2021 TESLA MODEL S Complaints
View complaints related to 2021 TESLA MODEL S. The complaints found here are submitted by actual consumers with first hand experience. There are more than 180 complaints submitted for the 2021 TESLA MODEL S. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 TESLA MODEL S- Bonney Lake, WA
I purchased my Tesla in September 2021. At 12000 miles, I had to replace both rear tires due to severe inside wear. I replaced them and continued driving, but at 22000 miles, the same issue occurred. Each time, I performed service exclusively at Tesla, where they checked the alignment and assured me everything was fine. At 39,000 miles, the issue repeated. Tesla performed another alignment and TOE adjustment, assuring me it was resolved. However, after another 10,000 miles, the same problem occurred, with the inner tread worn down to the cords, while the rest of the tire had adequate tread. The car is currently at the dealership again, and I’ve been advised to do another alignment and replace the tires, with an estimated cost of $3,300. Despite repeated services and assurances, the underlying issue remains unresolved, and I’m unsure how to proceed.
Source: NHTSA WEB SITE -
2021 TESLA MODEL S- Franklin, MI
The contact owns a 2021 Tesla Model S. The contact stated while the vehicle was parked, the message “Climate Control System Service Required” was displayed. The contact stated that the vehicle was taken to the local Tesla Service Center however, the vehicle was not repaired due a lack of available Service Techs. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 59,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 TESLA MODEL S- Gwynn Oak, MD
On [XXX] at approximately [XXX] I was driving down a small back alley/street in Baltimore when my Tesla Model S Plaid sedan stopped operating. It would not restart, including with the emergency restart bar. Since I was unable to restart it, I left it there while I ran into an appointment. About maybe 20 minutes later it started up like nothing was wrong. I did not receive any warnings on the dash from the car that there was an issue, and I thought it must have been a computer glitch. Unfortunately, sometime between 10:30 and 11:30 am I was driving the Tesla on a major feeder multi lane feeder branch to a highway. I was on [XXX] merging onto [XXX] when the car just stopped with no warning. It is a miracle that I didn’t get hit, but it caused a truly dangerous situation with horns blaring, cars and trucks going around me. It was very unsafe. This time I was able to start the car with the emergency start bar Tesla has available. I was then able to drive the car to my office where the car was picked up and towed to the dealership. To make a long story short, apparently, they (service department) drove the car around the parking lot, trying to reproduce the problem but they said they were not able to. The only thing they were able to tell me about the car was that it had two high-voltage spikes and possibly that’s what caused the problem, but they didn’t know how to fix that problem. I did talk to the lead tech on my car, but at one point he said they were out of resources and would refer this to his general manager. The service manager told me that since they can’t reproduce the problem, that my car is drivable, I should pick it up and drive it. I refused. A car that stops dead with no notice in moving traffic is not a safe car. I was astounded that they would expect me to drive the Tesla. I told the manager that I would not drive it until it was fixed. It is still there. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2021 TESLA MODEL S- St Charles, IL
I bought my car used last year! I have almost been involved in many accidents with this car! There is only 1 small button for the horn mixed in with other buttons on the right side of the steering wheel! When stress hits because somebody is heading right for you and you are frantically looking for a small button to lay in the horn it’s almost too late! It’s a MAJOR safety issue and they are offering a new steering wheel for almost 1900.00!!!! I already replaced the yoke wheel it came with! This is a total safety hazard and people are going to end up dead because of it if they don’t fix it!
Source: NHTSA WEB SITE -
2021 TESLA MODEL S- Tracy, CA
The horn button on the yoke steering wheel is a safety hazard. In a situation that requires quick responsiveness immediate reaction is to press the center of the steering wheel. Tesla has come out with a retro fit and the new yoke has it in the center. I am paying $1,000 for the retro fit for my safety and the safety of others. I expect the NHS to also look at this concern and address to assist with the prevention of accidents.
Source: NHTSA WEB SITE -
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2021 TESLA MODEL S- Alpine, CA
I have the yoke steering wheel. To activate the horn, you press on the right side of the steering wheel. I was driving at freeway speeds and a car did not see me and started to move into my lane. Due to the placement of the horn on the side next to windshield wipers, the wipers went on but not the horn. You have to take your eyes off the road to look down for the horn. Tesla is aware of the dangers of the placement of the horn and has a new yoke steering wheel with the horn in the traditional position, center of wheel. Unfortunately, Tesla has not on its own recalled the older model yoke although they have taken remedial steps to improve the design. I believe a formal recall should be initiated on this steering wheel.
Source: NHTSA WEB SITE -
2021 TESLA MODEL S- Woodside, CA
I engaged Tesla's Autopark to park my car in my usual spot. The car kept going after reaching the back of the parking space, crashing into a pole located around one foot behind the parking spot. The time between when it should have braked and the post was of such short duration that I had no time to apply the brakes and prevent the accident. The car lacks both radar and lidar, either of which would have detected the post. Instead it relies on a single video camera. What made this parking different from previous safe parking attempt in the same space was that the car was perfectly lined up. That meant that the camera could not make use of parallax to enable the AI to notice that the post was moving against the background and must, therefore by close behind instead of 40 feet away. For Tesla Autopark to function safely, it needs to "know" how far back possible obstructions are. It could do so by never backing up with perfect alignment. Instead, the car should move enough from side to side to generate enough parallax effect for it to be able to determine if it is about the crash. The service manager who called to tell me that Tesla decided the accident was my fault absolutely refused to even hear my opinion on what Tesla could do to prevent such accidents in the future. He told me he had be instructed to deliver Tesla's disclaimer and to not listen to anything I might have to say. As an engineer who has patents in the area of both aviation and automotive safety, I have an opinion that might have been worthy of Tesla's hearing. I now suggest you folks warn people that Autopark should not be used to complete the parking procedure unless and until Tesla decides to address this problem. In the meantime, drivers should be cautioned to either not use the feature or to tap the brakes lightly to disengage the feature several feet before reaching the back of a parking space. The driver can then complete the maneuver manually.
Source: NHTSA WEB SITE -
2021 TESLA MODEL S- San Antonio, TX
Vehicle constantly overheats and causes charger to overheat. This causes the charging rate to reduce constantly. Home infrastructure has been checked and confirmed to be wired properly by multiple electricians. The suspension makes lots of noises and is a rough ride despite being constantly checked by the service center.
Source: NHTSA WEB SITE -
2021 TESLA MODEL S- Saint George, UT
295 / 30ZR 21 - My tire failed well before the tread life expired. You can see in the attached images that the tire failed at the meeting point between the tread and the sidewall.
Source: NHTSA WEB SITE -
2021 TESLA MODEL S- santa barbara, CA
Due to the yoke not having a traditional horn button it is hard to remember to push the tiny capacative touch button... very dangerous. Also the yoke feels more dangerous than a normal wheel.
Source: NHTSA WEB SITE