SUZUKI Complaints

View complaints related to SUZUKI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 SUZUKI XL7
    - MARION, IN

    WHEN PUT GAS IN DOESN'T START HAS TO HOLD GAS PEDAL DOWN.. DRIVING ON HI WAY GOING 70MPH ON INTERSTATE 69. HAD TO COME TO ABRUPT STOP TRUCK SHUT OFF AND WOULD NOT START FOR FEW MINUTES IN MIDDLE OF HIGHWAY . THIS HAS HAPPENED TWICE SO FAR.AND SOMETIMES WHEN SPEEDING UP IT SMELLS LIKE SOMETHING IS BURNING.THERES OTHER STUFF BUT NOT TOO MAJOR AS THESE ARE. *TR

    Source: NHTSA WEB SITE
  • 2014 SUZUKI M109R
    - MEDFORD, NY

    WHILE TRAVELING WITH WITH ENGINE RPM AT 2500 THE BIKE SURGES CAUSING A JOLTING FEELING ON THE BIKE. WHICH WHEN UNEXPECTEDLY CAUSING THE RIDER TO APPLY MORE THROTTLE LEADING TO AN ADDIDENT OR INJURY TO THE RIDER OR PASSENGER. *TR

    Source: NHTSA WEB SITE
  • 2008 SUZUKI GRAND VITARA
    - ROWLETT, TX

    JUST AS THOUSANDS OF OTHERS HAVE SAID. MY 2008 GRAND VITARA LOW BEAM H7 STYLE HEADLIGHTS BLOW OUT CONSTANTLY. VERY UNSAFE TO NEARLY CRASH WHEN BOTH BLOW AT THE SAME TIME DRIVING AT NIGHT. VERY UNSAFE DRIVING AND AT ANY GIVEN TIME A HEADLIGHT WILL BLOW OUT. NOT TO MENTION TELLING VARIOUS POLICE OVER AND OVER THE PROBLEM. NOT TO MENTION TICKETS, WARNINGS, AND GENERAL DISDAIN FROM POLICE BECAUSE THEY ASSUME YOUR LYING. I NOW HAVE TO KEEP NITRITE GLOVES AND SPARES IN MY GLOVE BOX AND NOW SHOW THE POLICE. I REPLACE A LOW BEAM BULB ON EITHER SIDE EVERY 3 TO 4 MONTHS. I'VE NEVER HEARD OF THIS AS A SAFE AND ACCEPTABLE DESIGN ON ANY MOTOR VEHICLE. THIS WOULD NOT PASS AS SAFE ON ANYTHING. WE THE CUSTOMERS NEED THIS FIXED. HAD I KNOWN THIS IN 2008 I WOULD HAVE BOUGHT SOMETHING ELSE. AS OF NOW I CANNOT AFFORD TO REPLACE IT. I HATE HAVING TO TRY MY BEST TO BE HOME BEFORE DARK BECAUSE A BULB IS OR WILL GO OUT. RECALL THIS DEFECT NOW.... BEFORE SOMEONE DIES FROM A CRASH. WHEN MY LIGHTS BLEW AT THE SAME TIME THAT NIGHT I WAS SCARED TO DEATH AND ALMOST WRECKED. THIS IS NOT ACCEPTABLE. PLEASE HELP. *TR

    Source: NHTSA WEB SITE
  • 2004 SUZUKI VERONA
    - TRENTON, NJ

    TL* THE CONTACT OWNS A 2004 SUZUKI VERONA. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V363000 (EXTERIOR LIGHTING). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 SUZUKI KIZASHI
    - KENNESAW, GA

    ON AUGUST 11, 2014 MY VEHICLE CAUGHT FIRE WHILE I WAS DRIVING HOME FROM WORK. I HAD TO PULL OVER AROUND THE CORNER FROM MY JOB BECAUSE I SMELLED SMOKE AND SAW SMOKE IN MY CAR. I PULLED OVER A LOCAL FIRESTONE MECHANIC SHOP. I OPENED UP MY CONSOLE BECAUSE MOST OF THE SMOKE WAS COMING FROM THE CONSOLE, AND WHEN I OPENED THE CONSOLE I SAW FIRE. I RUSHED INSIDE THE FIRESTONE TO GET HELP. THE MECHANICS AT THE FIRESTONE USE A FIRE EXTINGUISHER , AND THE FIRE DEPARTMENT WAS CALLED. THE FIRE ALSO STARTED UP AGAIN UNDERNEATH MY CUP HOLDER IN THE CAR, AND AFTER THIS HAPPENED THE BATTERY WAS DISCONNECTED. THE FIRE DEPARTMENT SAID THE FIRE APPEARED TO HAVE STARTED AS A RESULT OF AN ELECTRICAL PROBLEM WITH THE AC POWER PLUG. I DID NOT HAVE ANYTHING PLUGGED IN THE CIGARETTE LIGHTER, SO HOW THE FIRE STARTED AND WHY I DO NOT KNOW. I'M VERY CONCERNED ABOUT MY SAFETY AND THE VEHICLE. I ALSO FILLED A CLAIM WITH SUZUKI CORPORATION, AND THEY HAD AN INSPECTOR COME OUT TO INSPECT THE CAR. THE INSPECTOR IS UNABLE TO DETERMINED WHAT CAUSED THE FIRE IN THE CAR. *TR

    Source: NHTSA WEB SITE
  • 2004 SUZUKI XL-7
    - WEST YARMOUTH, MA

    GOING ON A SMALL TRIP, AND MY PASSENGER, A RATHER LARGE MAN, SAT IN PASS FRONT SEAT, AND THE AIRBAG LIGHT CAME ON THE DASHBOARD, AND THE CLOCK STARTED FLASHING. BROUGHT TO BRAINTREE TOYOTA, NEAREST DEALERSHIP THAT WORKED ON SUZUKIS, AND THEY WERE ABLE TO RECALIBRATE UNDER PASS SEAT, RESET, AND ALL WORKED UNTIL A FEW MONTHS LATER, WHEN THE SAME MAN SAT IN THE PASS SEAT, AND AGAIN, THE AIRBAG LIGHT CAME ON AND THE CLOCK FLASHED, AND HAS BEEN EVER SINCE. I HAVE BEEN LIVING WITH THIS PROBLEM NOW FOR ABOUT 3-4 YEARS AND WAS TOLD THAT THE PARTS TO REPLACE WOULD BE SENSORS AT A COST OF ABOUT 1500.00 TO ME, AT MASTRIA SUZUKI. *TR

    Source: NHTSA WEB SITE
  • 2007 SUZUKI BOULEVARD M109R
    - PLANTATION, FL

    I WAS WASHING MY MOTORCYCLE, HAD IT OFF THE GROUND ON A LIFT, AND WAS CLEANING THE REAR WHEEL AND I SPIN THE WHEEL AS I CLEAN IT. IN FORWARD SPIN IT SPUN FINE BUT WHEN I REVERSED THE SPIN IT WOULD DRAG AND BIND. UPON FURTHER INVESTIGATION, I FOUND THAT WHEN I SPUN THE WHEEL IN REVERSE, I NOTICED THE INSIDE BRAKE PAD WOULD PROTRUDE OUT FROM BETWEEN THE BRAKE PAD HOUSING AND THE BRAKE ROTOR. I WAS ABLE TO PULL THE BRAKE PAD COMPLETELY FREE BY HAND FROM THE BRAKE HOUSING...IT HAD TOTALLY SEPARATED FROM THE BRAKE HOUSING. I CALLED THE RETAILER AND THEY COULD DO NOTHING WITHOUT A RECEIPT. I CALLED THE MANUFACTURER AND THEY SAID THEY WANTED ME TO SEND THE PARTS TO THEM AT MY COST AND THEY WOULD SEND ME NEW PADS. I SAID NO I WILL PAY NOTHING FOR YOUR PROBLEM AND THIS IS POTENTIALLY A LIFE OR DEATH MANUFACTURING DEFECT AS REAR BRAKE STOPPING POWER WOULD BE ZERO IF THAT PAD FALLS OUT WHILE BRAKING. MANUFACTURER: VOLAR MOTORSPORT 833 LAWSON STREET, CITY OF INDUSTRY, CA 91748 626.964.3399 [email protected] <[email protected]>; HERE IS MY INITIAL EMAIL TO VOLARMOTORSPORT.COM: ON 9-2-2014 REGARDING PROBLEM..................................... SUZUKI M109R, 2007 REAR BRAKE PADS VMFA231 LAST CHANGED BEFORE DEFECTIVE ONE DISCOVERED 11-27-2011 @ 27,032 MILES; CURRENT MILEAGE 38,652 INSIDE PAD TOTAL SEPARATION FROM HOUSING. WAS WASHING MY BIKE UP ON ITS STAND AND WAS SPINNING THE REAR WHEEL TO CLEAN IT AND WHEN I SPUN IT IN REVERSE IT WAS BINDING? I INVESTIGATED AND, WHILE WATCHING, WHEN I SPUN IT IN REVERSE, THE PAD WAS MOVING OUT OF THE BACK OF THE HOUSING AND BINDING THE WHEEL. I WAS ABLE TO PULL PAD THE REST OF THE WAY OUT PRETTY FREELY. LARGE SAFETY ISSUE IN MY OPINION AS YOU CAN IMAGINE. *TR

    Source: NHTSA WEB SITE
  • 2005 SUZUKI VERONA
    - HAMLET, NC

    TL* THE CONTACT OWNS A 2005 SUZUKI VERONA. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT FAILED TO LOCK IN THE LATCH. IN ADDITION, BOTH THE REAR PASSENGER SEAT BELTS WERE STUCK IN THE LATCH AND WOULD NOT RELEASE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE DRIVER SIDE SPRING WOULD NOT RELEASE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SUZUKI RENO
    - COLUMBUS, OH

    I BOUGHT MY CAR IN EARLY FEB, 2014, AND I AM ALREADY HAVING PROBLEMS WITH IT. I BOUGHT MY CAR FROM [XXX], AND WAS TOLD WHEN I BOUGHT IT THAT IT RECENTLY HAD BRAKE/TIRE/SYSTEM WORK DONE, BUT THEY REFUSED TO LET ME KEEP A COPY OF THE BILL FOR SAID WORK. WHEN SHOWED THE CAR, THERE WERE DENTS AND SCRATCHES ON THE CAR, BUT I WAS TOLD THE CAR HAD NOT BEEN IN ANY ACCIDENTS. WHEN I RECENTLY USED CARFAX TO CHECK THE HISTORY OF THE CAR, IT HAD 15 REPORTS ON IT. [XXX] ALSO SOLD ME INSURANCE FOR MY CAR, WHICH I WAS TOLD WOULD COVER NEARLY BUMPER TO BUMPER, BUT IT SO FAR HASN'T COVERED ANYTHING THAT HAS GONE WRONG WITH THE CAR. STARTING THIS SUMMER, I HAD TO REPLACE ONE OF MY TIRES BECAUSE IT WAS DRYROTTED AND ABOUT TO EXPLODE. THE OTHER TIRES ARE DRYROTTING AS WELL, AND ARE CERTAINLY NOT NEW LIKE I WAS TOLD. THE BRAKES SQUEAK WHEN GO TO USE THEM, I'VE ALREADY HAD TO BALANCE THE CAR, AND THE BACK ALIGNMENT IS COMPLETELY OUT. MY CHECK ENGINE LIGHT CAME ON IN LATE JUNE, AND AFTER GETTING A DIAGNOSTIC, I WAS TOLD IT WAS A SENSOR. WHEN LOOKING ONLINE TO ORDER THE PART (SINCE THE INSURANCE DOESN'T COVER THAT EITHER), I LEARNED THAT I ALSO NEEDED TO REPLACE THE THROTTLE BODY. I CALLED UP SUZUKI TO DOUBLE CHECK, AND THEY CONFIRMED IT. SUZUKI ALSO TOLD ME THAT THEY HAD STOPPED MAKING THAT PART ALTOGETHER, EVEN THOUGH THE CAR MODEL IS 8 YRS OLD. BECAUSE THE SENSOR OR PART IS BAD, I FEAR WHEN I DRIVE OVER 55 MPH BECAUSE AT TIMES THE CAR WILL STOP ACCELERATING (ALMOST LIKE I WENT ON CRUISE CONTROL, WHICH MY CAR DOES NOT HAVE), AND I HAVE TO LET OFF THE GAS AND REAPPLY THE GAS TO GET MY CAR TO GO FASTER. IN MAY, I RECIEVED/HEARD THE RECALL NOTICE FOR MY CAR. I GOT A LETTER IN JUNE FROM SUZUKI THAT THEY STILL DID NOT HAVE THE PART FOR MY CAR, AND WOULD SEND A LETTER WHEN THEY GOT IT. I STILL HAVE NOT GOTTEN THE NEW LETTER. 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2004 SUZUKI FORENZA
    - TENTRALIA, WA

    TL* THE CONTACT OWNS A 2004 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, ANOTHER VEHICLE CRASHED INTO THE SIDE OF THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. PAM

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE