SUZUKI Complaints

View complaints related to SUZUKI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 SUZUKI FORENZA
    - PIEDMONT, SC

    I JUST RECEIVED A RECALL LETTER FROM SUZUKI CONCERNING A FIRE POSSIBLE STARTING IN THE LIGHTS....I AM VERY CONCERNED DUE TO SMELLING A BURNING SMELL FOR A WHILE NOW WHEN I AM DRIVING ! ...I CANNOT AFFORD A NEW CAR THIS IS MY ONLY CAR WHAT DO I NEED TO DO? ...I HAVE TO DRIVE TWO HOURS TO WORK AND BACK EVERYDAY DOES ANYONE KNOW WHEN SUZUKI WILL FIX THE PROBLEM?? THANK YOU *TR

    Source: NHTSA WEB SITE
  • 2007 SUZUKI FORENZA
    - ST. PAULS, NC

    THIS IS THE 2ND RECALL ON THE DRL MODULE IN 2 YEARS. I HAVE HAD TO REPLACE MY BATTERY TERMINALS ON THE CAR. THE HEADLIGHTS WON'T TURN OFF UNLESS I UNHOOK THE BATTERY. THE RECALL GOT STARTED IN MAY 2014, THE RECALL WAS MAILED OUT IN JULY 2014 AND THE RECALL IS BEING DONE WHILE SUZUKI DOES NOT HAVE THE PARTS. THE CAR COMPANY WILL TAKE FOR EVER TO GET THE PARTS. I CALLED SUZUKI AND WAS TOLD THAT IF MY CAR CATCHES ON FIRE IT IS NOT THEIR CONCERN. IN THE MEANTIME I HAVE NO OTHER WAY TO WORK. I CAN NOT REGISTER THE CAR, CAN NOT DO THE INSPECTION, CAN NOT DRIVE IT. THIS IS SUCH A HARDSHIP FOR A LOT OF PEOPLE. SUZUKI SAYS THAT THEY WILL PUT YOU THROUGH TO THEIR CORPORATE OFFICE, BUT THAT IS A BIG JOKE. IS IT ANY WONDER WHY THEY HAVE NOT SOLD NEW VEHICLES IN THE US SINCE 2012.I JUST WANT MY CAR FIXED AND SUZUKI WILL TAKE CARE OF ALL THE ELECTRICAL WRONGS ON MY CAR. IF ENOUGH PEOPLE COMPLAIN SOMETHING WILL GET DONE. *TR

    Source: NHTSA WEB SITE
  • 2007 SUZUKI FORENZA
    - ROCK ISLAND, IL

    I AM THE OWNER OF A 2007 SUZUKI FORENZA. AS I WAS GETTING READY TO TRAVEL ACROSS A BRIDGE WHEN THE CAR APPEAR TO CHANGE GEARS EVEN THOUGH THE SHIFT WAS IN DRIVE. I IMMEDIATELY CHANGED THE SHIFT TO 3RD GEAR AND SLOWLY MADE MY WAY ACROSS THE BRIDGE. HAD THE CAR INSPECTED, I WENT WITH THE MECHANIC ON TEST DRIVE AND IT HAPPENED AGAIN. THEY DIAGNOSED THE PROBLEM TO BE THE MANUAL LEVEL POSITION SHIFT SENSOR. CAR WORKED FINE UNTIL ABOUT A MONTH AGO, IT DID THE SAME THING. NOW I DRIVE VERY CAUTIOUSLY. *TR

    Source: NHTSA WEB SITE
  • 2011 SUZUKI SX4
    - WICHITA, KS

    TL* THE CONTACT OWNS A 2011 SUZUKI SX4. WHILE DRIVING AT AN UNKNOWN SPEED, THE ELECTRICAL COMPONENTS FAILED AND THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 89,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SUZUKI GRAND VITARA
    - OKLAHOMA CITY, OK

    I RECEIVED A RECALL NOTICE REGARDING THE AIR BAGS MALFUNCTION IN THE EARLY PART OF 2014. IN FACT MY AIR BAG LIGHT STAYS ON AND WILL NOT TURN OFF. I TOOK MY CAR TO THE RECOMMENDED DEALER, AND WAITED 3 HOURS, WHILE THE DEALER (BIG RED) TRIED TO SELL ME ANOTHER CAR FOR ALL THAT TIME, ONLY TO BE TOLD 3 HOURS LATER THAT THEY DIDN'T HAVE THE PART TO REPAIR THIS PROBLEM. THIS WAS DONE IN MARCH 2014 AND TO DATE - JULY 2014 AS OF THIS LETTER, I STILL HAVEN'T BEEN NOTIFIED THAT THEY EVER RECEIVED THE PART, SO THIS CONDITION REMAINS UNFIXED. REPORT RECEIPT DATE: SEP 06, 2013 NHTSA CAMPAIGN NUMBER: 13V405000 COMPONENT(S): AIR BAGS COULD YOU PLEASE ALSO HELP ME WITH THIS, I NOTICED THAT I HAVE REPLACED THE SAME HEAD LIGHTS OVER 4 TIMES IN ONE YEAR, THE LAST TIME THE LIGHT WENT OUT THE GENTLEMAN AT OREILY'S SHOWED ME THAT THE HEADLAMP SWITCH WAS BURNT, AND TOLD ME THERE MUST BE SOME ELECTRICAL PROBLEM WITH THE SWITCH AND TO BE VERY CAREFUL. I DID READ WHERE THERE ARE RECALLS FOR PROBLEMS WITH OVERHEATING HEADLAMP SWITCH AND MODULE THAT POSES A RISK OF FIRE. DATE OF INCIDENT: 02/12/2013 NHTSA ID NUMBER: 10618387 COMPONENT(S): EXTERIOR LIGHTING LASTLY I HAVE A TRANSFER CASE PROBLEM AND THE CAR GETS STUCK IN 4WD HAS ANYTHING TO DO WITH THE POWER TRAIN RECALL? ALL MY 4WD LIGHTS ARE BLINKING, I WAS JUST WONDERING IF YOU KNEW IF THESE PROBLEMS MAYBE RELATED. REPORT RECEIPT DATE: DEC 07, 2007 NHTSA CAMPAIGN NUMBER: 07V554000 COMPONENT(S): POWER TRAIN *TR

    Source: NHTSA WEB SITE
  • 2008 SUZUKI GSX1300R
    - AIBONITO, PR

    I RECEIVED A SAFETY RECALL LETTER FROM SUZUKI,AND THEIR DISTRIBUTOR SUZUKI DEL CARIBE,INC. AROUND FEB/2010, THE SAFETY RECALL ID #79259 , DURING THE SAME MONTH AND YEAR 02/2010, I TAKE MY MOTORCYCLE TO THE SUZUKI PREMISES IN PR AND THEY REPLACED THE RECTIFIER, THEN AFTER A YEAR I TAKE THE MOTORCYCLE BACK WITH THE SAME PROBLEM,THEY REPLACED,THEN ABOUT MONTH AGO,THE REPLACEMENT PART FAILED AGAIN,NOW SUZUKI,ESTABLISH THAT MY MOTORCYCLE IS NOT UNDER SAFETY RECALL CAMPAIGN,AND REJECT TO REPLACE THE PART IN QUESTION,I HAVE MADE SEVERAL ATTEMPTS BUT THE RESULTS HAVE BEEN FRUITLESS,PLEASE I ONLY WANT THAT THE DEFECTIVE PART BE REPLACE.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2009 SUZUKI SX4
    - MILLERTON, NY

    TL * THE CONTACT OWNS A 2009 SUZUKI SX4. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE PASSENGER SIDE AIR BAG SERVICED. AFTER THE REPAIR, THE CONTACT NOTICED THAT THE DRIVER SIDE AIR BAG INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AGAIN. THE FAILURE MILEAGE WAS 97,596. UPDATED 9/12/14*CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 SUZUKI EQUATOR
    - MILFORD, CT

    TL* THE CONTACT OWNS A 2010 SUZUKI EQUATOR. THE CONTACT STATED THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE DEALER STATED THAT THE FRONT INTERNAL PASSENGER SEAT CUSHION ASSEMBLY NEEDED TO BE REPLACED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 10V118000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 39,284. UPDATED 09/16/14*LJ UPDATED 1/26/2015*JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SUZUKI FORENZA
    - MANSFIELD , TX

    TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE PARKED, THE DAYTIME RUNNING LIGHTS WOULD NOT TURN OFF AND CAUSED THE BATTERY TO DRAIN. IN ADDITION, THE VEHICLE CAUGHT ON FIRE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V262000 (STEERING) BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SUZUKI FORENZA
    - KING STREET, SC

    TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT THE HEADLIGHTS AND HAZARD LIGHTS FAILED. THE CONTACT ALSO STATED THAT THERE WAS A BURNING ODOR BEING EMITTED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE FUSE WAS MELTED AND BURNED. IN ADDITION, THE CARPET NEAR THE DRIVER SIDE WAS BURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN ID NUMBER: 14V262000 (ELECTRICAL) AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE