2016 TESLA MODEL S Complaints

CAR KEEPS SHUTTING OFF. PAID $7K FOR FULL SELF DRIVING. TESLA REFUSES TO CHANGE CHIP TO MCU 2 WITHOUT PAYING $2500 PLUS TAX. MCU1 FAILS WITH CAR SHUTTING OFF, NOT STARTING AT ALL, PHONE DISCONNECTED, APP DISCONNECTED, AC DEAD. YOU MUST FORCE TESLA TO CHANGE TO MCU2 AT NO COST.

MY INSTRUMENT PANEL AND BIG SCREEN GOES OUT AND IT STARTS TO BOOT LOOP WHILE I'M EITHER DRIVING OR WHEN I GET IN AND I TRY AND DRIVE OFF. MY TURN SIGNALS DON'T WORK AND I CAN'T SEE MY SPEED.

I UNDERSTAND THE NHTSA IS PRESENTLY INVESTIGATING ISSUES WITH THE EMMC WITHIN THE MCU (I.E., THE TOUCHSCREEN). MY VEHICLE HAS RECENTLY EXPERIENCED THIS ISSUE AND I WOULD BE HAPPY TO TALK TO AN INVESTIGATOR ABOUT MY EXPERIENCE.

THE CENTER TOUCHSCREEN DISPLAY IS FAILING. THIS DISPLAY CONTROLS MOST FUNCTIONS OF THE VEHICLE FROM CLIMATE CONTROL TO ENTERTAINMENT. CURRENTLY, I AM UNABLE TO ACTIVE THE REAR DEFROSTER OR ADJUST THE CLIMATE CONTROLS. THIS IS A KNOWN ISSUE AND THE PROBLEMS WILL GET WORSE OVER TIME.

MCU BLACKED OUT WHILE DRIVING ON HIGHWAY AND WHEN PARKED (SOMETIMES WHILE IN REVERSE). 'AUTOPILOT FEATURES UNAVAILABLE' AND 'CENTER DISPLAY UNAVAILABLE' ERROR MESSAGES. REAR VIEW CAMERA WAS NOT AVAILABLE. CAR STARTUP AND REBOOTS TOOK EXCESSIVELY LONG TIME. NAVIGATION AND VOICE COMMANDS WERE INOPERATIVE OR UNUSABLE DUE TO DELAY / INACCURACY. WEB BROWSER AND SCREEN RENDERING WERE INCREASINGLY DELAYED. ALL HAPPENED THE DAY AFTER FULL SELF DRIVE UPGRADE WAS INSTALLED ON 6/26/2020 WITH 30K MILES. TESLA REPLACED REAR CAMERA, WIRING FROM REAR CAMERA TO MCU (8/10/2020 WITH 31.4K MILES) AND, ULTIMATELY, THE REPLACED THE MCU WITH THE SAME OLD MCU (TEGRA CHIPSET, 8GB EMMC ON 8/26/2020 WITH 31.5K MILES). LOGS WITH DATES, TIMES AND SYMPTOMS AVAILABLE, ALONG WITH TESLA SERVICE REPAIR INVOICES WITH DATES, MILEAGE AND PARTS REPLACED.

THE EMMC FLASH MEMORY IS FAILING, LEADING TO THE MAIN SCREEN BLACKING OUT FOR SEVERAL MINUTES BOTH WHILE DRIVING AND WHEN AT STOP AND WHEN THE CAR IS BOOTING UP. THIS PREVENTS ADJUSTMENT OF SEVERAL COMPONENTS INCLUDING CLIMATE (FANS, DEFOG, AC), MANUAL LIGHTING, CRUISE CONTROL/AUTOPILOT, ETC. IT HAS BEEN HAPPENING FOR OVER A MONTH, PROGRESSIVELY GETTING WORSE. TESLA IS TELLING US WE HAVE TO REPLACE THE FLASH MEMORY (~$500, BUT THERE IS NO GUARANTEE THE PROBLEM WON'T REOCCUR), OR REPLACE OR UPGRADE THE MCU (~$1500-2500). THE CAR WAS RECENTLY UPGRADED TO FULL SELF DRIVE HARDWARE (PAID FOR IN 2016) AND OTHERS HAVE REPORTED THAT THIS CONTRIBUTES TO THE MEMORY DYING, SO WE CONTEND THIS DESIGN FLAW SHOULD BE REPAIRED BY TESLA FOR FREE.

MY PARKING BRAKE ACTUATOR HAS FAILED. TESLA HAS REFUSED TO REPLACE IT UNDER THE RECALL. THEY CLAIM THAT MY CAR WAS BUILT ONE MONTH AFTER THE RECALL ENDED, AND IS NOT IMPACTED. HOWEVER WHEN ASKED FOR THE DIFFERENT PART#'S THEY DID NOT PROVIDE HOW THEY DETERMINED MY PARKING BRAKE WAS NOT AFFECTED. I TRIED TO WORK WITH THEIR MANAGEMENT AND THEY CONTINUE TO DECLINE REPLACEMENT. MY CAR WAS BUILT IN 2016 NOVEMBER. IT IS HIGHLY UNLIKELY THAT A CUT IN AT THE FACTORY OCCURRED THAT QUICKLY THAT THEY DIDN'T USE THE DEFECTIVE PARTS DURING THIS TIME.

PASSENGER DOOR AUTOMATICALLY OPENED WHEN VEHICLE IS IN MOTION ON A CITY STREET. NO PASSENGER WAS OCCUPYING THE SEAT.

MEDIA CONTROL UNIT (MCU) STOOPED WORKING DUE TO A CHIP FAILURE. THIS RESULTED IN A BLANK MAIN SCREEN (WHICH CONTROLS MANY FUNCTIONS OF THE CAR). THE AC DID NOT WORK, NOT DID THE TURN SIGNALS, OR REVERSE CAMERA. I HAD THE FAULTY CHIP REPAIRED AT MY EXPENSE AND CAR FUNCTIONS FINE NOW. TESLA IS AWARE OF THIS ISSUE, AND IS UNWILLING TO TAKE RESPONSIBILITY FOR SOMETHING THAT CAN CLEARLY CREATE AN UNSAFE VEHICLE.

HERE IS A 2016 MODEL S IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37074046?ROWNUMBER=18 IT HAS NOT BEEN IN A CRASH, THERE IS NO SIGN OF IMPACT DAMAGE AND NO AIR-BAGS HAVE BEEN DEPLOYED. THE BACK WHEEL HAS BEEN WRENCHED OFF BY THE TORQUE OF THE MOTOR. ALL OF THE SUSPENSION LINKS AND ALSO THE CAST LOWER ARM HAVE SNAPPED. THERE HAVE BEEN SO MANY SIMILAR FAILURES IN TESLAS THAT IT IS ABSOLUTELY CERTAIN THE SUSPENSION PARTS ARE TOO WEAK FOR THE JOB. THIS IS GETTING SILLY. WHEN YOU HAVE A MOMENT TO SPARE WOULD YOU PLEASE DEMAND A RECALL. THANK YOU KEEF