SUZUKI Complaints

View complaints related to SUZUKI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2023 SUZUKI V-STROM 800
    - Anderson, SC

    Factory low beam headlights do not adequately light the road to ride safely. Lights are adjusted according to owners manual. The amount of light is dangerously weak if rider is forced to ride at night. This bike should not be ridden at night with no city lights to assist visibility. High beams are far too narrow and only serve as warning lights during daylight hours.

    Source: NHTSA WEB SITE
  • 2023 SUZUKI V-STROM 800
    - Rushford , MN

    The headlight disappears when turning corners. The motorcycle is unrideable at night. The dealership inspected it and they were horrified by it's lack of performance. I contacted the manufacturer and they seem to think that it is street legal. I just don't see how this is possible. Does testing/certification involve riding the machine?

    Source: NHTSA WEB SITE
  • 2006 SUZUKI DR-Z400S
    - Lula, GA

    The contact owns a 2006 Suzuki DR-Z400S Motorcycle equipped with Continental Tires, Tire Line: TKC80, Tire Size: 90/90/R21, DOT Number: 4819. The contact became aware of NHTSA Campaign Number: 22T006000 (Tires) and contacted the manufacturer for recall repair; however, the manufacturer informed the contact that they could not complete the recall repair because he was not the original tire owner. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SUZUKI XL7
    - Brooklyn, NY

    The contact owns a 2008 Suzuki XL7. The contact stated that when the vehicle was started, the contact was unable to deactivate the alarm. Additionally, other unknown electrical system functions failed to operate as needed. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 139,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 SUZUKI KIZASHI
    - Bruno, WV

    On long trips vehicle shuts down and goes into limp mode. It has a very rough idle after restart when it allows you to go. The rims have massively lost large chunks of paint from them as well.It is never close to a dealership when it happens. This normally happens when you are running on the interstate and the vehicle dies in the middle of six lanes of heavy traffic. When this happens no warning lights nor messages appear on the dash. It just shuts down and you literally have to limp it off the road and let it set for a long period of time before it will restart. When it restarts it idles roughly for a long period of time.

    Source: NHTSA WEB SITE
  • 2007 SUZUKI XL7
    - Chicago, IL

    The contact owns a 2007 Suzuki XL7. The contact stated that the vehicle was taken to the dealer after she discovered that the VIN was included in NHTSA Campaign Number: 12V597000 (Fuel System, Gasoline). The contact stated that after the vehicle was retrieved from the dealer and the recall was presumably completed, the vehicle was driven to the residence and parked. The contact then stated on the same day while driving at an undisclosed speed, there was an abnormal fuel odor throughout the cabin of the vehicle before the vehicle stalled. The vehicle was towed back to the residence. The contact then notified the dealer of the failure, but the contact was denied service. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the crank shaft position sensor was faulty. The contact stated that she previously had the vehicle diagnosed by a different independent mechanic and was informed that the engine was not getting fuel when the vehicle was started. The contact was informed that the fuel pump module assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the recall was completed, and further repairs would be at the expense of the owner. The failure mileage was approximately 215,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 SUZUKI KIZASHI
    - Corry, PA

    I took my car to get a alignment n come to find out that they couldn't align the back wheels to to seize bolt and also my steering rack n pinionand it's also reading code c1122

    Source: NHTSA WEB SITE
  • 2007 SUZUKI GSX-R1000
    - round mountain, CA

    while traveling at 55mph and just exiting a corner my front brake without any warning and instantly locked up sending me and my bike to the highway in A Skid. there is a known problem with using aftermarket levers after the recalled master cylinder has been changed.this problem poses a serious risk to many if not addressed and remedied. there was a police report that does not reflect what actually happened at all. I did over the winter service my bike adding new levers. related info can be obtained online.

    Source: NHTSA WEB SITE
  • 2007 SUZUKI VL1500
    - Springfield, IL

    Motorcycle has brand new battery. Sudden loss of power, engine sputtering, gauges moving sporadically like they were loosing power. Engine backfiring. vehicle would die. be able to be restarted. Known issue with this vehicle. part reported is to be a faulty stator. manufacturer recalled earlier and later year vehicles that use this same part, but did not recall this specific model for recall warranty service. Known faulty part not being covered by manufacturer warranty. Due to this issue the bike lost all power/regained full power intermittently causing bike to become uncontrollable. Thankfully no one was injured.

    Source: NHTSA WEB SITE
  • 2006 SUZUKI GRAND VITARA
    - Laporte , TX

    I bought this car used one year ago and have had to change the low beam lights twice and now they are out again. At night I drive with the high beams on and they are so weak no one can tell. Last month the engine started surging making the car try to take off wether in neutral, park or drive. I have to hold the brake very strongly to keep the car from taking off. This is extremely dangerous for obvious reasons and someone is going to get seriously hurt or killed because Suzuki will not acknowledge or fix this problem. This will be my last Suzuki product ever. I can't afford to get another vehicle right now so I'm having to drive this nightmare daily.

    Source: NHTSA WEB SITE