2013 TESLA MODEL S Complaints

OUR TESLA MODEL S 2013 WAS PURCHASED IN AUGUST OF 2013, 7YEARS AGO. THE CAR WAS ABLE TO COVER OVER 200 MILES WITH A FULL CHARGE. STARTING JUNE 2019, THE BRAKES STARTED TO SHAKE DURING BRAKING AND THE TRAVELED MILES DECREASED DRASTICALLY AFTER SUDDEN LOSS OF RANGE WITH 2019.16.X SOFTWARE UPDATE THAT THROTTLES BATTERIES. UNDER THE SAME CONDITIONS TRAVELING THE SAME ROUTE BY THE SAME PERSON. NOW, THE FULL CHARGE OF CAR LASTS APPROXIMATELY 100 MILES TRAVELED. TOTAL SUPER CHARGED BATTERY MILES DO NOT GO BEYOND 150 MILES EVEN AFTER WAITING MORE THAN 2 HRS. USING 220 AMPFOR 7 HRS, THE FULL BATTERY CHARGE GOES UP TO 160 MILES BUT EVEN THEN THE ODOMETER TRAVEL COVERED IS LESS THE 110 MILES UNDER SIMILAR CONDITIONS OF THE ORIGINAL 200 MILES TRAVELED. WE HAVE PAID FOR UNLIMITED USE OF SUPERCHARGER BUT WE ARE TOLD BY TESLA NOT TO USE SUPERCHARGER BECAUSE IT IS BAD FOR THE BATTERY. THAT IS TRUE. WE GET A LITTLE BETTER RESULTS BY USING OUR OWN 40 AMP, 220 VOLT CHARGER BUT THE CAR BATTERY LASTS LESS THAN 60% OF THE ORIGINALBATTERY UNDER IDENTICAL DRIVING CONDITIONS WITH SUPERCHARGER IT COVERS LESS THAN 50%. WE HAVE TAKEN THE CAR TO TESLA SERVICE CENTER IN ROCKLIN BUT THE TECHNICIANS HAVE SAID: "WE RAN TEST AND BATTERY IS NORMAL". WE NEED HELP UNDER STAND WHAT "NORMAL" MEANS. THIS CAR IS NOT NORMAL GOOD FOR COMMUTING TO WORK NOW. 1) CHARGING AT MUCH LOWER AMPS AND AVOIDING SUPERCHARGERS. THIS TOOK AWAY THE $2,500 PURCHASE OPTION AND FREEDOM OF BEING ABLE TO TRAVEL WITHOUT RANGE ANXIETY. 2) REPLACEMENT OF THE $2,500 MCU BY TESLA TECHNICIANS DID NOTHING BUT MORE MONEY INTO TESLA POCKETS. 3) BEGGING TO PURCHASE A NEW BATTERY, EVEN THOUGH UNDER WARRANTY OF 8 YEAR EXTENDED FROM 125K TO 150K MILE WARRANTY FOR PRIOR TO 2015 TESLA MODEL S VEHICLES IS UNABLE TO BE DONE. VERY SIMILAR TO THE APPLE IPHONE BATTERY THROTTLE LAWSUIT. *LN *TR

TL* THE CONTACT OWNS A 2013 TESLA MODEL S. THE CONTACT STATED THAT THE MEDIA CONTROL UNIT FAILED TO FUNCTION AS DESIGNED. ADDITIONALLY, THE VEHICLE FAILED TO ACHIEVE THE ESTIMATED 210 MILES PER CHARGE INSTEAD ONLY ACHIEVING 120 MILES. THE VEHICLE WAS TAKEN TO TESLA (4361 GRANITE DRIVE, ROCKLIN, CA 95677, 916-652-7740), WHERE THE MEDIA CONTROL UNIT WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE HOWEVER, OFFERED NO ASSISTANCE IN REPLACING THE BATTERY. THE FAILURE MILEAGE WAS 95,000. INVALID VIN. *LN*DT*AS

WHILE DRIVING ON A SIX LANE HIGHWAY, I RECEIVED MULTIPLE ALERTS FROM THE CAR SAYING THAT POWER WAS REDUCED, THE VEHICLE WAS SHUTTING DOWN, SERVICE IS REQUIRED, PULL OVER SAFELY AND VEHICLE MAY NOT RESTART. I PULLED OVER INTO A PARKING LOT TO MONITOR THE CAR, THE ALERTS CONTINUED TO COME AND GO BUT THE CAR REMAINED ON. I DECIDED TO DRIVE THE REST OF THE WAY HOME. I NOTIFIED TESLA SERVICE AND RECEIVED NO RESPONSE. THE NEXT DAY WHEN I ATTEMPTED TO DRIVE THE CAR AGAIN, IT WOULD NOT START AND THERE WAS A COMPLETE BATTERY FAILURE REQUIRING BATTERY REPLACEMENT. THERE WAS NO INDICATION TO ME AS THE OWNER PRIOR TO THIS EVENT THAT THE BATTERY WAS GOING TO FAIL, HOWEVER, ACCESS TO MY VEHICLE LOGS (WHICH I CANNOT OBTAIN FROM TESLA) MAY HAVE GIVEN ME SOME INDICATION. I WAS TOLD BATTERY FAILURE WAS DUE TO FAULTY SEALS ON THE RAPID MATE WHICH ALLOWED WATER INTRUSION AND OVERCURRENT WITHIN THE BATTERY.

MCU (CENTER SCREEN) FAILED IN MY 2013 MODEL S. I RETURNED TO THE CAR AFTER IT WAS PARKED ALL DAY IN AN OUTDOOR PARKING LOT AT WORK AND IT WOULD NOT TURN ON. REBOOTING, OTHER TROUBLESHOOTING DID NOT REMEDY. AS A RESULT OF MCU FAILURE, TURN SIGNALS DID NOT WORK (EXTERIOR TURN SIGNALS AND AUDIBLE INDICATION OF TURN SIGNALS), AIR SUSPENSION COULD NOT BE ADJUSTED, CLIMATE CONTROL COULD NOT BE ADJUSTED, HEADLIGHTS COULD NOT BE MANUALLY CONTROLLED, STEERING SETTINGS COULD NOT BE ADJUSTED, CHARGE LEVEL COULD NOT BE ADJUSTED, MEDIA/ENTERTAINMENT COULD NOT BE USED, BACKUP CAMERA COULD NOT BE VIEWED IN ADDITION TO OTHER FUNCTIONALITY FOR THE CAR. LEADING UP TO THE COMPLETE FAILURE OF THE UNIT, THE MCU WOULD OCCASIONALLY REBOOT ITSELF DURING DRIVING CAUSING LOSS OF TURN SIGNALS AND CHANGE IN STEERING DYNAMICS.

THE CENTER CONTROL TOUCH SCREEN HAS BEEN REPLACED 3 TIMES SINCE RECEIVING THE CAR IN EARLY 2013. THERE ARE NO MANUAL CONTROLS FOR MOST OF THE CARS FUNCTIONS WHEN THIS HAPPENS AND LOSING CONTROL TO A/C, DEFROSTER AND SOMETIMES TURN SIGNALS IS DANGEROUS. THE MANUFACTURER NEEDS TO RECTIFY THIS MANUFACTURING DEFECT THAT CAUSES MULTIPLE FAILURES. THIS FAILURE HAPPENS AS YOU START UP THE VEHICLE.

MCU FAILURE, LOSS OF ALL CONTROLS DEPENDENT ON MCU FUNCTIONING, NO REAR CAMERA IS A SERIOUS FAILURE.

THE EMMC IS FAILING AND CAUSING THE COMPUTER SYSTEMS TO ACT ODD. I'VE REPORTED IT FOR THE FAILING MAIN SCREEN AND IT TURNING OFF FOR OVER 36 HOURS BUT YESTERDAY THE SPEEDOMETER SCREEN WENT BLANK AND WOULDN'T COME ON FOR A AN EXTENDED PERIOD OF TIME. THE CAR WOULDN'T START AT FIRST, AND WHEN IT DID, THERE WAS NO SPEEDOMETER (!), NO ODOMETER, NO BATTERY LEVEL READ OUT, NO GEAR INDICATOR, NO HEADLIGHTS, NOR ANY OTHER FUNCTION OF THE INSTRUMENT PANEL. THE VEHICLE WAS STATIONARY WHEN IT FAILED. IT FLASHED ON FOR A SECOND, WHICH ALLOWED LIGHTS TO COME ON AND GO IN DRIVE, BUT IT IMMEDIATELY TURNED BACK OFF LEAVING THE CAR WITHOUT ANY SPEEDOMETER OR OTHER ITEMS LISTED ABOVE. THIS WAS IN A NEIGHBORHOOD.

MCU FAILURE CONSISTENT WITH OTHER EARLY MODEL TESLA MODEL S. THE MAIN COMPUTER SCREEN IS DARK/BLANK AND MOST FUNCTIONS ARE NOT OPERABLE, SUCH AS NAVIGATION, LIGHTING CONTROLS, DIRECTIONALS, AUDIO AND HANDS-FREE PHONE, SUNROOF, CLIMATE CONTROL, SUSPENSION CONTROLS, ... THE FAILURE OCCURS ALMOST WITHOUT WARNING. THIS IS THE 2ND FAILURE AND THIS EVENT OCCURRED WHILE THE VEHICLE WAS DRIVING AT HIGHWAY SPEED

THE MCU1 INFOSCREEN FAILED ON JUNE 4, 2020, WHILE THE CAR WAS STATIONARY IN MY GARAGE, IT ONLY HAS 43,750 MILES.. IT HAS NOW NOT BEEN SAFELY DRIVEABLE FOR 5 WEEKS WAITING FOR REPAIR AND TESLA CAN'T TELL ME WHEN A REPLACEMENT PART WILL BE AVAILABLE AND THE REPAIR WILL BE COMPLETED.

TOUCH PANEL KEEPS GOING OUT AND RENDERS THE CONTROLS UNUSABLE. IT'S BEEN REPLACED ONCE, BUT I'M HAVING SIMILAR PROBLEMS WITH THE NEW ONE.