SUZUKI Complaints

TL* THE CONTACT OWNS A 2008 SUZUKI RENO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE HEAD LIGHTS SUDDENLY MALFUNCTIONED AND STOPPED OPERATING. THE CONTACT INDICATED WHILE DRIVING AT NIGHT ONLY THE HIGH BEAM LIGHTS WOULD OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 104,000.

MY HEADLIGHTS ALL OF A SUDDEN STAYED ON EVEN AFTER THE CAR HAD BEEN TURNED OFF, AND I FELT A LOT OF HEAT COMING FROM UNDERNEATH THE STEERING WHEEL ON THE LEFT SIDE; THERE WAS A SMALL RELAY OR MODULE SO HOT YOU COULDN'T EVEN TOUCH IT; I HAD TO THE HEADLIGHTS FUSE OFF AND LET IT COOL DOWN. I PROCEEDED TO TAKE THE MODULE OFF AND UNPLUG IT, DID SOME RESEARCH AND FOUND OUT THAT THERE WAS A RECALL ON THIS MODULE CALLED THE DLR MODULE. I CONTACTED THE DEALER BUT EVEN THOUGH THEY HAVE THE PART IN STOCK TO FIX AND REPLACE THIS MODULE, THEY REFUSED TO TAKE CARE OF IT, SAYING THAT THEY STILL DIDN'T HAVE THE PART TO FIX THIS ISSUE AND I WOULD BE CONTACTED BY MAIL WHEN THEY DID. THEY'RE WILLING TO SELL YOU THE PART BUT THEY WON'T REPLACE IT. THEY JUST DON'T WANT TO TAKE RESPONSIBILITY! I ASKED TO HAVE SOMEONE FROM CUSTOMER SERVICE CALL ME, BUT THEY HAVEN'T. I WAS LUCKY TO FIND THE ROOT OF THE PROBLEM IN TIME, OTHERWISE IT WOULD HAD CAUGHT ON FIRE. THIS ISSUE NEEDS TO BE ADDRESSED IMMEDIATELY. PLEASE HELP. *TR

TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN ID NUMBER: 13V405000 (AIR BAGS). HOWEVER, THE AIR BAG WARNING LIGHT CONTINUED TO ILLUMINATE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V405000 (AIR BAGS). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER COULD NOT REPAIR THE VEHICLE FOR SEVEN MONTHS SINCE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.

TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V262000 (EXTERIOR LIGHTING), BUT THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNED A 2006 SUZUKI FORENZA. THE CONTACT DROVE THROUGH A RED LIGHT AT 40 MPH AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED HEAD AND BACK CONTUSIONS AND TWO OTHER OCCUPANTS WERE ALSO INJURED. MEDICAL ATTENTION WAS RECEIVED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000. ...UPDATED 09-15-14 *BF

TL* THE CONTACT OWNS A 2005 SUZUKI VERONA. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT BUCKLE WAS DISENGAGED AND WOULD NOT FASTEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

RECURRING EVENT AIR BAG LAMP KEEPS TURNING ON NEVER BEEN IN ACCIDENT HAD IT REPLACED TWICE SUZUKI DEALER WAS OFF FOR YEARS, NOW HAS COME BACK AND STAYED ON FOR MONTHS. ON 3/20/2014 CAR SPUTTER LOST POWER WAS ABLE TO PARK IT IN A PARKING SPACE NOT ABLE TO TURN BACK ON, PROBLEM FUEL PUMP WENT OUT. 8/28/2014 RECENTLY, WHILE DRIVING MY CAR, MY SUZUKI FORENZA 2005 LOST COMPLETE POWER: WHEN CHECKED THE BELIEVED PROBLEM IS 4-3 SHIFT MALFUNCTION P1884 MANUFACTURER CONT TRANS AND P0700 TRANS CONTROL SYSTEM MALFUNCTION. MY MECHANIC TOLD ME TO GET A HOLD OF SUZUKI, TO SEE IF UNDER WARRANTY, IF ITS GOING TO BE RECALLED OR WHERE IT CAN BE REPAIRED, STILL TRYING TO GET A HOLD OF THEM. *TR

FLYWHEEL MAGNETS SHIFTED AND CRACKED. PIECES OF THE MAGNET ARE ALL OVER THE INSIDE OF THE ENGINE. STATOR IS SCRATCHED. FOUND OUT BECAUSE OF VIBRATION AT LOW RPM AND BIKE NOT HOLDING A CHARGE. *TR

THE LOCKS CLICK AS THOUGH THE DOORS ARE LOCKING AND UNLOCKING WHILE IDLE OR DRIVING. THE CHECK ENGINE LIGHT FLASHES. THE AIRBAG LIGHT WAS COMING ON AND GOING OFF PERIODICALLY UNTIL IT FINALLY JUST STAYED ON. *TR