2013 TESLA MODEL S Complaints

THE MCU ON THESE CARS ARE A KNOWN ISSUE FOR ALL TESLA'S WITH MCU VERSION 1. THE MCU IS AN INTEGRAL PART OF OPERATION, DRIVING ALL NECESSARY CHANGES ON THE CAR SUCH AS: ADJUSTING DRIVING LIGHTS, ADJUSTING TRACTION CONTROL SETTINGS, ACCESSING THE SAFETY & SECURITY FEATURES (REQUIRED FOR SAFELY JACKING THE CAR, ETC) AS WELL AS PLACING THE CAR IN TOW MODE TO SAFETY TOW THE CAR. THE MCU IS ALSO THE MAIN DRIVING COMPUTER FOR THE SECONDARY DISPLAY WHICH SHOWS DRIVING SPEED. FOLLOWING AN ISSUE WITH MY MCU, THE CAR WAS NOT ABLE TO BE PROPERLY DRIVEN AND WAS NOT ABLE TO ACCESS THE TESLA NETWORK TO RECEIVE SOFTWARE UPDATES, THE NAVIGATION AND MAPS DID NOT WORK AND THE RADIO WAS DISABLED. THE CLIMATE CONTROL WAS ALSO NON-FUNCTIONAL DUE TO THE FAILURE.

ON 8/6/2020 AT APPROXIMATELY 3:50 PM [XXX], I [XXX] WAS PARKING MY 2013 MODEL S 85 TESLA IN MY CARPORT. I HAVE LIVED AT THIS ADDRESS FOR 7 MONTHS AND HAD PARKED MY CAR THERE WITHOUT INCIDENT NUMEROUS TIMES. I WAS NOT DISTRACTED NOR INTOXICATED IN ANY WAY; I WAS SIMPLY PARKING MY CAR. AS I WAS ABOUT TO PUSH THE PARK BUTTON ON THE TESLA, SUDDENLY THE CAR UNINTENTIONALLY ACCELERATED, OUT OF CONTROL, THE BRAKE DIDN'T WORK, AND CONTINUED TO LEAP FORWARD AT FULL SPEED, CAUSING ME TO CRASH THROUGH THE GATE, AND BACK OF MY CARPORT, BOUNCING ONE TRASHCAN OFF MY SHED DOOR AND PUSHING ANOTHER ONE, AS I VEERED AROUND THE SHED CORNER KNOCKING THE CARPORT SUPPORTS OUT AS I WENT. CRASHING THROUGH MY NEIGHBORS BACK FENCE, I PLOWED OVER MY NEIGHBOR'S GARDEN AND BACK YARD WITH MY GARBAGE CAN AND CAR ACTING AS A BATTERING RAM. THE TESLA EVENTUALLY CAREENED INTO NEIGHBORS BACK CARPORT PLOWED OVER A GAS MAIN, POWER MAIN PANEL, WATER MAIN, AND SEWER DRAIN LINE. BASICALLY, ALL THE UTILITIES WHICH FED HER HOUSE, AND FINALLY STOPPED AFTER HITTING THE SIDE OF SPACE# 46 HOUSE. I SAW AND SMELLED GAS ENTERING THE CAR FROM THE BROKEN GAS PIPE. FORTUNATELY, THE POWER TO MY HOUSE ALONG WITH 40 OF THE SURROUNDING HOUSES HAD BEEN SHUT OFF THE PREVIOUS DAY DUE TO A TOTALLY UNRELATED INCIDENT. A POWER TRANSFORMER WHICH FED THE COMMUNITY HAD BEEN MIS-WIRED AND DESTROYED ALL THE ELECTRICAL APPLIANCES AND ELECTRONICS IN THE 40 HOUSES THE TRANSFORMER FED. IF THE POWER HAD BEEN ON, THERE WOULD HAVE BEEN SPARKS AND AN EXPLOSION UNDER MY TESLA BATTERY PACK; WHICH WOULD HAVE CAUSED A SECONDARY EXPLOSION. I WOULD HAVE BEEN KILLED INSTANTLY ACCORDING TO THE FIREMEN AND PGE GAS REPAIR MAN WHO SHOWED UP AFTER THE INCIDENT. ANYONE PRESENT WITHIN THE VICINITY AROUND MY CAR WOULD MOST LIKELY HAVE BEEN KILLED TOO OR INJURED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE MAIN SCREEN IN OUR 2013 TESLA MODEL S STARTED REQUIRING REGULAR REBOOTS JUST TO RUN. THEN IT DIED COMPLETELY, LEAVING US WITHOUT ACCESS TO HVAC CONTROLS (THEY WERE STUCK ON THE LAST SETTING WHICH DID NOT ALLOW FOR DEFROST/DEFOG FOR THE WINDSHIELD OR REAR WINDOW). WE ALSO DID NOT HAVE FUNCTIONING TURN SIGNALS, HAZARDS OR A BACKUP CAMERA, AND CHARGING WAS LIMITED TO A RIDICULOUSLY SLOW RATE (THE CAR WAS IN "LIMP MODE" PER OUR TECHNICIAN). WE WERE FORCED TO REPLACE THE MAIN COMPUTER (MCU1). WE WERE GIVEN A CHOICE OF ANOTHER MCU1 (WHICH WE WERE TOLD MAY HAVE THE SAME PROBLEM EVENTUALLY) OR AN MCU2 WHICH WOULD NOT. WE CHOSE THE MCU2.

CENTER CONSOLE (MCU) FAILED AFTER UPDATING SOFTWARE. BLACK SCREEN. UNABLE TO USE, CANNOT CHARGE. CANNOT CONTROL ANYTHING. THIS SEEMS EXTREMELY DANGEROUS , AS ALL THE VEHICLE CONTROLS ARE THROUGH THE CENTER CONSOLE. HAD TO GET IT TOWED TO TESLA SERVICE. TESLA SAID IT WAS INFAMOUS EMMC FAILURE AND HAD TO REPLACE THE MCU OUT OF POCKET, TOTALING $2,738.67. THEY REPLACED IT WITH THE SAME EXACT VERSION, BASICALLY SAYING ITS A KNOWN ISSUE AND THAT THIS WILL FAIL AGAIN EVENTUALLY. THIS ALSO ENCOURAGES PEOPLE *NOT* TO UPDATE THEIR SOFTWARE ANYMORE, AS ANY WRITES TO THAT EMMC MODULE IS JUST ONE STEP CLOSER TO FAILURE AGAIN.

MCU CHIP FAILED. SCREEN WENT BLANK. ALL FUNCTIONS OF CAR WERE INACCESSIBLE. WAS UNABLE TO CHARGE CAR. THIS HAPPENED WHILE DRIVING MUTIPLE TIMES. TOTALLY UNSAFE. CURRENTLY PASSENGER SIDE DOOR HANDLE DOES NOT WORK. THIS IS THE 2ND TIME THIS HAS HAPPENED ALONG WITH ANOTHER DOOR HANDLE.

MAIN SCREEN MALFUNCTION. TURNED COMPLETELY BLACK. TURN SIGNALS NO LONGER WORK AND CAR WILL NOT CHARGE. BACKUP CAMERA NOT USABLE. CAR IS UNDRIVABLE DUE TO SAFETY ISSUES. I'VE BEEN WAITING FOR A REPLACEMENT UNIT OVER A MONTH ALREADY.

MY ELECTRIC DOOR HANDLES. WHICH PRESENT UPON APPROACH OR WHEN ACTIVATED, REMAIN IN THE CLOSED/LOCKED POSITION, WHICH PREVENTS ME FROM BEING ABLE TO USE THE DOOR. I HAVE HAD 3 DIFFERENT HANDLES ON MY VEHICLE REPLACED. TWO OF THEM HAVE BEEN REPLACED TWICE. I HAVE COMPLAINED THAT THIS SHOULD NOT BE AN ISSUE THAT A CONSUMER SHOULD HAVE TO PAY FOR AS IT SEEMS TO BE A "LEMON" ISSUE, HAVING OCCURRED MULTIPLE TIMES. THE FIRST TIME IT OCCURRED WAS WITHIN 6 MONTHS OF PURCHASE IN 2013. THE LAST TIME IT OCCURRED WAS MAY OF 2020. AND THREE TIMES IN BETWEEN.

I HAVE HAD NUMEROUS "BLACKOUTS" OF THE MAIN SCREEN WHEREBY I AM UNABLE TO CONTROL ANYTHING SUCH AS A/C, MAPS, CHARGING, MPH, ETC. FREQUENTLY I HAVE NO CONNECTIVITY DESPITE BEING IN AREAS WITH STRONG CELLULAR RECEPTION OR EVEN IN MY OWN GARAGE WITH WIFI. WHEN THIS OCCURS, NO MONITORING SYSTEM FOR THE CAR IS AVAILABLE. IT TYPICALLY OCCURS UPON START UP AND THE CAR WILL TURN ON BUT NOTHING SHOWS UP ON THE DASH OR SCREEN. MY CAR CAN SOMETIMES TAKE SEVERAL MINUTES TO START UP - SOMETIMES I HAVE LEFT MY CAR BEHIND AND TAKEN ANOTHER MODE OF TRANSPORTATION DUE TO THE ISSUE.

UMC FAILURE WHICH IS THE ONLY WAY TO CONTROL ALL IN THE CAR. NO BACK UP CAMERA, NO REMOTE CONTROL, NO PERFORMANCE CONTROLS. BASICALLY THE ONLY THING WORKING ON THE CAR IS THE BLINKERS. I SAW THAT OTHER TESLA CARS ARE HAVING THE SAME ISSUE. COST IS 3,000 WHICH IS AN ACCEPTABLE SINCE THE CAR ONLY HAS 70,000 MILES. 'EMMC FAILURE' PROBLEM.

THE CENTER DISPLAY IS BLANK AND UNAVAILABLE, WHICH DISABLES MANY VEHICLE FEATURES INCLUDING THE BACKUP CAMERA SYSTEM, AIR SUSPENSION CONTROL, AND HVAC. THE CENTER DISPLAY WAS WORKING NORMALLY ON AUGUST 1ST, 2020. IT SEEMS TO HAVE FAILED OVERNIGHT, BECAUSE IT HAS NOT WORKED SINCE AUGUST 2ND.