2013 TESLA MODEL S Complaints

View complaints related to 2013 TESLA MODEL S. The complaints found here are submitted by actual consumers with first hand experience. There are more than 450 complaints submitted for the 2013 TESLA MODEL S. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 TESLA MODEL S
    - NONE, CA

    TESLA OWNERS ARE STILL REPORTING THAT TESLA'S UNIVERSAL MOBILE CHARGERS ARE STILL A FIRE HAZARD. TESLA OWNERS ARE STILL REPORTING THAT NEW REPLACEMENT GREY FACED ADAPTERS UNDER THE RECALL ARE STILL OVERHEATING, MELTING, FAILING AND BURNING. TESLA OWNERS ARE STILL REPORTING THAT SOME OF THEM HAVE NOT RECEIVED THE NEW GREY FACED ADAPTER UNDER THE RECALL. SOME TESLA OWNERS ARE STILL REPORTING OVERHEATING, MELTING, BURNING AND FAILURES WITH NEW & OLD ADAPTERS. SOME CUSTOMERS REPORT THEY ARE STILL USING THE OLD ADAPTERS THAT HAVE BEEN RECALLED BECAUSE THEY HAVEN'T RECEIVED THE UPDATED NEW GREY FACED ADAPTER. THE GREY FACED ADAPTER HAS NOT ADDRESSED ALL OF THE FIRE HAZARDS WITH THE TESLA'S UMCS. TESLA'S UMCS STILL ARE A FIRE HAZARD. *TR

    Source: NHTSA WEB SITE
  • 2013 TESLA MODEL S
    - ENCINITAS, CA

    THE VENTILATION IN THE 3RD ROW IS AWFUL IN THE MODEL S. THERE HAVE BEEN MANY PEOPLE COMPLAINING OF SICK KIDS THROWING UP BECAUSE IT'S TOO HOT. TESLA ACKNOWLEDGED IT OVER A YEAR AGO AND STILL HASN'T FIXED IT. WE HAVE TRIED CONTACTING THEM AND HAVE BEEN UNABLE TO GET A RESPONSE. *TR

    Source: NHTSA WEB SITE
  • 2013 TESLA MODEL S
    - NONE, CA

    TESLA MOTORS IS DANGEROUSLY MISLEADING THE PUBLIC BY FALSELY ADVERTISING IT'S BATTERIES AS "LANDFILL SAFE" AND "NON-TOXIC". THE FALSE CLAIMS CAN HAVE GRAVE IMPLICATIONS ON PUBLIC SAFETY AND THE ENVIRONMENT. PUTTING BATTERIES IN LANDFILLS CAN BE A FIRE HAZARD AS WELL AS A TOXIC HAZARD. WHEN TESLA BATTERIES ARE COMPACTED, OPENED, CATCH FIRE AND/OR EXPLODE; TOXIC MATERIALS CAN BE RELEASED THAT ARE A PUBLIC HAZARD AND A HAZARD TO THE ENVIRONMENT... IN TESLA'S EMERGENCY RESPONSE GUIDE, IT ALLUDES TO TESLA BATTERIES CONTAINING TOXIC MATERIALS. YET ON TESLA'S BLOG TO THE PUBLIC, THEY TRY TO PORTRAY TESLA BATTERIES AS NON-TOXIC, GREEN AND LANDFILL SAFE. TESLA BATTERIES HAVE HEAVY METALS LIKE NICKEL AND COBALT THAT CAN BE TOXIC HAZARDS.... IN THE TESLA BLOG BY [XXX] , HE ALLUDES TO THE BATTERIES HAVING HEAVY METALS LIKE COBALT AND NICKEL. YET CLAIMS THE BATTERIES ARE NON-TOXIC. ELON MUSK AND OTHER TESLA REPRESENTATIVES HAVE MADE SIMILAR MISLEADING CLAIMS.... A QUOTE FROM TESLA'S MODEL S. EMERGENCY RESPONSE GUIDE: "HIGH VOLTAGE BATTERY - FIRE DAMAGE A BURNING OR HEATING BATTERY RELEASES TOXIC VAPORS. THESE VAPORS INCLUDE H2SO4, OXIDES OF CARBON, NICKEL, ALUMINUM, LITHIUM, COPPER AND COBALT. RESPONDERS SHOULD WEAR FULL PPE, INCLUDING SCBA AND TAKE APPROPRIATE MEASURES TO PROTECT CIVILIANS DOWNWIND FROM THE INCIDENT.".... BY ELON MUSK, CO-FOUNDER & CEO OF TESLA MOTORS: "BATTERIES THAT ARE NOT TOXIC TO THE ENVIRONMENT! I WOULDN?T RECOMMEND THEM AS A DESSERT TOPPING, BUT THE TESLA MOTORS LITHIUM-ION CELLS ARE NOT CLASSIFIED AS HAZARDOUS AND ARE LANDFILL SAFE.".... BY [XXX] : "RECYCLING OUR NON-TOXIC BATTERY PACKS ABOVE AND BEYOND ROHS, OUR LITHIUM ION CELLS CONTAIN NO HEAVY METALS, NOR ANY TOXIC MATERIALS.".... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2013 TESLA MODEL S
    - NONE, CA

    SOME TESLA OWNERS ARE ALLEGING THAT THERE ARE TESLA SERVICE BULLETINS FOR MODIFICATIONS ON TESLA'S THAT ARE BEING KEPT SECRET. IE: SOME TESLA OWNERS ARE REPORTING OCCASIONAL POOR BRAKE PERFORMANCE UNDER SOME CIRCUMSTANCES. MANY TESLA OWNERS HAVE REPORTED THAT BRAKE DISCS AND OTHER BRAKE PARTS EASILY BECOME WET, THEN RUST. RUSTED ROTORS CAN CAUSE GRABBING, AND UNEVEN BRAKING (SWERVING ON BRAKE APPLICATION). ALLEGEDLY SOMETIMES RUSTED PARKING BRAKES WON'T DISENGAGE. IT SEEMS SOMETIMES BRAKE PARTS BECOME RUSTED, STICKY AND UNRELIABLE. WHEN THE BRAKE PADS BECOME WET, THERE IS POOR BRAKE PERFORMANCE WITH LONGER STOPPING DISTANCE. THERE ARE SOME TESLA OWNERS REPORTING THAT THERE ARE TESLA SERVICE BULLETINS TO PREVENT POOR BRAKE PERFORMANCE, BY ADDING DUST (SPLASH) GUARDS, REPLACING ROTORS AND BRAKE PADS; YET DOING INTERNET SEARCHES I HAVEN'T BEEN ABLE TO FIND ANY TESLA MODEL S. SERVICE BULLETINS ON THE BRAKES. TESLA SEEMS TO BE KEEPING SAFETY PROBLEMS LIKE POOR BRAKING PERFORMANCE AND THE RELATED SERVICE BULLETINS SECRET. ALLEGEDLY SOME TESLAS HAVE BEEN SOLD WITHOUT BRAKES DUST SHIELDS (SPLASH SHIELDS) THUS MAKING THEM MORE VULNERABLE TO WATER. TESLA'S REGEN BRAKING CAN BE SO EFFICIENT, THAT IT SEEMS SOME CUSTOMER'S FRICTION BRAKES ARE NOT BEING USED ENOUGH TO SQUEEGEE AWAY THE WATER OR GENERATE ENOUGH HEAT TO DRY OUT THE BRAKES. SHOULDN'T SERVICE BULLETINS, ESPECIALLY ONES REGARDING SAFETY BE READILY AVAILABLE TO THE GENERAL PUBLIC? AUTOMOTIVE MANUFACTURES LIKE TESLA ARE DROPPING THE BALL. *TR

    Source: NHTSA WEB SITE
  • 2013 TESLA MODEL S
    - NONE, CA

    THE FIRST REPORTED TESLA CRASH IN CHINA, IT APPEARS THAT THE DRIVERS STEERING WHEEL AIRBAG DID NOT DEPLOY. WHILE CHINA IS NOT IN THE JURISDICTION OF NHTSA, THE INFORMATION CAN BE USED PROACTIVELY FOR SAFETY IN THE US, INSTEAD OF BEING REACTIVE. HTTP://WWW.CARNEWSCHINA.COM/2014/07/11/FIRST-TESLA-CRASHES-IN-CHINA/......UPDATED 07/15/14 *BF

    Source: NHTSA WEB SITE
  • 2013 TESLA MODEL S
    - NONE, CA

    THE UMC SOFTWARE "FIX" DID NOT FIX THE PROBLEMS. CHARGE CONNECTORS HAVE CONTINUED TO OVERHEAT, MELT AND BURN. ALLEGEDLY SOME OF THE UMC CONNECTOR TO WIRE WELDS ARE INSUFFICIENT, AND A FIRE HAZARD, INDICATING POOR MANUFACTURING AND POOR QUALITY CONTROL. SOME CUSTOMERS CLAIM TO HAVE HAD A DOZEN OR MORE UMCS FAIL. TESLA (ELON MUSK) CLAIMED THAT NEW AND REVISED ADAPTERS WOULD BE MAILED OUT WITHIN TWO WEEKS, IT WAS ABOUT TWO MONTHS BEFORE THE REVISED ADAPTERS UNDER THE RECALL STARTED TO BE SHIPPED OUT. THE RECALL HAS BEEN SLOW. CUSTOMERS ARE ALLEGING THAT TESLA DOES NOT KEEP OWNERSHIP ADDRESSES UP TO DATE, SO MANY CUSTOMERS ARE NOT GETTING RECALL NOTICES OR THE REVISED ADAPTERS UNDER THE RECALL. TESLA (ELON MUSK) CLAIMED THAT THE ADAPTERS WOULD CONTAIN A THERMAL FUSE TO REDUCE THE FIRE HAZARD, YET ALLEGEDLY THE REVISED ADAPTERS THAT HAVE BEEN SENT OUT UNDER THE RECALL DON'T HAVE THERMAL FUSES. THE CONNECTORS BETWEEN THE ADAPTER AND THE MODULE/BRICK SEEM TO BE INSUFFICIENT AND A FIRE HAZARD. SOME CUSTOMERS ARE REPORTING THAT NEW REVISED GRAY ADAPTERS ISSUED BY THE RECALL ARE ALSO OVERHEATING AND MELTING; EVEN WITH THE SOFTWARE UPDATES THAT TESLA (ELON MUSK) CLAIMED WOULD FIX THE PROBLEMS. ALLEGEDLY THE REVISED GRAY ADAPTERS HAVE HIGHER TEMPERATURE PLASTICS AND IMPROVED WELDS; YET SOME UMCS ARE CONTINUING TO OVERHEAT AND MELT. SOME OF THE UNDERLYING PROBLEMS STILL HAVE NOT BEEN RESOLVED, THAT'S WHY THE UMCS ARE STILL A FIRE HAZARD. *TR

    Source: NHTSA WEB SITE
  • 2013 TESLA MODEL S
    - NONE, CA

    A STOLEN TESLA CRASHED IN WEST HOLLYWOOD, KILLING THE DRIVER. PHOTOS SEEM TO SUGGEST THAT THE DRIVER SIDE AIR BAG MAY NOT HAVE DEPLOYED. ALLEGEDLY LIGHT POLES SPLIT THE CAR IN HALF. THE LIGHT POLES SEEM TO BE THE BREAKAWAY TYPE. SUGGESTING THERE MAY BE A STRUCTURAL WEAKNESS THAT ALLOWED THE TESLA TO BREAK IN HALF, FRACTURING THE BATTERY, CATCHING PIECES OF BATTERY ON FIRE, AND EXPLODING BATTERY CELLS, SENDING FLAMING SHRAPNEL THROUGH THE NEIGHBORHOOD. *TR

    Source: NHTSA WEB SITE
  • 2013 TESLA MODEL S
    - WYCKOFF, NJ

    BEFORE DEFECTIVE NEMA-1450 COULD BE REPLACED, I HAD A MELT-DOWN OF THE DEVICE WHILE CHARGING THE CAR. THE REASON FOR WRITING: LETTER RECEIVED TODAY (LETTER DATED 6/27/14) FROM TESLA SAYS THEY HAD DEVELOPED A SOFT-WARE UPDATE TO PREVENT THIS (AS WELL AS REPLACING THE PART). MY INCIDENT HAPPENED AFTER MY SOFTWARE WAS UPDATED (I'M NOW 5.11, UPDATE WAS 5.8.4). CLAIMS OF SOFTWARE PROTECTION SHOULD BE VALIDATED. *JS

    Source: NHTSA WEB SITE
  • 2013 TESLA MODEL S
    - NONE, CA

    TESLA MODEL S. HAS PROBLEMS THAT WITH LITTLE OR NO NOTICE THE CAR CAN QUIT, LEAVING THE CAR AND OCCUPANTS STRANDED DANGEROUSLY IN HEAVY TRAFFIC, SOMETIMES WITH NO LIGHTS. ALLEGEDLY THE TRACTION BATTERY, DRIVE UNIT, CONTACTOR, INVERTER, CONVERTER AND/OR 12 V ACCESSORY BATTERY CAN SUDDENLY FAIL CAUSING THE TESLA TO QUIT WITH LITTLE OR NO WARNING, THEN COASTING TO A STOP. ALLEGEDLY IN SOME CASES AFTER THE VEHICLE COMES TO A STOP THE 12 V BATTERY AND SYSTEMS WILL QUICKLY FAIL, PREVENTING PARKING LIGHTS AND HAZARD LIGHTS FROM BEING USED AND PREVENTING THE PARKING BRAKE FROM BEING RELEASED AND PREVENTING THE ENGAGEMENT OF TOW MODE THUS PREVENTING THE VEHICLE FROM BEING PUSHED OR COASTED OUT OF DANGEROUS TRAFFIC TO A SAFER LOCATION. NOT BEING ABLE TO ENGAGE TOW MODE, IT MAKES TOWING THE VEHICLE MORE DIFFICULT, TIME-CONSUMING AND RISKY. *TR

    Source: NHTSA WEB SITE
  • 2013 TESLA MODEL S
    - NONE, CA

    SOME CUSTOMERS ARE REPORTING POOR FRICTION BRAKING PERFORMANCE AFTER RAIN, SNOW OR CAR WASHES. ALLEGEDLY THERE IS AT LEAST ONE ACCIDENT FROM REDUCED FRICTION BRAKE EFFECTIVENESS IN WET CONDITIONS. MANY ALLEGE THAT SOMETIMES IN WET CONDITIONS THE FRICTION BRAKES TAKE SEVERAL SECONDS TO BECOME EFFECTIVE. *TR

    Source: NHTSA WEB SITE