2016 TESLA MODEL S Complaints

CENTER SCREEN SHUT OFF WHILE DRIVING DUE TO A 'MCU' FAILURE (DIAGNOSED BY TESLA SERVICE). I LOST ABILITY TO CONTROL TAILLIGHTS, REARVIEW CAMERA, HIGH BEAMS, CLIMATE CONTROL, CHARGING INFORMATION, NAVIGATION, PASSENGER AIRBAG INDICATOR. I WAS DRIVING ON A MULTI LANE HIGHWAY WHEN IT FAILED. DRIVETRAIN, BRAKES AND STEERING SEEM UNAFFECTED. AT TESLA SERVICE THEY TRIED TO DIAGNOSE, AND ONE OF THE RESETS DISABLED TURN SIGNALS, WHICH IS A LEGAL ISSUE IN ADDITION TO SAFETY. THE SCREEN HAD REBOOTED SEVERAL TIMES ON ITS OWN IN THE PRECEDING WEEKS.

THE TOUCHSCREEN WHICH CONTROLS EVERYTHING INCLUDING CLIMATE, NAVIGATION, REAR VIEW CAMERA, SUN ROOF, WINDSHIELD HEATER , MUSIC ETC *EXTREMELY SLOWED DOWN* AFTER UPGRADING THE AUTOPILOT HARDWARE TO FULL SELF DRIVING (FSD) COMPUTER. THE TOUCH SCREEN RESPONSE IS VERY SLOW OR OFTEN FAILS. NOW TESLA IS ASKING $2500 TO UPGRADE FOR FASTER & MORE RESPONSIVE TOUCH SCREEN. I BELIEVE THE LATEST FSD UPGRADES & OVER THE AIR UPGRADES ARE SHOWERING THE RESPONSE OF OLDER CARS AND TESLA IS MONETIZING THIS OPPORTUNITY

MAIN CONTROL UNIT FAILED MAKING THE ENTIRE CAR UNABLE TO DRIVE. THIS IS A KNOWN ISSUE BY TESLA. EVERY CAR WITH AN MCU1 WILL EVENTUALLY AND PREMATURELY FAIL.

FOR MULTIPLE MONTHS MY CENTER SCREEN OF MY 2016 MODEL S 90D HAS BEEN FREEZING, DISPLAYING STRANGE CHARACTERS, TAKING A LONG TIME TO RESPOND, AND REBOOTING. UPON ENTERING MY VEHICLE TODAY THE SCREEN FAILED TO TURN ON. AFTER PERFORMING A RESET WHICH FAILED, AND CONTINUING TO DRIVE, THE SCREEN REBOOTED WHILE DRIVING. ABOUT 2 HOURS LATER, UPON ENTERING MY CAR TO DRIVE HOME, THE SCREEN WAS AGAIN DEAD. THE BRAKE LIGHTS, TURN SIGNALS, REVERSE CAMERA, AUDIO CHIMES, HIGH BEAM HEADLIGHTS, AUTOPILOT, ETC DO NOT WORK. TESLA SERVICE IS BOOKED OUT FOR OVER A WEEK.

MY CENTER SCREEN WENT BLACK (MCU FAILURE) WHILE DRIVING ON A LONG TRIP. I WAS UNABLE TO SEE THE BACKUP CAMERA OR PARKING SENSORS. MY AEB DID NOT PRODUCE AN AUDIBLE WARNING WHEN ACTIVATED. I COULD NOT USE HANDS FREE BLUETOOTH FOR CALLING. I COULD NOT ADJUST CLIMATE CONTROL.

THE MAIN CONTROL SCREEN HAS BEEN INTERMITTENTLY INACTIVE OR BLACK. ALMOST EVERYTHING IN THE CAR IS CONTROLLED BY THIS SCREEN. I HAVE ASKED THEM TO FIX IT FOR OVER TWO YEARS ON OVER SIX OCCASIONS WITH NO RESOLUTION. THE SCREEN NOW AT 64K MILES IS TOTALLY DEAD AND WILL NOT RESTART. IT DISABLES THE ABILITY TO CHARGE THE MOTOR DRIVE SYSTEM BATTERY, THE AC HEAT AND DEFROSTER SYSTEM, CONTROL OF THE LIGHTS AND WIPERS. ACCORDING TO THOUSANDS OF WEB PAGES THIS ISSUE IS CAUSED BY SOFTWARE DISABLING THE MAIN FILE SYSTEM MEMORY CHIP PREMATURELY. TELSA SERVICE WANTS ME TO PAY $1146 TO FIX THIS OUT OF WARRANTY EVEN THOUGH I COMPLAINED ABOUT IT MULTIPLE TIMES DURING WARRANTY. IT MAKES THE CAR USELESS AND UNSAFE AND THERE SHOULD BE A FACTORY RECALL ISSUED.

MEDIA CONTROL UNIT CONSTANTLY REBOOTING WHILE DRIVING RESULTING IN THE LOSS OF NAVIGATION, REARVIEW CAMERA, HAND FREE, DRIVER ASSIST SAFETY CONTROLS ETC. MEMORY CARD FAILING IN UNIT. THIS HAS BEEN GETTING STEADILY WORSE OVER THE LAST THREE MONTHS. THE LAST OCCURRENCE WAS 6/30/2020. *TR

CENTER SCREEN GOES DARK AND NO ACCESS TO CONTROLS DURING DRIVING. IT HAPPENS WHEN BACKING UP OR RANDOMLY DURING DRIVING. TESLA FIRST SENT A SOFTWARE UPDATE TO FIX THE ISSUE AND SCHEDULED A MOBILE TECHNICIAN VISIT. AFTER THE SOFTWARE THEY SENT I WAS TOLD IT'S TAKEN CAR AND CANCELLED THE JULY 2ND 2020 TECHNICIAN VISIT. ON 6/30/2020 AFTER THE UPDATE THE SCREEN WENT BLAND AND YESTERDAY 7/1/2020 THEY SCHEDULE A SERVICE CENTER VISIT ON THE 7/17/2020 IN BLOOMINGTON IL, THEY HAVE TO WAIT FOR THE PARTS TO ARRIVE. YESTERDAY NIGHT 7/2/2020 I GOT A EMAIL THAT PARTS HAVE BEEN ORDERED, MY CONCERN IS THAT THEY MIGHT USE REFURBISHED PARTS OR USE THE SAME DEFECTIVE SCREEN AND I WILL HAVE THE SAME PROBLEM IN FUTURE.

FIRST TIME: MCU WENT BLANK 2 25 2020 2016.5 MS 75D 92,180K MILES MFD BY TESLA 7/16 BUILD DATE. DRIVIVG TO TESLA SERVICE CENTER CHARLOTTE, NC. FIRST REPAIR 25 FEB 2020: "CONCERN: CUSTOMER STATES THE TOUCHSCREEN IS BLANK CONFIRMED MCU WAS BLANK AND DID NOT RESPOND. PERFORMED 12V RESET AND DISPLAY DID NOT COME BACK ON. NECESSARY TO MANUALLY INSTALL FIRMWARE UPDATE AND THEN INSTALL A SECOND PACKAGE USING OVER THE AIR METHOD. FIRMWARE PACKAGES SUCCESSFULLY INSTALLED AND CENTER DISPLAY RETURN TO OPERATION. HIGH MEMORY USAGE WAS DUE TO SATELLITE MAP DATA. IF THIS SYMPTOM RETURNS, REPLACEMENT OF THE MCU WILL BE NECESSARY. CORRECTION: GENERAL DIAGNOSIS PRICE $175.00 SECOND TIME: MCU WENT BLANK 3 30 2020 TESLA SERVICE CENTER REMOVED AND REPLACED THE MCU. TOTAL COST TO ME AMOUNT ...$1,544.40. MY SAFETY ISSUE WAS THE AC AND HEAT AND DEFROST INOPERATIVE. ALONG WITH MY MODEL S UNABLE TO CHARGE AND LOOSING CHARGE. WHEN MY BLACK SCREEN HAPPENED MY AC/HEAT DID NOT GO TO DEFAULT...IT JUST DIDN'T WORK. I LIVE ON A MOUNTAIN AND WHEN I WAS DRIVING TO THE TESLA SC IN CHARLOTTE 117 MILES AWAY, ON A COLD MORNING THE WINDSCREEN FOGGED UP. I HAD TO WIPE IT WITH A RAG ON A STICK. OTHER OWNERS HAVE MENTIONED THIS ON YOUTUBE.COM VIDEOS AS A SAFETY ISSUE. A POSSIBLE SOLUTION: FOR $642 HTTPS://WWW.CCITESLA.COM/INDEX.HTML# [email protected] I WOULD LOVE TO HAVE MY TESLA CHARLOTTE, NC SERVICE CENTER INSTALL THE IMPROVED CHIP CARD AND UPGRADE MY 3G TO 4G AT THE SAME TIME. THAT WOULD SOLVE THIS MCU PROBLEM 4 ME & ALL. BUT, THAT'S ONLY A "DREAM I HAVE"... THIS TESLA MCU1 EMMC CHIP BLANK SCREEN FAIL IS HIGHLY DISTRACTING AND DISORIENTING TO THE DRIVER AND AN EXTREME SAFETY HAZARD...

THE CENTER SCREENING (MCU) IS DEFECTIVE. IT OFTEN WILL BE REBOOTING BY ITSELF WHILE DRIVING. WHILE THIS DOES NOT AFFECT THE MEAN DRIVE MOTOR FUNCTIONS, IT DOES AFFECT THE BACKUP CAMERA. ALSO THE RANDOM REBOOT IS DISTRACTING WHILE DRIVING. IT IS MY UNDERSTANDING THAT THIS IS A KNOWN ISSUE WITH TESLA MCU1 UNITS.