET A NEW DRIVE SHAFT. THEY STATED THERE WAS NOT "ONE" IN ALL OF NORTH AMERICA OR CANADA." THEY HAD TO HAVE ONE BROUGHT IN BY BOAT. I DO NOT FEEL SAFE IN THIS VEHICLE ANY LONGER, AND WOULD NEVER BUY ANOTHER SUZUKI. ALSO, THE DEALERSHIP'S GENERAL MANAGER STATED THAT THEY WOULD MAKE ME A GOOD DEAL ON A GMC FULL SIZE TRUCK. I NEVER WANTED BACK IN THE SUZUKI AGAIN, THIS WAS A VERY TRAUMATIC EXPERIENCE FOR ME. I PICKED OUT A GMC TRUCK, MADE A DEAL WITH DAVID MCDAVID, DROVE IT HOME AND THEN THEY WELCHED ON THE DEAL AND ALL OF A SUDDEN WANTED A $3,000.00 DOWNPAYMENT! I AM TURNING THIS INTO THE BBB. MY WHOLE FAMILY HAS BEEN REPEAT CUSTOMERS OF THAT DEALERSHIP, AND NOW I AM BEING TREATED VERY POORILY. THEY JUST LOST ALOT OF BUSINESS. ANYTHING YOU CAN DO TO HELP ME WILL BE GREATLY APPRECIATED. THANK YOU.*AK

RECEIVED RECALL NOTICE 00V008000 IN MAIL & CONTACTED DEALERSHIP FOR AN APPOINTMENT. WAS INFORMED BY SERVICE MANAGER THAT NO PARTS WERE AVAILABLE FOR THE FRONT STRUTS. *AK

MOUNTING BOLTS BROKE PRIOR TO RECALL NOTICE (00V008) DUE TO INSUFFICIENT STRENGTH. NLM

VEHICLE EXPERIENCING PROBLEM WITH FRONT END VIBRATION COMMENCING AT 45 MPH OR UP. DEALER NOTIFIED, AND WAS UNABLE TO CORRECT THE PROBLEM. *AK

RECALL REPAIR COMPLETED (00V-008), HOWEVER THE MECHANIC FAILED TO REPAIR CORRECTLY, CONSUMER HAD TO RETURN FOR ADDITIONAL REPAIR. *MJS