SUZUKI Complaints

TL* THE CONTACT OWNS A 2010 SUZUKI KIZASHI. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED BUT THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 09/21/15*LJ

TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND HESITATED TO STOP. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.

ON 04/21/15 ANOTHER INCIDENT WAS WHEN I WAS DRIVING TO THE HOSPITAL AND ALL OF A SUDDEN MY CAR DROPPED TO LESS THAN 20 MPH AND WOULDN'T ACCELERATE.I HAD TO PULL OVER WITHOUT POWER STEERING TO GET MY SON TO THE HOSPITAL. ON 5/04/2015 I WAS DRIVING MY CAR TO DROP MY SON OFF AT DAYCARE AND WHEN I STARTED MY CAR IT REVVED UP THE ENGINE ON ITS OWN FROM 2-3 RPM'S AND THEN IDLED AND I PUT THE CAR IN DRIVE AND DROVE ABOUT 2 MILES AND THEN WHILE I WAS AT A STOP LIGHT I WAS STOPPED AND MY CAR JERKED FORWARD SLIGHTLY 2 TIMES AND YOU COULD HEAR THE CHANGE IN THE CAR THEN ALL OF A SUDDEN IT DIED. I WAITED ABOUT 4 MINUTES AND STARTED IT UP AGAIN AND IT GOT ME TO MY SONS DAYCARE AND THEN I SHUT IT OFF TOOK HIM IN AND WENT TO START MY CAR AND IT WOULDN'T START. AFTER WAITING FOR 3 MINUTES I TRIED AGAIN AND THE SAME THING HAPPENED ON MY WAY TO WORK. MY CAR DIED WHILE I WAS AT THE STOP LIGHT. THIS TIME I WAS ON A HILL AND MY CAR STARTED ROLLING BACKWARDS BUT MY BRAKES WERE ON SO I DIDN'T HIT THE CAR BEHIND ME.THE LATEST INCIDENT OCCURRED WHILE I WAS ON THE FREEWAY AND I WAS GOING 65 MPH AND IT LOST POWER AND I SLOWED TO 20 MPH THEN MY CAR DIED THIS TIME IT TOOK ALMOST 15 MINUTES FOR ME TO START MY CAR. I TOOK IT TO THE SHOP 4 TIMES AND THEY REPLACED MY THROTTLE BODY, THROTTLE ACTUATOR CONTROL, AND MY THROTTLE POSITION SENSOR. IT STILL DIDN'T STOP MY CAR FROM DYING. MY MECHANIC TOLD ME IT KEEPS LOSING THE SIGNAL AND THE SUZUKI DEALER IS SHUTTING IT OFF. I AM VERY SCARED TO DRIVE MY VEHICLE IN CASE I GET INTO AN ACCIDENT DUE TO IT CONTINUOUSLY DYING ON ME.

I HAVE TRIED NUMEROUS TIMES THROUGH SAFERCAR.GOV TO CHECK IF THE AIRBAGS I HAVE IN MY CAR ARE ON THE RECALL. I GET NO RESPONSE. I WOULD APPRECIATE IF YOU CAN CHECK TO SEE IF MY CAR'S AIRBAGS ARE OK. A RESPONSE WOULD BE GREATLY APPRECIATED.

SUZUKI IS CONDUCTING A RECALL UNDER CAMPAIGN 14V811000. WHEN I CONTACTED THE DEALER LISTED ON MY NOTIFICATION LETTER FROM SUZUKI, I WAS INFORMED THAT THEY HAD ENDED THEIR CONTRACT WITH SUZUKI, AND THAT, ALTHOUGH THEY COULD DO THE WORK, SUZUKI WOULD NOT REIMBURSE THEM FOR IT. BECAUSE THE NEAREST DEALER OTHER THAN THAT LOCATION IS A ONE-WAY 2.5 HOUR DRIVE, I CONTACTED SUZUKI. THEY TOLD ME THAT THERE WAS NOTHING THEY COULD DO, AS NHTSA PROHIBITED THEM FROM REIMBURSING FOR REPAIRS OUTSIDE THEIR CURRENT DEALER NETWORK. SINCE SUZUKI STOPPED SELLING PASSENGER CARS IN NORTH AMERICA, THEY HAVE LET THEIR SERVICE NETWORK ATROPHY, DESPITE PUBLIC PROMISES TO CONTINUE TO PROVIDE SUPPORT TO VEHICLE OWNERS.

THE PASSENGER SEAT AIR BAG CUSHION IS ACTIVATED BY WEIGHT, GOING DOWN THE ROAD THE CAUTION DASH PANEL LIGHTS CAME ON, INDICATING THAT MY WIFE WAS UNDER I THINK 40 LBS. WHICH IS NOT NO WHERE NEAR CORRECT. SINCE THIS INCIDENT THE LIGHTS INDICATING THE AIR BAGS ARE NOT ACTIVATED, REMAIN ON CONTINUALLY WHEN THE WAGON IS RUNNING. I BELIEVE THIS COULD BE A SAFETY HAZARD IF AN ACCIDENT WERE TO OCCUR. PLEASE RESPOND!! THANKS

TL* THE CONTACT OWNS A 2012 SUZUKI SX4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER:14V811000 (POWER TRAIN) AND STATED THAT THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER STATED THAT THERE WERE ONLY FIVE PARTS A MONTH BEING RECEIVED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V405000 (AIR BAGS), THE AIR BAG WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE AIR BAG SYSTEM WAS FAULTY AND COULD DEPLOY AT ANY TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

ISSUE NOTED: A HESITATION/LOSS OF POWER WHILE DRIVING RESULTING IN RAPID DECELERATION AND NO RESPONSE FROM THE ACCELERATION PEDAL/THROTTLE. SEVERAL "PUMPS" OF THE PEDAL WERE REQUIRED AND AFTER SOME COASTING, THE VEHICLE ACCELERATOR WOULD RESPOND AGAIN. ISSUE NOTED AS BEING WORSE IN WARMER TEMPERATURES AND ALSO WHEN DRIVING ON HILLS/INCLINES. ISSUE CREATES A MAJOR SAFETY CONCERN WHEN PULLING INTO OR ACROSS LANES WITH TRAFFIC AS THE ISSUE MAY REOCCUR AT ANY TIME. ON THE FIRST OCCURRENCE OF THIS ISSUE (10-12-09), VEHICLE WAS TAKEN INTO DEALERSHIP W/ HESITATION AND LOSS OF POWER. THE THROTTLE BODY WAS REPLACED AT THAT TIME WITH PART#13400-85Z20. ISSUE REOCCURRED (06/09/11) AND DEALERSHIP CHECKED ELECTRICAL CONNECTIONS/GROUND WIRES, ETC. AND APPLIED STABLIANT 22 TO TERMINALS. ISSUE REOCCURRED (08/24/11) AND THROTTLE BODY WAS REPLACED AGAIN WITH PART# 13400-85Z21. ISSUE REOCCURRED (01/25/12) AND WAS TAKEN TO AN IMPORT SPECIALIST THAT SUSPECTED THE FOOT PEDAL SENSOR (EST. COST 350.00). SUBSEQUENT SERVICE AT DEALERSHIP INCLUDED WIRING/SIGNAL CORRELATION WORK BETWEEN THROTTLE BODY AND FOOT PEDAL SENSOR. ISSUE IS REOCCURRING NOW (07/07/15) AND AFTER $1597.22 IN REPAIR COSTS SINCE 2007 WITH THIS ISSUE, I AM HESITANT TO SPEND MORE MONEY ON A POORLY ENGINEERED PRODUCT THAT THE MANUFACTURER REFUSES TO ACCEPT RESPONSIBILITY FOR BY ISSUING A RECALL (SIMILAR COMPLAINTS NOTED ON THIS SITE AND ONLINE.)

WE WERE SENT A SAFETY RECALL NOTICE DATED 7/22/2014 STATING THERE IS A DEFECT RELATING TO ABNORMAL OPERATION OF THE HIGH AND/OR LOW BEAM HEADLAMPS AND THE DAYTIME RUNNING LAMPS. THE NOTIFICATION STATES "RECALL SERVICE PARTS ARE NOT YET AVAILABLE TO CORRECT THIS CONDITION. PROVIDING REPAIR PARTS IS A TOP PRIORITY, HOWEVER, THEIR AVAILABILITY IS NOT KNOWN AT THIS TIME. VEHICLE OWNERS WILL BE NOTIFIED BY MAIL WHEN REPAIR PARTS ARE AVAILABLE AND SCHEDULING APPOINTMENTS CAN THEN BEGIN". IT HAS BEEN NEARLY ONE FULL YEAR AND NO FURTHER COMMUNICATION FROM SUZUKI MOTOR OF AMERICA, INC. HAS BEEN RECEIVED. IN THE MEANTIME WE ARE FORCED TO OPERATE A VEHICLE WITH "AN INCREASED RISK OF FIRE" AND WITH THE POSSIBILITY THAT SOMEONE MAY NOT BE ABLE TO PROPERLY SEE THE VEHICLE DUE TO THE MALFUNCTIONING HEADLIGHTS. MILLIONS OF CARS HAVE BEEN MADE WITH PROPERLY FUNCTIONING HEADLIGHTS AND DAYTIME RUNNING LAMPS, THIS CANNOT POSSIBLY BE THAT DIFFICULT OF A REPAIR TO QUICKLY ENGINEER AND IMPLEMENT. IS THIS UNNECESSARY DELAY DUE TO THE FACT THAT SUZUKI NO LONGER SELLS VEHICLES IN THE U.S. AND THEREFORE NO LONGER THINKS IT HAS THE OBLIGATION TO FULFILL RECALL REQUIREMENTS?? ANY HELP THAT CAN BE PROVIDED WOULD BE GREATLY APPRECIATED. THANK YOU.