2021 TESLA MODEL S Complaints

The steering yoke is extremely difficult to use on congested city streets, or in an emergency maneuver. The yoke requires that you must cross your hands in a hard turn-a physically difficult action. It appears that Tesla did little or no human factors engineering, nor test driving in anything but highway driving. This vehicle should be recalled to fix this problem. The dealer personnel confirm a rash of complaints about the steering yoke.

Driver side rear door opened while driving despite being locked. This has happened on more than one occasion.

This year, 2021, Tesla has made quite a few changes in the Model S which I recently took delivery of. I am writing to you about a safety concern I have that I think is significant: Specifically, Tesla in THIS new model has changed the design of the sterring wheel and steering column controls. My concern is that the turn signal activation is NO LONGER on a stalk but rather is located within the altered design of the stearing wheel which Tesla refers to as a YOKE. The right/left turn signals are switches within the left side of the yoke wheel, they are non raised. I find them extremely difficult to activate reliably, ESPECIALLY IF THE WHEEL IS IN ANY POSITION OTHER THAN HORIZONTAL. YOU HAVE TO TAKE YOUR EYES OFF THE ROAD FREQUENTLY TO MAKE SURE YOU HAVE ACTIVATED THE TURN SIGNAL AND THERE IS A RISK THAT THE WRONG DIRECTION WILL BE ACTIVATED. Use of turn signals is an important safety feature and I am concerned about activating the wrong turn signal or not activating the signal at all and risking a collision

The horn button is not safe. The manual says it will honk if you use a flat hand, but it doesn't. Much more importantly, if you are in the middle of a turn, THERE IS NO WAY TO HIT THE HORN. It's unbelievably dangerous. If there wheel is turned around, you actually can't access the horn.

My car has a « yoke » steering wheel that feels unsafe and should be illegal along with the touch turn signals and horn. I almost crashed today when I had to swerve to avoid a mother crossing the road with her child. I tapped on the honk, but unfortunately, it’s not in the middle of the steering wheel as one one would expect, but it’s a small touch button right next to the cruise control touch button. each time i need to engage it, I have to take my arms off the road and find this button. It’s very distracting, especially in emergency situations. The turn signals are also « touch » only and there’s no way to really know if you have them or not. When turning in a roundabout, the yoke steering wheel is almost upside down and trying to signal is nearly impossible. I think the yoke steering wheel and touch buttons are marketing gimmicks used to get people to talk about Tesla at the expense of the safety of the owners and other innocent users of the road. This is extremely dangerous in my opinion and I’m now officially scared to be driving my car. Please make Tesla recall these cars and retrofit a normal steering wheel with a regular horn and stalks for the turn signals. Thank you for reading you are our only hope. See more feedback from Tesla owners here: https://teslamotorsclub.com/tmc/threads/model-s-plaid-delivery-and-first-impressions.235117/ Excuse typos I’m on mobile.

I recently took delivery of a Tesla Model S with the new steering "yoke" and lack of directional stalk. After having used this system for some time, I believe it to be extremely dangerous and ill-advised. First, Tesla eliminated the fixed-position directional stalk and moved directionals, wiper functions, high-beam functions and even the horn to small, poorly-defined "buttons" on the steering yoke. This change makes variable what should be fixed positioning for very important vehicle functions. In other words, these buttons become moving targets on an awkwardly-shaped spinning control surface that often requires the driver to take their eyes off the road in order to attempt even the most basic operations like signaling or using the horn. This is *extremely* difficult and *extremely* dangerous. For example, trying to signal when exiting a roundabout. In that maneuver, the yoke is nearly upside down and the buttons are backwards AND in the wrong hand. Or, operating the horn in an emergency situation. Rather than pressing the large center portion of a steering wheel, the driver must take their attention from the road in order to hunt for a small button in a random position on the yoke. Less critical but still important, the yoke itself is problematic in that it provides a reduced and awkwardly-shaped control surface, especially at low speed and in emergency situations.

The contact owns a 2021 Tesla Model S. The contact stated that on several occasions while the vehicle was stationary or while driving at various speeds, the instrument cluster screen went blank and was unable to control the vehicle. The contact experienced the failure approximately twenty times. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 45.

This has to do with Tesla's new yoke steering wheel. I find myself awkwardly trying to make simple 90 degree turns. However, a more significant turn, such as a legal U turn, is altogether more dangerous. First you must twist your arms upside down to execute the turn, or you need to rotate grips but the wheel is only designed to be gripped while straight/upright. This causes a very real threat of missing your hold on the wheel. Then as you try to controllably/slowly straighten the vehicle the steering wheel rips through your hands before you can complete the turn. God forbid anyone attempts a hasty 3 point turn with a car approaching. In addition, I am a six foot tall male and my knees actually come in contact with the wheel as the lower outside corners of the trapezoidal shape protrude down and out. If I am gripping the outside of the wheel, at 9 and 3, my hands can also contact my knees. This is with the wheel tilted/moved up to its highest position. Then there's the turn signals which are much too easy to engage accidentally or engage incorrectly (touch left when you mean to touch right). The roll wheel which controls radio volume and track fwd is mm from the turn signals which are activated simply by touch, not depressing a button, which means inadvertently activating them happens commonly. To see if the turn signals are activated your eyes must find small blinking arrows at the bottom of Teslas 'videogame' display - what the car's cameras are detecting such as other cars, trucks, stop signs etc - the needlessly distracting display cannot be turned off. All of this made worse on a temptingly fast car. This wheel design is made for a track, not for consumer driving. People will die from this design, all in the name of "cool". Tesla has made other flashy design errors while trying to attract attention such as the model x's falcon wing doors, but they didn't pose danger. This one most certainly does.

WHILE I WAS DRIVING MY NEW TESLA S (APPROXIMATELY 1000 MILES) ON A COUNTY ROAD, THE LEFT FRONT TIRE SUDDENLY CAME OFF MY CAR, WENT ACROSS A ROAD WITH ONCOMING TRAFFIC AND HIT A FENCE AT A LOCAL RESIDENCE. THERE WAS SUBSTANTIAL DAMAGE TO THE LEFT FRONT AREA OF THE CAR WHICH CAN BE SEEN FROM THE ATTACHED PHOTOS.FORTUNATELY, I HAD JUST EXITED THE GARDEN STATE PARKWAY WHERE I WAS DOING 65 MPH. I HAVE LITTLE DOUBT THAT IF THE ACCIDENT HAD OCCURRED 10 MINUTES EARLIER, THERE WOULD HAVE BEEN SEVERAL FATALITIES INCLUDING ME. ALTHOUGH TESLA CLAIMS TO PRODUCE LUXURY VEHICLES, IT LEASED ME A CAR THAT WAS INHERENTLY DANGEROUS AND COULD HAVE CAUSED A FATAL ACCIDENT.

REAR PARKING SAFETY CAMERA FAILING WITH GREEN LINE, BRAND NEW CAR.HAPPENS IN MOTION AND STATIONARY, IN STREET AND IN DRIVEWAY. HAPPENS MULTIPLE TIMES, HAVE CAUGHT ON VIDEO. LONG KNOWN ISSUE DATING BACK ON SAME MODEL AT LEAST TO 2018, SEE HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/GREEN-LINE-ON-SCREEN-WHEN-CAMERA-IS-ON-AT-DARK.129223/ FOR IDENTICAL ISSUE. MULTIPLE SERVICE TRIPS, MORE TIME IN SERVICE THAN IN MY GARAGE, SERVICE CENTER SAYS THEY CANT FIX IT. QUOTE FROM SERVICE TICKET "UNFORTUNATELY THIS IS A KNOWN CONCERN AND IS UNDER INVESTIGATION AND THERE IS NOTHING WE CAN DO AT THIS TIME." SEE ITEM 5 IN SERVICE DOC. THIS PROBLEM MAKES IT MORE DIFFICULT TO SAFELY PARK OF BACKUP.