2021 TESLA MODEL S Complaints

View complaints related to 2021 TESLA MODEL S. The complaints found here are submitted by actual consumers with first hand experience. There are more than 180 complaints submitted for the 2021 TESLA MODEL S. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 TESLA MODEL S
    - Burlingame , CA

    Car experienced “phantom braking” at freeway speeds (it suddenly and unexpected applied brakes by itself) - AutoPilot was engaged and was on freeway. There were no vehicles or objects in front of car. It was a multi lane freeway and multiple lanes on either side. Was extremely dangerous and could have caused a severe accident had i not taken evasive action and taken control/overridden immediately (would have otherwise been rear-ended).

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL S
    - Orlando, FL

    Third time this has happened on my new Model S Plaid. On Autopilot, the car randomly slams on the brakes when we were driving down the interstate at 70 mph for no reason. There were no other cars around us.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL S
    - Las Vegas , NV

    While in autopilot, the car brakes for no reason, phantom breaking. This happens while in right lane near exits, and happens inconsistently while in other lanes. It dropped from 83 on autopilot to 49 in one instance. The person in the back seat almost drove her head into the back of driver seat. The passengers will never buy a Tesla. Another issue, important controls for the car are not intuitive for use and provide distractions from driving. The blinkers and horn as well as tire pressure gauges and other items necessary for safety are too “non conforming”. Someone please address these issues with Tesla. Also, almost every control is so small and flat with no raised markings, those with essential tremors are susceptible to not be able to reach or activate controls due to the extremely small size of the controls.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL S
    - paia, HI

    The yoke is DANGEROUS, stupid, offers no benefit. The horn is way off center, meaning it's always in a different place, depending on the turn position. This is criminally stupid, and almost caused 3 accidents already for me. When you need a horn, it's to prevent an accident, and everyone intuitively slams the middle of the steering WHEEL.... There needs to be a recall and provide us with a proper steering wheel, with horn in the middle.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL S
    - Toano, VA

    Automatic emergency braking on interstate where it is dangerous to slam on the brakes in the middle of traffic.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL S
    - Garden City, NY

    when travelling around 70-75 miles on AutoPilot car makes strong brakes which is known as phantom breaking. This is happening every single day on highway which is really scary.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL S
    - Lincoln, MA

    In several potentially dangerous situations I was unable to locate the unusually positioned horn signal in time to reduce the potential for an accident. In these situations an accident did not occur but the situation could have been made much safer if the horn switch was located in the center of the steering wheel (yoke). This also applies to a lesser extent to the unusual position of the headlight high beam switch.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL S
    - Port Charlotte , FL

    Tesla Sudden Acceleration Accident: I ordered a Tesla Model S on June 21, 2021 and received a Tesla Model S on November 10, 2021. On Monday, February 7th, 2022, at approximately 5pm EST, my Tesla Model S failed to stop in a parking lot. I was pulling into a parking lot at Fawcett Hospital in Port Charlotte, Florida. As I was turning into the parking spot, my Tesla accelerated and drove over the parking stop, crashed into a chain-link fence, and grazed the Honda SUV of a colleague. I tried to brake, but the Tesla did not respond. When the car finally came to a stop, I looked down and saw my foot on the brake pedal. The police reviewed the situation but did not issue any citations because, luckily, no one was injured, and the Honda SUV suffered almost no damages. I had the Tesla towed to the Tesla Service Department in Fort Myers, Florida, on the following day, Tuesday, February 8th, 2022, to check the vehicle. The Tesla Service Department charged me $175 for the service. It noted that "100% acceleration was recorded at approximately 4:55pm ET on February 7, 2022 and brakes were applied within three seconds: "Time stamp Monday 2/7 between 4:30-5:00pm Customer would like inspection he statedthe car wouldn't stop after he ran over a parking block and went through a fence. Requested vehicle log data for time stamp provided by customer to investigate collision event. Uponreviewing data, on February 7 2022, @ 16:55:59 / 100% acceleration recorded and on February 72022 @ 16:56:02 Brakes applied recorded. Upon reviewing of recorded data, 100% acceleration iscause of unwanted collision." The report does not indicate why the acceleration occurred.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL S
    - Tomahawk, WI

    I was driving on I39 north of Madison WI this afternoon, it was a clear day with light traffic and early afternoon on adaptive cruise control when the car on two occasions braked hard for no apparent reason. This braking would be a serious safety concern if a car had been behind me, as they would not have anticipated me braking so severely for no reason. From my reading this is a known problem with this car.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL S
    - bethlehem, PA

    The emergency flashers are a capacitive touch button. It does not reliably activate. I have tried on multiple occasions with a cold cabin, warm cabin, clean and dry fingers, warm and cold fingers and I rarely get the flashers to turn on within 5 tries.

    Source: NHTSA WEB SITE