2013 TESLA MODEL S Complaints

MCU WENT DEAD DURING A RECENT OTA UPDATE SENT OUT BY TESLA. NOW NO WAY TO CONTROL REAR VIEW CAMERA, CLIMATE CONTROL, SUSPENSION, SUNROOF, ETC. THE VEHICLE WAS STATIONARY IN THE GARAGE WHEN THE MCU FROZE AND SUBSEQUENTLY WENT DEAD.

WHILE ARKED IN MY GARAGE MORNING THE CENTER SCREEN DIDNT TURNED ON THE MEDIA CONTROL UNIT KNOW AS MCU WHICH IS THE CENTER SCREEN FAILED AND THE CAR WASNT ABLE TO CHARGE, TURN ON A/C AND MANY OTHER FUNCTIONS OF THE CAR WHERE DISABLED IT IS A VERY ESCENCIAL PART OF THE VEHICLE IF IT FAILS VEHICLE WOULD NOT BE DRIVABLE AT ALL AFTER BATTERY IS DEPLETED

THE MCU IS FREEZING DAILY AND SOMETIMES THE SPEEDOMETER FREEZES. THE MCU IS NOT RESPONSIVE UNTIL YOU RESET THE SYSTEM.

THIS IS ANOTHER COMPLAINT ABOUT THE DEADLY WEAKNESS OF TESLA SUSPENSIONS. PLEASE NOTE THAT I HAVE USED A SUBSTITUTE VIN SINCE THE VIN OF THE AFFECTED CAR IS UNAVAILABLE. THIS SHOULD NOT MATTER AS THIS IS A SYSTEMIC FAILURE AFFECTING EVERY TESLA ON THE ROADS. HERE IS A THREAD ON THE OFFICIAL TESLA MOTORS FORUM WHICH ONLY ALLOWS POSTS BY VERIFIED OWNERS. HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/REAR-LOWER-CONTROL-ARM-FAILED THE LATEST IN A LONG STRING OF FAILURES IS REPORTED HERE : NATECVAL | JULY 14, 2020 I HAD AN NEARLY IDENTICAL ISSUE! REAR PASSENGER SUSPENSION FAILURE. AFTER NORMAL DRIVE HOME FROM WORK WITH NOTHING OUT OF THE ORDINARY HAPPENING. I PUT THE CAR IN REVERSE AND BEGAN TO BACK UP TOWARDS MY DRIVEWAY AND THE WHEEL TIRE NEARLY FELL OFF. VERY UNNERVING SINCE I WAS ON THE FREEWAY OVER THE WEEKEND TRAVELING 85 MPH, THANK GOD THIS DIDN'T HAPPEN THEN. I WAS ABLE TO PULL UP MY DASH CAM FOOTAGE AND SEE THE EXACT MOMENT THE PART CAM FLYING OUT FROM UNDER MY CAR. THEN DROVE BACK AND FOUND IT ON THE ROAD. WITH OUR OTHER VEHICLE. HTTPS://YOUTU.BE/AG022FHSZ7M PICTURES- 2013 TESLA S85 REAR LOWER CONTROL ARM CATASTROPHIC FAILURE. HTTPS://IMGUR.COM/A/0H47AYM THIS IS INCONTROVERTIBLE PROOF THAT TESLA SUSPENSIONS ARE BREAKING AND PUTTING LIVES AT RISK. I HAVE COPIED THE PICTURES REFERRED TO AND THEY ARE ATTACHED TO THIS COMPLAINT. CONTRARY TO THE CLAIMS MADE BY SOME COMMENTATORS ON THAT THREAD THIS IS NOT THE RESULT OF ABUSE OR NEGLECT. IT IS A CRACK THAT IS THE PREDICTABLE RESULT OF POOR QUALITY CASTING, BAD DESIGN AND UTTER LACK OF QUALITY CONTROL. I STRONGLY URGE YOU TO INVESTIGATE THIS ISSUE IMMEDIATELY. I THANK YOU KEEF

WHILE IN EITHER FUNCTION OF STATIONARY AT TRAFFIC LIGHT, PARKED AT WORK OR HOME, AND WHILE IN MOTION DRIVING ON A ROAD TRIP. THE TOUCHSCREEN BLANKS OUT, FREEZES AND LOCKS OUT THE TOUCH SENSITIVE FUNCTIONS, THEN IN TURN ELIMINATES CLIMATE CONTROL. GPS MAPPING, BACK UP CAMERA, AND THE NEWEST ONE IS PIXELATING SECTIONS OF THE SCREEN LIKE A CABLE CONNECTION ISSUE... I REALLY DON'T KNOW ANYMORE. THE LOCAL SERVICE CENTER IS RESISTANT TO ADDRESS THESE ISSUES.. BUT THEY WERE OVERLY EXCITED TO PITCH SELLING ME THE UPGRADES SCREEN AND COMPUTER FOR $2500 ..THEN BOASTED THAT IT LOADS FASTER LIKE YOUR CELL PHONE. THEY CONTINUED WITH SAYING I WOULD HAVE 4G OR 4G LTE ..WHEN I UPGRADE. OF COURSE I REPLIED.. HOW ABOUT TESLA JUST MAKING THE SYSTEM THE CAR WAS BUILT WITH JUST WORK PROPERLY. I DONT LIKE BEING STRANDED AND WITH NO AC OPERATIONS UNTIL HARD RESTART/REBOOTING THE COMPUTERS THROUGH THE STEERING WHEEL SCROLL KNOBS AS A LAST HOPE.

MCU FAILURE. ONE YEAR AGO, MY MCU SCREEN WENT BLACK. IT WAS REBOOTED AND WAS TOLD THAT IF THE MCU HAD NEEDED REPLACEMENT, IT WOULD COST 4,000.00. NOW ONE YEAR LATER, IT HAS FAILED COMPLETELY AND NEEDS REPLACEMENT. THEY TELL ME THE COST WILL BE $2,000.00. WHEN I ASKED WHY THE PRICE DIFFERENCE, THEY INFORMED ME THAT THEY HAD BEEN ABLE TO INCREASE THEIR ORDERS SO THE PRICE HAS COME DOWN. I HAVE COME TO LEARN THAT NUMEROUS TESLA OWNERS ARE EXPERIENCING THE MCU FAILURE. MY PURPOSE OF THIS IS FOR YOU TO INVESTIGATE WHETHER OR NOT IT IS A DESIGN DEFECT. THE FIRST TIME THE SCREEN WENT BLACK, IT WAS IN MOTION ON THE FREEWAY IN MOTION. THIS MOST RECENT TIME, IT WAS STATIONARY IN MY GARAGE.

WHEN TRYING TO START MY TESLA, I NOTICED THE LARGE TOUCH SCREEN WAS UNRESPONSIVE, AND I COULDN'T ENTER MY PIN CODE TO UNBLOCK CHANGING MY CAR GEARS, MY CAR GOT STUCK ON THE PARKING GEAR ON MY DRIVEWAY. WHEN SPEAKING WITH TESLA ROADSIDE ASSISTANCE, I WAS INSTRUCTED TO PERFORM A RESET PROCEDURE, AFTER WHICH THE LARGE SCREEN WENT DARK. AS REQUESTED BY TESLA ROADSIDE ASSISTANCE, I TOWED MY CAR TO THE NEAREST TESLA SERVICE CENTER, WHERE AFTER DIAGNOSIS I WAS TOLD MY CAR MCU HAD REACHED END OF LIFE, AND I WOULD HAVE TO REPLACE THE MCU AT MY EXPENSE ($1419.07), BUT NO CLEAR EXPLANATION ON WHAT CAUSED THE MCU TO SUDDENLY STOP WORKING. AFTER INSISTING ON GETTING AN EXPLANATION AND RESEARCHING/SHOWING AN ARTICLE ABOUT AN ONGOING NHTSA PROBE ON SOME MEMORY ISSUES(HTTPS://WWW.REUTERS.COM/ARTICLE/US-TESLA-SAFETY/U-S-PROBES-TOUCHSCREEN-FAILURES-IN-TESLA-MODEL-S-CARS-IDUSKBN23V1VG), TESLA CONFIRMED THAT THE NEW UNIT WOULD HAVE A NEWER REVISION, BUT THAT I'D STILL HAVE TO PAIR FOR THE SERVICE AND PARTS.

SCREEN OCCASIONALLY GOES BLACK EITHER WHEN STATIONARY OR DRIVING. AT THE MOMENT I CAN 'RESET' THE CAR AND GET THE INSTRUMENTS BACK, BUT RESEARCH TELLS ME THAT THIS WILL ONLY GET WORSE. THIS IS A KNOWN PROBLEM (A MEMORY CHIP FAILS THROUGH WEAR OVER TIME). WHEN IT DOES FAIL IT IS A SAFETY ISSUE AS REAR LIGHTS CAN FAIL AND ALL INDICATORS (INCLUDING SPEED) DISAPPEAR.

MY MCU1 (CENTER SCREEN) HAS DIED ONCE AND HAS BEEN REPLACED. IT IS STARTING TO FAIL AGAIN AS THE NAVIGATION IS STARTING TO BE NONRESPONSIVE, BLUE PERIODICALLY WORKS, AND NONRESPONSIVE TOUCH FUNCTIONS. THERE IS A DESIGN FAILURE WHERE THE CENTER SCREEN DIES AFTER A PERIOD OF TIME. THIS CONTROLS YOUR AC, RADIO, CHARGING, NAVIGATION, TURN SIGNAL AUDIO, ETC... IT IS A VERY COMMON PROBLEM AND AFFECTS ALL VEHICLES FROM 2012 TO 2018. VEHICLE DOES NOT NEED TO BE IN MOTION.

JUST HAD AN MCU -1 FAILURE CAUSING MY CAR TO BRICK. IS NOW UNDRIVABLE. CAR WAS IN MOTION IN CITY STREETS WHEN THE SCREEN FAILED.