2016 TESLA MODEL S Complaints
View complaints related to 2016 TESLA MODEL S. The complaints found here are submitted by actual consumers with first hand experience. There are more than 640 complaints submitted for the 2016 TESLA MODEL S. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 TESLA MODEL S- LADERA RANCH, CA
MCU1 FAILURE. NOT ABLE TO HAVE ACCESS TO CONTROL PANEL FOR AC, POWER CHARGING, MAIN CONTOL SCREEN IS BLACK AND UNRESPONSIVE
Source: NHTSA WEB SITE -
2016 TESLA MODEL S- CENTERPORT, NY
PLEASE SEE THE ATTACHED REPORT I FILED ON SAFER CAR.GOVE AND THE LETTER I WROTE TO TESLA. I HAVE NOT GOT RESPONSE TO ANY OF THOSE.. .THIS PROBLEM HAPPENED AFTER I HAD SUCCESSFULLY TURNED THE CAR 90 DEGREE TO PARK HEADON. THE CAR HAD TO BE AT A VERY LOW SPEED AT THAT TIME. THEN WHEN I AS JUST A COUPLE OF FEET FROM THE CURB, THE CAR ACCELERATED OUT OF CONTROL. IF YOU GET THE REPORT FROM TESLA, YOU WILL FIND THAT CAR COULD NOT HAVE ACCELERATED THIS FAST EVEN IF I HAD PRESSED THE ACCELERATOR PEDAL BY MISTAKE. MANY OTHER DRIVERS HAVE EXPERIENCED THE SAME PROBLEM. IT IS A SERIOUS PROBLEM AND PLEASE DON'T TAKE IT LIGHTLY. I ASKED TESLA TO GIVE ME THE REPORT OF THAT TIME AND THEY DID NOT GIVE. WE ALL FEEL THAT TESLA HAS BECOME SO MIGHTY THAT IT DOESN'T CARE. WE DEPEND UPON YOU FOR OUR SAFETY. SO PLEASE DO FULL ENQUIRY.*DT*JB
Source: NHTSA WEB SITE -
2016 TESLA MODEL S- APOLLO BEACH, FL
MCU1 SCREEN CONSTANTLY REBOOTS TAKING AWAY ALL CONTROLS FROM THE DRIVER. HAPPENS MULTIPLE TIMES. WHEN SCREEN BLACKS OUT IT WILL LAST HOURS OR DAYS AND YOU ARE UNABLE TO CONTROL ANYTHING INSIDE THE CAR AS IT IS THE MAIN UNIT THAT CONTROLS ALL ITEMS INSIDE THE CAR.
Source: NHTSA WEB SITE -
2016 TESLA MODEL S- TOMBALL, TX
MAIN CONTROL SCREEN ROUTINELY WENT BLACK. RENDERS THE AC AND OTHER CRITICAL VEHICLE CONTROLS USELESS. THIS IS A KNOWN FAILURE FOR MCU1. THIS HAPPENED MOSTLY WHILE DRIVING. SCREEN WAS REPLACED BY TESLA WITH REFURBISHED MODEL WHICH WILL FAIL THE SAME WAY. RATHER THAN REPLACING WITH MCU2 WHICH DOES NOT FAIL IN THIS MANNER.
Source: NHTSA WEB SITE -
2016 TESLA MODEL S- SAN ANTONIO, TX
I DROVE TO A STORE WITH NO ISSUES. UPON BACKING OUT OF A PARKING SPOT I HEARD A 'BREAK' AND THEN FELT THE FRONT RIGHT TIRE RUBBING AGAINST THE CAR. I NOTICED THE FRONT RIGHT TIRE WAS POSITIONED FURTHER BACK THAN USUAL AND DETERMINED SOMETHING BROKE UNDER THE CAR. TOWED THE CAR HOME, AND USED A CAMERA TO CAPTURE A BREAK IN THE FRONT FORE LINK. AS YOU CAN SEE IN THE PICTURES, I WASN'T INVOLVED IN ANY ACCIDENT, NOR DID I HIT A POT HOLE OF ANY SORT. I HAD THE CAR TOWED TO TESLA WHERE THEY FIXED THE PROBLEM, BUT STATED THAT THIS WAS NOT A RECALL OR COVERED UNDER WARRANTY (I WAS OUTSIDE OF THE WARRANTY). I DISCOVERED ONLINE THAT THIS IS A COMMON PROBLEM WITH MODEL S AND X'S. I SUBMIT THIS TO YOU FOR YOUR REVIEW AS I BELIEVE THIS IS A SEVERE SAFETY ISSUE AND SHOULD BE RECALLED. ALSO, ATTACHED IN THIS INVOICE FROM TESLA. THEY REPLACED THE BROKEN PASSENGER SIDE FORE LINK AND ALSO REPLACED THE DRIVER SIDE FORE LINK AS I BELIEVE THEY FELT IT WOULD FAIL IN THE FUTURE.
Source: NHTSA WEB SITE -
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2016 TESLA MODEL S- SUWANEE, GA
THE MAIN SCREEN ON MY 2016 TESLA MODEL S HAS GONE OUT AND I AM BEING TOLD IN HIS A KNOWN BAD MCU ISSUE. MY CAR IS 52 MONTHS OLD WITH 50,361 MILES. THIS NEEDS TO BE DECLARED A DEFECT SO TESLA IS RESPONSIBLE FOR FIXING THIS ISSUE. I HAVE BEEN TOLD THE REPAIR IS OVER $2,000.*DT CONSUMER STATED TELSA REFUSES TO REPAIR THE VEHICLE UNDER WARRANTY.*JB
Source: NHTSA WEB SITE -
2016 TESLA MODEL S- BOYNTON BEACH, FL
TL* THE CONTACT OWNS A 2016 TESLA MODEL S. THE CONTACT STATED WHILE VEHICLE WAS AT A STAND STILL, THE VEHICLE FAILED TO START-UP DUE TO THE MEDIA CONTROL UNIT BEING INOPERABLE. THE FAILURE CAUSED THE VEHICLE CHARGING TO BE SLOW. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE RESUMED NORMAL OPERATIONS AFTER 5 MINUTES. THE VEHICLE WAS TAKEN TO TESLA LOCATED AT 5544 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33417, WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE MEDIA CONTROL UNIT NEEDED TO BE REPLACED. THE FAILURE RECURRED. AN EMAIL WAS SENT TO THE MANUFACTURER HOWEVER, THERE WAS NO RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. *LN*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 TESLA MODEL S- SAN RAMON, CA
THE BIG SCREEN FOR ENTERTAINMENT GET BLACK AFTER 60000MILES AND NEVER GET BACK. CONTACT WITH SERVICE CENTER, THEY POINT OUT IT FAILED BECAUSE OF FAILURE OF MCU PART. AS HEARED VIA INTERNET, ITS REASON MAYBE OUT OF MEMORY BECAUSE OF LOGGING FILES. AND FOR A 100K+ CAR CAN NOT HANDLE WITH THIS, I AM SUPRISED. AND IT DEFINITELY A TIME BOMB.
Source: NHTSA WEB SITE -
2016 TESLA MODEL S- MONTEREY PARK, CA
THIS ISSUE HAPPENED OUT OF NOWHERE, NO COLLISION, NO POTHOLES, AND NO EXTERIOR FORCE. ALL OF A SUDDEN I NOTICED A CLANGING NOISE IN THE FRONT LEFT WHEEL HOUSING. THIS ONLY HAPPENS WHEN GOING AT LOW SPEEDS (5 TO 15 MPH). THIS NOISE IS ESPECIALLY APPARENT WHEN GOING OVER SPEED BUMPS OR UP/DOWN DRIVEWAYS. FEW DAYS AGO I NEAR A VERY VERY LOUD BANG NOISE FROM THE FRONT AND ALL OF A SUDDEN WHEN I BACK UP THE CAR THE WHEEL WAS SCRAPPING AGAINST THE INNER LINNING AND WOULD NOT ALLOW ME TO TURN THE STEERING WHEEL ALL THE WAY. THEN I PARKED AND NOTICED THE WHEEL WAS OFF CENTER (SEE PICTURE). I TOOK IT TO THE SERVICE CENTER AND ATTACHED BELOW IS THE ESTIMATE. ONLY THE FRONT DRIVER SIDE HAD THE ISSUE, BUT THE ESTIMATE INCLUDES A REPLACEMENT OF THE PARTS FOR BOTH FRONT DRIVER AND PASSENGER SIDE. REASON FOR REPLACING BOTH IS THE PARTS BEING REPLACED ARE UPDATED PARTS. THIS IS A SAFTEY CONCERN BECAUSE IF GOING AT HIGHER SPEED AND THESE PARTS WILL FAIL WILL CAUSE THE CAR TO LOOSE CONTROL.
Source: NHTSA WEB SITE -
2016 TESLA MODEL S- SAN DIEGO, CA
MCU - MASTER CONTROL UNIT HAS FAILED (CENTER TOUCHSCREEN). WITHOUT IT, THE TURN SIGNALS, HVAC, RADIO, REVERSE CAMERA, GPS AND REMOTE CONNECTIVITY DO NOT FUNCTION.
Source: NHTSA WEB SITE