SUZUKI Complaints
View complaints related to SUZUKI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1999 SUZUKI GRAND VITARA- BAYNNE, NJ
TL* THE CONTACT OWNS A 1999 SUZUKI GRAND VITARA. WHILE DRIVING APPROXIMATELY 5 MPH, A FUEL ODOR EMITTED INSIDE THE VEHICLE. WHEN THE VEHICLE WAS PARKED, THE CONTACT DISCOVERED FUEL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 01V146000 (FUEL SYSTEM, GASOLINE) AND 04V427000 (FUEL SYSTEM, GASOLINE), BUT WAS NOT DIAGNOSED OR REPAIRED TO DUE THE MILEAGE OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 163,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 SUZUKI SX4- TUSCUMBIA, AL
TL* THE CONTACT OWNS A 2012 SUZUKI SX4. WHILE TRAVELING APPROXIMATELY 5 MPH TO TURN INTO THE CONTACT'S DRIVEWAY, THE BRAKE PEDAL WAS APPLIED. THE CONTACT HEARD AN ABNORMAL NOISE NEAR THE STEERING WHEEL AND THE DRIVER SIDE AIR BAG DEPLOYED WITH FORCE. THE CONTACT SUSTAINED INJURIES TO THE FACE, A BLOODY NOSE, ARM AND BACK PAINS, AND EXTENSIVE INTERNAL BRUISING. THE DRIVER SIDE AIR BAG HAD BLOOD ON IT DUE TO THE FORCE AND IMPACT. THE CONTACT RECEIVED MEDICAL TREATMENT. THE INSURANCE COMPANY TOWED THE VEHICLE TO A REPAIR SHOP FOR INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS TO SEND A TECHNICIAN TO DIAGNOSE THE FAILURE. THE CONTACT WAS WAITING ON THE MANUFACTURER TO DETERMINE THE REMEDY TO REPAIR THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SUZUKI BOULEVARD M109R- BRIDGEPORT, CT
TL* THE CONTACT OWNS A 2008 SUZUKI BOULEVARD M109R. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT REPLACED THE BATTERY, BUT THE FAILURE PERSISTED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V108000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 600.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SUZUKI FORENZA- BOLIGEE, AL
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,118. ...UPDATED 01/20/16 *BF *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 SUZUKI XL7- RONKONKOMA, NY
SERVICE AIR BAG SERVICE LIGHT COMES ON AND GOES OFF. PASSENGER AIR BAG LIGHT COMES ON AND GOES OFF REGARDLESS OF WEIGHT ON THE PASSENGER SEAT. SINCE SUZUKI IS OUT OF BUSINESS, I TOOK IT TO MY TRUSTED MECHANIC. HE SAID HE DIDN'T WANT TO EVEN LOOK AT IT. AIR BAGS ARE VERY EXPENSIVE AND HE DID NOT WANT TO BE RESPONSIBLE FOR IT. TAKE IT TO A DEALER. SO I FOUND A MITSUBISHI DEALER (WHICH SERVICED A RECALL ON OUR 2008 SUZUKI GRAND VITARA - SEE BELOW) AND THEY SAID IT WILL COST A FEW HUNDRED DOLLARS JUST TO LOOK AT IT. WHY HAS THIS NOT BEEN RECALLED! I ASK. THEY SAID THEY DID NOT KNOW. THAT WE ARE NOT THE FIRST PEOPLE TO ASK. FOR THE RECORD WE ALSO OWN A 2008 SUZUKI GRAND VITARA X-SPORT WHICH WAS RECALLED FOR THE SAME REASON AND FIXED. THE MITSUBISHI DEARER ACULLY REPLACED THE LOWER PASSENGER SIDE SEAT. WHEN WE PICKED UP THE CAR I COUOD NOT HELP NOTICE A DUMPSTER OUT BACK OVER FLOWING WITH SEATS. THIS IS A HUGE SAFETY PROBLEM. WE ARE AFRAD TO DRIVE THE CAR AN DON'T HAVE HUNDREDS FOR THE REPAIR!!
Source: NHTSA WEB SITE -
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2005 SUZUKI FORENZA- FLOWERY BRANCH, GA
DRIVING ON INTERSTATE AT 70 MPH LEFT REAR TIRE TREAD SEPARATED AND TIRE BLEW OUT.
Source: NHTSA WEB SITE -
2012 SUZUKI SX4- TOA BAJA, PR
SINCE I BOUGHT THE VEHICLE EVERY TIME YOU SHIFT GEARS THE CLUTCH MAKES UNUSUAL SOUND.
Source: NHTSA WEB SITE -
2007 SUZUKI RENO- HIGH POINTE, NC
TL* THE CONTACT OWNS A 2007 SUZUKI RENO. WHILE DRIVING APPROXIMATELY 70 MPH, THE LOW BEAM HEADLIGHTS BEGAN TURNING ON AND OFF. THE CONTACT STOPPED ON THE SIDE OF THE ROAD. WHEN SHE TURNED OFF AND RESTARTED THE VEHICLE, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NEVER DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT A RECALL NOTIFICATION WAS RECEIVED FOR NHTSA CAMPAIGN NUMBER: 14V262000 (EXTERIOR LIGHTING). THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 SUZUKI ESTEEM- DECATUR, IL
I WAS DRIVING ONTO AN EXIT AT 45 MILES PER HOUR AND I HEARD A VERY LOUD POPPING NOISE AND LOST CONTROL OF THE STEERING WHEEL PULLED OVER. THERE WAS NO MORE STEERING.
Source: NHTSA WEB SITE -
2007 SUZUKI GRAND VITARA- FORT MYERS, FL
I HAVE RECEIVED A RECALL NOTICE FOR MY VEHICLE. THE SUZUKI DEALERSHIP (FACILITY) IN MY TOWN HAS BEEN CLOSED. THE RECALL SCHEDULING CONTACT (TWICE) HAS REFERED ME TO AN OUT OF TOWN (TOYOTA) DEALERSHIP IN NAPLES, FLORIDA. OF COURSE, SUZUKI IN NO LONGER SOLD IN THE US. THE DRIVE DISTANCE WOULD PREVENT ME FROM LEAVING MY VEHICLE WITHOUT UNNECESSARY ADDED TIME AND INCONVENIENCE. I REQUESTED A LOCAL MORE CONVENIENT DEALERSHIP TO DO THE REPAIR, BUT HAVE BEEN REFUSED. WHAT IS THE POLICY ON RECALLS FOR THIS SITUATION? I WOULD LIKE TO HAVE THE REPAIR DONE IN A FORT MYERS DEALER.
Source: NHTSA WEB SITE