SUZUKI Complaints

THE FIRST TIME THIS HAPPENED I THOUGHT IT WAS JUST THE BIKE NEEDED A TUNE UP SO I DID A TUNE UP. SAME THING STARTED OCCURRING MORE OFTEN AFTER. THE PROBLEM LIES IN GOING LOW RPM AND LOW SPEEDS WHERE THE MOTORCYCLE SPITS AND SPUTTERS AND 3 OUT OR 5 TIMES IT CUTS OFF, LEAVING THE DRIVER WITH NO CONTROL OVER THE BIKE. THIS ISSUE HAS NOT RESULTED IN AN ACCIDENT YET; BUT IS A DANGER NON THE LESS. I HAVE SINCE TAKEN IT TO TWO DIFFERENT MOTORCYCLE SHOPS AND THEY HAVE YET TO DETERMINE WHAT THE ISSUE IS. I DO NOT FEEL SAFE RIDING THIS MOTORCYCLE IN THIS CONDITION AS IT COULD CUT OFF AND LOOSE CONTROL AND CRASH, WHICH COULD RESULT IN BODILY INJURY. THE SECOND SHOP THAT STILL HAS THE BIKE IS GETTING A SUZUKI REPRESENTATIVE TO COME AND LOOK AT IT SINCE THE AUTHORIZED SUZUKI SHOP HAS NO CLUE IN WHAT IS GOING ON WITH THE MOTORCYCLE. THIS SEEMS TO BE THE FIRST ISSUE OF THIS KIND WHERE THESE EXPERTS HAVE NOT BEEN ABLE TO FIGURE OUT WHY THIS MOTORCYCLE IS DOING THIS. I HAVE BEEN TOLD THAT ALL THE COMPONENTS THAT HAVE BEEN CHECK ARE WELL WITHIN TOLERANCES AS SET FORTH BY THE MANUFACTURE. THE MOTORCYCLE IS STOCK EXCEPT FOR THE EXHAUST, WHICH WAS THE WAY I BOUGHT IT. I HAD A POWER COMMANDER INSTALLED BUT THE" ISSUE" WAS WITH IT ON OR OFF. I WANTED TO POST THIS TO INFORM ANYONE ELSE WHO HAS THIS MAKE, MODEL AND YEAR OF BIKE TO TAKE HEED AND BE SAFE IF THIS SITUATION STARTS AFFECTING THEM AS IT HAS ME. SO FAR I HAVE SPENT WAY TOO MUCH MONEY IN TRYING TO GET THIS RESOLVED, BUT I WOULD RATHER RIDE A SAFE BIKE INSTEAD OF A NON-SAFE BIKE. CURRENT MILEAGE NOW IS 50,000.. *TR

TL* THE CONTACT OWNS A 2000 SUZUKI VZ800 MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, FUEL WAS LEAKING FROM THE VEHICLE AND THERE WAS SMOKE COMING FROM THE REAR CARBURETOR. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V350000 (FUEL SYSTEM, GASOLINE). THE MOTORCYCLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,090.

TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE ENGINE STALLED. IN ADDITION, THE CONTACT NOTICED THAT THERE WAS FUEL LEAKING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THERE WAS A BURNING ODOR COMING FROM THE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 01/23/15*LJ UPDATED 02/02/15*LJ UPDATED 6/8/2015*JS UPDATED 9/11/2017*CN

THE HEAD LIGHTS KEEP GOING OFF EVERY 4 TO 6 MONTHS. THERE'S BEEN NUMEROUS COMPLAINTS FROM OTHER OWNERS ON REPAIRPAL.COM ABOUT THE SAME THING AND SUZUKI HAS NOT WANTED TO RECOGNIZE THAT THERE IS A PROBLEM. THIS IS PARTIALLY WHAT THEY HAVE POSTED "WE UNDERSTAND THE CONCERNS YOU HAVE RAISED IN YOUR MESSAGE AND WE WANT TO INFORM YOU THAT THERE IS NO KNOWN ISSUES WITH THE HEADLIGHT ASSEMBLY". YET EVERYONE'S COMPLAINTS ABOUT THE HEADLIGHTS GOING OFF EVERY 4 TO 6 MONTHS IS A FACT. I TRIED REPLACING THE ENTIRE HEAD LIGHT ASSEMBLY BEFORE I KNEW THERE IS ACTUALLY A PROBLEM WITH IT AND IT'S STILL DOING IT MONTHS LATER. IT'S GETTING VERY EXPENSIVE FOR EVERYONE AND MYSELF TO BE REPLACING HEADLIGHT BULBS EVERY COUPLE OF MONTHS THAT SHOULD BE LASTING YEARS. *TR

WIFE GOT IN THE CAR THIS A.M. TURNED THE KEY AND BOOM DRIVERS SIDE DOOR AIR BAG BLEW UP. *TR

PASSENGER FRONT SIDE AIR BAG LIGHT KEEPS COMING ON, SENT TWO NOTES TO DEALER-NO REPLY WITH ALL THE TALK OF RECALLS OF SUZUKI I AM CONCERNED, WITH NO REPLY FROM DEALER EVEN MORE CONCERNED (5 STAR, ALTOONA, PA) (NEED TO VERIFY YEAR AND MILEAGE, CAR IS NOT HERE NOW). *TR

WAS DRIVING ON THE HIGHWAY , SLOWED DOWN TO TAKE A RIGHT TURN ONTO SIDE ROAD....THERE WAS A TERRIBLE GRINDING NOISE AND IMMEDIATE PULL OF CAR TO RIGHT...HAD TO FIGHT TO KEEP CONTROL OF CAR...WAS HARD TO STEER BUT DROVE HOME AT ABOUT 5 MILES PER HOUR...LUCKILY ONLY A QUARTER OF A MILE...PRETTY SURE IF IT HAD LET GO IF I'D HIT A BUMP OR SOMETHING DRIVING 55 ON THE HIGHWAY...THAT THE CAR WOULD HAVE FLIPPED...THAT'S HOW QUICKLY I LOST CONTROL...AFTER READING ALL OTHER REPORTS...TOO BAD THIS CAR HAD NOT BEEN RECALLED...I MIGHT NOT NOW BE WITHOUT A CAR. *TR

I OWN 2 SUZUKI GRAND VITARA 2010 & 2007 AND I GOT A RECALL NOTICE FROM THE MANUFACTURE FOR TAKING THE CAR TO THE DEALER FOR FIXING THE AIR BAG ISSUE RECALL CALLED DV SO I CHECKED AND THE NEAREST AUTHORIZED DEALER IS A ONE OUR DRIVE SO I CALLED THE MANUFACTURE AND ASKED FOR HELP BECAUSE ITS THEIR PROBLEM AND THEY SHOULD SOME HOW HELP COSTUMERS TO GET THE CAR REPAIR BEFORE SOMEONE GETS HEART THE APPOINTMENT TAKES A 1/2 DAY OR MORE DEPEND OF THE DAY AND WHERE YOU LIVE. SO I HAVE TO LOOSE A DAY AND GAS MONEY AND MY TIME AND GO TO THE NEXT TOWN TO GET THE CAR REPAIR AND I HAVE TO DO IT 2 TIMES BECAUSE I HAVE 2 CARS SO DON'T YOU THINK ITS FAIR IF MANUFACTURE HELP US WITH SOME KIND OF BENEFITS LIKE GAS MONEY OR OIL CHANGE OR AT LEAST LET US TAKE IT TO OTHER DEALER NEAR BY TO DO THIS I NEED HELP WE HAVE 2 CARS AND I DON'T HAVE THE TIME TO DO IT AND SUZUKI IS NOT HELPING TO GET THE PROBLEM FIX SO I LIKE TO KNOW IS THERE ANY OPTION FOR PEOPLES LIKE ME WHO WORKS ALMOST 7 DAYS A WEEK AND NEEDS THE CAR I CALLED THE MANUFACTURE AND THEY WHORE VERY RUDE AND DON'T EVEN WANT TO TALK TO YOU AND NOT TAKING ANY FAULT IN THIS RECALL AND NOT EVEN WELLING TO HELP YOU SOME HOW TO GET IT FIX AND [XXX] SAYING WE FIX IT FOR FREE ITS YOUR JOB TO TAKE TO THE DEALER AND WE DON'T CARE HOW FAR IT IS OR HOW LONG THE APPOINTMENT IS SO DEAL WITH IT.SO KINDLY ADVISE ME IF I HAVE OR I CAN GET SOME HELP BEFORE MY FAMILY GET HEART. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

PASSENGER AIR BAG LIGHT ON DASHBOARD IS CONTINUALLY ON. THE DEALER SAYS THAT THE FAULT LIES IN THE BOTTOM SEAT CUSHION AND SENSING APPARATUS. A REPLACEMENT COSTS OVER $900. THE DEALER SAID THAT IF THE WARNING LIGHT IS ON THE AIR BAG MAY NOT FUNCTION IN THE EVENT OF A CRASH. THE DEALER ALSO SAID THAT THIS HAS BEEN AN ISSUE ON FORENZA'S. *TR