2013 TESLA MODEL S Complaints

I HAVE A 2013 TESLA MODEL S AND BOTH OF MY SCREEN ORE PEELING FROM THE INSIDE AND GLUE IS LEAKING (SEE PICS). THIS HAPPENED AFTER A SOFTWARE UPDATE NOT SURE IF ITS A COINCIDENT BUT MY CAR WOULD CONTROL THE TEMP INSIDE THE CAR NOT SURE THIS IS OCCURRING ANYMORE. ANYWAY ITS ABSURD THAT SCREEN GLUE STARTS MELTING INSIDE OF A CAR WITH GLUE RESIDUE LEAKING. I HAVE NO IDEA WHERE THE GLUE IS GOING TO THE MAIN SCREEN WHICH COULD DRIP DOWN TO THE PEDALS. FROM THE CENTRAL SCREEN GLUE IS DRIPPIGN AS CAN BE SEEN IN THE PICTURE.

AFTER TESLA SENT A SOFTWARE UPDATE OVER THE AIR TO MY CAR ON 09/22/2020, THE MEDIA CONTROL UNIT (MCU) OF MY CAR GOT STUCK IN A CONSTANT BOOT-UP LOOP. THE SOFTWARE WAS 100% DOWNLOADED BUT COULD NOT BE INSTALLED POSSIBLY DUE TO THE FAILURE OF A HIGHLY STRESSED EMMC MEMORY. AS A RESULT, THE MCU KEPT REBOOTING BY ITSELF EVERY 2 MINUTES OR SO, WHICH CAUSED BACK-UP CAMERA, CLIMATE CONTROL ETC. UNACCESSIBLE AND PASSENGER AIRBAG DISABLED. TESLA SUGGESTED A HARD REBOOT BUT THE PROBLEM WON'T GO AWAY. I REPORT THIS MCU PROBLEM AS IT COULD BE CAUSED BY THE MANUFACTURER'S DESIGN DEFECT REGARDING OVER-LOGGING ON THE CHEAP EMBEDDED MULTI-MEDIA-CARD MEMORYE (EMMC). I BELIEVE THAT TESLA SHOULD DO RECALLS TO REMOVE THE SWORD OF DAMOCLES FOR ALL MODEL S PRODUCED BEFORE MARCH, 2018.

WELL I LOVE MY FIST TESLA BUT AFTER THE FIRST TIME IT HAD TO GO IN TO THE AUSTIN SERVICE CENTER FOR A PROBLEM WITH A CLICKING /THUMPING NOISE AS WHEN I BACK UP I HEARD & FEEL. SO AFTER HAVING MY CAR A COUPLE DAYS FOUND IT WOULD NEED TO HAVE THE LARGE DRIVE UNIT REPLACE THAT WILL BE STILL COVERED UNDER WARRANTY, BUT SAY THE REAR SUBFRAME NEEDS TO BE REPLACE & I HAVE TO PAY TO GET REPLACED DUE TO ' WEAR & TEAR ' AS SERVICE CENTER SAY, ON MY SUBFRAME IT'S NEVER BEEN IN ANY ACCIDENT ETC.THEY SAY IT'S NOT COVERED THE 100% WARRANTY!!

THE MAIN SCREEN OF THE CAR ATARTED LEAKING GLUE ALL OVER THE CAR AFTER SOME BUBBLES ATARTED TO APPEAR WHILE THE GPS STOPPER RANDOMLY WORKING, THE SCREEN WOULD PIXELATED AND RESTART BY ITSELF IN THE MIDDLE OF A TRIP. THE WORST PART IS THAT IT TOOK MORE THAN A MONTH TO GET IT REPLACED BECAUSE THEY HAD THE MCU AND SCREEN IN BACKORDER UNTIL I FINALLY HAD TO PAY $1200 FOR SOMETHING THAT EVERY SINGLE CAR OF THIS YEAR HAD GONE THROUGH THE SAME PROBLEM, NOT ONLY ME

MCU MAIN COMPUTER FAILED, PREVENTED ME FROM USING DEFROST COULDN'T SEE WHILE DRIVING ALMOST CAUSED AN ACCIDENT AS MY ENTIRE FRONT WINDOW VIEW GOT BLOCK. THE MCU ALLOWS YOU TO USE THE SCREEN WHICH LETS YOU TURN ON DEFROST. VERY DANGEROUS SITUATION. THIS ALSO CONTROLS YOUR HEADLIGHTS.

THE MAIN SCREEN THAT CONTROLS EVERYTHING HAS A MASSIVE ISSUE. IT CONTROLS ALL THE FUNCTIONS IN THE CAR, LIKE THE REAR BACK UP CAMERA, ABILITY TO CONTROL AC, ETC. THE SCREEN IS PEELING FROM THE INSIDE, AND MANY PEOPLE HAVE REPORTED THIS ON THE TESLA FORUMS. TESLA WANTS TO CHARGE ME AT LEAST $2500 TO FIX THE PROBLEM, AND I KNOW THIS IS AFFECTING MANY CARS.

THE 17" TOUCHSCREEN MONITOR IS BLACK AND REFUSES TO BOOT UP OR RESET, REBOOT. THIS DOES NOT ALLOW MAJOR FUNCTIONS OF THE CAR SU IN AS PROGRAM MY THE DRIVING FEATURES, COMMUNICATIONS, GPS, CLIMATE CONTROL AIR-CONDITIONING, REAR VIEW BACKING SCREEN, TURN SIGNALS OR ENTERTAINMENT AND OTHER TESLA FEATURES INCLUDING SAFETY FEATURES. THIS OCCURS AT ALL TIMES, FROM THE TIME THE CAR IS TURNED ON.

THE CAR WAS PENDING AN OVER THE AIR UPDATE WHICH I WAS DELAYING BECAUSE OF THE RESEARCH I FOUND ONLINE ABOUT THE COMPUTER TOUCHSCREEN CHIP GOING OUT. THE UPDATE WAS FORCED TO THE CAR WHILE IT WAS IN MY GARAGE AND AFTER THE UPDATE THE TOUCHSCREEN WAS NON FUNCTIONAL. BECAUSE OF THIS MOST FEATURES WERE NOT USABLE LIKE A/C AND RADIO. THE MORE IMPORTANT FEATURES THAT WERE NOT ABLE TO USE WERE THAT THE TURN SIGNAL.

CENTRAL TOUCHSCREEN FAILED MULTIPLE TIMES DURING ROAD TRIP. FAILURES HAPPENED WHILE CHARGING AND STATIONARY, AND WHILE DRIVING. LOSE ACCESS TO VEHICLE SAFETY AND OTHER CONTROLS (HEADLIGHTS, HVAC, NAVIGATION, SUNROOF, ETC.). REPORTED TO TESLA PRIOR TO WARRANTY EXPIRATION AND WAS TOLD IT IS "NORMAL" BEHAVIOR. NOW THAT MY WARRANTY HAS EXPIRED, TESLA HAS DIAGNOSED FAILURE OF MEMORY CHIP AND IS CHARGING ME OUT OF WARRANTY TO REPLACE COMPUTER DAUGHTERBOARD.

OVER THE LAST 6 MONTHS, MY 2013 TESLA MODEL S BEGAN EXPERIENCING LONG BOOT TIMES, FREQUENT SPONTANEOUSLY REBOOTING, LOSS OF MOBILE CONNECTION AND PROBLEMS WITH THE NAVIGATION SYSTEM. LAST SATURDAY THE CAR BEGAN TO REBOOT CONSTANTLY AND WAS INCAPACITATED ON THE ROAD, REQUIRING A FLAT BED TRUCK ($250). TESLA SERVICE TELLS ME THE ONLY WAY TO MAKE THE CAR FUNCTIONAL AGAIN IS TO PAY OVER $1300 ON A NEW MCU. AS A SOFTWARE DEVELOPER, THIS FEELS SOMETHING TESLA CAUSED THROUGH OVERUSE OF THEIR MEMORY STORAGE SYSTEM AND/OR A PROGRAM BUG ASSOCIATED WITH SAVED NAVIGATION LOCATIONS.