2013 TESLA MODEL S Complaints

View complaints related to 2013 TESLA MODEL S. The complaints found here are submitted by actual consumers with first hand experience. There are more than 450 complaints submitted for the 2013 TESLA MODEL S. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 TESLA MODEL S
    - WOODSIDE, CA

    SCREEN STOPPED WORKING. TESLA SAYS THAT THE CONTROLLER BOARD FOR THE SCREEN FAILED. AS A RESULT, CAR WAS UNABLE TO CHARGE, A/C DISABLED, NO RADIO, NO BACKUP CAMERA, ETC. TESLA HAD TO REPLACE THE CONTROLLER, AT A COST TO ME OF OVER $2500.

    Source: NHTSA WEB SITE
  • 2013 TESLA MODEL S
    - SARATOGA, CA

    MEDIA CONTROL UNIT FAILED WHILE IN THE CUSTODY OF THE DEALER AFTER A DRIVE UNIT FAILURE. THE UNIT BEGAN MALFUNCTIONING A FEW DAYS BEFORE. THE DIRECTION INDICATORS AND RADIO WERE WORKING INTERMITTENTLY WITH THE AUDIO BLANKING OFF AT 12 SECOND INTERVALS. THIS COINCIDED WITH A DRIVE UNIT FAILURE. THE CAR HAD TO BE TAKEN TO TESLA BY A FLAT BED. WE WERE CHARGED NEARLY $3000 FOR THE REPAIR. SERVICE INVOICE ATTACHED. *TR

    Source: NHTSA WEB SITE
  • 2013 TESLA MODEL S
    - FAIRFIELD, CA

    TL* THE CONTACT OWNS A 2013 TESLA MODEL S. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE MEDIA CONTROL UNIT (MCU) MALFUNCTIONED AND WAS PERMANENTLY DISABLED. DUE TO THE FAILURE, THE BACKUP CAMERA FAILED TO DISPLAY. THE CONTACT WAS UNABLE TO MAKE ANY AUTOMOTIVE ADJUSTMENTS DUE TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. DUBLIN TESLA LOCATED AT 6701 AMADOR PLAZA RD, DUBLIN, CA 94568, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 115,000. THE VIN WAS NOT INCLUDED.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 TESLA MODEL S
    - SARASOTA, FL

    TOUCH SCREEN FAILS/FREEZES DAILY SOMETIME MULTIPLE TIMES. RENDERING BACK UP CAMERA INOPERABLE AS WELL AS OTHER VITAL FUNCTIONS SUCH AS A/C CONNECTIVITY IS LOST. *TR

    Source: NHTSA WEB SITE
  • 2013 TESLA MODEL S
    - CORTLAND, IL

    TESLA MAIN COMPUTER IS DESIGNED TO FAIL AND DISABLE THE ABILITY TO TURN ON THE HEADLIGHTS, TURN SIGNALS, REAR VIEW CAMERA, AND SO ON. THE MAIN COMPUTER LOGS EVERYTHING HAPPENING IN THE CAR EXCESSIVELY (THEY DO THIS SO PRESS REVIEWS CAN BE REFUTED, IT HAS HAPPENED MANY TIMES) BUT THAT LOGGING CAUSES THE CHIP TO FAIL. THE SOLUTION IS TO TURN OFF LOGGING BUT THEY REFUSE, SO THESE COMPUTERS FAIL PREDICTABLY ON SCHEDULE. ALL TESLAS ARE AFFECTED. *TR

    Source: NHTSA WEB SITE
  • 2013 TESLA MODEL S
    - SAN CARLOS, CA

    THE TOUCHSCREEN CONTROLS ARE VERY SLOW. THE TOUCHSCREEN FAILS INTERMITTENTLY, SOMETIMES RENDERING THE BACK UP CAMERA INOPERABLE WHEN DRIVING IN REVERSE. FREQUENT REBOOTING IS REQUIRED WHEN IT HANGS UP. A NOTICEABLE DETERIORATION HAS OCCURRED IN THE LAST SIX MONTHS. *TR

    Source: NHTSA WEB SITE
  • 2013 TESLA MODEL S
    - DALLAS, TX

    THE ELECTRONIC TOUCHSCREEN THAT ALLOWS ACCESS TO MOST OF THE CARS FUNCTIONS STOPPED WORKING. THE CAR WOULD NOT WORK TO BASIC STANDARDS ONCE THIS HAPPENED. CAR WAS IN MOTION AT THE TIME ON CITY STREETS. *TR

    Source: NHTSA WEB SITE
  • 2013 TESLA MODEL S
    - LA PUENTE, CA

    TESLA IS LIKE A LAPTOP WITH WHEELS. IF THE LAPTOP'S HARD DRIVE DIES, THE CAR WON'T WORK. THAT IS WHAT HAPPENED TO MY 2013 TESLA MODEL S P85+. THE CAR'S MAIN COMPUTER HAD A COMBINATION OF FAULTY DESIGN IN HARDWARE(SMALL EMMC MEMORY CHIP) AND SOFTWARE(HIGH FREQUENCY LOGGING TO EMMC MEMORY) RESULTING THE MEMORY CHIP FAILED AFTER 120,000 MILES OF DRIVING. AFTER THE FAILURE, THE CAR WILL NO LONGER DRIVE FOR MORE THAN 23 MILES OR BE CHARGED BEYOND 23 MILES OF RANGE. THE AIR CONDITION STOPPED WORKING, THE MAIN CONTROL SCREEN STAY BLACK. THE CAR WILL RECEIVE NO CONTROL. THE ORIGINAL RANGE IS 245 MILES. *TR

    Source: NHTSA WEB SITE
  • 2013 TESLA MODEL S
    - LAGUNA HILLS, CA

    TWICE MY TESLA LUNGED FORWARD ACCELERATING SPEED WHEN TRYING TO PARK RESULTING IN ACCIDENTS. I REPORTED BOTH ISSUES TO TESLA. FIRST TIME THEY DENIED THAT HAPPENING AND THE SECOND TIME THIS PAST YEAR THEY NEEDED ADDITIONAL INFORMATION. THEN WHEN I PROVIDED THE INFORMATION MY EMAILS KEPT GETTING BOUNCED BACK. FIRST INCIDENT OCCURRED WHEN PARKING IN A SCHOOL PARKING SPOT WITH A CEMENT BLOCK. AS I WAS SLOWLY DRIVING INTO THE SPOT THE CAR SUDDENLY ACCELERATED SO FAST MY CAR WENT COMPLETELY OVER THE BLOCK AND I PULLED THE STEERING WHEEL LEFT TO AVOID HITTING THE BUILDING IN FRONT OF ME. I REMEMBER I KEPT PUMPING THE BRAKES AND IT KEPT GOING FASTER. I CLIPPED THE CAR PARKED NEXT TO ME AND MY CAR WE TO INTO THE DIRT AREA AND SINCE I PULLED THE WHEEL LEFT TO AVOID THE BUILDING IT CONTINUED OFF THE DIRT AREA BACK ONTO THE PARKING LOT AND FINALLY STOPPED. THE ENTIRE BOTTOM OF MY CAR WAS DAMAGED FROM GOING OVER THE CEMENT BLOCK AND MY WHOLE LEFT SIDE WAS DAMAGED FROM SCRAPING ALONG THE FRONT BUMPER OF CAR PARKED TO THE LEFT OF ME. THAT OCCURRED IN SPRING OF 2016. THE 2ND OCCURRENCE WAS SEPTEMBER 30, 2019. I HAD PARALLELED PARKED IN BETWEEN A GOLF CART AND A CAR; MY CAR WAS COMPLETELY STOPPED I HAD MY FINGER ON MY CONTROL TO PUT IT INTO PARK AND ONCE AGAIN IT LUNGED FORWARD AND I JERKED MY WHEEL TO THE LEFT IN ORDER NOT TO HIT THE GOLF CART STRAIGHT AHEAD. I ENDED UP CLIPPING THE GOLF CART AND MY RIGHT FRONT END GOT THE BRUNT OF IT. I HAVE PHOTOS IF YOU WANT THEM BUT I NEED TO GET HELP LOADING THEM IF YOU NEED THEM SO CONTACT ME IF YOU WANT THEM.

    Source: NHTSA WEB SITE
  • 2013 TESLA MODEL S
    - COLUMBUS, OH

    TESLA RELEASED AN UPDATE THAT THROTTLED HOW FAST MY CAR DC CHARGES AND REDUCED MY RANGE. I USED TO BE ABLE TO START DC CHARGING AT 99KW AND NOW IT STARTS AT 72KW AND TAPER FROM THERE. ALSO I CAN'T CHARGE TO 100% NOW. IT STOPS AROUND 97% AND SAY "CALCULATING REMAINING TIME" AND AFTER 30-40 MINUTES STOPS AND SAYS CHARGING COMPLETE. MY MAXIMUM RATED RANGE IS NOW 167 MILES DOWN FROM 208 MILES. THAT'S A 20%, 40 MILE LOSS OF RANGE. I HAD TESLA LOOK AT IT TWICE AND THEY SAY NOTHING IS WRONG. LAST APPT THEY SENT ME A TEXT ON FEB 10TH AND CANCELLED MY APPT SAYING THERE'S NO ISSUE. NOW IN THE WINTER I CAN'T MAKE IT HOME TO TOLEDO OH FROM COLUMBUS OH A 132 MILE TRIP. REAL WORLD IN THE COLD YOU LOSE 25% RANGE TO KEEPING THE BATTERY WARM. WITH TESLA CAPPING MY RANGE WITH THE UPDATE PLUS THE RANGE LOSS IN WINTER I'M SHORT 10 MILES.

    Source: NHTSA WEB SITE