SUZUKI Complaints

I HAD RECEIVED A SAFETY RECALL ON A FIRE HAZARD WITH THE LIGHTENING AFTER I KEPT SMELLING PLASTIC BURNING EVERY TIME IT RAINED...I THEN NOTICED IT WAS BECAUSE I HAD THE LIGHTS ON ALL THE TIME. I HAVE CALLED SUZUKI TO NO AVAIL TO HAVE A LOCAL PROCURED TO DO RECALL REPAIR DUE TO THE CLOSET APPROVED VENDOR BEING 2 HOURS AWAY IN TRAFFIC AND THE LENGTH OF REPAIR TAKING MOST OF THEIR DAY PLUS RETURN TRIP. WE WOULD HAVE TO SPEND NIGHT IN A HOTEL. MY MECHANIC EVEN CALLED THEM AND SAID THEY WOULD DO THE REPAIRS IN CHANTILLY, VA. AND SUZUKI REFUSED SAYING IT WOULD ONLY TAKE ME 20 MINUTES TO DRIVE TO WHEATON MD???????? I AM IN BRISTOW, VA. I ASKED THAT THEY HAVE THE VEHICLE TOWED AND FIXED AND BROUGHT BACK TO ME THEN AND THEY REFUSE EVERY SUGGESTION. THIS IS BY FAR A HUGE INCONVENIENCE AND WEAR AND TEAR ON MY VEHICLE. IT IS THEIR FIRE HAZARD, THEY SHOULD MAKE EVERY EFFORT TO PROVIDE FOR A LOCAL REPAIR TO THE FIRE HAZARD. *TR

TRANSMISSION WENT OUT AFTER STOPPING AT A STOP LIGHT. THIS IS THE SECOND TIME HAVING TRANSMISSION PROBLEMS WITH THIS CAR. *TR

TL* THE CONTACT OWNS A 2012 SUZUKI DL650. AFTER RIDING 360 MILES, OVER A TWO DAY PERIOD, THE MOTORCYCLE WAS PARKED AND THE CONTACT DISCOVERED THAT THE TAIL LIGHTS AND THE PARKING LIGHTS WERE ILLUMINATED SLIGHTLY. THE CONTACT WAS UNABLE TO TURN THE LIGHTS OFF AND DISCONNECTED THE BATTERY. THE CONTACT DISCOVERED THAT THE WIRING HARNESS, BENEATH THE FUEL TANK ON THE LEFT SIDE OF THE BIKE, MELTED THROUGH FIVE WIRES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,800.

TL*THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ACCELERATOR PEDAL WAS ENGAGED AND FAILED TO RESPOND AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE WIRE HARNESS AND THE ENGINE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,844. UPDATED 6/11/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY REPLACING THE ENGINE WIRE HARNESS. UPDATED 7/16/2015*JS

TL*THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE CONTACT HEARD A NOISE AS THE VEHICLE STALLED. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE ENGINE HAD FRACTURED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE PREVIOUSLY JERKED. THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A MECHANIC. THE MECHANIC DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

UPON ENTERING AN INTERSECTION, THE POWER STEERING FAILED TO OPERATE RESULTING IN A DRAMATIC INCREASE IN THE FORCE REQUIRED TO MANEUVER THE VEHICLE. THIS COULD HAVE RESULTED IN A COLLISION WITH OTHER VEHICLES OR PEDESTRIANS. *TR

TOOK THE CAR IN FOR THE STRUTS TO BE REPLACED BECAUSE THEY WERE LOOSE AND LETTING THE HANDLE UNSAFELY. THE LOCAL DEALER REPLACED THEM UNDER WARRANTY AND THE CAR DROVE BETTER. FAST FORWARD TO MARCH 2015, I CARRIED THE CAR IN FOR A DIFFERENT WARRANTY REPAIR BUT WASN'T TOLD THAT THE STRUTS WERE LOOSE AGAIN. I FOUND THIS OUT FROM MY OWN MECHANIC THE NEXT DAY. I CONTACTED CORPORATE SUZUKI AND WAS TOLD THERE WAS NO RECALL. MY MECHANIC TALKED TO ANOTHER SUZUKI DEALER & WAS TOLD THIS IS AN ONGOING PROBLEM AND THAT A KIT HAS TO BE INSTALLED TO CORRECT IT. I HAD TO PAY MY MECHANIC TO FIX IT. SHOULDN'T THERE BE A RECALL FOR THIS BECAUSE I HAD ONLY PUT 19,000 MILES ON SINCE THE FIRST REPLACEMENT WHICH APPARENTLY WAS DONE WITHOUT THE KIT? THE STRUTS WERE MOVING A QUARTER OF AN INCH. DOES THIS NOT POSE A SAFETY ISSUE? *TR

TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, WHICH RESUMED NORMAL OPERATION. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,040.

I WAS DRIVING DOWN MY STREET IN MY 2007 SUZUKI FORENZA WITH 71,510 MILES, THEN ON THE PANEL IT STARTED FLASHING (P,N,D WITH A DIAGONAL LINE THROUGH THEM) AND I TOOK IT TO AUTOZONE AND THEY SAID IT WAS THE TRANSMISSION... *TR

I HAVE HAD A RECALLED ON MY CAR SINCE 12/2014 AND AS OF TODAY 3/30/2015 AND STILL HAVING AN ISSUES WITH THE DEALERSHIPS TO FIX IT. *TR