2021 TESLA MODEL S Complaints
View complaints related to 2021 TESLA MODEL S. The complaints found here are submitted by actual consumers with first hand experience. There are more than 180 complaints submitted for the 2021 TESLA MODEL S. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 TESLA MODEL S- Mission, TX
I received recall notice for 24V-554 on 9/22/2024. The recall notice informs that Tesla will resolve the recall safety defect by over-the-air update via the car's WIFI capabilities. I have informed Tesla that my car's WIFI capabilities are broken and I scheduled service for October 3rd. Tesla informed that parts for my vehicle are not yet ready and rescheduled my service for October 24th. I informed Tesla that I am missing a required safety recall update, and asked if they able to push the update to me via the car's internet or otherwise remedy the issue of my car not having capability to resolve the safety defect. Tesla responded "Due to contraints at the service center we unfortunately had to reschedule you" for October 24th. The Safety Recall notice informed that if the manufacter is unable to remedy the safety defect within a reasonable time, I may notify the NHTSA.
Source: NHTSA WEB SITE -
2021 TESLA MODEL S- Wayne, NJ
There is a repeated issue with my vehicle and I looked it up online and it seems all Tesla Model S vehicles have this issue. This is the 2nd time I've had this same issue. As I go over any bumps, accelerate, or decelerate there's a clicking sound coming from the front wheels. While driving there's a whistling sound. Based on websites and videos I've seen all over the internet, it's the result of a loose nut and bolt. It apparently continually occurs because of the very high amount of torque these cars have and the quality of the parts used for this torque doesn't suffice. Tesla needs to fix this on all their Model S vehicles. Instead apparently all they do at service center is apply grease to the affected area to temporarily make the noise go away but that grease melts away annually.
Source: NHTSA WEB SITE -
2021 TESLA MODEL S- Weston, FL
Front suspension has a popping and creaking sound when driving and turning steering wheel. Safety issue as sounds something is loose but Tesla says no issue it’s the body flexing which is even scarier to hear the panels rattling if this is in fact true. Tesla will not do anything about it. Additionally the brakes and rotors squeal when pressed at slow speeds coming to full hard stop. Both front and back. Both brakes and rotors have 90% life and according to Tesla shouldn’t need replacing until 90k miles due to the regen braking. The braking system does not engage as it should or how it is designed and car has 40k miles. Tesla uses the excuse that that they don’t cover this as it’s a wear and tear component. Which another issue because they don’t know the reason of why it’s doing this. They want customers to pay and replace the brakes and rotors. Many owners with same car experience this issue and is a design defect that can pose safety issues
Source: NHTSA WEB SITE -
2021 TESLA MODEL S- San Antonio, TX
Tires wear less than 1k miles. Deflate, side wall wear, separation, tread wear etc. Have purchased around 8 tires from January 2022 - Present FRONT - 265/35/ZR21 101Y Extra Load REAR - 295/30/ZR21 102Y Extra Load Michelin honored tire failure for side wall separation then denied all other claims. And this is the only tire Tesla has on hand since there is no spare.
Source: NHTSA WEB SITE -
2021 TESLA MODEL S- Rye, NY
To avoid collision on the highway with a deer crossing in front of me, I braked very hard. The left rear brake caliper mount broke as a result. I did not lose brake fluid pressure, thankfully but this could’ve been a catastrophic failure. I contacted Tesla who seemed indifferent and blaming the incident on my driving and the mileage of the car ( 48,000 ). I have never in my life heard of a caliper mount breaking on any car with any number of miles. I’m sure it happens, but it should not happen on a car with 1000 hp.
Source: NHTSA WEB SITE -
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2021 TESLA MODEL S- Westerville, OH
Michelin Pilot Sport 4S 295/30 ZR 21 102Y extra load Purchased Oct 2021, estimated 12,000 miles on vehicle and tire. Tire split along inside corner, nearly all the way around the tire. No warning, instant loss of pressure. No significant wear on the outside corner or the tread. Previously happened earlier in the year on the passenger side rear tire.
Source: NHTSA WEB SITE -
2021 TESLA MODEL S- Irvine, CA
Passenger side headlight, daytime running light portion, is flickering, approximately 1-2 times a minute. I only noticed this as I parked in a dark garage with my lights on, seeing the light flickering against the wall. There is no warning from my car telling me this is happening. This is a safety issue because headlights are a safety feature. If my headlight is going on and off, it will affect my visibility, as well as the visibility of my car to other drivers/pedestrians on the road. I notified Tesla, they had mobile technician come to my house, he visually confirmed this issue, and he subsequently replaced the entire headlight. After the replacement, I noticed that this did not resolve the issue. I notified Tesla and they had me bring in my car to service center for inspection. Per tesla tech service summary: "identified customer concern as a known characteristic with no resolution available at this time. Please maintain regular WIFI connection to ensure timely downloads of future firmware updates. No repairs recommended at this time". I need this issue resolved, I do not feel safe driving my car. Tesla is not repairing the issue and has no clear timeframe as to when this issue will be fixed. I attached 2 photos from my video capture showing when the light is on and off.
Source: NHTSA WEB SITE -
2021 TESLA MODEL S- Hartland, WI
I recently encountered a problem with my Tesla where the drivers door opened on its own while operating the vehicle. Tesla reported it was a faulty door handle. I am concerned that the software interlocks related to the door operation have anomalies that create a safety hazard fo car occupants.
Source: NHTSA WEB SITE -
2021 TESLA MODEL S- Sedona, AZ
Driving Southeast on [XXX] between Gallup, NM and Albuquerque, NM. I was traveling at 75 MPH on an open road, it was a sunny day. I had the adaptive cruise control engaged (ACC). Literally no traffic in front of me for as far as the eye can see. Nothing that would cause an alert or obstruction in front of the car. The Tesla was on ACC and suddenly braked, hard. I immediately disengaged the ACC and drove manually. It was a frightening incident. If there had been traffic behind me, it would have resulted in a crash, as I would have been rear ended. If the traffic had been a truck behind us, we would probably have sustained extreme injuries. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2021 TESLA MODEL S- Menifee, CA
The blinkers on the steering wheel inadvertently stop working from time to time causing a dangerous situation for myself and the drivers around me.
Source: NHTSA WEB SITE