SUZUKI Complaints

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE THE VEHICLE WAS HAVING THE TIRES ROTATED BY AN INDEPENDENT MECHANIC, A CRACK IN THE FUEL TANK AND A SLOW LEAK WERE DISCOVERED. THE MECHANIC STATED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ODOR OF FUEL PRESENT INSIDE THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

REPLACED DRIVER SIDE HEADLIGHT JAN OF 2014, AUG OF 2014, DEC OF 2014 AND JULY OF 2015. IT IS ALWAYS THE DRIVER SIDE THAT GOES OUT EVERY 6 OR 7 MONTHS. BECAUSE THE BULB BURNS OUT SO OFTEN, ITS BECOMING A HAZARD TO DRIVING AT NIGHT TIME. I HAVE MADE SURE TO ALWAYS HAVE AN EXTRA BULB WHEN 6 MONTHS IS APPROACHING JUST IN CASE. THIS IS NOT SOMETHING WE SHOULD HAVE TO REPLACE EVERY 6 MONTHS ON A NEWER CAR

TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. WHILE STOPPED AT A STOP SIGN, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT LEG, BACK, AND WAIST.THE CONTACT DID NOT RECEIVE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.

TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE PARKED, THE VEHICLE WAS UNABLE TO START AND HAD TO BE JUMPED BY A TOW COMPANY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V262000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURE WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 93,000.

TL* THE CONTACT OWNS A 2013 SUZUKI GSX-R1000 MOTORCYCLE. WHILE SHIFTING FROM FIRST GEAR TO THE SECOND GEAR AT 5 MPH, THE ENGINE REVVED AND CAUSED THE VEHICLE TO RAISE OFF THE GROUND AND FLIP OVER. THE CRANK COVER AND TAIL LIGHT WERE FRACTURED AND THE FRONT RIM SUSTAINED DAMAGE. THE CONTACT WAS UNINJURED AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE BE TAKEN TO A DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V629000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 286.

I WAS ACCELERATING ONTO A SUPER HIGHWAY WHEN MY VEHICLE ENGINE LIGHT CAME ON AND THE ENGINE STARTED RUNNING ROUGH. WHEN I RETURNED HOME I PUT MY ENGINE SCAN ON THE COMPUTER AND IT STATED EGR VALVE....I BELIEVE IT MAY HAVE BEEN A P0401 CODE. I ORDERED A NEW EGR VALVE AND REPLACED IT ALONG WITH NUMEROUS GASKETS AND CLEANED EVERYTHING ACCORDING TO MY SERVICE MANUAL......WHICH BY THE WAY, IS THE $100 SHOP SERVICE MANUAL THE DEALERSHIP USES! IT CORRECTED THE PROBLEM FOR ABOUT 6 MONTHS TIME PERIOD AND THEN BEGAN ALL OVER AGAIN. I USE PREMIUM SHELL GASOLINE IN THE VEHICLE AND DO PREVENTATIVE MAINTENANCE ON A REGULAR BASIS AS DESCRIBED IN THE SERVICE MANUAL. I HAVE DONE SIGNIFICANT RESEARCH ONLINE AND HAVE FOUND NUMEROUS COMPLAINTS REGARDING THIS ISSUE HOWEVER, SUZUKI HAS NOT RESPONDED WITH A SOLUTION. I SEE FORD AND SOME OTHERS HAD THIS SIMILAR COMPLAINT AND REDESIGNED THEIR EGR VALVES TO RESOLVE THE ISSUE. ALSO, I HAVE RECEIVED SEVERAL SUZUKI RECALLS HOWEVER, THERE ARE NO SUZUKI SERVICE CENTERS IN AMERICA NOW TO GET THESES ISSUES RESOLVED. THE LATEST RECALL WAS SENT TO ME FROM SUZUKI STATING THE ISSUE AND THAT THEY WOULD NOTIFY WHERE TO GET IT RESOLVED......SOON?? NEVER HEARD ANOTHER WORD! THIS IS LIKE 2-3 RECALLS NOW.....AIR BAGS, POWER STEERING PULLEY, AND SEVERAL OTHERS. I DID HAVE THE ABS BRAKE SENSORS AND THE TRANSMISSION LOCK ISSUES RESOLVED AT THE DEALERSHIP SHORTLY AFTER MY PURCHASE OF THE NEW VEHICLE HOWEVER, THE REST HAVE BEEN UNRESOLVED! THIS EGR VALVE IS EITHER A DEFECTIVE ENGINEERING ISSUE OR RELATED TO ETHANOL ADDED TO THE GAS WHICH IS THE BIGGEST NIGHTMARE EVER FOR ANY ENGINE AND SHOULD BE STOPPED IMMEDIATELY AS ANY MECHANIC WILL TELL YOU!! IT WAS A MONEY MAKER FOR THE ULTRA RICH AND NOTHING TO DO WITH RESOLVING EMISSIONS OR ANYTHING ELSE AS A DEFECTIVE EGR WILL SPEW MORE POLLUTION THAN NOT HAVING IT AT ALL! UPDATED 09/21/15*LJ

I HAVE BEEN TRYING SINCE THE BEGINNING OF THE YEAR TO GET THE RECALL ITEM REPAIRED BUT HAVE BEEN UNABLE TO LOCATE A LOCAL DEALERSHIP OR REPAIR SHOP WILLING TO DO THE NECESSARY WORK. THERE ARE ONLY TWO IN THE LARGO FLORIDA AREA. THE SUZUKI MOTOR COMPANY HAS REPEATEDLY FAILED TO RESPOND TO ALL MY REQUESTS FOR ASSISTANCE.

WARNINGS: SERVICE STABILITY CONTROL, SERVICE TRACTION CONTROL, AWD OFF, ABS. INTERMITTENTLY APPEARS AND GOES AWAY. NO RHYME OR REASON, JUST NERVE RACKING. STEERING ON THE VEHICLE IS HARD.

TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE DRIVING 30 MPH, THE CONTACT OBSERVED SMOKE COMING FROM THE DASHBOARD AND SMELLED A STRONG BURNING ODOR. THE CONTACT IMMEDIATELY PULLED THE VEHICLE OVER. MOMENTS LATER, THE FUSE BOX SHORTED OUT AND CAUSED A SMALL FIRE. THE FIRE DEPARTMENT WAS NOT CALLED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 34,000.