2016 TESLA MODEL S Complaints

The contact owns a 2016 Tesla Model S. The contact stated that over time, the adhesive for both the forward display and center console had degraded to the point that both components were able to move freely. The contact stated that the center console eventually lost electrical power, and as a result, the contact lost control and visibility of important vehicle safety features and information. The vehicle was taken to the dealer, who was unable to provide a specific diagnosis, but the vehicle was repaired after replacing the forward display and center console. The manufacturer was not notified of the failure. The failure mileage was 58,000. The VIN was invalid.

At low speeds, the rear control arm on the driver side disconnected from the wheel causing instability and a near accident. When looking into this issue, it appears it may be more common than what is published. This could have caused a serious accident if I were going highway speed.

On July 14 between 8:05 AM to 8:08 AM I was going on CA 87 as I went up the ramp suddenly the steering wheel malfunctioned. I’ve lost control of the car steering wheel which started swerving right to left aggressively. I tried to control the steering wheel, but it still kept swerving uncontrollably going from left to right from one lane to another. Luckily, there were no cars in front of me, or behind me, or on the side, but due to the uncontrollable swerving, I almost crashed into the highway wall all of a sudden it just stopped and I was left paralyzed with fear and traumatized with this near death experience, I was shaking uncontrollably and crying And almost had a heart attack. I do have high blood pressure I just don’t understand what exactly happened all of a sudden and I need answers. We contacted the Tesla service center and they gave us a date for July 19th to look into this incident. How is it not a high priority safety concern that needs to be looked into ASAP by the tesla customer service I sent them the timestamp and the date of the incident and all the reply that I got was thank you. this is a big safety concern. I am still traumatized by this incident, and I would like to lodge an official complaint against Tesla motors, cause if I could not have controlled the car in time, I would’ve lost my life and I could’ve endangered the lives of others on that road.

The car was on enhanced auto pilot and was moving at about 50 mph, the traffic in front of me slowed down. The car failed to give an alert, it failed to slow down and stop. I applied the breaks, but by then the car crashed into the pick-up truck in front of me. The car came to a complete stop after the crash and the computer system in the car completely shut down. The car had to be towed to the garage. My safety and the safety of the driver in front of me were at risk due to malfunction of the enhanced auto pilot system We immediately filed a service ticket with Tesla and upon repeated requests we were told that car could not be inspected and the breaks or auto pilot system could not be tested as the car was not drivable. Police and car insurance company were notified. Tesla was able to provide us with a EDR There were no warning signs or messages prior to the malfunction.

The driver's side front suspension control arm (aka "fore link") spontaneously snapped. This occurred when I started the car in the garage, and began to slowly back out. The terrain was level and smooth, and my speed was under 5mph. One piece of the assembly fell from the car and is in my possession. The car was rendered undriveable.

while backing out from the garage at speed below 5 MPH I heard loud snapping sound from the front suspension, then immediately rubbing sound of the front passenger tire against the wheel well. Had the car towed to Tesla dealer in Burlingame CA, and upon inspection has been advised that Front Fore link assembly left and right have to be replaced at my expense since vehicle is out of warranty, yet only has 20k miles on it. If this happened while driving on the freeway the consequences would have been much more dire as reflates to safety. There was absolutely no warning signs that these critical parts are about to fail- absolutely shocking, yet Tesla refused to accept responsibility and Goodwill the repair cost. I am attaching the Tesla service invoice and the pictures of the broken fore link piece I have found underneath the car.

The right front suspension "Lower Fore Link" broke under braking. The Fore Link broke/separated from the ball joint connecting it to the right spindle/upright, causing loss of directional and braking control. The damaged Four Link is available for inspection. Once the Fore Link broke, any braking caused the wheel to move rearward and contact the body wheel arch liner. Once the body contacted the tire, it rode up on the rotating tire, causing the front end to rise and bounce up and down. Under my situation, with my advanced driving experience, I was able to bring the car to a stop before hitting the cars stopped ahead. But under more severe braking conditions, or lower experienced driver, the car might not be able to stop in time, putting me, my passengers, and those of any cars in front of the car at risk. This problem is documented by Tesla Technical Service Bulletin SB-17-31-001. The vehicle and defective component has been inspected by the local Tesla Service Center in Carlsbad CA, but not by any police/insurance/other representative. There were no warnings in advance of the failure.

touch screen melting and leaking substance worried it will shut down dealer says not under warranty no warning or messages about leak

I’ve been complaining about my mcu1 glitching, freezing and my rear view camera not working since June 2022. I also filing a complaint because I have the fsd package on my 2016 mcu1 car and that has not been delivered after a 6 year wait. They released fsd to the mcu1 platform. But less than 50 cars got it and that very software got recalled. They have fixed every other platform but mcu1 since. I truly believe there is a issue with mcu1 hw3. I’ve complained several times about my mcu under warranty about these issues and they said the only fix is mcu2 . Which means they couldn’t fix it under warrranty. That’s a breach of warranty. I almost hit a elderly gentleman a few weeks ago because I was backing up and my screen went black. This has been happening and tesla knows all about it. But Tesla says the only fix is the paid mcu2 upgrade for 2500 dollars. Tesla has been really deceptive and is trying to force it customers to their upgrade. This has been a ongoing issue with many loyal customers. Pretty much anyone that has a 2016-17 tesla s or x with mcu1. Losing basic functionality shouldn’t be a issue but here we are. Please look into this I’m sure you find several others just like me. Thanks for your help.

On Friday, June 2, 2023, I was traveling at highway speed in the left lane south on Interstate 15 just south of Temecula, California. With no warning my vehicle speed started dropping quickly, and did not respond to pressing the accelerator pedal. I immediately started moving lanes to the right, as my speed quickly decelerated to 30 mph. Luckily, I was able to make it to the shoulder safely. There was an exit up ahead, so I continued to drive as my speed continued to decelerate, in the hopes that I could make the exit and have a safe place in which to stop and contact Tesla service. I was able to make that exit, but by the time I got there my speed had decelerated to 20 mph, and as I continued up the exit to a wider shoulder, the car rolled to a stop and would not move again. The car battery had been fully charged before I left home, and the indicator showed over 180 miles of range available. I contacted Tesla, and followed their instructions to attempt to reboot the car, but was not able to. I then arranged for a tow to the Tesla Service Center in Temecula, where the car is now, and we are awaiting a diagnosis. A similar event happened to us in this vehicle in December of 2022; however, at that time the max speed of the car was able to be maintained at 60 mph, and we were able to make it to our destination safely (10-15 minutes of driving.) Once we arrived at that destination and stopped the car, the car would not restart, and it was towed to a Tesla service center in Burbank, CA where repairs were made. The car has functioned normally until yesterday. I feel this incident definitely put myself, and other drivers at risk. A car suddenly dropping speed to 30 mph on a freeway is very dangerous, and should I have been in a situation where I was not able to change lanes quickly and get off the road, a serious accident could have occurred. A fatal accident re: what seems to be the same issue has been reported involving Terry L. Siegel in Missouri, Feb. 2022