SUZUKI Complaints

SLIPS OUT OF GEAR WHILE DRIVING, CAR STALLS AND CUTS OFF DURING DRIVING, ONLY CRANKS UP IN NEUTRAL,AIR BAG LIGHT STAYS ON, CHECK ENGINE LIGHT GO OFF AFTER A REPAIR THEN LIGHTS BACK UP. ITS FRUSTRATING TO HAVE TO CALL ROAD SIDE ASSISTANCE FOR A BATTERY CHARGE FREQUENTLY WHEN BATTERY LOSES CHARGE FOR NO APPARENT REASON. *JS

AT 48648 MILES THE DRIVER SIDE AND PASSENGER SIDE AIRBAG LIGHT CAME ON INDICATING AN ISSUE. I CONTACTED SUZUKI IN CALIFORNIA AND THEY IN TURN INFORMED ME THAT I WOULD NEED TO PAY TO GET THIS FIXED. THE COST CAN BE UP TO $3000 BEING THERE IS NO RECALL AND NO WARRANTY AFTER 36000 MILES. I HAVE A ISSUE WITH THAT ISSUE SEEING THE FACT THAT THERE WAS A RECALL FOR YEARS 2007 - 2011 FOR THE EXACT SAME ISSUE. I WOULD LIKE TO ASK THAT WE INCLUDE ALL YEARS FROM 2007 - 2014 BECAUSE IT IS THE SAME ISSUE AS THE YEAR 2007 - 2011. *TR

MY WIFE'S VEHICLE IS SO DIFFICULT TO CHANGE THE HEADLIGHTS BULBS. SUCH A SMALL COMPACT AREAS. YOU CAN BARELY FIT YOUR HAND IN TO REMOVE THE VERY SMALL METAL CLIP. WITHOUT SEEING WHAT YOU'RE DOING. I'VE ACTUALLY BROKE THE CLIP TRYING TO REMOVE IT. NOW I HAVE BUY THE WHOLE HEADLAMP INSTEAD OF REPLACING WHAT WAS BROKEN. NOW WHEN THE OTHER SIDE OF THE VEHICLES HEAD LIGHT WENT OUT MY WIFE HAD SOMEONE LOSE TO REPLACE IT THEY HAD THE SAME PROBLEM. THEY BROKE THE CLIP ALSO. IT SHOULDN'T BE SUCH A HASSLE TO SIMPLY CHANGE YOUR BULBS ON A VEHICLE. ON ANOTHER NOTE, TO REPLACE THE ENTIRE HEADLAMPS YOU HAVE TO REMOVE THE WHOLE FRONT GRILL AND THE FRONT LOWER BUMPER. TOTALLY CRAZY. WHO EVER ENGINEERED THIS IDEA SURELY DIDN'T THINK IT THROUGH. PLEASE HAVE THIS VEHICLE RECALLED FOR THIS SPECIFIC ISSUE. I KNOW I'M NOT THE ONLY WHO HAS THE SAME PROBLEM. *TR

TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER REPEATED ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO INFORMED THAT THE ENGINE OVERHEATED AND CAUSED INTERNAL DAMAGE TO THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

DEAR NHTSA - I REALLY APPRECIATE YOUR AGENCY IN THE US AND WORLD. YOU DO GREAT WORK FOR THE VALUE OF SAFETY! SO, I RECEIVED SAFETY RECALL NOTICE IN THE MAIL FROM SUZUKI AND I CALLED THE SUZUKI HEADQUARTERS TO FIND OUT WHERE/HOW TO GET IT FIXED. THEY TOLD ME TO CALL THIS 1 DEALER IN OAHU SINCE I AM ON OAHU TO GET THE RECALL REPAIR DONE. WHEN I CALLED THAT SPECIFIC DEALER, THE DEALER REFUSED TO FIX IT STATING THAT THEY DIDN'T HAVE ALL THE EQUIPMENT AND TOOLS OR SOME OTHER REASON. ALL THEY COULD DO WAS PUT MY NAME ON A LIST. THEN, WHEN I CALLED SUZUKI HEADQUARTERS TO CONFIRM THIS INABILITY TO FIX MY RECALL, SUZUKI REPEATED THE DEALER INFO AND PHONE NUMBER AND TOLD ME THAT MY PROBLEM WAS SOMETHING ELSE. THEY DIDN'T BELIEVE ME WHEN I TOLD THEM THE DEALER WASN'T FIXING IT! I TOLD THEM THAT THEIR PROCESS WAS NOT ACCURATE AND SUZUKI HEADQUARTERS STATED THAT THERE WAS NOTHING THEY COULD DO. THE CUSTOMER SERVICE AGENT AT HEADQUARTERS DID NOT ALLOW ME TO BE TRANSFERRED TO HIGHER MANAGEMENT. THE AGENT MISHEARD ME AND PUT DOWN WRONG INFORMATION IN HER NOTES. SHE ENDED BY SAYING THAT THEY ONLY FIX HEADLAMPS. THE RECALL NOTICE SAID THEY ARE SUPPOSED TO FIX: HEADLAMP SWITCH, DRL MODULE, SUBHARNESS, AND CIRCUIT CONTROL AT NO CHARGE! THAT'S ALL I WANT CHANGED - NOTHING MORE! NO ONE ON OAHU OR AT SUZUKI HEADQUARTERS HAS GIVEN ME ANY HELP FIXING THIS RECALL. I DON'T WANNA JUST JUNK THE VEHICLE BECAUSE THIS IS A FEDERAL RECALL AND IT IS FEDERAL MANDATE TO FIX THE VEHICLE IMMEDIATELY (SINCE THIS IS MY ONLY VEHICLE). HELP *TR

TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE AIR BAG DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A SPILL IN THE CONSOLE WHERE THE AIR BAG WAS HOUSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.

WHILE AT IDLE THE SERVICE ENGINE LITE CAME ON. THE FOLLOWING CODE WAS PULLED VIA DIAGNOSTIC TOOL.CODE #456. GAS EVAPORATOR LEAK. THIS VEHICLE HAS HAD THE REQUIRED RECALL PERFORMED. OBVIOUSLY NOT THE FIX FOR THE RECALL PROBLEM. *TR

DRIVING AND STABILITY CONTROL, TRACTION CONTROL LIGHT AND ENGINE LIGHT CAME ON. PULLED OVER PUT IN PARK AND WHILE SITTING THERE SPEEDOMETER SHOOTS UP TO 80 MPH, NOTICE THE CAR IS IN PARK. THE DOORS START LOCKING AND UNLOCKING BY THEMSELVES. TOOK IT IN TO GET FIX THEY SAID ITS THE ROLLOVER SENSOR PAID TO HAVE THAT REPLACED. 3 DAYS LATER SAMETHING HAPPENED. APPARENTLY THAT'S WASN'T THE PROBLEM. TAKING IT BACK TO THE SHOP. *TR

TL*THE CONTACT OWNS A 2007 SUZUKI RENO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS ACCELERATION POWER. THE CONTACT MENTIONED THAT THE SPEED DECREASED TO 25 MPH. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. THE VIN WAS NOT AVAILABLE.

NO INCIDENT. NEED HELP WHERE TO TAKE VEHICLE FOR SAFETY RECALL (PASSENGER SEAT CUSHION) AND I DO NOT KNOW WHERE TO CALL TO. NO DEALER NEARBY -LIVE ON AN ISLAND IN ALASKA. PLEASE CONTACT ME BY EMAIL. WILL NEED AT LEAST A WEEK OFF WORK AND MORE THAN $1,000.00 TO GET TO DEALER AND BACK. WILL HAVE TO PUT CAR AND MYSELF ON A FERRY- 3 DAYS ONE WAY. WHAT IS POSSIBILITY OF SENDING NEW PARTS WITH INSTRUCTIONS TO A MECHANIC HERE TO DO THE WORK ON BEHALF OF SUZUKI - THE ONE WHERE I USUALLY I TAKE MY CAR FOR CHECK UPS? *TR