SUZUKI Complaints

I HAD RECEIVED A SAFETY RECALL NOTICE FOR REPLACE THE PART NUM. 85107-80J10-BFK AT 08/13/14 AND TRY A MULTIPLES TIMES CONTACT MY NEAREST DEALER I SAN ANTONIO, TX. (115 MILES FROM MY HOME), AT LEAST SOMEBODY ANSWER ME AND OFFER CONCERT AN APPOINTMENT IN 1 WEEK MORE, UNTIL DECEMBER I RECEIVED AN E-MAIL FROM THEM SIGNED BY [XXX] TELLING ME THAT THEY HAVE THE MENTIONED PART, SINCE THEN I HAD TRIED CONCERT THE APPOINTMENT BY PHONE AND E-MAILS BUT NEVER HAVE AN ANSWER, I DON'T KNOW WHAT I MUST TO DO FOR FIX MY CAR BUT I WISH LEFT CONSTANCY THAT THEY WILL BE TOTALLY RESPONSIBLE OF ANY DAMAGE THAT I RECEIVE IN MY PERSON OR MY CAR. PLEASE HELP ME FOR RECEIVE ATTENTION FROM THAT DEALER. THEY ARE WORLD CAR MAZDA KIA SUZUKI, (210) 587-3090. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT STATED THAT THERE WERE EXPOSED WIRES NEAR THE STEERING WHEEL AND THE DASHBOARD WAS NOT SECURED. IN ADDITION, THE CONTACT STATED THAT THE INTERIOR TRUNK LIGHT REMAINED ILLUMINATED. AS A RESULT, THE BATTERY WAS REPLACED BY THE CONTACT ON MORE THAN TWO OCCASIONS. THE CONTACT STATED THAT THE FAILURES OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V262000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 111,125.

TL* THE CONTACT OWNED A 2006 SUZUKI FORENZA. WHILE DRIVING 40 MPH, ANOTHER VEHICLE RAN THE CONTACT'S VEHICLE OFF THE ROAD CAUSING IT TO CRASH INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED LACERATIONS TO THE FACE, A BRUISED RIB, AND A FRACTURED CERVICAL VERTEBRAE WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 200,000. UPDATED 9/18/2017*CN

DRIVING HOME FROM WORK. SMELLED SOMETHING BURNING. CHECKED CALLED MECHANIC. DROVE INTO HIS GARAGE. CALLED AROUND FOR PARTS. COULDN'T FIND ANY FOUND SWITCH IN CA. TOOK TIME. NO CAR. REPLACED COMBINATION SWITCH, HEAD LIGHT MODULE. LABOR AND INSTALLED HEAD LIGHT MODULE, COMBINATION SWITCH AND REPAIRED MELTED WIRES. 6 HRS. FOR LABOR $70. HR. TOTAL AMOUNT W/ TAXES $452.03 THIS WAS BEFORE RECALL NOTICE. AND KNOW PARTS TO BE FOUND. MOTHER-IN-LAW SENDING OUT THE INFO. RECEIVED FROM SUZUKI $89.26. NOT WHAT WE WERE HOPING FOR.

I HAVE TWO ISSUES, AND HAVE HAD THESE ISSUES SINCE BUYING THE CAR ABOUT 3 YEARS AGO,WHEN RUNNING THE CAR COLD THE BRAKES DO NOT DEPRESS THE FIRST TIME I BRAKE, IT TAKES ALOT OF FORCE TO GET THE CAR TO STOP, IF IT IS WARMED UP FOR 15 MIN OR SO IT WILL NOT HAVE THE ISSUE, BUT FIGURES IT SHOULD BE ADDRESSED. MY OTHER ISSUE IS THE HEADLIGHTS, THEY BURN OUT CONSTANTLY, I CHANGE THEN EVER 2 OR SO MONTHS ALTERNATING BETWEEN DRIVERS SIDE AND PASSANGER SIDE. *TR

I STARTED TO EXPERIENCE WHAT THE OTHER OWNERS OF THE SUZUKI BOULEVARD M109R'S ARE CALLING CLUTCH SHUDDER. THE SYMPTOM IS WHEN ONE IS STOPPED AND BEGINNING TO ACCELERATE. THE CLUTCH DOES NOT ENGAGE RIGHT AWAY. FEELS LIKE IT IS STUCK SO IT BARELY GETS A GOLD OF THE PLATES CAUSING ONE OF TWO THINGS TO HAPPEN. 1. YOU RELEASE THE CLUTCH TOO MUCH AND IT LOOSENS TOO QUICKLY CAUSING THE BIKE TO SHUT OFF WHILE STOPPED. 2. THE CLUTCH BARELY ENGAGES CAUSING A VIOLENT VIBRATION SIMILAR TO WHAT A STANDARD CAR COULD DO IF THE CLUTCH ISN'T ENGAGED OR DISENGAGED CORRECTLY. AFTER THE VIOLENT "CLUTCH SHUDDER" THE BIKE MAY TURN OFF IN TRAFFIC OR GET ENOUGH SPEED TO ENGAGE INTO 2ND GEAR. AT THIS POINT EVERYTHING WORKS WELL. SUZUKI WILL ONLY FIX THIS IF THE MOTORCYCLE IS UNDER WARRANTY. HOWEVER, THE PART IS NOT THE SAME ANYMORE. IT HAS GONE FROM A FLAT WASHER TO A WAVY WASHER. THEY MUST HAVE CHANGED THE PART BECAUSE THEY KNOW PEOPLE ARE HAVING ISSUES BUT THERE IS NO RECALL. *TR

I WAS ON MY WAY TO WORK ON WEDNESDAY NIGHT AND MY TRUCK STARTED JERKING AND LOOSING POWER. SO I HAD TO HAVE IT TOWED TO THE PLACE THAT I'M FINANCING IT FROM THEIR MECHANIC CHECKED IT OUT AND TOLD ME IT WAS THE BATTERY.SO I BOUGHT A BATTERY. IT RAN GOOD SO I DECIDED TO TAKE IT A LITTLE BIT FURTHER AND IT DONE THE SAME THING SO I TOOK IT BACK TO THEM AGAIN YESTERDAY THEY TELL ME THAT THEY ARE BUSY AND THEY CAN'T GET TO IT UNTIL TODAY. I'VE MISSED 3 DAYS OF WORK BECAUSE OF THEIR FALSE ANSWERS.I DON'T WANT TO BE STRANDED ON THE ROAD OR FOR MY TRUCK TO CATCH ON FIRE BECAUSE THEY CAN'T GET IT FIXED LIKE THEY SUPPOSE TO IF I CAN'T GET TO WORK THEY CAN'T GET PAID AND THEY WILL BE READY TO REPO IT. *TR

VEHICLE PURCHASED NEW IN 2006. UNDER 16,000 MILES ONE OWNER. HARD SHIFTED OUT OF PARK OR REVERSE. LOST POWER WHEN IN DRIVE WITH NORMAL RPM'S~ DIAGNOSED AS FAULTY TRANSMISSION RANGE SENSOR BY INDEPENDENT REPAIR SHOP. REPLACEMENT PART ALSO FAULTY. PLEASE NOTE MECHANIC USED TERM "FAULTY". EXTREME SAFETY ISSUE. I EXPECT SUZUKI MOTOR COMPANY TO ISSUE A SAFETY RECALL WITH PARTS THAT ARE DESIGNED NOT TO FAIL AT SUCH LOW MILEAGE. *TR

TL* THE CONTACT OWNS A 2007 SUZUKI RENO. THE CONTACT NOTICED SMOKE AND FLAMES COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT DID NOT DISCLOSE IF A POLICE AND FIRE REPORT WERE FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V262000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 116,000. ..*BF