2022 TESLA MODEL S Complaints

While driving with Traffic Aware Cruise Control engaged and set at 55 MPH the car did a hard break to an almost complete stop in the middle of the lane for no apparent reason. This occurred at least two times and both times there was no traffic in front of me. The road was a two lane highway. There was oncoming traffic and cars behind me but no cars in front of me. The breaking was so hard on both occasions and it startled me and caused me to veer off the road in the first instance . The car behind me had to break suddenly as well. After the second occurrence I disengaged the TACC as it seemed to be sensing the oncoming traffic

I was driving to the airport at 4:00 am in the morning. I was on C470 going past SantaFa exist and had the cruise control set to 70mph. As I was just passing the exit the cruise control setting dropped to 45mph and the car broke hard for no reason. The cruise control setting was NOT set to the actual speed. This has happened on 4 other occasions while driving on the highway. This is very scary and very dangerous to any car that might be following me. I told the Tesla service person and they said, that it is called phantom breaking and they are aware of it, and if it happens again to just control the speed with the pedal. Doesn't seem like a good solution.

I parked the car, My wife stayed inside. She opened the passenger door got out and opened the trunk to get her phone. She got back into the car and placed a call. after about 5 minutes of her being on the call, the doors locked and the horn started blaring so loud that she was in visible pain and crying. I came back to the car and was able to shut it off by unlocking it. My wife has ear pain and is having a hard time hearing as well as ringing in her ears. I have no idea why the car would lock and not allow her to get out to escape the ear-splitting noise. I really hope her hearing comes back.

Tesla provides a back-up input form to its touch screen -- namely voice commands. Voice commands operate, among other things, map positioning, HVAC, lighting. Unfortunately, as quiet as the car is, the voice commands are a roulette wheel of results. 80% accuracy in detecting the specific command is the best Tesla manages. This would be a problem, by itself. However, even when the voice commands are accurately 'read back', and even when the voice command is one that Tesla explicitly has among the commands that Tesla reports (in its manual, etc.) to be an active function that produces an active result to the car's operation -- even then -- the commands/car still are unable to perform the documented function. 1) I commanded the car to 'turn on dome light'; 2) the car recognized 'turn on dome light'; 3) the car acknowledged 'dome lights on'; 4) but the car did not turn on the dome lights. The entire user interface operates in a random way at random times in random traffic. This is a recipe for distraction. Tesla needs to encourage eyes-up, on the road. Instead the multiple stages of failure, result in many unnecessary risks. The car was/is made available to Tesla's service center, and they are aware of the contents of this report. I expect zero result from their 'diagnosis'. SW release is 2022.20.8.

The Tesla center console screen fails to reliably respond to user-touches for simple inputs concerning the HVAC system. This system failure is highly repeatable in my car, and was first noticed driving on a normal Houston street at posted limits. A typical failure pattern, is the car is being driven on normal roads with their occasional imperfections. This can lead to finger-tips touching the display screen accurately, but only very briefly, to trigger an intended input. https://youtu.be/IcQ-mAuQ4cY The screen provides active areas for input in the form of buttons, and slider user-interface elements. In the video, I tap the slider that controls fan speed. Some 7 of 12 touches to the screen simply do not produce a corresponding effect: a) changing the slider positions; nor b) changing the rate of the HVAC fan. This is a safety risk, since a second attempt to touch the screen is required, demanding additional driver focus on the display, and away from watching for traffic and correct driving. This Tesla failure is a pattern observed across several user interfaces, including the voice command system, which is highly unreliable, even in quiet settings with normal N. American speech patterns, for which the car was presumably designed. Faulty car responsiveness across multiple systems is not a coincidence. It is a sign of cultural failure at the highest levels of Tesla to make their cars safe. No warnings, in the displays, or in the Tesla manuals, suggest that this would be a problem under any condition. No inspection has been made by Tesla of this car. Apple does not have this problem, even with their earliest phones. It is unknown what positive purpose there can be to have the display software reject taps, even brief ones. Or for that matter, why Tesla would fail to indicate that user-contact is insufficient and treated as error.

This is regarding the turn signal controls on the 2022 Tesla Model S requiring users to take their focus off the road at best and being difficult/impossible to use in many situations at worst. In order to turn on a blinker, instead of physically actuating a stalk like on virtually all other cars, the user has to find and press at a certain place on the steering wheel. There is no physical button to feel for, so one has to look down at the steering wheel to find the button. If one tries to feel around for it, they risk the chance of initiating the wrong signal, since they're flat, capacitance buttons. I've had several incidents where I was unable to turn on my blinkers because the wheel had been rotated and the arrows were not only way out of their normal location, but they were also confusingly reversed in direction. Instead of focusing on looking for pedestrians, watching other traffic, and properly starting the turn and/or exiting the roundabout, I have to focus on finding the turn buttons and figure out which one I need to use (since they're both facing the opposite direction in that wheel orientation). Other incidents include turning on the wrong indicator when the wheel is rotation half way around, and not being able to find the indicators quickly enough to activate them in emergency situations (like when an ambulance appears and I need to quickly turn them on to pull to the side of the road). Finally, unlike physical stalks, they give no physical indication of when they turn off, so they are often left on when the computer isn't smart enough to turn them off automatically, or when I don't think they're turning off properly, I press the button again to toggle it off only to have it turn off an instant earlier, causing me to turn on the signal again and possibly confusing other drivers. I've never had any of these issues with regular turn signal stalks in other cars, and this new design does not offer any visible benefits.

We experienced between 10 and 15 Phantom braking events on Highway 395 between Carson City and Apple Valley California. We also experienced Phantom breaking a few times during the trip back along Highway 101 in California. The events occurred only when the car was in adaptive cruise control and in basic self driving. Braking was alarmingly strong in two or three cases, and could have resulted in an accident if someone had been following behind us . Other Phantom breaking was moderate to barely noticeable. These events occurred when there were no other vehicles in the immediate vicinity of the car. Some occurred with no vehicles anywhere in sight. Conditions were 100%, in daylight, no fog or dust obstruction, a brand new clean car, and no other known impacts. The car was simply being driven on a Highway with two lanes going in each Direction. In most cases the opposing lanes were separated by large medians between 50 and hundreds of feet apart. When self- driving and adaptive speed control were off there were no incidents of this phantom braking. As I mentioned before this is a brand new Tesla S. This car was received on June 30th. It was on its first road trip when these events occurred.

While on A/P cruising on the free way the car slow down and start braking on its own !!

This message appeared this morning on my brand 18 day old new 2022 Tesla S I was driving from my home in Santa Monica to LAX, drove about 3 blocks when this message appeared. "VEHICLE SHUTTING DOWN - pull over safely" I turned around and did not quite make it home in my residential area. I did find a parking space and took an UBER to the airport. The car turned itself off. I feel fortunate this did not happen on a freeway for the obvious safety reasons.

I just completed a round trip from Minneapolis to Oregon. During cruise control, the vehicle frequently suddenly braked at highway speeds for no apparent reason. This was extremely dangerous a few times. I have put in a service request with Tesla.