2016 TESLA MODEL S Complaints
View complaints related to 2016 TESLA MODEL S. The complaints found here are submitted by actual consumers with first hand experience. There are more than 640 complaints submitted for the 2016 TESLA MODEL S. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 TESLA MODEL S- San Diego, CA
The center touchscreen in my Tesla Model S developed a yellow discoloration and later began leaking a sticky fluid from the edges of the display. This fluid appears to be seeping from inside the screen and emits a noticeable odor. The touchscreen is the primary interface for controlling most of the vehicle’s safety-critical systems, including the backup camera, gear selection, climate control, lights, and driver assistance settings. The leak causes visible streaking and distortion on the display. This directly impacts the rearview camera feed — making it harder to see obstacles or pedestrians when reversing — which is a federally mandated safety feature under FMVSS 111. The problem worsens in hot weather and may result in fluid dripping onto electronics below, creating an electrical hazard or sudden display failure while driving. This appears to be a known design flaw in which the adhesive or seal inside the display fails over time. The issue can impair visibility of safety alerts, rearview camera images, and vehicle status, posing a significant safety risk to occupants and others.
Source: NHTSA WEB SITE -
2016 TESLA MODEL S- Bridgewater, NJ
THE CENTER TOUCHSCREEN IS LEAKING A STICKY GLUE-LIKE SUBSTANCE AND HAS VISIBLE BUBBLES FORMING INSIDE THE SCREEN. THIS AFFECTS VISIBILITY AND OPERATION OF ESSENTIAL VEHICLE FUNCTIONS LIKE HVAC, NAVIGATION, AND DEFROST CONTROLS. THIS ISSUE IS WORSEN WITH HEAT EXPOSURE. THE SCREEN ALSO FREEZES RANDOMLY.
Source: NHTSA WEB SITE -
2016 TESLA MODEL S- Richmond, CA
I was backing out of a parking space and the front driver side fore link broke. Internet search reveals this is a known issue associated with Tesla Model S during the period mine was manufactured (February 2016), caused an investigation & service bulletin from the NHTSA, and a recall in China, hence I wanted to report this occurence.
Source: NHTSA WEB SITE -
2016 TESLA MODEL S- Temple Terrace, FL
While the car is parked and locked the rear driver side door opens in its own. The door handle does not present itself and is scheduled for repair. This is new and started happening today. Despite how many times I close it. It opens on it own. The door is locked when this happens. Door sitting still. Plugged in to charge and locked. The door opens on its own. It unlatches, Does not fully open.
Source: NHTSA WEB SITE -
2016 TESLA MODEL S- Frisco , TX
My driver's side of the vehicle looks like it's melting. I was informed by the service advisor at Tesla that this is a common issue, and the computer needs to be replaced at my expense.
Source: NHTSA WEB SITE -
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2016 TESLA MODEL S- South Barrington, IL
on 5/20/25, I had my Tesla repaired as I had suspension issues. They repaired my car to rectify my suspension for both my front and rear tires. Then on 6/12/25, I was driving on the highway and going about 70-75 mph when I heard a huge pop. No warning indicators came on and something did not feel right. I figured nothing else came of it. I was about 30 miles away from home and when I got home, my tire was pushed inward. I was concerned on whether this was related to a bad repair since it was so soon to my previous repair and they indicated that they did not touch that area. After they saw my video, they indicated that the lower control arm of my rear tire broke and they indicated that this was just a damaged component. My biggest concern is that if this issue was not related to the repair work done a month ago, this could be bigger issue as I could have been very concerning that this part broke when I was driving at high speeds and I think it's warranted to check on the quality of the component. In my 40 plus years of driving, I have never experienced this happened to me. If you need documentation or video of how the tire and the axle looks, I can forward it to you. The vehicle has only been inspected by the Tesla Dealership service center and as stated earlier, there weren't any warning signs or messages that showed as I specifically was looking for it when I heard the loud pop.
Source: NHTSA WEB SITE -
2016 TESLA MODEL S- San Ramon, CA
I wanted to bring a situation to your attention, report an incident and understand why model years 2012-2020 Tesla Model Ss have not been recalled for a defective drive unit. This is a known defect - known by Tesla. There have been no recalls for mine - VIN number [XXX] . On [XXX], my 2016 Tesla Model S suddenly lunged and jerked down to less than 5 mph from about 45 mph in 5-10 seconds as a result of a defective and failed drive unit, here in San Ramon , CA. NO WARNING. We forced the car to lunge and hop over to the median with traffic stopping, building up, honking, braking....truly a miracle no one got hurt. I later saw both front and back wheels turning in OPPOSITE directions, simultaneously, as the tow truck driver was pulling the car on his flat bed. The tow truck driver said he has never seen anything like this! The defective drive unit has been a known issue which they corrected in 2020. A Master Tesla mechanic states that this is not about IF the failure was to take place, but WHEN it was going to take place. Tesla refuses to own up to the problem despite emailing their Head, Tom Zhu. I came across this conversation on Reddit and it appears that a comment made by the Tesla mechanic below is relevant. They could have prevented this by recalling the cars and changing the coolant seal. Here is his quote: "Every single large Tesla Drive unit will fail unless it's a recent revision U replacement (~2022 or newer) or has been retrofitted by a 3rd party. This applies to all RWD Model S made between 2012 and 2020, and all Performance S/X made until 2020. The coolant seal will fail and destroy the motor. This is not an if, but a when. If you have a car with one of these motors, there are a variety of 3rd party shops who can fix this issue forever for a lot less money than a fully dead motor. An attorney on this thread commented on a 2015 Tesla Model S: "This is a known issue with older Model S/X cars, yes. A 2015 is HIGHLY at risk of that. Also, a INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
Source: NHTSA WEB SITE -
2016 TESLA MODEL S- Inglewood, CA
The contact owns a 2016 Tesla Model S. The contact stated while attempting to park the vehicle, the brake pedal was depressed and failed to respond. There were no warning lights illuminated. The contact depressed the brake and the vehicle kept rolling forward. The contact opened the door for the vehicle to come to a stop. On another occasion, the contact stated that the ADAS feature engaged and while driving at various speeds, and the vehicle failed to recognize stop signs, traffic lights, or pedestrians. The contact stated that the function was a paid feature; however, the system failed to operate as designed. On another occasion, the contact stated that the steering will shift to one side while driving at various speeds, and the vehicle became difficult to steer. The vehicle was not taken to the dealer to be diagnosed or repaired. The dealer was made aware, and the contact had a pending appointment scheduled. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 TESLA MODEL S- Colorado Springs, CO
Component Failure: The Tesla NEMA 14-50 charging adapter for my 2016 Model S malfunctioned, causing overheating that melted a prong and led to an electrical fire. The defective adapter appears identical to those in Tesla's November 2016 recall, though mine was designated "not affected." The damaged adapter and charging cable are available for inspection. Safety Risk: This malfunction created a serious fire hazard endangering myself and my property. The electrical fire damaged both my vehicle and charging equipment, and the fire could have spread to my home, potentially endangering my family and neighbors. Verification: I took the damaged adapter to the Tesla Service Center in Colorado Springs, where technicians acknowledged the damage but refused to replace it under the recall. They visually confirmed the melted prong and fire damage. Manufacturer Response: After the incident, I contacted Tesla Corporate requesting replacement of the defective equipment. They responded that they don't believe the electrical fire was caused by the defective plug, despite physical evidence showing the same issue as recalled units. Warning Signs: Prior to failure, I noticed intermittent charging interruptions and the adapter becoming unusually hot. These symptoms began approximately three weeks before the fire incident. There were no dashboard warnings about potential charging equipment issues.
Source: NHTSA WEB SITE -
2016 TESLA MODEL S- La Quinta, CA
While driving on the highway at maximum speed limit, I had a series of error messages that covered the complete screen. At the same time, my MPH dropped to zero although I was traveling probably 70 miles per hour. I had no control over the vehicle, no steering, I had no brakes. There was no way to control the car. Fortunately, I was traveling in a low populated area of the [XXX] between Los Angeles and Las Vegas in the far right lane, as I was preparing to exit less than a mile to a Super Charger Station. I was able to get off that exit but since the odometer had a 0 reading, I had no idea what speed I was still traveling at. When I reached the end of the freeway exit, I was unable to stop the vehicle at the stop sign, running it while attempting with all of my strength to veer to the right on to a desolate road. The only thing that saved the car from running the stop sign at what I can only guess would have been 60 mph was a slight incline in the off ramp which slowed the car to about half that when I managed to make the turn. From there, I coasted to a rolling stop about 200 ft from exit, half on shoulder, half stilI on road. I was not able to put the car in park nor see what gear the car was in due to the flashing warnings blocking the display screen. I could not use the hazard lights, the gear shift, power off, open glove box, turn off display, open trunk, as if it was in D. Once exited, no way to get back in the car. Tesla ER Service only able to tow next A.M. to nearest S C, 85 miles at my expense. Sat in car as getting dark, cold along desolate road with no services, until my ride could get me over 4 hrs or stay in car overnight with temps of 20°. After 2 days at Tesla, told steering rack failed, $4,900. Any other time, I would have plowed into the car in front of me at 70mph with no way to stop or steer away. Only prevented by the empty freeway I just happened to be traveling. Tesla claims to have no idea why this part failed at this low mileage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
Source: NHTSA WEB SITE