SUZUKI Complaints

View complaints related to SUZUKI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 SUZUKI KIZASHI
    - Pittston, PA

    The contact owns a 2012 Suzuki Kizashi. The contact had received notification of NHTSA Campaign Number: 19V187000 (Seats, Air Bags); however, the contact was informed that the dealer could not repair the vehicle. The contact stated that the dealer and the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 SUZUKI KIZASHI
    - Orem, UT

    I bought the vehicle in a dealer, the vehicle came with serious mechanical failures which, when purchasing it, asked the owner what problems the vehicle actually had, which responded that it could have a fault in the vehicle sensor, which is normal in vehicles of that brand. . The next day we took the vehicle to the inspection report which showed damage to the gearbox. He recommends that I go back to the dealer and ask for a refund of the money or change of vehicle, since the owner omitted the true fault of the vehicle, I ask him the return or exchange and there was a refusal to return the money and change the vehicle, leaving me with a newly purchased unused vehicle, it was explained to the owner that the vehicle does not pass emissions. The vehicle cannot be fixed since it is a discontinued brand of vehicle and there are no spare parts.

    Source: NHTSA WEB SITE
  • 2008 SUZUKI GRAND VITARA
    - Ellenville , NY

    I received 3 urgent letters telling me my2008 suzuki grand vitara has an airbag recall passenger side and needed to be repaired right away. But SUZUKI only has a few dealers left and none close to me so I have to drive my children in this unsafe car. So I called the dealer and they said I have to drop my car off 3 hours away and leave it for however long it takes to be repaired. And they said they have no loaner cars. They said for me to.go rent a car and then I can get reimbursed but I cannot do that I don't have the credit card neede to rent a car so I'm forced to drive this car I'm a single mom and disabled. I cannot go one hour without my car. But the recall is not being repaired because of this and my passenger airbag light comes on and off when just l Sitting still. It scares me and is unsafe. I must have some rights i figured I would start my complaint here then the govorner or bbb I'm sick of this. I have to drive an u safe car and it's not my fault I can't travel hours to drop my car at the only dealer that will fix the recall and make my car safe again k. Angry and scared.

    Source: NHTSA WEB SITE
  • 2023 SUZUKI V-STROM 800
    - Coalinga, CA

    Front headlight (high and low beam) is extremely unsafe and does not provide sufficient illumination for rider when operating at the posted speed limit. The beam of the headlights have dark spots that creates a very unsafe condition. Riding with low beam is extremely dangerous, and when the high beam is activated, it does little to solve the problem. I was forced to install auxiliary forward facing driving lights, but their operation on public roadways is a violation of state law.

    Source: NHTSA WEB SITE
  • 2023 SUZUKI V-STROM 800
    - Lewiston, MN

    The contact owns a 2023 Suzuki V-Strom 800 Motorcycle. The contact stated while riding at an undisclosed speed, the contact became aware that the headlight did not function as intended. The contact stated while riding at night, the headlight illumination was extremely dim and failed to provide adequate illumination to safely operate the motorcycle. The motorcycle was taken to the dealer. The motorcycle was not repaired. The manufacture was made aware of the failure but provided no assistance. The failure mileage was unknown.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2024 SUZUKI DL800
    - La Porte, TX

    The contact owns a 2024 Suzuki V-Strom 800 Motorcycle. The contact stated that while driving at night, the headlight failed to provide adequate illumination, increasing the risk of a crash or injury. The motorcycle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,150.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2023 SUZUKI V-STROM 800
    - Walnut Creek, CA

    The contact owns a 2023 Suzuki V-Strom 800 Motorcycle. The contact stated while riding at night at approximately 35 MPH, the low beam headlight was activated but failed to provide adequate illumination. The contact stated that low beam illumination was very narrow. The contact stated that the high-beam headlight operated as needed but the contact had to switch back to low-beam for oncoming vehicle. The contact had taken the motorcycle to a local dealer but was informed that the headlight was working as designed. The motorcycle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 4,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 SUZUKI GSX750F
    - Tulsa, OK

    Unknown ..I'm interested in purchasing it as a parts bike it was wrecked when I first saw it

    Source: NHTSA WEB SITE
  • 2007 SUZUKI VZR1800
    - Sanford, ME

    During acceleration after shifting into 2nd gear the transmission slips out and then back in sometimes causing the rear wheel to spin.

    Source: NHTSA WEB SITE
  • 2021 SUZUKI GSX-R1000
    - Campbell, CA

    This problem relates to the battery which was purchased 5 months before the incident. While riding my motorcycle down the freeway I lost all power (lights, engine, instruments, everything) abruptly and unexpectedly. This nearly caused an accident. A couple hours later the bike started with full power. I decided not to ride it home and left it in a parking garage. Over the next couple days I tried to determine the failure, but it was intermittent, sometimes the bike had full electrical power and the engine started normally, other times no power. Of course I checked the battery cables first. The screws were tight, the cables were secure. I didn't suspect the battery and was checking other things like fuses, stator, and ignition switch, and so on. While riding around the garage with the seat off, and the battery exposed, the bike died again. I quickly probed the battery and found 0V. A couple of minutes later, is restored full power and the battery again read 13.1V (I took pictures). Such behavior is odd for a battery but this is a complicated, and expensive lithium battery with internal electronics. It is the ATZ-10 ReStart 360CA battery. When I called Antigravity (the manufacturer) I talked to the call center, and a manager of manufacturing. They claimed to have never heard of this. However, when I looked the battery up on Amazon reviews, other people reported the same problem for the same battery. I purchased a different battery and the problem is gone.

    Source: NHTSA WEB SITE