SUZUKI Complaints

The airbag sensor in the passenger seat failed. There is a known Supplemental Restraint System issue/recall in 2007-2011 Suzuki SX4s, however there has not been a recall for the 2012 model despite this being an issue beyond the aforementioned years. Affected vehicles may develop an electrical circuit disconnection within the front passenger sensing system sensor mat that is built into the front passenger seat bottom cushion. The disconnection is due to repeated flexing of the sensor mat from use of the front passenger seat. If this condition occurs, the “AIR BAG” light in the instrument cluster and, the front passenger’s seat belt reminder light will come on. Also, the “PASS AIR BAG OFF” indicator light will remain off because the front passenger air bag will remain enabled. In a frontal impact of significant magnitude, the front air bag will deploy with full force - even with a child, or small adult, in the front seat. Air bag deployment with a child or small adult in the front passenger seat increases the risk of severe injury or death to that occupant. Replacement front seats are backordered, likely because of the recall in 2007-2011 vehicles, and despite placing an order for a new seat in May 2023, I have been waiting 9 months for a pallet to ship from Suzuki. Given the danger of traveling with a passenger given the vehicle's condition, and the fact that this was a known issue for the 5 prior years of this vehicle, this is an unacceptable amount of time to wait for a replacement part, and this should be investigated as a potential necessary recall for 2012 Suzuki SX4s.

Component: Front Brake Master Cylinder Body on 2023 Suzuki Hayabusa (GSX1300RRQ) is suffering from the same issue in the recall for "GSX1300RM2(Hayabusa) Front Brake Master Cylinder Body Replacement Recall Campaign." Issue recognized in January 2024 after observing in a TLOCS check that no brake fluid was present in the check window of both the master cylinder and clutch cylinder. Safety: Can lead the excessive brake lever play under certain condition, and in the worst case, the braking distance may increase, resulting in potential injury, accident, or death. Problem reproduced or confirmed by dealer: Presently attempting to remedy the issue under the manufacturers 12 month warranty. Warning lamps or messages: There were no warning indicators for low to no brake fluid in either the front brake master cylinder or the clutch cylinder.

I have received multiple recall notifications for problems with air bag on the passenger side, and a fuel tank that Suzuki says may crack. It would be great to have these things taken care of, but the repair providers that Suzuki has authorized are both 3 HOURS away! That means 6 hours total driving time, which is quite unreasonable. Does the NHTSA have any authority to either 1) get Suzuki to authorize a shop a reasonable distance from me, or, 2) have Suzuki reimburse me for recall repairs done at a local facility? I have called Suzuki myself, but they are extremely unhelpful. They made their money when they sold the car, and seem to be extremely unwilling to promote any lasting good will.

Vehicle lighting is downright not safe at night. It's somewhat bright but the beam shape is the real issue. While turning the beam dips 'below' where you are cornering, so cannot see ANYTHING through the turn. Extremely dangerous. Adjusting the headlight up slightly helps, but only after it's adjusted high enough to blind other drivers. I honestly cannot believe the headlight was allowed out of the factory like this.

The radio unit provides the view of the rear camera. When the radio fails there is no back up camera. Apparently there is a power defect in the radio system so it will not function and therefore no rear camera function.

ABS pump issue, very likely clogged valves, lead to rear brake pedal locked up in disengaged position while riding - no rear brakes. When I was riding at moderate speed, the ABS module engaged after the rear wheel slid a little on a patch of grass. Immediately afterwards I found the rear brake pedal became stiff, and one more test brake later the rear brake pedal became rock solid, and I cannot engage the rear brake anymore while riding. Upon further investigation with mechanics, what happened was the valves on the ABS module were clogged during the movement of fluid when ABS was engaged, therefore locking up the rear brake pedal. This seems to be a common problem for 2012 VStrom DL650A model by Suzuki: [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have this airbag light on problem stated below. It seems it should be a safety recall. Possible solution for Airbag light on Seat Sensor Ok, I'm going to ask a couple of questions and hope that [XXX] or someone with knowledge chimes in. I originally had this problem in my wife's car a couple of months ago, airbag light on, clock flashing after going over a bump with my 240lb ass in the passenger seat. We got home, turned the car off, restarted it and it went through the power-up self test I guess and the fault cleared itself. The other day it started up again, no bump but still had the fat guy in the seat. I noticed that I only saw this issue referring to 2004 model xl7s. I've looked and haven't seen 2003s, or 2005s. The TSB for this issue ONLY refers to 2004 models and says that this is the updated part number 86605-53JA1. If you look at this site that has them in stock: [XXX] It says that part fits 2004-2006. I found the published date for the TSB somewhere online as 12/2004 so they apparently knew the problem early, made an update/change and moved on. Probably changing the design sometime mid-year 04? I don't like the idea of spending $1400 for a part. So, I checked [XXX] and found a nice passenger seat from a 2005 locally for about $75 in a boneyard. Does anyone have any advice why swapping in a 2005 seat (or just the base if the color is wrong, whatever) is a bad idea? Does anyone know if there has to be any special dealer magic/ calibration/ etc done if I put this in myself? I haven't yet had the time to pull the seat out of the car, flip it over and check things out. But I'm not super hopeful that I can fix whatever this sensor is since nobody else has posted anything in the last 13 years. Thanks for your interest. VIN [XXX] For reference, Here's the text from the TSB And there is no recall information at Home | National Highway Traffic Safety Admin INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Suzuki GSX 1300RR motorcycle. The contact stated as he parked the vehicle and deployed the kick stand into the downward park (P) position, when he was dismounting the vehicle, and as he was swinging his right leg over the saddle, the kick stand independently returned into the up position. The up position is where the kick stand rests when the vehicle is being driven. The vehicle fell on its left side trapping the contacts left leg. The contact was pinned under the vehicle, with the help of a passerby the vehicle was set back on its wheels and off of his leg. The contact was shaken but unhurt. The contact stated that the kick stand failure where it independently returns into the up or position had occurred one other time. The contact took the vehicle to a dealer to have the damage to the left side of the vehicle repaired and asked about the kick stand failure and was advised by the dealer that it was not a failure and that the kick stand was functioning normally. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was approximately 4,000.

This issue pertains to Safety Recall Notice No. XC - All 2004-2006 Suzuki Verona Vehicles - DRL System. Please note, the vehicle manufacturer provided documentation service was performed and the DRL Module (part 38860-84Z21-RX0) was replaced at mileage 49470. My wife and I are the original owner and the mileage is 61,000-62,000 currently. Approximately 1 month ago we experienced a slight odor like something electrical was burning. Recently, we noticed 1) That the Daytime Running Lights glow at first and gradually reach full intensity. 2) When switching from low headlights to high beams, all headlights go completely out for about 6 seconds before coming on gradually. Because Suzuki automobiles are no longer sold in the United States, the nearest support dealer is located 150 miles away. A local auto repair shop diagnosed and determined the DRL Module part mentioned in the original recall needs to be replaced. We contacted the support dealer, who, in turn, contacted Suzuki USA about the issue. Suzuki USA indicates they complied with the original recall and refuse to comply a second time. The original recall service report indicated a $122.60 cost for the part. Currently, Suzuki has the part and wants $294 for it, and they consider the repair to be a billable service. We have not been able to locate any alternate part sources and must rely on Suzuki for this item. I am [XXX] old and if I have to drive 150 miles (one way) to make the repair, it will involve the additional cost of an overnight hotel. My local repair guy can do the repair, which I'm willing to pay for if Suzuki can supply the part at $0 or at least for only their product cost. Otherwise, I do not feel safe driving the car with the possibility of having a fire (per the recall notice). Even if no fire occurs, it certainly is not safe without dependable headlights. Won't you please help us? Thank you in advance for your assistance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Was driving on the highway and the car started stuttering then stopped while I was driving. Had to pull over to the side of the road to avoid getting hit. The mechanic told me the transmission failed even though the car fluid was changed at the manufacturer suggest integrals. There was no warning lamps.