2016 TESLA MODEL S Complaints

View complaints related to 2016 TESLA MODEL S. The complaints found here are submitted by actual consumers with first hand experience. There are more than 640 complaints submitted for the 2016 TESLA MODEL S. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 TESLA MODEL S
    - orange, CA

    The main display in the vehicle is leaking very sticky hazardous fluid. Sometimes display goes out, sticky fingers make screen issues worse when so many controls are handled electronically. Tesla refuses to correct issue without spending $2000+ with dealer. This started 3 years ago. Leaking fluid on LCD is both main display and driver heads up dashboard. Huge safety issue with sun reflects on the bubble portions. Hard to read.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL S
    - Manchester, NH

    To whom it may concern, On July 26, 2021, my Tesla was hijacked remotely and controls were overridden while I was on the highway (I almost crashed). This happened sometime between 11:30am and 4pm. I reported the issue to the NY State AG consumer affairs office. In December 2021, the car suddenly turned off and locked me out. It was then towed to another State and I’ve been unable to get it back in my possession. Regards, Gaetano

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL S
    - San Diego, CA

    CPU compatibility to existing OS and memory system causing multiple failures during driving with: 1. instrument cluster reset or reboot (temporarily disables all controls related to buttons/knobs on steering wheel and possibly other safety functions), 2. main nav/computer screen reset or reboot (temporarily disables all controls), 3. auto braking activation (cannot be disabled by user) enabled at dangerous and unpredictable times of city traffic, 4. backup camera picture not updating/frozen during backing uo vehicle, creating illusion of: a. not moving when in reverse while driving, b. not showing objects that may be directly behind vehicle when in reverse Manufacturer (Tesla) service ticket opened and closed as “resolved with memory reset” without follow-up if problems still occur

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL S
    - Pflugerville, TX

    I was traveling on HWY 98 in Florida, headed home to Austin, TX from vacationing. I was with my wife and three young children. I stopped at a stop light, and when I went to reaccelerate, the car lurched. I pulled over and discovered I could barely turn and the suspension was making a terrible sound. I was able to maneuver into a parking lot and determined that my front driver's side fore link had cracked and was no longer holding. There is an existing Service Bulletin (SB-17-31-006) that should have covered this. My car is in warranty, and I have had it serviced before the accident, but after the publishing of the SB and Tesla never notified me that the links should be replaced. This was a tremendous hassle, and posed a very serious safety issue, because the broken link can protrude through the wheel well can cause the wheel to lock up.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL S
    - San Diego , CA

    I have recently been made aware of pending requests and investigations re the Tesla autopilot system and ‘phantom braking.’ The issue is much broader than the 2020-2022 models. I experience this on an almost daily issue when I use the autopilot features with my FSD package. It has always been a common issue amongst all models of Tesla owners and discussed in group chats on Tesla owner forums (see eg., https://teslamotorsclub.com/tmc/threads/phantom-braking-discussion.233400/) I have reported it to Tesla when I’ve gone in for other service and the response is always ‘yeah we are aware and working to fix it,’ or something to the effect acknowledging an issue they are investigating. I can’t give you a specific date but I didn’t record it- I just know it happens quite often, even on the highway with no car in front of me. The car does more than slow- it brakes hard and jarring. I learned there is no point telling Tesla when because they review the footage over the last few days before service and see no errors to fix despite knowing that it’s an issue. I hope you expand your recall and simply request that whatever is causing it, all modes and all years can be repaired. It’s too dangerous to use.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL S
    - Naperville, IL

    During placing the car in highway Autopilot mode by clicking the stalk twice the car made a hard right turn that I had to correct manually until the auto drive dropped out. On a separate occasion, in Autopilot, the braking system was applied when there was no reason. On another occasion, in Autopilot, the car went out of the lane over the yellow line. I took the car to a Tesla Service Center where I was told that my MCU1 needed to be replaced with a MCU2 at my expense at $1610. There currently is no recall for the failure of the MCU1 that controls the Autopilot functions. Other symptoms are screen blackout. seat loss of position sync, slow navigation commands.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL S
    - Denver, CO

    Suspension control arm failure on front left and right. It happened twice on two separate occasions while driving. Before failure it was making a creaking sound. It failed while driving on both occasions. The first failure happened pulling out of the driveway. The second failure happened driving down the street and it certainly put myself and others on the road at risk. Speed was fairly slow when it failed ~20 mph. Nevertheless, it was a busy street with cars going fast around us. The upper control arm broke on both occasions. The car is driven as one would expect. Around town and regular highway driving. No other accidents, off-roading, no notable potholes, etc. Unfortunately, even after recent repairs it is again making the same sounds that it made right before the previous failures. Tesla is refusing to fix the defects. This is likely the same issue as the recall in China.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL S
    - Albuquerque, NM

    The Driverside Front suspension fore links completely failed and broke off, and separated and it made the Tire shift towards the the wheel arch liner and rub against it which damaged the tire and the wheel arch liner. And it caused the Front suspension LINK bushing to become damaged as well when the FRONT SUSPENSION FORE LINK broke ( the metal completely broke in half & became separated from each other ) because the two links are connected together to the front suspension arm wishbone on top when I was driving down a residential street going 20 mph, there was a small dip in the road so I slowed down to about 5 mph and after the dip I noticed this loud sound coming from my front tire & wheel. I think it was already cracked and the dip made it come off. Because that small dip could not of had the torque & power to do that to the metal on the front suspension Fore link. I own 2016 TESLA MODEL S 75. I researched and Many teslas are having the same problem!! Tesla even put out a service bulletin SB-17-31-001 stating “Some Model S and Model X vehicles may have been manufactured with front suspension fore links that may not meet Tesla strength specifications. In the event of link failure, the driver can still maintain control of the vehicle but the tire may contact the wheel arch liner.“-years affected 2016 OMG Which exactly happened to my 2016 TESLA MODEL S 75!! Now I found there’s a class action lawsuit vs Tesla and NHTSA INVESTIGATION about the same exact matter! My car is not driveable, I called Tesla roadside to get it towed to Tesla service center, they told me I would have to pay for the tow!! I made a service appt but it’s not until another 7 days! I’m waiting to find out if Tesla will cover the cost to fix it?? ??

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL S
    - St Joseph, MI

    Tesla 17 inch touchscreen blacks out repeatedly and then cycles and turns back on. This is more common in hot environments after charging. Sometimes it happens more than 10 times in a short drive. Per a similar recall in newer 2021 vehicles this means the cars can lose rearview camera displays, settings that control windshield defrosters and indicators. I have had the eMMC replaced per the prior recall, but this issue continues to happen after multiple Tesla Service Center visits.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL S
    - Chesterfield , MO

    Driving on highway in early rush hour at 80 mph on autopilot (6:35am May 20). Car just full braking as if something in road even though there were no objects on roadway. Truck behind me nearly crashed into the back of me before I could hit accelerator.

    Source: NHTSA WEB SITE