2013 TESLA MODEL S Complaints
View complaints related to 2013 TESLA MODEL S. The complaints found here are submitted by actual consumers with first hand experience. There are more than 450 complaints submitted for the 2013 TESLA MODEL S. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2013 TESLA MODEL S- DINUBA, CA
CENTER CONSOLE FREEZES, UNABLE TO CONTROL LIGHTS, AIR-CONDITIONER, NAVIGATION, AND AUDIO.THE SCREEN ALSO TURNS OFF WHILE DRIVING AND WHILE CHARGING.
Source: NHTSA WEB SITE -
2013 TESLA MODEL S- VOORHEES, NJ
THE CAR CAN'T RECEIVE SAFETY FIRMWARE UPDATES BECAUSE OF A FAILURE OF THE MCU. TESLA WANTS CUSTOMER TO PAY TO REPLACE.
Source: NHTSA WEB SITE -
2013 TESLA MODEL S- HOUMA, LA
GEL IS LEAKING OUT OF DASH DISPLAY. ONTO DRIVER PEDAL AREA. CREATING A DRIVING HAZARD.
Source: NHTSA WEB SITE -
2013 TESLA MODEL S- COLUMBUS, OH
MY VEHICLE HAS THE ISSUE WITH THE EMMC CHIP BEING TOO SMALL TO HANDLE ALL THE LOGGING TESLA WAS DOING AND NOW IT'S STARTING TO FAIL. WHEN IT COMPLETELY FAILS I WON'T BE ABLE TO DEFOG THE WINDSHIELD, THE HEAT AND AC WON'T WORK, THE TURN SIGNALS WON'T WORK AND I WON'T BE ABLE TO CHARGE THE VEHICLE. I GOT AN EMAIL FROM TESLA SAYING MY CAR DOESN'T QUALIFY CAR THE WARRANTY ADJUSTMENT PROGRAM DUE TO MILES BUT IT'S WITHIN THE YEARS. THIS NEEDS TO BE A RECALL REGARDLESS OF MILES. TESLA DOUBLING THE AMOUNT OF LOGGING CAUSED EXCESSIVE WEAR ON THE EMMC. THE FAILURE IS A SAFETY ISSUE.
Source: NHTSA WEB SITE -
2013 TESLA MODEL S- DUNNELLON, FL
I HAVE 110,000 MILES ON MY TESLA, THE SCREEN BLACKS OUT SOMETIMES. I HEAR THAT YOU MIGHT MAKE THEM DO A RECALL.
Source: NHTSA WEB SITE -
-
2013 TESLA MODEL S- CLAREMONT, CA
SCREEN FAILED WHICH RESULTED IN ALL SYSTEMS BEING UNABLE TO OPERATE. CAR WAS JUST OUT OF WARRANTY AND TESLA REQUIRED THE UNIT BE COMPLETELY REPLACED FOR
Source: NHTSA WEB SITE -
2013 TESLA MODEL S- DIAMOND BAR, CA
MY 2013 TESLA MODEL S HAD THE TOUCHSCREEN FAIL. THIS RESULTED IN ME HAVING TO PAY FOR A BRAND NEW SCREEN. I UNDERSTAND THERE IS AN INVESTIGATION INTO THE TOUCHSCREEN FAILURES AND I WOULD LIKE TO BE INCLUDED IN THE INVESTIGATIVE PROCESS AND RECEIVE REIMBURSEMENT
Source: NHTSA WEB SITE -
2013 TESLA MODEL S- DIAMOND BAR, CA
I OWN A 2013 TESLA MODEL S THAT HAS LOST THE MCU AND WILL NO LONGER CHARGE. IN ADDITION, THE MCU CAUSES THE TOUCH SCREEN TO OPEN VERY SLOWLY. I HAVE COMPLAINED AND TESLA WOULD NOT REPLACE THE MCU AND NOT COMPENSATE ME FOR THE INABILITY TO CHARGE THE CAR. THE ORIGINAL COMPLAINT WAS THAT THE TOUCHSCREEN WOULD NOT COME ON AT ALL. I COULD NOT SEE ANY INFORMATION WHATSOEVER, DURING TESLA'S ATTEMPT TO FIX THE SCREEN, I LOST THE ABILITY TO CHARGE THE VEHICLE.
Source: NHTSA WEB SITE -
2013 TESLA MODEL S- RIVERSIDE, CA
THE MAIN/CENTER SCREEN BLACKS OUT ON MY TESLA, WHICH IS WHERE ALL THE CAR CONTROLS AND BACK-UP CAMERA IS VIEWED. EVEN WHEN IT DOESN'T COMPLETELY BLACK OUT, THE BACK UP CAMERA DOESN'T FUNCTION AS IT JUST STAYS FROZEN A LOT OF THE TIME. OUTSIDE OF THE BACKUP CAMERA ISSUES, ALL OTHER FUNCTIONS, LIKE TURNING ON OR OFF HEADLIGHTS IS ALSO IMPACTED. AT OTHER TIMES IT SEEMS LIKE IT IMPACTS CHARGING THE CAR, WHICH CAN LEAVE ME DEAD IF I CANNOT CHARGE. OTHER FUNCTIONS HAVE ALSO BEEN IMPACTED LIKE TURNING AIR CONDITIONING AND NAVIGATION, HOWEVER NOT NECESSARILY SAFETY ISSUES. THESE ISSUES HAVE HAPPENED WHILE SITTING IN MY GARAGE TRYING TO LEAVE, CHARGING MY CAR AT A TESLA CHARGING STATION, DRIVING DOWN THE FREEWAY OR STREETS. I ESTIMATE THEY HAVE BEEN HAPPENING SINCE ABOUT 60K MILES AND HAVE PROGRESSIVELY GOTTEN WORSE.
Source: NHTSA WEB SITE -
2013 TESLA MODEL S- MIAMI, FL
I HAVE BEEN HAVING ISSUES WITH THE INFOTAINMENT SCREEN. I TOLD TESLA THAT IT NEEDS TO BE REPLACED UNDER WARRANTY AND THE REFUSE TO DO SO, SAYING THAT THEY RUN INTERNAL DIAGNOSTICS AND IT SAYS MINE ISN'T AFFECTED. I HAVE MULTIPLE VIDEOS AND PHOTOS SHOWING THAT THEY ARE WRONG. THEY ARE TRYING TO GET OUT OF A RECALL BY DOING A WARRANTY REPLACEMENT BUT ARE ACTUALLY NOT DOING ANY REPLACEMENTS. THERE ARE INSTANCES IN WHICH MY SCREENS ONT BOOT FOR OVER AN HOUR, OR THAT IT PARTIALLY BOOTS AND HAS DISPLAY ISSUES. PLEASE FORCE THEN1 TO ISSUE A RECALL, AS THEY ARE NOT BEING FAIR AND ACTUALLY REPLACING ANY ISSUES. I HAVE ASKED THE. MULTIPLE TIMES AND THEY DO NOT AGREE WITH MY ASSESSMENT EVEN THOUGH I SEND THEM VIDEOS AND PHOTOS. THEY ARE SKIRTING THE LAW. PLEASE HELP. I HAVE AN ADDITIONAL VIDEO I CAN SEND YOU IF YOU'D LIKE.
Source: NHTSA WEB SITE