SUZUKI Complaints

IMMEDIATELY AFTER PURCHASING THE 2005 VERONA IN APRIL 2012, FROM A LOCAL USED CAR DEALERSHIP, WE STARTED HAVING PROBLEMS. THE CHECK ENGINE LIGHT CAME ON WITHIN A DAY OR TWO, THE AIRBAG AND TIRE PRESSURE WARNING LIGHTS ALSO CAME ON. THE DEALER KEPT TELLING US THEY COULD NOT FIND ANYTHING WRONG TO CAUSE THE ENGINE LIGHT TO COME ON. ONE MECHANIC FINALLY SAID IT WAS JUST THE GAS CAP NOT BEING TIGHT ENOUGH. THIS DEALER SAID THAT THEY COULD NOT DETERMINE WHY THE AIRBAG AND TIRE PRESSURE LIGHTS WERE ON. THE CAR BEGAN HESITATING WHEN TRYING TO ACCELERATE AND WOULD ALMOST STALL. THIS WOULD HAPPEN WITHOUT WARNING. AT TIMES, IT WOULD NOT EVEN START. AFTER SEVERAL MONTHS OF THIS, I TOOK IT TO A SUZUKI DEALER WHERE THEY DIAGNOSED IT AS A DEFECTIVE FUEL PUMP. THE CAR DIDN'T EVEN HAVE 50,000 MILES ON IT YET. AT 75,000 MILES I TOOK IT BACK TO THE SUZUKI DEALER FOR SERVICE TO SEE IF THEY COULD DIAGNOSE THE REASON FOR THE WARNING LIGHTS. THEY SAID THE SENSORS WERE BAD AND NEEDED TO BE REPLACED. THERE WAS ALSO A PROBLEM WITH THE TRANSMISSION STARTING TO GO BAD AND THE REAR BRAKES WERE MALFUNCTIONING. THE SERVICE ADVISOR SAID THAT IT WOULD REQUIRE $8400 IN PARTS ALONE TO TRY TO REPAIR THE CAR. HE SAID THE CAR WAS NOT WORTH IT AND TOLD ME IT WOULD BE BETTER TO SPEND THE MONEY ON ANOTHER CAR. HE SAID THAT THIS MODEL IS KNOWN FOR ALL KINDS OF MECHANICAL PROBLEMS AND THEY ARE NOT USUALLY WORTH FIXING. I BELIEVE THAT THE SUZUKI VERONA IS AN UNSAFE VEHICLE THAT SHOULD HAVE BEEN RECALLED BY THE FACTORY WHEN THESE TYPES OF PROBLEMS STARTED TO APPEAR. I HAVE GONE ON-LINE AND READ NUMEROUS SIMILAR ACCOUNTS FROM OTHER OWNERS. THEY ARE AFRAID TO DRIVE THE CAR, AS AM I, NOT KNOWING WHEN IT WILL STALL AGAIN OR BREAK DOWN WITHOUT WARNING. THIS MODEL IS DEFECTIVE AND NOT SAFE TO DRIVE. *TR

MY CAR LOSES POWER WHILE CAR IN MOTION, ALSO, AC WILL NOT POWER ON , BUT AFTER SOME TIME IT WILL POWER ON. MALFUNCTION LIGHT STAYS ON AT TIMES, AND WILL GO OFF AT TIMES, BUT FOR NOW IT IS ON , AND HAS BEGAN TO BLINK. CAR HAS BURNING SMELL AT TIMES AS WELL, LIKE PLASTIC IS BURNING OR SOMETHING. *TR

I RECENTLY LOST MY CAR WHICH WAS A '07 SUZUKI FORENZA TO WHAT HAS BEEN DESCRIBED AS A MECHANICAL CAR FIRE BROUGHT ON BY SOME SORT OF MECHANICAL FAILURE. I BELIEVE THIS WAS A CULMINATION OF A SERIES OF FAILURES OVER TIME DESPITE WHATEVER ACTION I TOOK TO AVOID IT. INITIALLY I ENCOUNTERED INTENSE FLICKERING WITH MY HEADLAMPS. HEADLIGHTS WOULD STAY ON EVEN AFTER REMOVING THE KEY FROM THE IGNITION. I BELIEVE THAT THE CONSISTENCE OF THIS OCCURRENCE, HAS CAUSED MY VEHICLE'S BATTERY TO FAIL. I ULTIMATELY HAD TO HAVE THE BATTERY REPLACED. I WOULD ALSO HAVE A TOXIC SMELL COME THROUGH THE VENTILATION SYSTEM FROM TIME TO TIME. IT SMELLED LIKE SOMETHING BURNING AND MELTING. HOWEVER, I WAS NEVER ABLE TO DETERMINE WHAT IT WAS. THIS WAS GOING ON INTERMITTENTLY FOR QUITE SOMETIME. THEN EVENTUALLY MY CAR WAS LOST TO THE MECHANICAL CAR FAILURE FIRE. I WAS FORTUNATE TO GET OUT OF THE VEHICLE WITH ONLY MINOR INJURIES SUCH AS BURNS AND SMOKE INHALATION. INCIDENT DATE: 12/28/2013 INCIDENT LOCATION: LAKE WORTH FLORIDA PALM BEACH SHERIFFS OFFICE / LAKE WORTH POLICE CASE # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I PURCHASED THE 2004 SUZUKI VERONA LAST YEAR FROM A THIRD PARTY. THE ENGINE STALLS IN THE MIDDLE OF THE STREET. IT COMPLETELY STOPS. LAST YEAR IT STOPPED COMPLETELY AND WOULD NOT TURN ON. LUCKILY NO CARS WERE BEHIND ME. I HAD TO CALL THE TOW TRUCK AND FIX IT. THE PROBLEM WAS WITH THE FUEL INJECTION. I WENT ONLINE AND CHECKED FOR RECALL. THERE WERE RECALLS FOR THE ENGINE STALL BUT ONLY FOR 2004. THE CORPORATE OFFICE INFORMED ME THAT SINCE IT WAS A 2005 YEAR, THEY CANNOT FIX THE PROBLEM. I SPENT ALMOST $700 AND NOW THE PROBLEM STARTED ARISING AGAIN LAST SATURDAY. THE ENGINE ALMOST STALLED. I CALLED THE CORPORATE OFFICE AGAIN AND AFTER GIVING MY VIN # THEY SAID THAT NO RECALL HAVE BEEN LISTED WITH THAT VIN NUMBER. THEY EVEN SAID THAT HERE WERE NO OTHER RECALL FOR THAT YEAR AND MAKE WHICH I KNOW IS NOT TRUE. I CALLED THE NATIONAL HIGHWAY PEOPLE AND THEY SAID THAT THERE ARE 2 RECALL FOR THAT YEAR AND MAKE BUT THE CORPORATE OFFICE TELLS ME THAT THERE IS NONE. I WOULD BE HAPPY IF YOU COULD GIVE ME SOME INFORMATION ON THE RECALL FOR THAT VIN NUMBER. MY REFERENCE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

VEHICLE SITTING IN DRIVE. STARTED VEHICLE PUT IN REVERSE AND BACKED OUT OF DRIVE. PUT VEHICLE IN DRIVE AND IT WENT DEAD BUT WAS ROLLING...NO CONTROL,POWER STEERING OUT NO BRAKES.. LET VEHICLE ROLL TO END OF STREET AND PRESSED HARDER ON BRAKES AND IT STOPPED. PUT VEHICLE IN PARK..TURNED OFF SWITCH...ATTEMPTED TO START AGAIN AND PUT THE VEHICLE IN DRIVE AND THE ENGINE STOPPED RUNNING AGAIN. TURNED THE AIR OFF AND RESTARTED THE ENGINE AND PUT IN DRIVE AND IT RAN BUT THE GAS PEDAL WAS MORE SENSITIVE THAN USUAL GOT TO THE HOUSE AND PUT IN PARK AND PUT ON E-BRAKE. WAITED FOR A COUPLE OF HOURS AND STARTED THE ENGINE AND TRIED TO RELEASE PARKING BRAKE BUT IT WOULD NOT RELEASE. TURNED THE AIR ON WITH CAR RUNNING AND IT DIED AGAIN WITHOUT SHIFTING INTO DRIVE. RESTARTED THE CAR AND PUT IN REVERSE TO SEE IF IT WOULD DIE AGAIN AND THE CAR TRIED TO DIE SO I PUT IN PARK AND CUT THE ENGINE OFF AND PARKING BRAKE WOULD STILL NOT RELEASE. *TR

THE POWER STEERING WENT ON THE VEHICLE EXCEPT WHEN ACCELERATING IN TURNS. TOOK IT TO A GARAGE WHERE THEY REPLACED THE PUMP. AFTER JUST DRIVING FOR 2 MILES THE PROBLEM CAME BACK. I RESEARCHED THE CAR ON THE WEB AND NOTICED I AM NOT ALONE WITH THIS PROBLEM. IT SOUNDS LIKE THAT NO MATTER WHAT I GET FIXED FOR THIS PROBLEM IT WILL JUST RETURN IN A SHORT TIME LATER. IT ALSO SOUNDS LIKE SUZUKI WILL DO NOTHING ABOUT IT. HOW CAN THIS BE ALLOWED? HOW CAN THIS BE SAFE? THERE ARE 80 COMPLAINTS ON HERE FOR A 2007 SUZUKI XL7 AND 25% OF THEM ARE FOR THE POWER STEERING. I'M ALSO AFRAID TO DRIVE MY CAR NOW AFTER READING THE HIGH AMOUNT OF AIRBAG DEFECTS. I AM NOT A RICH MAN. I HAVE A WIFE AND 3 KIDS AND HARDLY ANY MONEY. THIS IS MY ONLY VEHICLE. IF THIS IS A GOVERNMENT RUN WEBSITE THEN HOW COME NOTHING HAS BEEN DONE ABOUT THIS? THERE SHOULD BE A RECALL AND SUZUKI SHOULD BE PAYING FOR IT. SOONER OR LATER SOMEONE IS GOING TO GET SERIOUSLY INJURED FROM THIS PROBLEM. IS THAT WHAT IT TAKES FOR ANY ACTION TO GET DONE? I'M PRETTY SURE THE LAWSUIT FROM AN ACCIDENT WILL COST MORE THAN JUST FIXING ALL THESE VEHICLES. IT'S PRETTY SAD THAT WE ARE MORE WORRIED ABOUT OUR RELATIONSHIP WITH A FOREIGN COUNTRY THAN A FAMILY THAT MAY LOSE A LIFE OR TWO BECAUSE THEY ARE TOO CHEAP TO FIX THEIR PROBLEM THAT EVERYONE, INCLUDING THEM, KNOWS CAME DIRECTLY FROM WHEN THE CAR WAS DESIGNED AND BUILT. IT IS VERY UNDERSTANDABLE THAT CAR PARTS BREAK AFTER AWHILE. WHEN THEY ARE THE SAME CAR PARTS ON 25% OF A CERTAIN MODEL, IT IS VERY EASY TO SEE THAT SOMETHING IS WRONG. WHAT DOES IT TAKE TO GET A RECALL? 100% OF PEOPLE OWNING THIS VEHICLE TO COMPLAIN? ALL EVERYONE IS ASKING FOR IS TO PLEASE FIX THEIR VEHICLE SO IT RUNS LIKE IT SHOULD AND SHOW US SOME FAITH THAT THE CONSUMER IS VALUED FOR ONCE. THANK YOU FOR YOUR TIME...EVEN THOUGH I WILL PROBABLY HEAR NOTHING ABOUT THIS FROM ANYONE. *TR

TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V262000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE TIMING CHAINS HAVE BEEN REPLACED TWICE IN 2 YEARS EVERY TIME INSPECTION IS DEW THEY ALWAYS KICK ON LIGHT SUZUKI REFUSES TO FIX ISSUE BUT SAME MOTOR AS CHEVY EQUINOX AND THEY HAVE ISSUED A RECALL ON CHAINS .THIS RECALL SHOULD BE ON XL7 AS WELL HAS SAME ISSUE SAME MOTOR BUT NOTHING BEING DONE TO FIX PROBLEM. 2700 DOLLAR REPAIR EVERY YEAR TO PASS INSPECTION. THEIR A LEMON.( JUNK) *TR

TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE HEADLIGHTS WERE REPLACED BUT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO LOCATE A FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 159,000.

TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 15 MPH, THE CONTACT NOTICED A BURNING ODOR. UPON INSPECTION, IT WAS FOUND THAT THERE WERE FLAMES EMITTING FROM THE ENGINE COMPARTMENT WHICH THEN SPREAD TO THE REST OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.